Dimplex DGR32WNG User manual

Installation and User’s Guide

7216460100R00

Model

DGR32WNG

If you smell gas:

1. Shut off gas to appliance.

2. Extinguish any open ame.

3. If odor continues, keep away from the

appliance and immediately call your gas

supplier or re department.

DANGER

WARNING

FOR OUTDOOR USE ONLY.

Appliance is to be protected from rain.

TO BE INSTALLED ONLY BY AN

AUTHORIZED PERSON.

DANGER

Do not store or use gasoline, or other

ammable vapors and liquids, in the vicinity of

this or any other appliance.

An LP-cylinder not connected for use shall not

be stored in the vicinity of this or any other

appliance.

Improper installation, adjustment, alteration,

service, or maintenance can cause property

damage, injury, or death. Read the installation,

operating, and maintenance instruction

thoroughly before installing or servicing this

equipment.

WARNING

Share the warmth and leave a review.

dimplex.com/sharethewarmth

Your input helps to create even better

products and experiences.

We value your feedback!

5014095

INSTALLER : Leave this manual with the appliance.

CONSUMER: Retain this manual for future reference.

2www.dimplex.com

Welcome ....................................................................3

IMPORTANT INSTRUCTIONS ...................................................4

Technical Speciﬁcations .......................................................7

Package Contents ............................................................8

Accessories .................................................................9

Installation..................................................................10

Minimum Clearances ........................................................10

Operation ..................................................................14

Gas Requirements ..........................................................14

Natural Gas Safety Instructions ................................................14

Connecting the Natural Gas ...................................................15

Checking for Gas Leaks ......................................................15

Heater Lighting Instructions ...................................................16

Turning Off the Heater .......................................................16

Maintenance ................................................................17

Troubleshooting .............................................................18

Warranty ...................................................................19

Conventions used in this manual:

!NOTE: Procedures and techniques that are considered important enough to emphasize.

CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment.

WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of re,

serious injury, or death.

Table of Contents

Glen Dimplex Americas Ltd

1367 Industrial Rd , Cambridge, ON, N3H 4W3, Canada.

Outdoor Radiant Gas Heater

MODEL NO: DGR32WNG

TYPE OF GAS: Natural Gas

TOTAL INPUT: 31,500 BTU/HR

GAS PRESSURE: 4 IN WC

Conforms to ANSI STD Z83.26-2014

Certified to CSA STD 2.37-2014

Gas-fired outdoor infrared patio heaters

For outdoor use only.

Minimum clearance to combustible materials:

from Top 20 inches(add TGHSHIELD 12 inches),

Front 40 inches, Side 40 inches.

Minimum Mounting Height: 79 inches.

Maximum Mounting Angle: 35°

WARNING: Improper installation, adjustment,

alteration, service or maintenance can cause injury or

property damage. Read the installation, operation and

maintenance instructions thoroughly before installing or

servicing this appliance.

Made in China

Serial No.

Lot No.

5014095

60mm x 100mm

LIGHTING INSTRUCTION

IMPORTANT:

Protect appliance from wind during lighting and operation.

TURN ON THE HEATER

(1) Turn on the gas source.

(2) Pull the trigger “ON” down, and a continuous “click”

sound will be heard.

(3) Once the flame is established, keep pulling the trigger

“ON” down for 10 seconds to ensure that the burner

remains lit.

(4) If the burner does not ignite, turn gas off at source, wait at

least 5 minutes for gas to clear, then retry. If your heater

still fails to light, turn gas source OFF. Refer to the

instruction manual “Lighting Your Heater Using A Match”

and “Trouble Shooting” for further information.

TURN OFF THE HEATER

Pull the trigger “OFF” down.

IMPORTANT:

When the heater is not in use, turn off the gas source.

Disconnect and remove the gas cylinder before storing this

gas heater indoors.

65mm x 95mm

NO NEED TO RETURN TO THE STORE

If you have questions regarding the operation of this product or if you require

service, before returning this product to the place of purchase,

www.dimplex.com/customer_support

For Troubleshooting and Technical Support

OR Toll-Free 1-888-346-7539

Please have your model number and product serial number ready.

Welcome

Thank you and congratulations for choosing to purchase an Outdoor Radiant Natural Gas Heater.

Please record your model and serial numbers for future reference. These can be found on the model and serial

number label on your heater.

Lighting

Instructions

Model and serial

number label

Model MOD

Serial Number

IMPORTANT SAFETY INFORMATION:

Read this manual first before attempting to install or use this heater. Always comply with the warnings and

safety instructions contained in this manual to prevent personal injury or property damage.

To view the full line of Dimplex products, visit www.dimplex.com

4www.dimplex.com

IMPORTANT INSTRUCTIONS

• Do NOT store or use gasoline or other ammable

liquids and vapors within 6 ½ feet (2 m) of this

appliance.

• Do NOT use this outdoor heater near automobiles,

trucks, vans or recreational vehicles.

• Do NOT use this outdoor heater under any

overhead or near any unprotected combustible

materials. Avoid using near or under overhanging

trees and shrubs.

• Always use this outdoor heater on a hard, level,

non-combustible surface such a concrete, rock or

stone.

• Children and adults should be alerted to the

hazards of high surface temperatures and should

stay away to avoid burns or clothing ignition.

• Young children should be carefully supervised

when they are in the area of the heater.

WARNING

• Natural Gas models must be used with Natural

Gas only. Any attempt to convert the heater from

one fuel type to another is extremely hazardous

and will void the warranty.

• Never disconnect the gas regulator or any gas

tting while your heater is lit. A lit heater can ignite

leaking gas and cause a re or explosion which

could result in property damage, personal injury or

death.

