Dell PowerVault 745N User guide

Reinstalling the Operating System on the Dell™

PowerVault™ 745N

This document details the following steps to reinstall the operating system on a

PowerVault 745N system:

1. Install the Reinstallation Console on a system running Microsoft

Windows® 2000, Microsoft Windows Server® 2003, or Microsoft Windows

XP Professional.

2. Prepare the USB Key provided with your NAS system for the

reinstallation. If you do not have the USB Key that came with your system,

any should work as long as it is 64MB in size or larger.

3. Reinstall the operating system on your NAS system.

NOTICE: This procedure resets your Network Attached Storage (NAS)

system to the default settings. It also deletes all data on the software-RAID

NAS system. Hardware-RAID NAS system data volumes and external

storage data volumes are not affected.

Requirements

•Client system with a CD drive running Windows 2000 (Professional or

Server), Windows Server 2003, or Windows XP Professional

•64MB USB Key included with your NAS system

•Resource CD included with your NAS system

•Reinstallation CDs included with your NAS system

•Keyboard, mouse, and monitor attached to your NAS system

•Network Interface Cable

•You must disable any firewall that might be running on the client system

•Your client system must NOT be part of a domain or set up to be part of a

domain, even if the system is not actually connected to a network

Installing the Reinstallation Console

You must set up a client system running one of the supported operating systems

(Windows 2000 Professional or Server, Windows Server 2003, or Windows XP

Professional) to reinstall the operating system image on your NAS system. Part

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of this setup includes installing a set of NAS utilities used for the reinstallation

process.

NOTE: You must have administrator privileges on the client system to install

the Reinstallation Console.

NOTE: On systems running Windows XP Professional, network sharing is

disabled by default. You must enable network sharing before installing the

Reinstallation Console.

NOTE: You must disable any firewall running on the client system.

NOTE: Your client system must NOT be part of a domain or set up to be part

of a domain, even if the system is not actually connected to a network.

Perform the following steps to set up your client system:

1. Insert the Resource CD that came with your NAS system into your client

system's CD drive.

The Resource CD automatically starts and shows the following:

2. From the Resource CD menu, click Reinstallation Utilities.

The following screen appears:

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3. Click on Dell PowerVault NAS Reinstallation Console.

4. When prompted to open the file or save it to your computer, click Open.

5. Follow the prompts and accept the defaults to complete the installation.

When complete, an icon appears on your client system desktop labeled “Dell

PowerVault NAS Reinstallation Console.”

Preparing the USB Key

Because the USB key is used to boot the NAS system to start the reinstallation

process and to provide configuration information, the USB Key must be

configured with the necessary information.

NOTICE: This procedure deletes all existing data on the USB Key.

NOTICE: The following procedures can be performed on a USB Key larger

than 64MB in size, but the size of the USB Key capacity will change to 64MB

in size. This is NOT a permanent change.

NOTE: You must have administrator privileges on the client system to install

the Dell PowerVault USB Key Preparation Tool.

To configure the USB Key, perform the following steps:

1. Insert the USB Key into a USB port on the client system.

2. Insert the Resource CD that came with your NAS system into your client

system CD drive.

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The Resource CD automatically starts and the following screen appears:

3. From the Resource CD menu, click Reinstallation Utilities to display the

reinstallation utilities.

The following screen appears:

5. Click Dell PowerVault USB Key Preparation Tool.

6. When prompted to open the file or save it to your computer, click Open.

7. Follow the prompts and accept the defaults to complete the installation.

An icon appears on the client system’s desktop labeled “Dell PowerVault

USB Key Preparation Utility.”

8. Click Start > Programs > Dell NAS Reinstallation Tools > Dell

PowerVault USB Key Preparation Utility.

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When you open the Dell PowerVault USB Key Preparation Utility, it

should look like this:

9. Make sure that the proper drive letter for the inserted USB key is listed on

the client system under Detected USB Keys.

10.In the Client Network Name text box, type the name of the client system

you are using for the reinstallation process.

NOTE: You can get the client system’s name by right clicking on My

Computer and selecting Properties. Click the tab labeled Computer

Name. The name of the client system is listed on this tab in the Full

computer name field.

