Denon PerL User manual

Denon PerL

True Wireless In-Ear Headphones AH-C10PL

Owner’s Manual

Contents Basic part Advanced part Headphones app Troubleshooting Appendix

Basic part

Part names and functions 4

What’s in the box 5

Fitting your earbuds 6

Turning your earbuds on/off 7

Downloading the Denon Headphones app 7

Bluetooth operation 8

Personalizing your earbuds 9

Updating your Denon PerL 10

Advanced part

Charging the earbuds and charging case 11

Checking the earbuds battery and charging case battery 12

Using the earbuds touch buttons 12

Making and receiving voice calls with your earbuds 14

Connecting your earbuds to other products 15

Changing ear tips and wings attachments 16

Cleaning the earbuds 17

Headphones app

Denon Headphones app features 18

Choosing the level of immersion 19

ANC (Active Noise Cancellation) and social mode 20

Changing the earbuds voice language 21

Enabling EU volume limiter 21

Switching and adding hearing profiles 22

Contents Basic part Advanced part Headphones app Troubleshooting Appendix

Troubleshooting

Troubleshooting 23

Resetting your earbuds 23

If your Denon PerL won't charge 23

If your earbuds won’t perform the personalization process 24

If your earbuds won’t connect to the Denon Headphones app 25

If you’re having trouble connecting your earbuds via Bluetooth 25

Bluetooth cutting in and out? 26

If you’re having trouble making calls with your earbuds 26

If you’re having trouble with sound quality 27

If the touch buttons aren’t working correctly 27

Can’t find what you’re looking for? Try the following 28

Appendix

Trademark information 29

Specifications 30

Contents Basic part Advanced part Headphones app Troubleshooting Appendix

Part names and functions

oCharging case

ALED charging light

BUSB-C charging port

oEarbuds

AVoice call microphone

BRemovable ear tip

CRemovable wing attachment

DTouch buttons

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Contents Basic part Advanced part Headphones app Troubleshooting Appendix

What’s in the box

Your Denon PerL will come with:

1. Earbuds

2. USB-A to USB-C charging cable

3. Charging case

4. Multi-sized silicone ear tips (x4)

5. Foam tips (x1)

6. Wing attachments (x2)

Contents Basic part Advanced part Headphones app Troubleshooting Appendix

Fitting your earbuds

oPut your earbuds on

1Left and Right - Hold the ear bud marked L in your left

hand, and the ear bud marked R in your right hand.

2Adjust the fit - Insert the earbuds into your ears and

slightly twist backwards to find the right fit. Your

earbuds should feel secure and comfortable.

3To ensure your earbuds fits comfortably, try the

different sized ear tips and wing attachments to find

what works best for you.

oIf you’re using foam tips, you’ll need to:

1Compress the foam tip by rolling your fingers.

2Pull your ear back. Insert the entire foam tip into your

ear and slightly twist backwards.

3Hold in place for 15-30 seconds for foam to expand and

create a seal.

123

Contents Basic part Advanced part Headphones app Troubleshooting Appendix

Turning your earbuds on/off

Your earbuds turns on automatically when you put it in your ears.

To power on: Remove your earbuds from the charging case.

To power off: Place your earbuds into the charging case.

Power reserve: By default, your earbuds will pause playback if one

earbud has been removed from your ears and resume when placed back

on. Your earbuds will automatically power off after 60 seconds if both

earbuds have been removed from your ears. You can customise the

power reserve functionality within the Denon Headphones app.

Downloading the Denon

Headphones app

To set up your earbuds, you will need to personalize it via the Denon

Headphones app.

You can download the Denon Headphones app from:

0iOS — the App Store

0Android — Google Play

Denon Headphones app system requirements:

0iOS — iOS 9.3+ and Bluetooth® 4

0Android — Android 5.0+ and Bluetooth® 4

Contents Basic part Advanced part Headphones app Troubleshooting Appendix

Bluetooth operation

oConnecting your earbuds with Bluetooth®

You will need to connect your earbuds to your mobile device via Bluetooth

to access the Denon Headphones app and personalize your earbuds.

To connect your earbuds via Bluetooth for the first time:

1Remove your earbuds from the charging case and

place them in your ears to turn them on. Your earbuds

will automatically enter discoverable mode and be

pairable if it has not been previously connected to a

device.

2On your mobile device go to “Settings” > “Bluetooth”

3Select “Denon PerL XXX”. XXX is the Denon PerL

unique pairing number.

oSwapping between Bluetooth® devices

You can pair to your earbuds by entering discoverable mode. Your

earbuds will automatically enter discoverable mode and be pairable for 2

minutes when removed from the charging case if it has not been

previously connected to a device. Alternatively, you can also enter

discoverable mode by tapping and holding the touch buttons on both

earbuds simultaneously for 2 seconds, or via “Device Settings” in the

Denon Headphones app.

When your earbuds is in discoverable mode, select “Denon PerL XXX” in

the Bluetooth settings of any device you would like to switch to. A voice

prompt will announce “Bluetooth device changed.” You have now

swapped your connection. Your earbuds will remember up to 8 devices,

allowing you to easily switch between them without having to re-enter

discoverable mode after initial pairing. Simply select “Denon PerL XXX” in

the Bluetooth menu of any previously paired device to reconnect.

Contents Basic part Advanced part Headphones app Troubleshooting Appendix

Personalizing your earbuds

Before you can start using your earbuds, you will need to create your

unique hearing profile. Your earbuds automatically learns how you hear by

running a quick hearing test.

oBefore personalizing your earbuds

1Download the Denon Headphones app.

2In the Denon Headphones app, tap “Create an account”

and enter your details. If you already have a Denon

account, then tap “Log in” instead.

3Select “Denon PerL”.

4Pair your earbuds with your mobile device.

oPersonalizing your earbuds

1In the Denon Headphones app, tap “Begin” to begin

personalization.

2Adjust your earbuds by rotating them back and forth

until you see two constant ticks on the Denon

Headphones app screen. Once you have a good fit,

personalization starts and takes about a minute.

3Tap “Personalised” to hear music with your hearing

profile applied.

4Tap the “Social Mode” button to hear your

surroundings.

5Customize your earbuds touch buttons. You can also

do this later via “Device Settings”.

Your earbuds is now personalized with your unique hearing profile.

Contents Basic part Advanced part Headphones app Troubleshooting Appendix

Updating your Denon PerL

In order to access the latest features for your Denon PerL make sure you

update:

oYour Denon Headphones app

To update the Denon Headphones app, open the App Store (for iOS

devices) or Google Play (for Android devices) to check for available

updates.

oYour Denon PerL

Some improvements may be added to the Denon PerL with a firmware

upgrade. These will be either automatically applied to your device or you

may need to perform the below.

To update your Denon PerL firmware:

1Open the Denon Headphones app.

2A message will appear that an update is available, tap

“Start update”, or, tap menu icon ( ) > “Device

Settings” > “Software update” > “Start update”

3Your upgrade will begin.

Contents Basic part Advanced part Headphones app Troubleshooting Appendix

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