• Keep gas regulator hose away from hot surfaces.

Avoid unnecessary twisting of hose. Visually

inspect hose prior to each use for cuts, cracks,

excessive wear or other damage. If the hose

appears damaged do not use the gas heater.

Contact Dimplex Technical Support for an

authorized replacement hose.

WARNING

Hot while in operation. Do not touch.

Keep children, clothing, furniture, gasoline and other

liquids having ammable vapors away.

WARNING

Failure to comply with these instructions could result

in a re or explosion that could cause serious bodily

injury, death or property damage.

Before using this gas appliance read all instructions

and perform all gas leak-check procedures even if

the product was pre-assembled by the retailer or

manufacturer.

WARNING

Never use your gas heater in a garage, porch, shed,

breezeway or any other enclosed area.

Never obstruct the ow of ventilation air around your

gas heater housing.

WARNING

SAVE THESE INSTRUCTIONS

IMPORTANT INSTRUCTIONS

Heater Installation Codes

The installation must conform with local codes or, in

the absence of local codes, with either the National

Fuel Gas Code, ANSI Z223.1/NFPA 54, Natural Gas

and Propane Installation Code, CSA B149.1, or

Propane Storage and Handling Code, B149.2.

Natural Gas (NG) Pressure

The gas pressure regulator supplied with this

appliance must be installed and used on your

heater. The heater and regulator are set to operate

with an outlet pressure of 4" W.C.

Replacement Parts

Use only Dimplex replacement parts. The use of any

part that is not a Dimplex replacement part can be

dangerous and will also void your product warranty.

6www.dimplex.com

• This appliance is for outdoor use only.

• This appliance must be securely mounted on a wall.

• This appliance shall only be used in an above ground open-air situation with natural ventilation, without

stagnant areas, where gas leakage and products of combustion are rapidly dispersed by wind and natural

convection.

• Any enclosure in which the appliance is used shall comply with one of the following:

1. An enclosure with walls on all sides, but at least one permanent opening at ground level.

2. Within a partial enclosure that includes an overhead cover and no more than two walls.

3. Within a partial enclosure that includes an overhead cover and more that two walls, the following shall

apply:

- At least 25% of the total wall area is completely open.

- At least 30% of the remaining wall area is open and unrestricted.

- In the case of balconies, at least 20% of the total wall area shall be and remain open and unrestricted.

Figure 1 shows examples of outdoor areas. These same principles apply to any other shaped area.

IMPORTANT INSTRUCTIONS

Figure1

Figure 1a - Outdoor Area Example 1

Walls on all sides, one permanent opening

Figure 1b - Outdoor Area Example 2

Partial enclosure with overhead cover

Figure 1c - Outdoor Area Example 3

Partial enclosure with overhead cover

Figure 1d - Outdoor Area Example 4

Partial enclosure with overhead cover, more than two walls

Figure 1e - Outdoor Area Example 5

Partial enclosure with overhead cover, more than two walls

Open side

at least 25%

of total wall

area

Both ends open

Open side

at least 25%

of total wall

area

30% or more in total of

the remaining wall area

is open and unrestricted

30% or more in total of

the remaining wall area

is open and unrestricted

Technical Speciﬁcations

Model DGR32WNG

Heater Type Outdoor Radiant Natural Gas Heater

Gas Type Natural Gas

Test Point Pressure 1.00 kPa

Nominal Gas Consumption 31,500 BTU/hr

Injector Size 1.40 mm*4

Hose Connection 1/2" Female NPT

Heater comes with factory-installed 1/2" Male NPT tting on the gas regulator

Product Dimensions 25 ½" × 16" × 11 ½" (650 mm × 406 mm × 292 mm)

Weight 25.4 lb (11.5 kg)

Approvals ETL Listed

File 5014095

Country of Manufacture China

8www.dimplex.com

Package Contents

Image Description Quantity

Heater Head with

Regulator 1

Heat Deector 1

Mounting Bracket 1

Black Cord 1

Red Cord 1

Hardware

Pan Head Screw M6 x 10mm 2

Pan Head Screw M5 x 10mm 3

Pin 6 x 150mm 1

Bolt M6 x 150mm 1

R Cotter Pin 1

Wing Nut M6 1

Screwdriver 1

AA Battery 1

Accessories

Please contact your dealer to purchase these accessories if they are required for your installation.

Image Accessory Model Description

DGRSHIELD

Available for low clearance

mounting, providing 12" (30.5 cm)

overhead clearance

DGRPOLE-WM

Optional ceiling-mount bracket -

Suspend heater from the ceiling at

varying heights

10 www.dimplex.com

Installation

RISK OF FIRE/ EXPLOSION

• This heater should not be used in potentially explosive atmospheres.

• Do not use in areas where gasoline, paint, or ammable liquids are used or stored.

• Installation minimum clearances specied in this manual must be followed.

• The heater must be installed in accordance with the manufacturer’s installation instructions.

Minimum Clearances

This appliance must only be used in a well ventilated area. The heater should not be installed:

• Where heat ignition can cause damage to gas cylinders/lines.

• Near other combustible materials.

• In open locations subject to harsh weather elements such as rain or snow.

Heater should be installed to allow adequate:

• Clearance around air openings to combustion chamber.

• Clearance from combustible material.

• Provisions for accessibility and clearance for combustion and ventilating air supply.

Figure 2 shows the required clearances around the heater. All dimensions shown are minimum values.

Figure2

20"

500 mm 40"

1016 mm

40"

1016 mm

Heater width:

25 ½"

650 mm

79"

2000 mm

12"

300 mm

with optional

accessory

DGRSHIELD

(sold separately)

Table of contents

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