Dell Precision X001C User manual

www.dell.com | support.dell.com

Dell Precision™ M4400

Setup and Quick Reference Guide

This guide provides a features overview, specifications, and quick setup,

software, and troubleshooting information for your computer. For more

information about your operating system, devices, and technologies, see

the Dell Technology Guide at support.dell.com.

Model PP30L

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you

make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to

hardware or loss of data and tells you how to avoid the problem.

A CAUTION indicates a potential for property damage, personal

injury, or death.

If you purchased a Dell™ n Series computer, any references in

this document to Microsoft

Windows

operating systems are

not applicable.

Macrovision Product Notice

This product incorporates copyright protection technology

that is protected by method claims of certain U.S. patents and

other intellectual property rights owned by Macrovision

Corporation and other rights owners. Use of this copyright

protection technology must be authorized by Macrovision

Corporation, and is intended for home and other limited

viewing uses only unless otherwise authorized by Macrovision

Corporation. Reverse engineering or disassembly is prohibited.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell

Inc. is strictly forbidden.

Trademarksusedinthistext:Dell,theDELLlogo,DellPrecision,Wi-FiCatcher,

DellConnect, and Dell MediaDirect are trademarks of Dell Inc.; Bluetooth is a

registered trademark owned by Bluetooth SIG, Inc., and is used by Dell under

license; Intel is a registered trademark and Core is a trademark of Intel

CorporationintheU.S.andothercountries;Microsoft,Windows,WindowsVista,

and the Windows Vista start button logo are either trademarks or registered

trademarks of Microsoft Corporation in the United States and/or other countries.

Othertrademarksandtradenamesmaybeusedinthisdocumenttorefertoeither

the entities claiming the marks and names or their products. Dell Inc. disclaims

any proprietary interest in trademarks and trade names other than its own.

Model PP30L

April 2008 P/N X001C Rev. A00

Contents 3

Contents

1 About Your Computer. . . . . . . . . . . . . . . . . 7

Front View . . . . . . . . . . . . . . . . . . . . . . . . . 7

Back View . . . . . . . . . . . . . . . . . . . . . . . . . 9

Battery Removal . . . . . . . . . . . . . . . . . . . . . 10

Wireless Switch and Dell™ Wi-Fi Catcher™

Network Locator . . . . . . . . . . . . . . . . . . . . . 11

2 Setting Up Your Computer . . . . . . . . . . . . 13

Quick Setup . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting to the Internet . . . . . . . . . . . . . . . . 16

Setting Up Your Internet Connection . . . . . . . . 16

Transferring Information to a New Computer . . . . . . 17

Microsoft®Windows®XP Operating System . . . 17

Microsoft Windows Vista®. . . . . . . . . . . . . 21

3 Specifications . . . . . . . . . . . . . . . . . . . . . 23

4 Troubleshooting. . . . . . . . . . . . . . . . . . . . 33

Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Power Lights . . . . . . . . . . . . . . . . . . . . 33

Beep Codes . . . . . . . . . . . . . . . . . . . . . 34

4Contents

Error Messages . . . . . . . . . . . . . . . . . . . 35

System Messages. . . . . . . . . . . . . . . . . . 40

Troubleshooting Software and Hardware

Problems . . . . . . . . . . . . . . . . . . . . . . 42

Dell Diagnostics. . . . . . . . . . . . . . . . . . . 42

Troubleshooting Tips . . . . . . . . . . . . . . . . . . . 44

Power Problems . . . . . . . . . . . . . . . . . . 44

Memory Problems . . . . . . . . . . . . . . . . . 46

Lockups and Software Problems . . . . . . . . . . 46

Dell Technical Update Service . . . . . . . . . . . 48

Dell Support Utility . . . . . . . . . . . . . . . . . 49

5 Reinstalling Software . . . . . . . . . . . . . . 51

Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Identifying Drivers . . . . . . . . . . . . . . . . . 51

Reinstalling Drivers and Utilities . . . . . . . . . . 52

Restoring Your Operating System . . . . . . . . . . . . 54

Using Microsoft® Windows® System Restore . . . 54

Using Dell Factory Image Restore . . . . . . . . . 56

Using the Dell™ Operating System Media . . . . . 57

6 Getting Help . . . . . . . . . . . . . . . . . . . . . . 59

Obtaining Assistance . . . . . . . . . . . . . . . . . . 59

Technical Support and Customer Service . . . . . 60

DellConnect™. . . . . . . . . . . . . . . . . . . . 60

Online Services . . . . . . . . . . . . . . . . . . . 60

AutoTech Service . . . . . . . . . . . . . . . . . . 61

Automated Order-Status Service . . . . . . . . . . 61

Problems With Your Order . . . . . . . . . . . . . . . . 61

Contents 5

Product Information . . . . . . . . . . . . . . . . . . . 62

Returning Items for Warranty Repair or Credit . . . . . 62

Before You Call . . . . . . . . . . . . . . . . . . . . . 63

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 65

7 Finding Information . . . . . . . . . . . . . . . . . 67

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

6Contents

About Your Computer 7

About Your Computer

NOTE: For more information about the features of your computer, see the

Dell™ Technology Guide at support.dell.com.

Front View

1 camera and microphone

(optional)

2 display latch

3 display 4 keyboard status lights

14 13

8About Your Computer

5 keyboard 6 volume control buttons

7 Dell ControlPoint (DCP) button 8 power button

9 USB connectors (2) 10 audio (line-out) and

microphone (line-in) connectors

11 smart card slot 12 IEEE 1394a connector

13 wireless switch and

Dell™ Wi-Fi Catcher™ Network

Locator button

14 speaker

15 fingerprint reader (optional) 16 media bay

17 PC Card slot 18 contactless smart-card-reader

19 track stick 20 display latch release

21 track stick buttons/touch pad

buttons

22 touch pad

23 speaker 24 device status lights

25 ambient light sensor

About Your Computer 9

Back View

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air

vents. Do not store your Dell computer in a low-airflow environment, such as a

closed briefcase, while it is running. Restricting the airflow can damage the

1 SecureDigital (SD) card slot 2 ExpressCard slot

3 air vents 4 video connector

5 USB connector 6 eSATA/USB connector

7 security cable slot 8 AC adapter connector

9 DisplayPort 10 power light/battery light

11 docking alignment mark 12 battery

13 network connector (RJ-45) 14 modem connector (RJ-11)

14 10 6

1112 7

10 About Your Computer

computer or cause a fire. The computer turns on the fan when the computer gets

hot. Fan noise is normal and does not indicate a problem with the fan or the

computer.

Battery Removal

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions that shipped with your computer.

CAUTION: Using an incompatible battery may increase the risk of fire or

explosion. Replace the battery only with a compatible battery purchased from

Dell. The battery is designed to work with your Dell™ computer. Do not use a

battery from other computers with your computer.

CAUTION: Before removing or replacing the battery, turn off the computer,

disconnect the AC adapter from the electrical outlet and the computer, disconnect

the modem from the wall connector and computer, and remove any other external

cables from the computer.

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