D-Link DSL-3900 User manual
Step 1
Connect your nbn™ equipment and modem using the setup guide provided for
your technology type. If you have not completed this, please refer back to the
nbn™set up guides.
Step 2
Ensure the modem is powered on. Using a pin, reset the modem by pressing
and holding the reset button on the modem until all the lights go off.
Step 3
Using your own device (computer, laptop, tablet or smartphone), connect to the
modem using one of the two options shown below: Ethernet cable directly to the
Ethernet port or WiFi.
Ethernet
Connect the Ethernet cable (this is usually yellow, blue, grey or white) as shown
below from the Ethernet port (LAN port) on the modem to the Ethernet port on
your computer or laptop.
DLINK DSL 3900 - VDSL
WiFi
Using the wireless security card from your modem, connect to the
wireless (WiFi) network using the security code shown.
Example of wireless security
card
Step 4
Open a web browser - E.g. Google Chrome, Firefox, Internet Explorer. Enter the
following into the URL address bar: 192.168.1.1
You may see a login page and if the details are not already prefilled, use the
below default settings:
Default username: admin
Default password: Enter your D-link password (by default the password should
be left blank). Otherwise, log in with the password you have set for the modem.
Step 5
Once logged in, a setup wizard should automatically appear. Click Next to
continue.
Step 6
Replicate the below settings:
1. WAN Access Type – VDSL
2. Country – Australia
3. ISP - Other
Step 7
If your modem does not detect the correct settings, a field showing connection types will
be listed on your screen.
Step 8
Select Username/Password connection (PPPoE) and put in Flip Username and
password sent to you in the Welcome Email. Click next once entered.
Welcome email example
Step 9
You can adjust the Wi-Fi settings as you wish on this page. Once
personalised, click Next and you have successfully completed the set up
wizard.
Step 10
←User ID
←
If you have a VoIP service, please contact us (contact details are below).
Step 11
We recommend changing your default password to avoid any potential security
breaches.
Click Management(at the top of the page) →System →Admin. Under admin,
input details and click Save.
Step 12
Congratulations- Your BYO modem set up should now be complete!
Please note you may need to wait a few minutes for the settings to apply and/or
may also need to reboot/powercycle your modem (turn offand on again) if it does
not occur automatically.
You can test the connection by visiting a website on your connected device. If
it works, your Flip nbn™ internet is up and running! If you have issues
connecting, please contact our support team for further troubleshooting.
How to Contact Our Support Team:
1. Give us a call on 1300 354 788 during our business hours:
Monday-
Friday: 9am-
7pm
Saturdays:
9am-4pm
2. Email: enquiries@flipconnect.com.au
Please include in your email your:
Account Number
Step number and description of issue/fault
Any relevant pictures etc. which may assist our team in resolving this for you
Preferred contact method and/or contact time (we’ll do our best to
reach you at the requested time).
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