Dell OpenManage Network Manager Instruction Manual

2012-4 Rev. A01

Open Manage Network Manager – Release Notes

Package Release Numbering: 5.0

The following is the format for release/version numbers:

<ProductID>.<Major Version>.<Minor Release>.<Maintenance

Release>.<Build #>

When contacting Customer Support, please refer to the complete release number

for components, which is in the Manage > Show Versions Box. The versions men-

tioned below refer to component versions rather than the package. Numbers in

parentheses following comments below identify the issue number (SCR).

NOTE:

You can upgrade to this release only from OMNM 4.4. Upgrades from previous versions of OMNM

are not supported.

—If you upgrade, you must re-register any additional licenses you have purchased by opening the

Settings > Permissions > Register Licenses menu, and locating the license upgrades for what you

have installed previously. To get such updated licenses, go to www.doradosoftware.com/dell/

upgrade-info.html (3446)

—Upgrading from version 4.4 to version 5.0 changes the OpenManage Network Manager Admin

user account password to admin (18694)

—J-Series devices are not supported in this release of OpenManage Network Manager

—Desktop shortcuts may open the older application after an upgrade. Best practice is to delete

these icons before upgrading (18926)

—Upgrading from previous versions requires a new license to activate new features. (18747)

Some devices may not appear in the Currently Managed license viewer totals. B-

Series, and W-Series devices do not count toward the Dell totals after an upgrade

installation. (18655)

CAUTION:

Do not install this software when a command or oware shell is open. Close the shell first.

Some notes below refer to OpenManage Network Manager as OMNM.

Significant New Features in This Release

The following sections are describe features and issues with this release. For sup-

ported hardware see Supported Functionality and Equipment on page 10, and Sup-

ported Powerconnect B-Series Devices on page 14. To see a detailed list of supported

devices and their operating systems, open the index.html file in the Supported-

Devices directory of your OMNM installation package.

Some of this release’s new capabilities include the following:

Adaptive CLI for the web—Customize-able scripts to manage devices.

Traffic Flow Analysis—See Traffic Flow Analysis on page 15.

Change Management / Proscan—See Change Management on page 16

Report templates—In addition to pre-configured reports, you can customize

your own.

Performance Monitoring—Monitor a variety of customize-able metrics.

W-Series devices —Now supported. For issues with these, see W Series on page 9.

Consult the OMNM User Guide for more details about these.

NOTE:

Although JUNOS can be selected from the OpenManage Network Manager firmware download

page, firmware download to JUNOS devices is not supported in this release. (18806)

General

• This release includes a driver enabling Windows Management Interface com-

munication with computers on the network (16082)

Highlights of the functionality in this release appear listed below. Consult the

OMNM User Guide for more information about these features:

• Renamed pre-processing rule selection menu items (from Frequency to Fre-

quency Throttle, for example), and updated editor screen labels (18605)

• Job screens that follow the execution of Actions like Show Adaptive CLIs now

contain a Results panel to display messages that result from the execution of

the Action. (17966)

• Selecting the type of device for filters now includes more user-friendly names

for types. (16984)

• Email Actions now include a checkbox option labeled Notify Associated Con-

tact. When enabled, notification emails go to the Contact associated with the

Managed Equipment for the notification event. For the contact's email

address, mail goes to the first specified address from either the Work Email,

Home Email or Other Email fields in the Contact editor. SMS messages go to

the Pager Email field for the contact. If a Contact was not found or the

required addresses are not specified for the Contact, then OpenManage Net-

work Manager uses the Recipient addresses configured in the Email Action.

(15639)

• Clicking Search now automatically puts the cursor in the search field. When

you click Search, the columns filtered in the database also appear indented.

For example, Name and Model appear indented in the Managed Resource por-

tal. (17982)

• Network views now appear with their (saved) name as a label in the title bar.

Labels appear when you re-load the saved view or load an existing one.

(17905)

• You can now Assign Labels context menu item for the Configuration Files

portlet. (17339)

• You can now mark a filter as Shared when creating a new filter from the Con-

tainer Membership panel. Shared Filters are available for selection by other

users along with System- and admin-created filters. (15302)

• Filter export and import is now supported. (17624)

• This version includes a dramatically re-designed web client. It includes move-

able portlets for OMNM functionality, texting and conferencing among users,

dramatically improved graphics, and many other features (11373).

