Denon HEOS LINK User manual

Wireless Pre-Amplifier

Owner’s Manual

HEOS Link

Contents Setup Use Troubleshooting Status LED Appendix

INTRODUCTION 4

BEFORE YOU BEGIN 5

System Requirements 5

Network Requirements 5

Controller Requirements 6

Getting To Know Your HEOS Link 7

Front panel 8

Controls 9

Back panel 10

Placing Your HEOS Link 12

Connecting External Devices 13

Connecting to an Amplifier or AV Receiver 13

Connecting to a Subwoofer 13

Connecting an Audio Playback Device 14

Connecting a USB storage device 14

Powering Your HEOS Link 15

Getting the HEOS App 15

SETTING UP YOUR FIRST HEOS LINK 16

ADDING MORE HEOS DEVICES 17

Adding Wired HEOS Devices 17

Adding Wireless HEOS Devices 17

USING YOUR HEOS LINK 18

Selecting a Room 18

Listening to Radio 19

Playing music stored on your mobile device 19

Playing music from your networked PC or NAS 20

Playing music from an external audio device 21

Streaming an external audio device to any HEOS device 22

Playing music from a USB device 23

HEOS account 24

What is a HEOS account? 24

Why do I need a HEOS account? 24

Signing up for a HEOS account 24

Changing Your HEOS account 24

Playing from Streaming Music Services 25

Adding a Music Service 25

Changing Music Service Settings 25

Listening To The Same Music In Multiple Rooms 26

Grouping Rooms 26

Ungrouping Rooms 27

Grouping All Rooms (Party Mode) 28

Ungrouping All Rooms 29

Using the Now Playing Queue 30

Play Now 30

Play Now & Replace Queue 30

Play Next 30

Add to End of Queue 30

Repeat and Shuffle Playback 30

Rearranging the Now Playing Queue 31

Deleting Songs from the Play Queue 31

Deleting All Songs from the Play Queue 32

Saving Playlists 32

Contents Setup Use Troubleshooting Status LED Appendix

Contents

MAKING ADJUSTMENTS 33

Changing the Name of a HEOS Link 33

Changing the Wireless Network Connection 33

Adjusting the Equalizer 34

Adjusting the Audio Quality 34

Adjusting the Volume Control Method 34

Adjusting the Status Light Brightness 34

Advanced Settings 35

Network Settings 35

Firmware Upgrade 35

About 36

External Device Control 37

IR Control 37

Trigger Control 38

UPDATING YOUR SYSTEM 39

ADVANCED FEATURES 40

Submit Diagnostics 40

Sharing Music from your Mobile Device 41

Resetting Your Controller App 41

Power Modes 41

Network Standby 41

Deep Standby 41

Off 41

BASIC TROUBLESHOOTING 42

My HEOS Device won’t connect to my network using the audio

cable 42

I get a message “Device was not found” 42

I can't control an external device via IR and Trigger 43

I don't hear anything from the Link 43

Music cuts out or delays sometimes 44

I hear a delay when using the AUX Input with my TV 44

Connecting to a WPS Network 44

Resetting Your HEOS Device 45

Restoring the HEOS Device to Factory Defaults 45

Contact Denon 46

Status LED Table 47

Supported File Types and Codecs 53

SPECIFICATIONS 54

INFORMATION 56

Trademarks 56

License 57

License Information for the Software Used in the Unit 57

Contents Setup Use Troubleshooting Status LED Appendix

Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product.

NOTE

THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.

For latest information, please visit HEOSbyDenon.com

INTRODUCTION

The HEOS Link is part of the HEOS wireless multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere around

your home. By utilizing your existing home network and the HEOS app on your iOS or Android™ device, you can explore, browse, and play music from

your own music library or from many online streaming music services.

0True multi-room audio - play different songs in different rooms or the same song in every room

0Utilizes your existing home wireless network for quick and easy setup

0Industry leading microsecond audio synchronization between HEOS device

0Legendary Denon audio quality

If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with

your HEOS device).

