Dell P2219HC User manual

Model: P2219HC/P2419HC/P2719HC

Regulatory model: P2219HCb/P2419HCb/P2719HCt

Dell USB-C Monitor

P2219HC/P2419HC/P2719HC

User’s Guide

NOTE: A NOTE indicates important information that helps you make

better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of

data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage,

personal injury, or death.

trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their

respective owners.

2019 – 05

Rev. A02

Contents

About Your Monitor ..................................... 5

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Monitor Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Plug-and-Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . . . . . . . . . . 26

Setting Up the Monitor.................................. 27

Attaching the stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . . . . . . . . . 28

Connecting Your Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Removing the Monitor Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Operating the Monitor .................................. 35

Turning on the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 35

Front-Panel Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . . . . 38

Contents | 3

4 | Contents

Troubleshooting ....................................... 53

Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Always On USB Type-C Charging . . . . . . . . . . . . . . . . . . . . . . . . 55

Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Universal Serial Bus (USB) Specific Problems . . . . . . . . . . . . . . . . . 60

Appendix .............................................. 61

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

FCC Notices (U.S. only) and Other Regulatory Information . . . . . . . . 61

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

About Your Monitor | 5

About Your Monitor

Package Contents

Your monitor ships with the components shown below. Make sure that you have received all

the components and contact Dell if something is missing.

NOTE: Some items may be optional and may not ship with your monitor.

Somefeatures or media may not be available in certain countries.

Monitor

Stand riser

Stand base

Power cable (varies by country)

6 | About Your Monitor

USB Type-C cable (C to C)

DP cable

Cable Tie

•Quick Setup Guide

•Safety,Environmental,and

Regulatory Information

Product Features

The Dell P2219HC/P2419HC/P2719HC monitor has an active matrix, thinfilm transistor

(TFT), liquid crystal display (LCD), and LED backlight. The monitor features include:

• P2219HC: 54.6cm (21.5-inch) viewable area display (measured diagonally).

1920x1080 resolution with full-screen support for lower resolutions.

• P2419HC: 60.5cm (23.8-inch) viewable area display (measured diagonally).

1920x1080 resolution with full-screen support for lower resolutions.

• P2719HC: 68.6cm (27.0-inch) viewable area display (measured diagonally).

1920x1080 resolution with full-screen support for lower resolutions.

• Color gamut of 72% NTSC.

• Tilt, swivel, height and rotate adjustment capabilities.

• Removable stand and Video Electronics Standards Association (VESA™) 100 mm

mounting holes for flexible mounting solutions.

• Digital connectivity with DisplayPort and HDMI.

• Equipped with 4 USB downstream ports.

• Single USB Type-C to supply power to compatible notebook while receiving video

signal.

• Plug and play capable if supported by your system.

• Minimize eye discomfort with a flicker-free screen.

• The possible long-term effects of blue light emission from the monitor may cause

damage to the eyes, including eye fatigue or digital eye strain. ComfortView feature is

designed to reduce the amount of blue light emitted from the monitor to optimize eye

comfort.

• On-screen display (OSD) adjustments for easy setup and screen optimization.

• Security lock slot.

About Your Monitor | 7

• Stand lock.

• Energy Gauge shows the energy level being consumed by the monitor in real time.

• Arsenic-free glass and Mercury-free for the panel only.

• 0.3 W standby power when in the sleep mode.

Identifying Parts and Controls

Front view

Label Description

1Function buttons (For more information, see Operating the Monitor)

2Power on/off button (with LED indicator)

8 | About Your Monitor

Back View

Label Description Use

1VESA mounting holes (100

mm x 100 mm - behind

attached VESA Cover)

Wall mount monitor using VESA-compatible wall

mount kit (100 mm x 100 mm).

2Regulatory label Lists the regulatory approvals.

3Stand release button Releases stand from the monitor.

4Security lock slot Secures monitor with security lock (sold separately).

5Barcode, serial number,

and Service Tag label

Refer to this label if you need to contact Dell for

technical support.

6Cable-management slot Use to organize cables by inserting them through the

slot.

About Your Monitor | 9

Side View

Label Description Use

1USB downstream ports (2) Connect your USB device.

NOTE: You can only use this connector after you

have connected the USB Type-C cable to the

computer and USB Type-C connector on the monitor.

10 | About Your Monitor

Bottom View

Label Description Use

1Power connector Connect the power cable.

2HDMI connector Connect your computer with HDMI cable (sold

separately).

3Stand lock feature To lock the stand to the monitor using a M3 x 6 mm

screw (screw not included).

4DP connector (in) Connect your computer with DisplayPort cable.

5DP connector (out) DP output for MST (multi-stream transport) capable

monitor. DP 1.1 monitor can only be connected as the

last monitor in the MST chain. To enable MST, refer

to instruction on section “Connecting the Monitor for

DP MST Function”.

NOTE: Remove the rubber plug when using DP out

connector.

6USB Type-C connector You can attach the monitor to a computer using a

USB Type-C cable to get the monitor experience as

below: support data transmission speed up to USB

3.1. Display resolution up to 1920x1080@60Hz on

DisplayPort™ 1.2 alternate mode. Power delivery of

20V/3.25A, 15V/3A, 9V/3A, 5V/3A.

NOTE: USB Type-C is not supported on versions of

Windows prior to Windows 10.

7USB downstream ports (2) Connect your USB device.

NOTE: You can only use this connector after you

have connected the USB Type-C cable to the

computer and USB Type-C connector on the monitor.

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