• Direct Access / Cut thru now permits cut and paste to/from the screen, reset-

ting of font size, control of the history and page buffer (in 50-line incre-

ments), and changing the color of font/background (4001). It also can ping

the selected device, or open the default browser, pointed to the selected

device. (14887)

• You must download the latest Adobe Flash to see all the new features. (11014)

In addition to Adobe Acrobat Reader, and Perl, web client requires a browser

that is current. Best practice is to use the most recent Firefox, Safari or

Chrome, but Internet Explorer 9 or later works too.

• SuSe Linux is no longer a supported platform. (13610)

• This version includes support for Red Hat 6.

NOTE:

When installing to Redhat 6.0, you must install the Redhat “compatibility libraries” from Redhat's

package manager before OMNM can successfully install. (12964)

• Beginning with this package, OMNM supports only 64-bit Linux, and no

longer supports 32-bit Linux. The installation classes now appear in the file

linux64.jar

• CORBA is no longer supported, but SOAP and Web Services have been

improved with Ajax technology, and CORBA orbs often support Web Ser-

vices. (11513)

• Web Service Port Change: Web Services now use port 8089 (not 80). (18051)

• This release now includes JBoss 5.1, and the HA-JNDI port has been changed

from 3100 to 1100.

As an Administrator, you can configure a portlet's default display filter, then

click the portlet name and re-name it. For example, make the default filter in

Managed Resources display only Dell Routers, then click Managed Resources

in the upper left corner of the portlet to rename it Dell Routers. (15971)

Device Support

This version of OMNM supports the Dell Force10 switches. It supports the follow-

ing capabilities:

• SNMP— Supports SNMP-based default device/resync using the ifTable - cre-

ates interface sub-components.

• Event Management—SNMP Trap Definitions (Tip: search for event definitions

with Notification OID containing “6027”).

• Reports—Run any default OMNM reports against Dell Force10 inventory.

• Any CLI-based functionality (NetRestore, CLI Cut-Thru, and MIB Browser)

• Link Discovery

• Port creation (14564)

• VLANs

Configuration File Management

• The application now selects the file server protocol for backup, restore or

deploy based on the most secure protocol the device supports. (15443)

• The File server can have an internal and external IP address. (11650)

• Configuration Changes comparisons work like this:

–If you select a config file that is version 1, no comparison option appears on

the menu since the selected version does not have a prior version.

– If you select a single config file of version 2 or higher, comparison is an

option. When selected, OMNM automatically compares against the prior ver-

sion for that device and file name.

–If you select two config files of any version, comparison is performed

between those two versions.

–If you select three or more config files, no comparison option appears.

–View option appears for on single selection only.

Event/Alarm Management

• New user interface.

• Collaboration lets you share alarms between logged-in users, or create confer-

ences to discuss them.

Known Issues

• Authenticating OpenManage Network Manager user accounts with Facebook

is not supported in this release (18671)

General

• Reports—Some reports or templates may appear pre-seeded that are not sup-

ported by OpenManage Network Manager. For example, pool reports may

appear for programmatic restrictions on pooled assets like IP addresses, or

Route Targets that may not be supported. (18882)

• SSH with

stricthostkey

checking

yes

is not supported (05350)

• Virus Warnings—Two files installed with this product—

bash.exe

md5sum.exe

—may trigger warnings with some anti-virus software. If you get

a virus detection warning for these files during installation, take no action.

You may want to turn off virus detection while installing.

• Installing Perl—This application does not package Perl. If you want to use

the Perl scripting features, you must install it.

You can find information about Perl at www.perl.com. Follow the downloads

link to find the recommended distribution for your specific platform. One of

the recommended Perl packages is from ActiveState which can be found at:

www.activestate.com/activeperl/

Make sure your system has Perl installed on both the application and media-

tion server hosts. You must verify the executable is on the system path. If you

install it after you install this application, best practice is to reboot that host

to ensure the path recognition.

• Custom Debug—For more advanced users, any component under owareapps

can define a

log4j.xml

file for each component matching the following pat-

tern:

owareapps\<component-dir>\server\conf\*log4j.xml

Consult these files for categories you want to change, and copy those

(altered) properties to the file you created in

owareapps\installprops

. The

categories altered in this file override any others.

• The internal FTP/TFTP file server is not supported on Linux. Nevertheless, the

Test button remains active, and will cause an error if used in that context.

