Dell A920 - Personal All-in-One Printer Color... User manual

Faxing

In order to send and receive faxes with your printer:

• Your computer must have faxing software installed and configured. You

may use BVRP Classic Phone Tools/FaxTools or Microsoft Fax Console.

– See "Using BVRP fax software" on page 2 to use BVRP.

– See "Using Fax Console" on page 5 to use Fax Console.

• Your computer must be equipped with a data/fax modem.

NOTE: A data/fax

modem is not built into

your printer.

• An active telephone line must be connected to the line-in connector of

your data/fax modem.

NOTE: DSL (digital

subscriber line), ISDN

(integrated services

digital network) and cable

modems are

not

fax

modems and are

not

supported.

• Your printer must be connected to the computer with a USB cable.

printer connector

computer connector

USB cable

www.dell.com/supplies | support.dell.com

Using BVRP fax software

Installing BVRP fax software

1Click the Start button.

2Click All Programs.

A list of your installed software appears.

3Check for any entry referring to Classic PhoneTools or FaxTools. If you

have either of these entries, skip to “Configuring BVRP fax software.”

4Click on the desktop.

The All Programs window closes.

5Insert the Dell Personal All-In-One Printer A920 Drivers and Utilities CD.

An installation window appears.

6Click Cancel, click the Start button, and then click My Computer.

7Right-click the CD Drive icon.

A drop-down menu appears.

8Click Explore.

9Double-click the Fax folder.

10 Double-click the appropriate language folder.

11 Double-click the Setup icon.

The Installation Wizard appears.

12 Follow the instructions on your computer screen to complete the

installation.

Configuring BVRP fax software

NOTE: Fax service is set

by default to

automatically answer

your phone line after two

rings if you click to select

the Enable Receive check

box. Change these

settings as desired.

1Click the Start button.

2Click All Programs.

3Click FaxTools or Classic PhoneTools.

The fax configuration wizard begins.

4Click Next.

5Read the license agreement, and then click Yes to continue.

6Enter your name and company name.

7Click Next.

8Enter an identifier, phone number, and fax number.

9Click Next, click Next, and click Next again.

10 Click Finish.

BVRP fax software launches.

11 Select your country, enter your area code, and enter any number you must

press first before getting to an outside line.

12 Click OK.

13 Select your location and click OK.

14 Click Next, click Next, select your modem, and click Next again.

15 Click Next, click Next, and then click Finish.

Sending a one-page fax with BVRP

1Click the Start button.

2Move your mouse pointer over All Programs, then Dell Printers, and then

Dell AIO Printer A920.

3Click Dell All-In-One Center.

4Place the document you want to fax face down under the lid of the printer.

5Select Fax using your computer’s modem under Creative Tasks.

6Select the correct option for your document under What is being scanned.

7Select No under Is there more than one page.

8Click Next.

The document is scanned and BVRP launches.

www.dell.com/supplies | support.dell.com

Sending a multiple-page fax with BVRP

1Click the Start button.

2Move your mouse pointer over All Programs, then Dell Printers, and then

Dell AIO Printer A920.

3Click Dell All-In-One Center.

4Click See More Scan Settings.

5Click Display Advanced Scan Settings.

6Click to select Scan multiple items before output.

7Click OK.

8Select Fax from the Send scanned image to drop-down menu.

9Place the document you want to fax face down under the lid of the printer.

10 Click Preview Now.

A preview of your document appears. Adjust your document and repeat if

necessary.

11 Click Yes until all pages you want to fax are scanned, and then click No.

12 Follow the instructions on your computer screen to send your fax.

Receiving faxes with BVRP

NOTE: The computer

must be turned on and

BVRP FaxTools must be

configured in order to

receive a fax.

1Click the Start button.

2Click All Programs.

3Click Classic PhoneTools or FaxTools.

BVRP fax software launches. You are now ready to receive a fax.

Viewing your faxes in BVRP

1Click the Start button.

2Click All Programs.

3Click Classic PhoneTools or FaxTools.

4Click Fax Inbox to view received faxes.

5Click Fax Outbox to view sent faxes.

Using Fax Console

Installing Fax Console

1Click the Start button.

2Click Control Panel.

3Click Add or Remove Programs.

4Click Add/Remove Windows Components.

5Click to select Fax Services.

6Click Next.

If prompted, insert the Microsoft Windows XP CD and click OK. Close the

Welcome to Microsoft Windows XP window when it opens.

7Click Finish.

8Close the Add/Remove Programs window.

Configuring Fax Console

1Click the Start button.

2Move your mouse pointer over All Programs, then Accessories, then

Communications, then Fax.

3Click Fax Console.

The Welcome to Fax Configuration Wizard appears.

4Click Next.

5Enter any appropriate information and click Next.

6Select your data/fax modem in the drop-down menu under Please select

the fax device.

7Select or de-select the Enable Send and Enable Receive check boxes as

desired.

www.dell.com/supplies | support.dell.com

NOTE: De-selecting the

Enable Send check box

prevents you from sending

faxes. Selecting the

Enable Receive check box

allows you to receive

faxes.

8Enter your TSID information and click Next.

9Enter your CSID information and click Next.

10 Click to select Print it on and use the drop-down menu to the right of this

field to select Dell AIO Printer A920 if you want to print all received faxes.

11 To create an archive copy of each fax, click to select Store a copy in a folder

and use the Browse button to select the desired archive location.

12 Click Next, confirm your settings, and click Finish.

Sending a one-page fax with Fax Console

1Click the Start button.

2Move your mouse pointer over All Programs, then Dell Printers, and then

Dell AIO Printer A920.

3Click Dell All-In-One Center.

4Place the document you want to fax face down under the lid of the printer.

5Select Fax using your computer’s modem under Creative Tasks.

6Select the correct option for your document under What is being scanned.

7Select No under Is there more than one page.

8Click Next.

The document is scanned and BVRP launches.

Sending a multiple-page fax with Fax Console

1Click the Start button.

2Move your mouse pointer over All Programs, then Dell Printers, then Dell

AIO Printer A920.

3Click Dell All-In-One Center.

4Click See More Scan Settings.

5Click Display Advanced Scan Settings.

6Click to select Scan multiple items before output, and click OK.

7Select Fax from the Send scanned image to drop-down menu.

8Place the document you want to fax face down under the lid of the printer.

9Click Preview Now.

A preview of your document appears. Adjust your document and repeat if

necessary.

10 Click Yes until all pages you want to fax are scanned.

11 Click No.

12 Follow the instructions on your computer screen to send your fax.

Receiving faxes with Fax Console

1Click the Start button.

2Move your mouse pointer over All Programs, then Accessories, then

Communications, then Fax.

3Click Fax Console.

You are now ready to receive a fax if you selected the Enable Receive check

box when configuring Fax Console.

Viewing faxes with Fax Console

1Click the Start button.

2Move your mouse pointer over All Programs, then Accessories, then

Communications, then Fax.

3Click Fax Console.

Received faxes can be viewed in the Inbox. Sent faxes can be viewed in

Sent Items.

Fax troubleshooting

If you are having trouble sending or receiving a fax, ensure that:

• Your computer is equipped with a working data/fax modem.

• An active phone line is connected to the line-in connector of your data/fax

modem.

• Faxing software is installed and configured.

• Your printer is connected to the computer with a USB cable.

www.dell.com/supplies | support.dell.com

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