Dell Alienware 14 User manual

Alienware 14

Owner’s Manual

Computer model: Alienware 14

Regulatory model: P39G

Regulatory type: P39G001

book.book Page 1 Monday, June 24, 2013 10:53 AM

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make

better use of your computer.

CAUTION: A CAUTION indicates potential damage to

hardware or loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage,

personal injury, or death.

____________________

Trademarksusedinthistext:Dell™ and the DELL logo are trademarks of DellInc.;Alienware™

and the AlienHead logo are trademarks or registered trademarks of Alienware Corporation;

Microsoft®, Windows®, and the Windows start button logo

are either trademarks or

registered trademarks of Microsoft corporation in the United States and/or other countries;

Bluetooth®is a registered trademark owned by Bluetooth SIG, Inc. and is used by

Dell under license.

2013 - 06 Rev. A00

book.book Page 2 Monday, June 24, 2013 10:53 AM

Contents | 3

Contents

1 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Turn Off Your Computer and Connected Devices. . . . 9

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . 9

Recommended Tools. . . . . . . . . . . . . . . . . . . . . 10

2 After Working Inside Your Computer. . . . . . . . . . . . . 11

3 Removing the Base Cover . . . . . . . . . . . . . . . . . . . 12

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

4ReplacingtheBaseCover. . . . . . . . . . . . . . . . . . . 13

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 13

5 Removing the Battery. . . . . . . . . . . . . . . . . . . . . . 14

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

6 Replacing the Battery. . . . . . . . . . . . . . . . . . . . . . 15

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 15

7 Removing the Memory Module(s). . . . . . . . . . . . . . 16

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

8 Replacing the Memory Module(s) . . . . . . . . . . . . . . 17

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 17

9 Removing the Secondary Hard-Drive (optional) . . . . 18

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

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4| Contents

10 Replacing the Secondary Hard-Drive (optional) . . . . 22

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 22

11 Removing the Primary Hard-Drive . . . . . . . . . . . . . 23

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

12 Replacing the Primary Hard-Drive . . . . . . . . . . . . . 26

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 26

13 Removing the Wireless Mini-Card. . . . . . . . . . . . . . 27

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

14 Replacing the Wireless Mini-Card . . . . . . . . . . . . . . 29

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 29

15 Removing the mSATA card . . . . . . . . . . . . . . . . . . 30

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

16 Replacing the mSATA card . . . . . . . . . . . . . . . . . . 31

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 31

17 Removing the Palm Rest . . . . . . . . . . . . . . . . . . . . 32

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 32

18 Replacing the Palm Rest . . . . . . . . . . . . . . . . . . . . 36

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 36

19 Removing the Power-Button Board. . . . . . . . . . . . . 37

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

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Contents | 5

20 Replacing the Power-Button Board. . . . . . . . . . . . . 39

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 39

21 Removing the Status-Light Board . . . . . . . . . . . . . 40

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

22 Replacing the Status-Light Board. . . . . . . . . . . . . . 42

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 42

23 Removing the Speakers . . . . . . . . . . . . . . . . . . . . 43

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

24 Replacing the Speakers . . . . . . . . . . . . . . . . . . . . 45

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 45

25 Removing the Keyboard . . . . . . . . . . . . . . . . . . . . 46

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

26 Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . 50

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 50

27 Removing the Coin-Cell Battery . . . . . . . . . . . . . . . 51

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

28 Replacing the Coin-Cell Battery . . . . . . . . . . . . . . . 53

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 53

29 Removing the Fan . . . . . . . . . . . . . . . . . . . . . . . . 54

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

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6| Contents

30 Replacing the Fan . . . . . . . . . . . . . . . . . . . . . . . . 56

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 56

31 Removing the Subwoofer . . . . . . . . . . . . . . . . . . . 57

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

32 Replacing the Subwoofer . . . . . . . . . . . . . . . . . . . 59

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 59

33 Removing the Tron Lights . . . . . . . . . . . . . . . . . . . 60

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

34 Replacing the Tron Lights . . . . . . . . . . . . . . . . . . . 62

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 62

35 Removing the Power-Adapter Port . . . . . . . . . . . . . 63

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

36 Replacing the Power-Adapter Port . . . . . . . . . . . . . 66

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 66

37 Removing the Display Assembly . . . . . . . . . . . . . . 67

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

38 Replacing the Display Assembly. . . . . . . . . . . . . . . 70

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 70

39 Removing the Display Bezel . . . . . . . . . . . . . . . . . 71