(01326)

• Server Start Delay—The Windows tray icon may prematurely indicate appli-

cation server has started. Workaround: Wait a little, and the application

server will catch up to the icon. (18778)

• User Account Control—This Application requires User Account Control be

disabled in Vista or any other operating systems with this capability (like

Windows Server 2008). (02311) Alternatively, you can run application server

as service. Another option is to run as administrator on startappserver. In

Vista, right click the startappserver icon and select run as administrator.

(08779)

• Telnet sessions—Telnet sessions are synchronous. You cannot interrupt a

command in progress with another command you send, unless you have

enabled something that periodically prompts for additional commands (for

example enabling line continuation prompts).

• Device links to themselves may appear as squares surrounding the device in

“Visualize my network” screens. (18718)

• Performance capabilities have been completely reconfigured. When upgrad-

ing from previous versions, you must (re-)create dashboards from scratch.

(18700)

• The following require manual migration (export, then import) from previous

versions: SMTP settings. Some scheduled items, .

Saved topologies / visualization must be re-created. Suggestion: take a screen-

shot before you upgrade.

User Names / Passwords, and User Groups (Roles) are not automatically reas-

signed and must be created manually.

Group Operations have been deprecated, replaced by Adaptive CLI.

Command monitors must be reconfigured to refer to Adaptive CLIs, which

now can refer to external scripts.

(18693)

• The Organization User in Roles has no description. Its features are covered in

the online help and User Guide. (18669)

• OMNM drops SNMP V3 traps when the V3 traps auth (userid) is unknown.

Workaround: Use an SNMP monitor, for example polling sysUptime, to get

data from the device. Once this occurs, the proper auth is then known and

OMNM accepts the trap. (18574)

• Installation may display a JBoss null pointer exception ZipEntryContext

error. This stems from a bug in JBoss 5.1, and is benign. (18612)

• Internet Explorer has a problem importing MIBs. Workaround: Use a differ-

ent browser to import MIBs. (HD-376)

• In the Port report, the Model column refers to the model of the port. This col-

umn is not currently supported by Dell devices. (17540)

• Disabling ICMP ping in Discovery Profiles can also disable the Inspect fea-

ture. Workaround: Enable ICMP Ping Devices (as it is by default). (18146)

Installation

• Upgrading from previous versions may update device Model numbers. After

upgrade is complete, you may need to edit pre-existing filters that refer to

model numbers for them to function correctly. Also after the upgrade is com-

plete, the model numbers for Powerconnect B-Series fabric devices may not

change until you perform a resync on them. (18794)

• Checking Allow Strangers to create accounts may produce a defective login

screen. (17364)

• Suse Linux is no longer a supported platform. (13610)

• CORBA is no longer supported, but SOAP and Web Services have improved,

and CORBA orbs often support these. (11513)

• Windows 2008 Terminal Server is not supported. The installer becomes non-

responsive with Data Execution Prevention enabled. This option is disabled

by default on Windows Server 2008, but is enabled on a Windows Server

2008 machine running Terminal Server. (02310)

• During uninstall on Windows 2008 Server, the uninstaller Java process does

not exit correctly. This leaves files on the machine. Workaround: Either man-

ually kill the Java process in the task manager or restart the system. It is safe

to remove the remaining files after the process has been terminated. (14089)

• [You can uninstall] by running the following on Linux:

$OWARE_USER_ROOT/_uninst/uninstall.sh

NOTE:

You must uninstall from Linux as root. No graphic wizard appears, and you must respond to the

command-line prompts as they appear.

(14597)

• Uninstalling—The uninstaller deletes

uninstall.exe

if you press the cancel

button. After the canceling uninstallation, several directories and files remain

on disk that require manual deletion to completely uninstall. (00606)

Web Client

• Audit trails do not always show deleted equipment names after the device

becomes unmanaged. To see such information, use Java client. (17097)

• Audit Trail may show blanks for the Subject column in the Audit Trail portlet.

This is because some audited tasks are targetless (No subject). (17643)

• NoClassDefFoundError errors can occur during application server startup if

the portal tries to access classes in the application server too soon. The portal

does this if portlet calls occur during appserver startup. Workaround: Restart

application server. (15854)

• Adding a page when the focus is on a page with sub-pages does not save it to

the menu bar. Workaround: Create pages in the Manage > Page menu or cre-

ate one after selecting a page with no submenus. (15909)

• In a Windows 7 environment Internet Explorer may not fully display all

menu items. Workaround: Use Firefox, Chrome or Safari as the browser.

