Dell EqualLogic FS7610 User manual

Dell EqualLogic FS7610 Series Appliances

Hardware Owner's Manual

Dell™ and EqualLogic® are trademarks of Dell Inc.

All trademarks and registered trademarks mentioned herein are the property of their respective owners.

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell is strictly forbidden.

Published: October 2013

Part Number: 110-6179-EN-R1

Table of Contents
Preface v
1  Basic Appliance Information 1
Appliance Components 1
Connecting an Appliance to Power 4
Turning Power On and Off 5
Required Tools 6
Technical Specifications 6
2  Replacing Components 9
Safety Recommendations 9
Required Tools 9
Using an Electrostatic Wrist Strap 9
Replacing a Controller 10
Installing a Controller 11
Replacing SFP+ Transceivers 12
Replacing a Power Supply 13
Replacing a Cooling Fan 16
Replacing the Appliance 18
Returning Failed Hardware 18
3  What to Do Next 19
Appendix A:  NOM Information (Mexico Only) 21
Glossary 23
iii

Dell EqualLogic FS7610 Hardware Owner's Manual

Preface

Dell™ EqualLogic® FS Series appliances, coupled with PS Series arrays, offer a high-performance, high-

availability, scalable NAS solution. This manual describes how to maintain and troubleshoot the customer-

replaceable components of the EqualLogic FS7610 appliance.

Audience

The information in this guide is intended for hardware administrators responsible for maintaining EqualLogic

FS7610 hardware.

Related Documentation

For detailed information about FS Series appliances, PS Series arrays, groups, volumes, array software, and host

software, log in to the Documentation page at the customer support site.

Dell Online Services

You can learn about Dell products and services with this procedure:

1. Visit dell.com or the URL specified in any Dell product information.

2. Use the locale menu or click on the link that specifies your country or region.

Dell EqualLogic Storage Solutions

To learn more about Dell EqualLogic products and new releases, visit the Dell EqualLogic Tech Center site:

delltechcenter.com/page/EqualLogic. Here you can also see articles, demos, online discussions, and more details

about the benefits of our product family.

Technical Support and Customer Service

Dell support service is available to answer your questions about PS Series SAN arrays and FS Series appliances.

Contacting Dell

If you are a customer in the United States or Canada in need of technical support, call 1-800-945-3355. If you

are outside of the United States or Canada, visit support.dell.com/support/topics/global.aspx.

If you have an Express Service Code, have it ready. The code helps the Dell automated support telephone

system direct your call more efficiently.

Warranty Information

The FS7610 appliance warranty is included in the shipping box. For information about registering a warranty,

visit eqlsupport.dell.com/utility/form.aspx?source=warranty.

Note, Caution, and Warning Symbols

A NOTE symbol indicates important information that helps you make better use of your hardware or

software.

A CAUTION symbol indicates potential damage to hardware or loss of data if instructions are not

followed.

A WARNING symbol indicates a potential for property damage, personal injury, or death.

Dell EqualLogic FS7610 Hardware Owner's Manual Preface

1 Basic Appliance Information

This chapter contains information about the location and basic operation of the components in a Dell™

EqualLogic® FS7610 NAS appliance. The chapter also includes general operating procedures such as power

ON and power OFF operations, and how to return failed components.

Appliance Components

The only customer-replaceable components in the appliance are the bezel and the fans, on the front of the

appliance, and the controllers and power supplies, on the back of the appliance.

Appliance Front-Panel Features

Figure 1 and Figure 2 show the front panel of the FS7610 NAS appliance. Table 1 lists the front-panel LED

descriptions.

Figure 1: FS7610 Front Panel (Bezel Off, Cover Closed)

Table 1: FS7610 Front-Panel Components

Number Component

1 System health indicator, power, and system identification LEDs (see Table 2 for details)

2Cooling fan access door

Encloses and protects the six hot-swappable cooling fans.

3Cooling fan access door release latch

Press the access door release latch to expose the hot-swappable cooling fans.

4Information tag

A slide-out label panel listing the system NIC and BMC MAC addresses for both controllers

Service tag

Displays the appliance service tag information (identical to the service tag information on the

back panel). You might be asked for this information when you call technical support.

Table 2: Front-Panel LED Descriptions

LED Indicator Icon State and Description

System Health

Indicator

The system status LED lights only when the system power is on:

Solid blue—Normal operation.