11.If your system is in a DHCP environment, click Prepare USB Key.

If your system is in a non-DHCP environment: select the No-DHCP radio

button; enter an IP address, subnet mask, and default gateway; and click

Prepare USB Key.

NOTE: The IP address is NOT that of the client system, but the Subnet

Mask and Default Gateway ARE of the client system.

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NOTE: If you do not enter the client name, you will be prompted for the client

system name and network configuration each time you attempt to reinstall.

The USB Key configuration is complete, and the USB Key is ready for use.

1. Click the Safely Remove Hardware icon on the Windows toolbar and

then click Safely Remove Mass Storage Device.

2. Remove the USB key from the client system.

Using the PowerVault NAS Reinstallation Console

1. Click the Dell PowerVault NAS Reinstallation Console icon to open the

Dell PowerVault Reinstallation Console.

2. From the dropdown menu, select the drive letter where you want to copy

the NAS operating system reinstallation image to the client system. This

location requires 3GB of available space.

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Reinstallation Console

3. Click Begin Setup.

NOTE: Some PowerVault 745N systems ship with three Reinstallation CDs,

while others include four Reinstallation CDs. The following information

depicts a system that requires three Reinstallation CDs, however the

procedure also applies to systems requiring four CDs. If your system requires

four CDs, you will be automatically prompted to insert the fourth CD during

reinstallation.

4. Insert the PowerVault 745 Reinstallation CD 1 into the CD-ROM drive

and click OK.

The image of the operating system is copied to the client system’s hard

drive. The Reinstallation Console shows the status of the copy process.

Insert PV 745 Reinstallation CD 1

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Reinstallation Console Copy Status

5. When prompted for the second CD, remove reinstallation CD 1, insert

reinstallation CD 2, and click OK.

The image of the operating system continues to copy to the client

system’s hard drive. The Reinstallation Console shows the status of the

copy process.

Insert PV 745 Reinstallation CD 2

6. When prompted for the third CD, remove reinstallation CD 2, insert

reinstallation CD 3, and click OK.

The image of the operating system continues to copy to the client

system’s hard drive. The Reinstallation Console shows the status of the

copy process.

Insert PV 745 Reinstallation CD 3

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7. When the image transfer is complete, the Reinstallation Console prompts

to Insert USB Key in PV 745N to continue.

NOTE: Do not close the Dell PowerVault NAS Reinstallation Console

application until after you have finished reinstalling the operating system on

your NAS system.

Insert USB Key in PV 745N

Reinstalling the Operating System on Your NAS System

NOTICE: This procedure resets your NAS system to the default settings. Any

data on the internal operating system drives will be deleted. Data on external

SCSI enclosures will not be affected.

Before performing this procedure on an External Storage NAS system,

attempt to recover your system by following the procedures in

"Troubleshooting External Storage Configuration NAS Systems." For

instructions on how to determine the configuration of your NAS system, see

"Determining a NAS System's Configuration" in "NAS Manager."

NOTE: Dell recommends that you back up your system, if possible, before

attempting a system reinstallation. See "Backing Up the System."

1. Shut down the NAS system. See "Shutting Down the NAS System" in

"NAS Manager."

2. Ensure that the NAS system is using NIC 1 to connect to the same

network as the client system or directly to the client system.

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NOTICE: Failure to disconnect all external storage enclosures from your NAS

system before performing a system reinstallation may lead to data loss.

Disconnect all external storage enclosures from your NAS system prior to

continuing with this procedure.

NOTE: During reinstallation, you must use NIC 1 to connect the NAS system

to a network that includes your client system or directly to the client system.

NOTE: Turn off any external storage enclosures attached to your system.

3. Disconnect all external storage enclosures from your NAS system.

4. Insert the prepared USB Key into one of the USB connectors on the

PowerVault 745N.

5. Turn on the NAS system.

NOTE: There are three (3) USB connectors on the PV745. One (1) connector

is located under the front panel bezel and two (2) are located on the back

panel.

Initial Release: 2 January 2007 10

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