(13320)

• Exporting to Excel does not work in Internet Explorer. Workaround: Ctrl +

click the Excel export button in OpenManage Network Manager. (13456)

• Clicking My Assets in the toolbar repeatedly may halt portlets. Workaround:

Restarting the browser, or signing out and signing back in lets things work

again. This is the result of built-in phishing protection. (10942)

• Mutlitab browsing is not supported and may produce unpredictable results.

(10963)

• In a job viewer window, some audit trail messages may appear too narrow to

read in their entirety. Workaround(s): Enlarge the browser and the job

viewer window grows bigger (maximized, you will see more of the message).

The job viewer window lets you copy and paste the message text into applica-

tions like notepad for less restricted viewing and for additional message anal-

ysis. (16320)

• In some cases a single managed object may be discoverable via multiple IP

addresses. Each discovered IP creates a new inventory object and will count

against any licensed Right To Manage total. Workaround: Network elements

should be managed through a single interface/IP. Additional discovered inter-

faces should be deleted leaving only one managed object in inventory.

(11540)

• Discovery—When specifying network addresses using the Subnet type, you

must specify the Network address at the beginning of the subnet since Open-

Manage Network Manager assumes it is the starting IP address for the range.

If you specify an address in the middle of the subnetwork then OpenManage

Network Manager may discover devices outside of that subnetwork. This also

means that IP addresses in the network that precede the specified address are

not discovered. To avoid these issues, use the CIDR specification of the net-

work to discover rather that the subnet ID. (16803)

• Link discovery currently does not find one-ended links. (16305)

• Devices not implementing LLDP MIBs with complete and correct data will

prevent OMNM from discovering links for the device. Also some devices

encode STP data collected via SNMP in a way that is difficult to decipher. In

these cases, the algorithm OMNM logs a warning message "Problem deter-

mining designated port encoding algorithm" during device link discovery.

(16438)

• The Red Hat system clock can differ one hour from the application server

clock. (15524)

• When OMNM status icon in the tray is green and you select procman (“pro-

cess manager”) restart from Windows’ Control Panel services, an error mes-

sage appears saying the service did not stop properly. The tray icon then turns

white. Since the application server is still running, when you try to restart

procman again from control panel, the icon turns red.

Workaround: Stop all Java and WMI processes in the process manager. A sys-

tem reboot also re-initializes the OWProcMan (process monitor). Note that

the service name may be different if your package has been specifically

branded. The executable path for the service is

\....\oware\bin\owprocman.exe

. (16335)

• The password confirmation field in the user account (My Account) settings

always says claims entered passwords do not match. Workaround: Save an

empty password, then enter the new password and resave. (13504)

• After rebooting the web server host, you may have to manually restart the

Tomcat/Synergy Service manager that appears in the system tray. To get the

manager back into the system tray, navigate to the Menu item under OMNM

> Synergy Manager. This puts the manager back into the system tray if you

want to actively monitor the service. (14386)

• Saving a view and marking it as default prevents reverting to the original

default view without deleting the saved default view. (15463)

• Intermittent issues and error messages appear related to Window 2008 plat-

form. (17143)

File Management

• In some circumstances the File Server test produces a narrow window.

Workaround: Right-click the listed server in the File Servers portlet and select

Test. (18870)

• If a problem occurs during firmware deployment, the error message displayed

may not specify the cause. Failed connectivity may produce a message like

"Error pattern '.*(is required ' matched 'already full'" Workaround: For such

messages, the content of the error message, visible at the bottom of the audit

screen, may provide more information. Click the message in the top of the

audit screen to read its contents in the bottom of the screen. (18636)

• Backing up W-Series iAP devices is not supported (18560)

• You may experience difficulties when using 3CServer as your FTP server.

Workaround: Use 3CDaemon (08525)

Event Management

• OpenManage Network Manager keeps a record in the My Alerts/Action His-

tory when you change Event Definitions. Those entries’ Details field is blank

in the My Alerts/Action History.(18942)

• OMNM supports multiple IP addresses per resource. During event processing,

filters that include IP address criteria may behave incorrectly when OMNM

evaluates the filter. Workaround: Best practice is using resource name(s)

instead of IP addresses. (12532)

• Events with no corresponding definition appear as alarms of indeterminate

severity. The only way to change behavior of an unknown event in this ver-

sion would be to locate the missing MIB and load it into the system. This cre-

ates the missing event definition(s) needed to specify explicit behaviors.