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

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Contents | 7

40 Replacing the Display Bezel. . . . . . . . . . . . . . . . . . 72

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 72

41 Removing the Display Hinges . . . . . . . . . . . . . . . . 73

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

42 Replacing the Display Hinges. . . . . . . . . . . . . . . . . 74

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 74

43 Removing the Display Panel . . . . . . . . . . . . . . . . . 75

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

44 Replacing the Display Panel . . . . . . . . . . . . . . . . . 78

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 78

45 Removing the Camera Module . . . . . . . . . . . . . . . . 79

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

46 Replacing the Camera Module . . . . . . . . . . . . . . . . 81

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 81

47 Removing the Logo Board . . . . . . . . . . . . . . . . . . . 82

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

48 Replacing the Logo Board . . . . . . . . . . . . . . . . . . . 84

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 84

49 Removing the Display Light Boards . . . . . . . . . . . . 85

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

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8| Contents

50 Replacing the Display Light Boards. . . . . . . . . . . . . 87

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 87

51 Removing the System Board . . . . . . . . . . . . . . . . . 88

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

52 Replacing the System Board . . . . . . . . . . . . . . . . . 91

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 91

Entering the Service Tag in the BIOS . . . . . . . . . . 91

53 Removing the Processor Heat-Sink. . . . . . . . . . . . . 92

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

54 Replacing the Processor Heat-Sink. . . . . . . . . . . . . 94

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 94

55 Removing the Processor Module . . . . . . . . . . . . . . 95

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

56 Replacing the Processor Module . . . . . . . . . . . . . . 97

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 98

57 System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Entering System Setup . . . . . . . . . . . . . . . . . . . 99

Boot Sequence. . . . . . . . . . . . . . . . . . . . . . . . . 107

58 Flashing the BIOS. . . . . . . . . . . . . . . . . . . . . . . . 109

book.book Page 8 Monday, June 24, 2013 10:53 AM

Before You Begin | 9

Before You Begin

Turn Off Your Computer and Connected

Devices

CAUTION: To avoid losing data, save and close all open files and exit

all open programs before you turn off your computer.

1Save and close all open files and exit all open programs.

2Follow the instructions to shut down your computer based on the operating system

installed on your computer.

•Windows 8:

Move your mouse pointer to the upper-right or lower-right corner of the screen

to open the Charms sidebar, and then click Settings→Power→

Shutdown.

•Windows 7:

Click Start and click Shut down.

Microsoft Windows shuts down and then the computer turns off.

NOTE: If you are using a different operating system, see the

documentation of your operating system for shut-down instructions.

3Disconnect your computer and all attached devices from their electrical outlets.

4Disconnect all telephone cables, network cables, and attached devices from

your computer.

Safety Instructions

Use the following safety guidelines to protect your computer from potential damage and

ensure your personal safety.

WARNING: Before working inside your computer, read the safety

information that shipped with your computer. For additional safety

best practices information, see the Regulatory Compliance

Homepage at dell.com/regulatory_compliance.

WARNING: Disconnect all power sources before opening the

computer cover or panels. After you finish working inside the

computer, replace all covers, panels, and screws before connecting to

the power source.

CAUTION: To avoid damaging the computer, ensure that the work

surface is flat and clean.

CAUTION: To avoid damaging the components and cards, handle

them by their edges and avoid touching pins and contacts.

book.book Page 9 Monday, June 24, 2013 10:53 AM

10 | Before You Begin

CAUTION: Only a certified service technician is authorized to remove

the computer cover and access any of the components inside the

computer. See the safety instructions for complete information

about safety precautions, working inside your computer, and

protecting against electrostatic discharge.

CAUTION: Before touching anything inside your computer, ground

yourself by touching an unpainted metal surface, such as the metal

at the back of the computer. While you work, periodically touch an

unpainted metal surface to dissipate static electricity, which could

harm internal components.

CAUTION: When you disconnect a cable, pull on its connector or on

its pull-tab, not on the cable itself. Some cables have connectors with

locking tabs or thumb-screws that you must disengage before

disconnecting the cable. When disconnecting cables, keep them

evenly aligned to avoid bending any connector pins. When

connecting cables, ensure that the connectors and ports are

correctly oriented and aligned.

CAUTION: To disconnect a network cable, first unplug the cable from

your computer and then unplug the cable from the network device.

CAUTION: Press and eject any installed card from the media-card

reader.

Recommended Tools

The procedures in this document may require the following tools:

•Phillips screwdriver

•Torx T8 screwdriver

•Plastic scribe

book.book Page 10 Monday, June 24, 2013 10:53 AM

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