Blinking amber—One of the controllers is reporting hardware errors, battery

errors, or a controller is missing.

LED Indicator Icon State and Description

Power-On

Indicator

The power LED lights green when at least one power supply is connected to a

power source and is supplying power to the system.

System

Identification

Button

Identification buttons on the front and back panels locate a particular system

within a rack. Press the front identification button and the system status

indicator on the back flashes until either button is pressed again.

Blinking blue—Identification on.

Solid blue—Identification off.

Figure 2: FS7610 Front Panel (Cover Open)

The fans are numbered 1 through 6, from left to right.

Appliance Back-Panel Features

Figure 3 and Table 3 describe the back panel of the FS7610 NAS appliance. Table 4 describes the LEDs for

each controller.

Figure 3: FS7610 Back Panel

Dell EqualLogic FS7610 Hardware Owner's Manual 1 Basic Appliance Information

Table 3: FS7610 Back-Panel Components

Number Component

Service tag

Displays the appliance service tag information (identical to the service tag information on the front

panel).

2Power supply (one of two)

Left: PSU1 Right: PSU2

3 Controller release latch

4 Controller handle

5Controller (one of two); redundant NAS processing unit, each containing a backup power supply (BPS)

Left: Controller 1 Right: Controller 2

Serial COM port (mini USB connector).

Allows you to connect a serial device to the system.

This connector is for service only. Use this connector only if asked to do so by Dell support.

7 USB port

8 Video port

9From left to right: Service Action Button, Power-On Indicator/Power Button, Controller Health

Indicator, System Identification Button, and Cache Active/Off-Load LED (see Table 4).

10 Remote KVM

Table 4: Controller LED States and Descriptions

LED Indicator/

Button Icon State and Description

Service Action

Button

Used for troubleshooting certain errors; press using the end of a paper clip.

Press and hold the button for 10 seconds to generate an SCI (System Control

Interrupt).

Use this button only if directed by qualified support personnel or after

consulting the operating system's documentation.

Controller State

Indicator/Power-On

Button

Controls the power supply to the appliance and indicates its state:

• When the controller is ON, press and release to shut down.

• When the controller is OFF, press and release to power the controller on.

Solid amber—The controller is ON and about to enter system power-on self-

test (POST). If the controller is ON but is not responding, the controller might

have a hardware failure that is not allowing it to start the BIOS POST.

Slowly blinking (flashes once every two seconds) amber—The controller is

currently in BIOS POST or option ROM load stage. If the controller is not

responding, it might indicate that a failure has occurred in either POST or

option ROM load phase.

Slowly blinking green (flashes once every two seconds)—The controller is

attempting to start the operating system. If the controller is not responding, slow

blinking green might indicate that the operating system did not load correctly.

Fast blinking green (flashes five times per second)—The controller is in

standby state waiting to be clustered.

Dell EqualLogic FS7610 Hardware Owner's Manual 1 Basic Appliance Information

LED Indicator/

Button Icon State and Description

Solid green—The controller is clustered and fully functional.

Alternating blinking amber/green—The expected hardware configuration does

not match the actual hardware.

Unlit—Controller is in power OFF mode.

Controller Health

Indicator

Indicates health of the controller.

Solid blue—Normal operation.

Blinking amber—One of the controllers is reporting hardware errors, battery

errors, or one controller is missing.

System

Identification Button

Identification buttons on the front and back panels locate a particular system

within a rack. Press the front identification button and the system status

indicator on the back flashes until either button is pressed again.

Blinking blue—Identification on.

Solid blue—Identification off.

Cache Active/Off-

Load LED

Indicates when the storage controller contains cached write data and is

transferring the cache from memory to the hard drive.

Solid green—One controller can be removed without losing cached data. Do

not remove both controllers.

Blinking amber—Cached data is being transferred from the memory to the hard

drive (moving from mirroring mode to journaling mode).

Off—Indicates that no write data is in the cache; it is safe to remove the

controller.

Connecting an Appliance to Power

1. Remove the power cables from the shipping box.

2. Plug the power cables into the appliance power supplies. Wrap the hook-and-loop strain relief around the

power cable, as shown in Figure 4.

3. Connect the appliance to a power source.

Dell EqualLogic FS7610 Hardware Owner's Manual 1 Basic Appliance Information

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