Dell Latitude E6400 ATG User manual

FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\title.fm

DELL CONFIDENTIAL – PRELIMINARY 2/10/08 – FOR PROOF ONLY

www.dell.com | support.dell.com

Template Last Updated -3/20/2007

Dell™ Latitude™ ATG E6400

Setup and Quick Reference Guide

Model PP27L

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly

forbidden.

Trademarks used in this text: Dell, Latitude, Wi-Fi Catcher, and the DELL logo are trademarks of Dell

Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc., and is used by Dell under

license;IntelandPentiumareregisteredtrademarksofIntelCorporationintheU.S.andothercountries;

Blu-ray Disc is a trademark of the Blu-ray Disc Association; Microsoft, Windows,Windows Vista, and

Core are either trademarks or registered trademarks of Microsoft Corporation in the United States

and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Model PP27L

May 2008 P/N NU229 Rev. A00

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Contents 3

Contents

1 About Your Computer. . . . . . . . . . . . . . . . . 7

Front and Right Side View . . . . . . . . . . . . . . 7

Back and Left Side View . . . . . . . . . . . . . . . 9

Battery Removal . . . . . . . . . . . . . . . . . . . . . 10

Wireless Switch . . . . . . . . . . . . . . . . . . . . . 11

2 Setting Up Your Computer . . . . . . . . . . . . 13

Quick Setup . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting to the Internet . . . . . . . . . . . . . . . . 17

Setting Up Your Internet Connection . . . . . . . . 18

Transferring Information to a New Computer . . . . . . 20

Microsoft Windows XP . . . . . . . . . . . . . . . 20

Microsoft Windows Vista™ . . . . . . . . . . . . 23

3 Specifications . . . . . . . . . . . . . . . . . . . . . 25

4 Reinstalling Software . . . . . . . . . . . . . . . 35

Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 35

What Is a Driver? . . . . . . . . . . . . . . . . . . 35

Identifying Drivers . . . . . . . . . . . . . . . . . 35

Reinstalling Drivers and Utilities . . . . . . . . . . 36

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4Contents

Restoring the Windows Vista® Operating System . . . 39

Using Windows Vista System Restore . . . . . . . 40

Restoring the Windows Vista Computer to the Default Factory

Configuration . . . . . . . . . . . . . . . . . . . . 42

Using the Windows Vista Operating System Media 43

Restoring the Windows XP Operating System . . . . . 44

Using Microsoft Windows System Restore (Windows XP) 44

Using Dell™ PC Restore (Windows XP) . . . . . . 46

Using the Windows XP Operating System Media . 48

5 Troubleshooting . . . . . . . . . . . . . . . . . . . 51

Troubleshooting Software and Hardware Problems . . 51

Hardware Troubleshooter . . . . . . . . . . . . . 51

Dell Diagnostics. . . . . . . . . . . . . . . . . . . 52

Error Messages . . . . . . . . . . . . . . . . . . . 56

Solving Problems . . . . . . . . . . . . . . . . . . . . 62

Drive Problems . . . . . . . . . . . . . . . . . . . 62

Memory Problems . . . . . . . . . . . . . . . . . 64

Power Problems . . . . . . . . . . . . . . . . . . 64

Lockups and Software Problems . . . . . . . . . . 66

Video and Display Problems . . . . . . . . . . . . 69

Sound and Speaker Problems . . . . . . . . . . . 71

6 Finding Information . . . . . . . . . . . . . . . . 73

7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 75

Obtaining Assistance . . . . . . . . . . . . . . . . . . 75

Technical Support and Customer Service . . . . . 76

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Contents 5

DellConnect. . . . . . . . . . . . . . . . . . . . . 76

Online Services . . . . . . . . . . . . . . . . . . . 76

AutoTech Service. . . . . . . . . . . . . . . . . . 77

Automated Order-Status Service. . . . . . . . . . 77

Problems With Your Order. . . . . . . . . . . . . . . . 77

Product Information . . . . . . . . . . . . . . . . . . . 78

Returning Items for Warranty Repair or Credit . . . . . 78

Before You Call . . . . . . . . . . . . . . . . . . . . . 78

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 81

8 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . 83

FCC Notice (U.S. Only) . . . . . . . . . . . . . . . . . . 83

FCC Class B . . . . . . . . . . . . . . . . . . . . . 83

Macrovision Product Notice . . . . . . . . . . . . . . 84

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

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6Contents

Template Last Updated - 2/7/2007 About Your Computer 7

DELL CONFIDENTIAL – PRELIMINARY 2/10/08 - FOR PROOF ONLY

About Your Computer

Front and Right Side View

1925 24

8About Your Computer

FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\about.fm

DELL CONFIDENTIAL – PRELIMINARY 2/10/08 - FOR PROOF ONLY

1track stick 2left speaker

3keyboard 4device status lights

5ambient light sensor (ALS) 6keyboard status lights

7display 8microphone/camera

(optional)

9display latch 10 volume controls

11 Dell Control Point (DCP) 12 power button

13 USB ports (2) 14 WiFi Catcher™

15 wireless switch 16 audio connectors (2)

17 right speaker 18 optical drive

19 finger print swipe reader 20 ExpressCard/CardBus slot

21 firewire (IEEE 1394a) port 22 contactless SmartCard reader

23 touch pad 24 media card reader

25 latch button 26 touch pad buttons

About Your Computer 9

FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\about.fm

DELL CONFIDENTIAL – PRELIMINARY 2/10/08 - FOR PROOF ONLY

Back and Left Side View

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air

vents. Do not store your Dell computer in a low-airflow environment, such as a

closed briefcase, while it is running. Restricting the airflow can damage the

computer or cause a fire.The computer turns on the fan when the computer gets

hot. Fan noise is normal and does not indicate a problem with the fan or the

computer.

1RJ-11 port 2RJ-45 network port

3multimode DisplayPort 4AC adapter

5security cable slot 6VGA

7eSATA/PowerShare™ USB

port

8PowerShare™ USB port

9SmartCard Reader 10 network connector

3456

10 About Your Computer

FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\about.fm

DELL CONFIDENTIAL – PRELIMINARY 2/10/08 - FOR PROOF ONLY

Battery Removal

Remove the battery by sliding the battery tabs inward and move the battery

away from the notebook. Install the battery by pushing the battery inward

until it clicks into place.

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