DCS RF24RE4 Troubleshooting guide

2
NOTE
!CAUTION
CONTENTS
Contents:
Safety information ...............................................................2
Unpacking your appliance ..................................................3
Warranty registration.......................................................3
Installing your appliance ......................................................4
Cabinet clearances .........................................................4
Leveling the appliance ....................................................4
Electrical connection ......................................................5
Installing the anti-tip device .................................................6
Product Dimensions ...........................................................8
Using your Electronic control ............................................10
Starting your appliance ..................................................10
Turning your appliance "ON" or "OFF" ..........................10
Adjusting the temperature .............................................10
Refrigerator operation ...................................................10
Alarms............................................................................10
Door ajar.........................................................................10
Temperature sensor fault................................................10
Shelving congurations .....................................................11
Care and cleaning .............................................................12
Long term storage / winterization ................................ 13
Stainless steel maintenance ............................................14
Energy saving tips ............................................................14
Obtaining service .............................................................15
Troubleshooting ................................................................16
Warranty ...........................................................................17
Important Safety Instructions
Warnings and safety instructions appearing in this guide
are not meant to cover all possible conditions and situa-
tions that may occur. Common sense, caution, and care
must be exercised when installing, maintaining, or operat-
ing this appliance.
Recognize Safety Symbols,
Words, and Labels.
!WARNING
WARNING-You can be killed or seriously injured if
you do not follow these instructions.
CAUTION-Hazards or unsafe practices which could re-
sult in personal injury or property / product damage.
NOTE-Important information to help assure a problem
free installation and operation.
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals
known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals
known to the State of California to cause birth defects or
other reproductive harm..

3
NOTE
!CAUTION
!CAUTION
!CAUTION
UNPACKING YOUR APPLIANCE
A Message To Our Customers
Thank you for selecting this DCS Outdoor Refrigerator.
Because of this appliances’ unique features we have devel-
oped this Use and Care and Installation Guide. It contains
valuable information on how to properly install, operate and
maintain your new appliance for years of safe and enjoy-
able operation.
For your convenience, product questions can be answered
by a DCS Customer Care Representative at
1-888-936-7872, or email: customer.care@sherpaykel.com
NOTE: Please write the Model, Code, and Serial Number
on this page for references (the serial plate is located on
the upper left side, inner wall).
MODEL NUMBER:
CODE:
SERIAL NUMBER:
NOTE: Inspect the product to verify that there is no ship-
ping damage. If any damage is detected, call the shipper
and initiate a damage claim. DCS by Fisher & Paykel is not
responsible for shipping damage.
DO NOT discard any packing material (box, pallet, straps)
until the unit has been inspected.
Help Prevent Tragedies
Child entrapment and suffocation are not problems of the
past. Junked or abandoned refrigerators are still dangerous
- even if they sit out for "just a few hours".
If you are getting rid of your old refrigerator, please follow
the instructions below to help prevent accidents.
Before you throw away your old refrigerator or freezer:
• Take off the doors or remove the drawers.
• Leave the shelves in place so children may not easily
climb inside.
!WARNING
EXCESSIVE WEIGHT HAZARD
Use two or more people to move product.
Failure to do so can result in personal injury.
Remove Interior Packaging
Your appliance has been packed for shipment with all parts
that could be damaged by movement securely fastened.
Remove internal packing materials and any tape holding in-
ternal components in place. The owners manual is shipped
inside the product in a plastic bag along with the warranty
registration card, and other accessory items.
Important
Keep your carton and packaging until your appliance has
been thoroughly inspected and found to be in good condi-
tion. If there is damage, the packaging will be needed as
proof of damage in transit. Afterwards please dispose of all
items responsibly.
Dispose of the plastic bags which can be a suffocation
hazard.
Note to Customer
This merchandise was carefully packed and thoroughly
inspected before leaving our plant. Responsibility for its
safe delivery was assumed by the retailer upon acceptance
of the shipment. Claims for loss or damage sustained in
transit must be made to the retailer.
DO NOT RETURN DAMAGED MERCHANDISE TO THE
MANUFACTURER - FILE THE CLAIM WITH THE
RETAILER.
If the appliance was shipped, handled, or stored in other
than an upright position for any period of time, allow the ap-
pliance to sit upright for a period of at least 24 hours before
plugging in. This will assure oil returns to the compressor.
Plugging the appliance in immediately may cause damage
to internal parts.

