Denon HEOS User manual

WIRELESS TV SOUND SYSTEM

Owner’s Manual

HEOS HomeCinema

Contents Setup Use Troubleshooting Status LED Appendix

INTRODUCTION 5

BEFORE YOU BEGIN 6

System Requirements 6

Network Requirements 6

Controller Requirements 7

Getting To Know Your HEOS HomeCinema 8

Front panel of soundbar 10

Control of soundbar 11

Back panel 12

Subwoofer 14

Placing Your Speakers 15

Placing your HEOS HomeCinema 15

Wall-Mounting 17

Powering Your Speaker 18

Getting the HEOS App 18

SETTING UP YOUR FIRST HEOS HOMECINEMA 19

ADDING MORE HEOS DEVICES 20

Adding Wired Speakers 20

Adding Wireless HEOS devices 20

USING YOUR HEOS HOMECINEMA FOR TV 21

Connecting to your TV 21

HDMI Connection 21

Setting the HDMI Control Function 21

Disable Your Television’s Speakers 22

1) Playing HDMI input (ARC) - Best choice 23

2) Playing HDMI input (without ARC) - Better choice 24

3) Playing Digital Optical Input - Good choice 25

4) Playing Digital Coaxial Input - Good choice 26

5) Playing Analog Input - Basic choice 27

Connecting HEOS HomeCinema to your HDMI equipment 28

Listening to TV Audio 28

Adjusting the Dialog Sound 28

Listening at Night 28

Adjusting Sound Mode 29

Synchronizing Multiroom Audio with Video 29

Checking the Audio Status 29

USING YOUR HEOS HOMECINEMA FOR MUSUC 30

Selecting a Room/Speaker 30

Listening to Radio 31

Playing music stored on your mobile device 31

Playing music from your networked PC or NAS 32

Playing music from a USB device 33

Contents Setup Use Troubleshooting Status LED Appendix

Contents

HEOS account 34

What is a HEOS account? 34

Why do I need a HEOS account? 34

Signing up for a HEOS account 34

Changing Your HEOS account 34

Playing from Streaming Music Services 35

Adding a Music Service 35

Changing Music Service Settings 35

Listening To The Same Music In Multiple Rooms 36

Grouping Rooms 36

Ungrouping Rooms 37

Grouping All Rooms (Party Mode) 38

Ungrouping All Rooms 39

Using the Now Playing Queue 40

Play Now 40

Play Now & Replace Queue 40

Play Next 40

Add to End of Queue 40

Repeat and Shuffle Playback 40

Rearranging the Now Playing Queue 41

Deleting Songs from the Play Queue 41

Deleting All Songs from the Play Queue 42

Saving Playlists 42

MAKING SPEAKER ADJUSTMENTS 43

Changing the Name 43

Changing the Wireless Network Connection 43

Changing the Equalizer and Subwoofer level 44

Adjusting the Audio Quality 44

Adjusting the Status Light Brightness 44

Changing the Default TV Input 45

Controlling your HEOS HomeCinema 45

Advanced Settings 45

Network Settings 45

About Wireless Power Saving 46

Firmware Upgrade 46

About 47

UPDATING YOUR SYSTEM 48

ADVANCED FEATURES 49

Submit Diagnostics 49

Sharing Music from your Mobile Device 49

Resetting Your Controller App 49

Pairing the soundbar and subwoofer 50

Power Modes 50

Network Standby 50

Deep Standby 51

Off 51

Contents Setup Use Troubleshooting Status LED Appendix

BASIC TROUBLESHOOTING 52

No sound 52

No subwoofer sound, sound interrupted, or noise occurring 52

Distorted sound from the HEOS HomeCinema 53

Trouble teaching HEOS HomeCinema remote control commands 53

Television speakers keep getting turned back up 53

My speaker won’t connect to my network using the audio cable 54

I get a message “Device was not found” 54

Music cuts out or delays sometimes 55

I hear a delay when using the AUX Input with my TV 55

Connecting to a WPS Network 56

Resetting Your Speaker 56

Restoring the Speaker to Factory Defaults 57

HEOS HomeCinema takes long time to turn on 57

Contact Denon 58

Status LED Table 59

Supported File Types and Codecs 67

SPECIFICATIONS 68

Speaker Specifications 68

Soundbar 68

Subwoofer 69

INFORMATION 70

Trademarks 70

License 72

License Information for the Software Used in the Unit 72

Contents Setup Use Troubleshooting Status LED Appendix

Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product.

NOTE

THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.

For latest information, please visit HEOSbyDenon.com

INTRODUCTION

The HEOS HomeCinema is part of the HEOS wireless multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere

around your home. By utilizing your existing home network and the HEOS app on your iOS or Android™ device, you can explore, browse, and play music

from your own music library or from many online streaming music services.

0True multi-room audio - play different songs in different rooms or the same song in every room

0Utilizes your existing home wireless network for quick and easy setup

0Industry leading microsecond audio synchronization between HEOS device

0Legendary Denon audio quality

If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with

your HEOS device).

HEOS HomeCinema QUICK START GUIDE

Please continue reading this Owner’s Manual for more detailed information about the features and benefits of your HEOS HomeCinema.

Contents Setup Use Troubleshooting Status LED Appendix

BEFORE YOU BEGIN

NOTE

If you have already installed at least one HEOS device, please skip to the section “ADDING MORE HEOS DEVICES” below (v p. 20).

System Requirements

Before you begin installing your first HEOS device, please make sure you understand and meet a few basic requirements.

oNetwork Requirements

Wireless Router - In order to use your HEOS music system, you should have a working wireless (Wi-Fi) network in your home. If you do not have a

wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your

home.

The HEOS Extend Wireless Range Extender (sold separately) is available as an accessory, should

you need to setup a new wireless network or extend the range of your existing network. Please

contact Denon for more information about the Wireless Extender.

High Speed Internet Connection - HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is

also designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will

provide the best experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.

Contents Setup Use Troubleshooting Status LED Appendix

oController Requirements

You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these

minimum requirements:

iOS Minimum Requirements

0iOS version 7.0 or later

0iPhone® 4 or newer

0iPad® 2 or newer

0iPod touch® (5th generation) or newer

Android Minimum Requirements

0Android OS version 2.3 or later

0All resolutions

Contents Setup Use Troubleshooting Status LED Appendix

Getting To Know Your HEOS HomeCinema

Unpack your speaker from the box and verify that the following items are included:

HEOS HomeCinema Soundbar

(Soundbar)

HEOS HomeCinema Subwoofer

(Subwoofer)

Quick Start Guide Warranty

(North America model only)

Extended Protection Plan

(North America model only)

Audio/Setup cable HDMI cable Digital optical cable RCA to 3.5mm adaptor

Safety Information

Sheets

Contents Setup Use Troubleshooting Status LED Appendix

Ethernet cable IR blaster Short feet

(3/4 inch / 19 mm) Tall feet

(1 1/4 inch / 31 mm)

Power cord for Soundbar

(3.28 ft / 1.0 m)

AC adaptor for Soundbar Non-skid adhesive

pads for Soundbar

Power cord for Subwoofer

(6.56 ft / 2.0 m)

Non-skid adhesive

pads for Subwoofer

Wall mount Template

NOTE

0Please use the power supply and power cord included in the box for your device.

Contents Setup Use Troubleshooting Status LED Appendix

oFront panel of soundbar

AStatus LED

Please refer to the “Status LED Table” for LED color and state meaning “Status LED Table” (v p. 59).

Contents Setup Use Troubleshooting Status LED Appendix

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