Delta VIVOTEK User manual

Wi-Fi Access for VIVOTEK Camera

User Guide

Version 1.0.0

1. Introduction

With a Wi-Fi dongle installed on camera, the installer can easily access the

camera live view during the initial installation using a cell phone or laptop. The

installer can easily check the live view for verification of view angle and position.

2. Conceptual Drawing

3. Getting Started

Requirements:

Wi-Fi dongle.

Micro USB OTG adapter.

Note that this feature is intended for the initial installation and is not for

full-time monitoring.

VIVOTEK Camera Supported List

Model

Firmware

FD9167-HT-v2 1.2003.33.01g and above

FD9367-EHTV-v2 1.2003.33.01g and above

IB9367-EHT-v2 1.2003.33.01g and above

More cameras will come with this Wi-Fi feature.

4. Step-by-Step Guide:.

4-1. Using the iViewer

Check the following:

1. Supported camera with the correct firmware.

2. Wi-Fi dongle

3. Micro USB OTG adapter cable (Micro USB male to USB female)

4. A smart phone with the iViewer app.

Steps:

1. Power on the VIVOTEK camera.

2. Install a Wi-Fi dongle to the camera using a Micro USB OTG adapter.

3. VIVOTEK’s camera will automatically configure the Wi-Fi dongle into the AP

mode.

4. The Wi-Fi dongle will start broadcasting the SSID, e.g., FD9367-EHTV-v2_85C057

(mode name_last 6 digits of MAC address). The SSID can be found on the Wi-Fi

device list.

5. Download of launch the iViewer utility via the APP store or Google Play.

6. Configure your smart phone > Settings > Turn off Cellular data.

7. Connect VIVOTEK camera from your smart phone or laptop.

8. From iViewer, enter Add devices > Add from list > Select camera > Login.

9. You should be able to see the live streaming and perform camera view

adjustment or use a laptop for further image settings.

10. Remove Wi-Fi dongle and install the top cover or access panel for waterproofing.

4-2. Using the Shepherd utility

Check the following:

1. Supported camera with the correct firmware.

2. Wi-Fi dongle

3. Micro USB OTG adapter cable (Micro USB male to USB female)

4. A smart phone with the iViewer app.

Steps:

1. Power on the VIVOTEK camera.

2. Install a Wi-Fi dongle to the camera using a Micro USB OTG adapter

3. VIVOTEK’s camera will automatically configure the Wi-Fi dongle into the AP

mode.

4. The Wi-Fi dongle will start broadcasting the SSID, e.g.,

FD9367-EHTV-v2_85C057 (mode name_last 6 digits of MAC address). The

SSID can be found on the Wi-Fi device list.

5. Download or launch the Shepherd utility from VIVOTEK’s website.

Find the VIVOTEK camera, and double clicks on it to open a web console. You

can also manually enter its IP address on an IE or Chrome browser.

6. Connect VIVOTEK camera from your laptop.

7. You should be able to see the live streaming and perform camera view

adjustment or use a laptop for further image settings.

8. Remove Wi-Fi dongle and install the top cover or access panel for

waterproofing.

Q&A

1. Do I need to set up Wi-Fi settings?

No. VIVOTEK camera has an embedded driver for Wi-Fi dongle and will

configure Wi-Fi settings automatically.

2. Can I configure Wi-Fi settings?

No. There are no configurable Wi-Fi settings in camera firmware. This

feature is designed for camera initial installation.

3. Can multiple users access the same camera via Wi-Fi?

Yes, this feature allows 3 simultaneous connections.

4. Can I access multiple VIVOTEK cameras at the same time?

A typical Wi-Fi dongle is an indoor point-to-multipoint arrangement, i.e.

one smart phone or laptop can only connect and access one VIVOTEK

camera at the same time.

5. How far does the Wi-Fi signal reach?

The supported Wi-Fi dongle uses IEEE802.11n channel 6 and operate son the

traditional 2.4 GHz band which ideally may reach up to 50 m or less (150 ft.)

indoors and 100 m or less (300 ft.) outdoors. The actual performance varies

according to devices and surrounding areas. The suggested distance between

VIVOTEK camera and smart phone or laptop is less than 50 m (150 ft.).

6. What will happen when my smart phone or laptop has Wi-Fi connection to

VIVOTEK camera?

You will be unable to access the Internet until you change to other Wi-Fi or

cellular network.

7. What is the supported browser?

VIVOTEK cameras support Internet Explorer 10 or 11 and Chrome 58.0 or

above version.

8. Can I connect to VIVOTEK camera via a secure connection 443 port via

supported browser?

Yes, you can connect to VIVOTEK camera via secure connection 443 port via

supported browser if you have already enabled HTTPS function on Camera

Webpage > Configuration > Security > HTTPS.

9. How can I manually add VIVOTEK camera via the iViewer?

Manually input the fixed Wi-Fi IP address 192.168.1.1 of VIVOTEK camera in

iViewer. If your local network already has a 192.168.1.X, then try 172.16.1.1. If

your local network is 172.16.1.X, then try 10.0.1.1.

Troubleshooting

1. I cannot find VIVOTEK camera using the iViewer

If you have already checked the hardware compatibility, please try the

methods below:

•Please make sure you have already turned off the cellular of your

smart phone.

•For iPhone users, iViewer running on iOS 14 will not be able to search

VIVOTEK camera. Please wait for new version of iViewer release in

2021 September and add VIVOTEK camera manually with fixed IP

address 192.168.1.1. If your ethernet IP address is 192.168.1.X, then

please re-plug the Wi-Fi dongle again and try 172.16.1.1.

2. I’m unable to add VIVOTEK camera using iViewer, please try below

methods:

•Please avoid using HTTPS 443 port. Instead, use the default

HTTP 80 port in Viewer.

•Please make sure you input the account and password

correctly

3. Shepherd shows VIVOTEK camera with strange IP address 169.254.X.X

•Please wait until the booting process of VIVOTEK camera has

fully completed.

•Please download the official firmware from official website and

upgrade the firmware.

•After upgrading, the fixed IP address should be 192.168.1.1 or

172.16.1.1 or 10.0.1.1.

4. How do I know if Micro USB port has broken?

If you don’t see the LED light of Wi-Fi dongle flashing on and off and you

are sure Wi-Fi dongle is working normally. You can use your laptop to

check its integrity. If the dongle works well on your laptop, then Micro USB

port might have been ineffective. Please contact your regional technical or

RMA support.

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