• Northbound action can now send as proxy. With this option set, there are no

issues with XP’s security patch, Vista or Server 2008. The application attempts

to spoof sourceIP on packet only when the proxy option is not selected.

(01737)

• Trap listener, Inform listener and all outbound SNMP requests must bind to a

specific interface in a multi-homed environment. This interface is considered

appropriate to use for all network-facing SNMP activity. By default, this is

localhost, interpreted as the application's local IP value (the NIC selected at

installation time). The following text in installed.properties provides a spe-

cific IP address to control outbound SNMP interface binding on the local

machine (22258):

# specific interface used for all NMS initated

# communications to the network

com.dorado.mediation.outbound.address=localhost

Include the following text and provide a specific IP address to control

inbound (listener) interface binding on the local machine:

# specific interface used for binding mediation

# listeners such as SNMP trap listener

com.dorado.mediation.listener.address=localhost

W Series

• For IAP configured as Virtual controllers and with multiple IP addresses, the

Device may appear more that once in the resource manager with the addi-

tional IP addresses as configured on the device. (18895)

• Deploying a firmware image on an Access Point is not supported, regardless

of any error message that may encourage you to try again. (18637)

• Because of a device limitation, the Network Details snap panel is empty for

these devices. (16418)

• When a device does not have the enable mode enabled, a benign error may

appear on login. You can safely ignore this error. (18492)

Issues Resolved

General

• Application server no longer conflicts with IIS. Workaround: Stop the IIS

process. (14367, 16248)

• The first time you start a fresh installation, a benign error message may

appear that begins as follows:

2010-07-28 13:36:13,286 160972 WARN

[com.dorado.redcell.ddi.common.DDIDefinitionEventFactory]

(main:oware:service=InventoryStateMonitorMBean

InventoryStateMonitorMBean) ...

(11554)

• If you are upgrading from a previous version, you must close all shells in

which the

oware

script is running. (38571)

• In Linux, clicking Go makes columns in some managers squeeze to the left.

Workaround: Use a Windows Client. (38314)

• You cannot give a user permission to configure authentication without giving

him permission to access all managers. (24302)

(This is effectively resolved since Solaris 9 support ended with 5.7.6)

• The cursor position onscreen may temporarily conceal field contents in, for

example, the Equipment Editor screen (24224)

Event / Alarm Management

• The default database aging policy (DAP) exists for Events in Event History,

but is not scheduled, again by default. Events can come into the system at

fairly high rates, and as a result can consume space in the database at similar

rates.

Review the default DAP and default schedule to ensure that it is aggressive

enough for your deployed system. (38213)

Supported Functionality and Equipment

The following section contains release notes for functionality and equipment

supported in this product.

Supported PowerConnect Devices

• New User Interface

• Resources editor configuration screens in previous versions have been

replaced with the Details Screen and Adaptive CLI.

Supported PowerConnect Hardware

• Supported PowerConnect devices include: 5524, 5548, 5524P, 5548P, 7024,

7024P, 7024F, 7048, 7048P, 7048R, 7048R-RA, M8428-K, M8024-K, 62xx,

62xxP, 62xxF, 8024F, 8024, M8024, M6348, M6220?, 54xx, 53xx, 35xx,

35xxP, 34xx, 34xxP.

• Supported Powerconnect W-series systems include the following models: W-

3200, W-3400, W-3600, W-620, W-650, W-651.

• Supported Powerconnect B-series systems include the following models: W-

6000 Controller Chassis, W-6000M3 modules, W-AP-92/93, W-AP-105, W-AP-

124/125, W-AP-68/175P, W-AP-134/135, W-iAP-92/93/105, W-iAP 134/135,

W-ClearPass GuestConnect.

• Dell has discontinued support for the PC3024, PC3048, PC3324, PC3348,

PC3248, PC5012, PC5212, and PC5224 models, although this software may

still discover and manage these.

Supported Force10 Devices

The following are supported Force10 models:

• S4810, S60, S55, Z9000, C300, C150, S50N, S50V, S25N, S25P, S25V, E1200i

(Exascale and Terascale), E1200 (Terascale), E600i (Exascale and Terascale),

E300 Terascale

The following are supported Force10 S-Series models supported in a stacking con-

figuration:

• S60, S55, S50N, S50V, S25N, S25P, S25V

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