4
!CAUTION
Select Location
The proper location will ensure peak performance of your
appliance. We recommend a location where the unit will
be out of direct sunlight and away from heat sources. To
ensure your product performs to specifications, the recom-
mended installation location temperature range is from 50
to 100°F (10to 38°C).
Cabinet Clearance
Ventilation is required from the bottom front of the appli-
ance. Keep this area open and clear of any obstructions.
Adjacent cabinets and counter top can be installed around
the appliance as long as the front grille remains unobstructed.
Front Grille
Do not obstruct the front grille. The openings within the
front grille allow air to ow through the condenser heat ex-
changer. Restrictions to this air ow will result in increased
energy usage and loss of cooling capacity. For this reason
it is important this area not be obstructed and the grille
openings kept clean (See Figure 1). The use of a custom
made grille is not recommended as it may restrict air ow.
Front grille screw
Front grille
Figure 2
Front Leveling
Legs
Figure 1
Rear
Leveling
Legs
Front Grille,
keep this area
open.
INSTALLING YOUR APPLIANCE
Leveling Legs
Adjustable legs at the front and rear corners of the appli-
ance should be set so the unit is rmly positioned on the
oor and level from side to side and front to back. The
overall height of your appliance may be adjusted between
the minimum, 333⁄4" (85.7 cm), by turning the leveling leg in
(CW ↷) and the maximum, 343⁄4" (88.3 cm) by turning the
leveling leg out (CCW ↶).
To adjust the leveling legs, place the appliance on a solid
surface and protect the oor beneath the legs to avoid
scratching the oor. With the assistance of another person,
lean the appliance back to access the front leveling legs.
Raise or lower the legs to the required dimension by turning
the legs. Repeat this process for the rear by tilting the appli-
ance forward using caution. On a level surface check the
appliance for levelness and adjust accordingly.
The front grille screws may be loosened and the grille ad-
justed to the desired height. When adjustment is complete
tighten the two front grille screws. (See Figure 2).

5
NOTE
Figure 5
Electrical Shock Hazard
• Do not use an extension cord with this appliance.
They can be hazardous and can degrade product
performance.
• This appliance should not, under any circumstanc-
es, be installed to an un-grounded electrical supply.
• Do not remove the grounding prong from the power
cord. (See Figure 3).
• Do not use an adapter. (See Figure 4).
• Do not splash or spray water from a hose on the
appliance. Doing so may cause an electrical shock,
which may result in severe injury or death.
!WARNING
Electrical Connection
A grounded 115 volt, 15 amp dedicated circuit is required.
This product is factory equipped with a power supply
cord that has a three-pronged, grounded plug. It must be
plugged into a mating grounding type receptacle in accor-
dance with the National Electrical Code and applicable lo-
cal codes and ordinances (see Figure 5). If the circuit does
not have a grounding type receptacle, it is the responsibility
and obligation of the customer to provide the proper power
supply. The third ground prong should not, under any cir-
cumstances, be cut or removed.
Ground Fault Circuit Interrupters (GFCI) are prone to nui-
sance tripping which will cause the appliance to shut down.
GFCI’s are generally not used on circuits with power equip-
ment that must run unattended for long periods of time, un-
less required to meet local building codes and ordinances.
INSTALLING YOUR APPLIANCE
Figure 3
Figure 4
Do not remove
ground prong

6
INSTALLING THE ANTI TIP DEVICE
FOR FREESTANDING INSTALLATIONS
!CAUTION
NOTE
Bottom View of
Refrigerator
Anti-Tip
Bracket Leveling Leg
Front of cabinet
211⁄2"
(54.6 cm)
Figure 6
Floor Mount Installation
The anti-tip bracket is to be located on the oor in the left or
right rear corner of the refrigerator as shown in Figure 6.
Step by step instructions for locating the
position of the bracket:
1) Decide where you want to place the refrigerator. Slide it
into place, being careful not to damage the oor, leaving 1"
(2.5 cm) of clearance from the rear wall to allow room for
the anti-tip bracket.
2) Raise the rear leveling legs approximately 1⁄4" (6 mm) to
allow engagement with the anti-tip bracket. Level the unit
by adjusting all the leveling legs as required. Turning the
leveling leg counterclockwise will raise the unit and clock-
wise will lower the unit.
3) Make sure the refrigerator is in the desired location, then
mark on the oor the rear and side corner of the cabinet
where the anti-tip bracket will be installed. If the installation
does not allow marking the rear corner of the cabinet, then
make temporary lines on the oor marking the front corner
of the cabinet, excluding the door. Slide the refrigerator out
of the way. From the temporary line extend the sidewall line
back 211⁄2" (54.6 cm) as shown in Figure 7.
4) Align the anti-tip bracket to the marks on the oor so
the side of the bracket lines up with the side of the cabinet
mark, and the "V" notches on the anti-tip bracket line up
with the end of the 211⁄2" (54.6 cm) line (Rear of cabinet line).
5) Fasten the anti-tip bracket to the oor using the supplied
screw. (See Figure 7).
6) Slide the cabinet back into position, making sure the rear
cabinet leveling leg slides under the anti-tip bracket engag-
ing the slot.
!WARNING
•ALL APPLIANCES CAN TIP
RESULTING IN INJURY.
• INSTALL THE ANTI-TIP
BRACKET PACKED WITH
THE APPLIANCE.
•FOLLOW THE INSTRUC-
TIONS BELOW
Any nished ooring should be protected with appropriate
material to avoid damage when moving the unit.
If installing on a concrete oor, concrete fasteners are
required, (not included with the anti-tip kit).
Anti-Tip Device
!WARNING
If your refrigerator is not located under a counter
top (free standing), you must use an anti-tip device
installed as per these instructions. If the refrigerator is
removed from its location for any reason, make sure
that the device is properly engaged with the anti-tip
bracket when you push the refrigerator back into the
original location. If the device is not properly engaged,
there is a risk of the refrigerator tipping over, with the
potential for property damage or personal injury.