HEOS Link QUICK START GUIDE

Please continue reading this Owner’s Manual for more detailed information about the features and benefits of your HEOS Link.

Contents Setup Use Troubleshooting Status LED Appendix

BEFORE YOU BEGIN

NOTE

If you have already installed at least one HEOS device, please skip to the section “ADDING MORE HEOS DEVICES” below (v p. 17).

System Requirements

Before you begin installing your first HEOS device, please make sure you understand and meet a few basic requirements.

oNetwork Requirements

Wireless Router - In order to use your HEOS music system, you should have a working wireless (Wi-Fi) network in your home. If you do not have a

wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your

home.

The HEOS Extend Wireless Range Extender (sold separately) is available as an accessory, should

you need to setup a new wireless network or extend the range of your existing network. Please

contact Denon for more information about the Wireless Extender.

High Speed Internet Connection - HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is

also designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will

provide the best experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.

Contents Setup Use Troubleshooting Status LED Appendix

oController Requirements

You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these

minimum requirements:

iOS Minimum Requirements

0iOS version 5.0 or later

0iPhone® 3GS or newer

0iPad®

0iPod touch® (3rd generation) or newer

Android Minimum Requirements

0Android OS version 2.3 or later

0All resolutions

Contents Setup Use Troubleshooting Status LED Appendix

Getting To Know Your HEOS Link

Unpack your HEOS Link from the box and verify that the following items are included:

A HEOS Link B Quick Start Guide C Safety Information Sheets D Warranty

(North America model only)

...

E Extended Protection Plan

(North America model only)

F Audio/Setup cable G RCA cable H Ethernet cable

I Power cord J IR Direct cable K IR Emitter Cable

IRDIRECT

IREMITTER

NOTE

Please use the power cord included in the box for your device.

Contents Setup Use Troubleshooting Status LED Appendix

oFront panel

AStatus LED

Please refer to the “Status LED Table” for LED color and state meaning “Status LED Table” (v p. 47).

Contents Setup Use Troubleshooting Status LED Appendix

oControls

AVolume Up/Down buttons (+, –)

Adjusts the HEOS device’s volume level up or down.

BMute button (:)

Mutes or unmutes the HEOS device’s volume.

Contents Setup Use Troubleshooting Status LED Appendix

oBack panel

DC12V

150mA

MAX.

OPTICAL

USB

NETWORK

AUX IN

LINE IN

5V1A

WOOFER

SUB

OUT

OPTICAL

PRE OUT

OUT

COAXIAL

OUT

TRIGGER

OUT

RESET

AC IN

u iytrewq

oQ0Q2Q1 Q3 Q4 Q5

AReset Button (RESET)

Various settings are reset to the factory default values.

(v p. 45)

BIR Output (IR OUT)

Used to control a Denon AVR, PMA, or System. (v p. 37)

CTrigger Output (DC12 V 150 mA MAX.)

Used to send a 12 V signal to control an external amplifier.

(v p. 38)

DDigital Audio Output (COAXIAL OUT)

Used to connect this unit to audio amplifier, AV receiver of audio

system. (v p. 13)

EDigital Audio Output (OPTICAL OUT)

Used to connect this unit to audio amplifier, AV receiver of audio

system. (v p. 13)

FDigital Audio Input (OPTICAL IN)

Used to connect audio devices with a digital optical cable.

(v p. 14)

GUSB Input (USB 5 V/1 A)

Used to connect USB storage devices. (v p. 14)

HNetwork Connector (NETWORK)

Used to connect this unit to a wired Ethernet network. (v p. 17)

IAC input (AC IN)

Used to connect the power cord. (v p. 15)

JAnalog Pre Output (PRE OUT)

Used to connect this unit to audio amplifier, AV receiver of audio

system. (v p. 13)

KSubwoofer Output (SUB WOOFER)

Used to connect this unit to a powered subwoofer. (v p. 13)

Contents Setup Use Troubleshooting Status LED Appendix

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