7
INSTALLING THE ANTI TIP DEVICE
FOR FREESTANDING INSTALLATIONS
211⁄2"
(54.6 cm)
"V" notches
in bracket
"V" notches
in bracket
Side of cabinet line
Figure 7
Front of cabinet line
Rear of cabinet line
Rear Leveling leg
Screw
Figure 7a
NOTE
When the oor mounted anti-tip bracket is used the mini-
mum adjusted height of the cabinet is increased by
3⁄8" (9 mm).

8
ROUGH-IN OPENING DIMENSIONS CABINET DIMENSIONS
MODEL "A" "B" "C" "D" "E" "F" "G" "H" "J"
RF24RE
RF24LE
24" (61 cm)
24 ½" (62 cm)
(with optional
DCS side trim kit)
**34" to 35"
(86.4 to 88.9 cm) *237⁄8"
(60.7 cm)
333⁄4" to 343⁄4"
(85.7 to 88.3 cm)
2323⁄32"
(60.2 cm)
267⁄32"
(66.6 cm)
4613⁄32"
(117.9 cm)
261⁄4"
(66.7 cm)
"A"
"B"
"C"
"D"
"E"
If necessary to gain clearance inside the rough-in open-
ing a hole can be cut through the adjacent cabinet and
the power cord routed through this hole to a power outlet.
Another way to increase the available opening depth is to
recess the power outlet into the rear wall to gain the thick-
ness of the power cord plug.
* Depth dimension of rough-in opening may vary depend-
ing on each individual installation. To recess entire door "F"
dimension plus 1" (2.5 cm) for thickness of power cord plug
is required.
** Minimum rough-in opening required is to be larger than
the adjusted height of the cabinet.
*** A grounded 15 amp dedicated circuit is required. Follow
all local building codes when installing electrical and appli-
ance.
PRODUCT DIMENSIONS
Figure 8
Figure 8a

9
PRODUCT DATA
MODEL
ELECTRICAL
REQUIREMENTS ***
PRODUCT
WEIGHT
RF24RE
RF24LE 115V/60Hz/15A 140 lbs
(63.6 kg)
PRODUCT DIMENSIONS
!WARNING Floor mount Anti-tip Bracket must be installed for freestand-
ing applications. Not required for built in applications.
"F"
211⁄2"
(54.6 cm)
"D"
"E"
"H"
"J"
"G"
Figure 9

10
USING YOUR ELECTRONIC CONTROL
Figure 10
Electronic control
Control Function Guide
Function Command Notes
ON/OFF Press and hold for 5 seconds. Unit will immediately turn ON or OFF.
Leave Interior Light On Press and release to leave interior light on for
3 hours; press again to deactivate.
After 12 hours, factory default is restored; light will turn on when
door is open.
Adjust Temperature Press or and release.
When the display is ashing, press or to adjust the set
point temperature. Note: temperature displayed is the actual
temperature inside unit.
Toggle Between oF / oC Hold and for 5 seconds. The display will change units.
Enable Sabbath Mode Press and hold for 5 seconds and release.
The oF / oC symbol will ash briey after 5 seconds. Interior
light and display will go dark and remain so until user resets
mode - unit continues to operate.
Disable Sabbath Mode Press , hold for 5 seconds and release. Display and interior light return to normal operation.
Showroom Mode Hold and for 5 seconds.
Display will show for 2 seconds. Interior light and display
will function normally, but the compressor and fans will not be
energized. Repeat command to return to normal operation.
Display will show for 2 seconds.
NOTE
Temperature displayed reects actual temperature inside unit. If the
temperature displayed is dierent than selected, the unit is progressing
towards the selected temperature. Time to reach set point varies based
upon ambient temperature, temperature of product loaded, door openings,
etc. Northland recommends allowing the unit to reach set points before
loading.
This manual suits for next models
1
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