Cypress Communications 2004 User manual
IP Phone 2004 with KEM
User Guide
Document Release: C4 2007_052007
Copyright 2007 Cypress Communications. All rights reserved.
Contents
Overview 5
Functional components 5
Hardware features 6
IP Phone display 8
Connecting the IP Phone 2004 components 9
Before you begin 9
Logging on 11
Displaying the menu 13
Logging off 12
Changing your audio profile 14
Adjusting the display contrast 15
Using the Feature menu 16
Using the Assign menu 16
Defining the key type 16
Assigning a directory entry to a feature key 17
Enabling or disabling autoscroll 18
Enabling or disabling the Inbox 18
Labeling a feature key 19
Using the Options menu 20
Enabling or disabling auto hide 20
Selecting the default line key 20
Enabling the Outbox feature 21
Resetting the feature key to the default settings 22
Selecting a language 22
Using the Time menu 23
Setting the time zone 23
Enabling Daylight Saving Time 23
Disabling Daylight Saving Time 24
4Contents
Setting the time format 24
Setting the date format 25
Resetting the default time 26
Using the User menu 27
Viewing your user name 27
Viewing your login type 27
Viewing, disabling, or enabling the auto login feature 28
Changing your password 29
Testing the local mode 29
Making a call 30
Use off-hook dialing 30
Using handsfree dialing 30
Using Predial 31
Answering and terminating calls 32
Answering a call 32
Terminating a call 32
While on an active call 33
Placing a call on hold 33
Using the mute feature 33
Transferring a call 34
Busy Lamp Field 34
Multiple Appearance Directory Number 34
Using the call park feature 34
While away from your desk 35
Forwarding calls 35
Conference calls 36
Setting up a conference call 36
Using the call join feature 37
Using the Inbox 38
Accessing the Inbox 39
Viewing Inbox call information 39
Storing a number from the Inbox 39
Using the Inbox to make a call 40
Resetting the Inbox 41
Using the Outbox 42
Accessing the Outbo3 42
Viewing Outbox call information 43
Storing a number from the Outbox 43
Using the Outbox to make a call 44
Resetting the Outbox 44
Contents 5
Additional features and controls 45
Using the dialpad to enter text 45
Use the Symbol key to enter special characters 45
Procedure job aid 46
Using the directory 46
Adding or editing a directory entry 46
Deleting an entry from the directory 47
Making a call using the directory 48
Volume Control Bar 48
Selecting a ring tone 48
LCD Indicator 48
Message Waiting Lamp 48
IP Phone Key Expansion Module 49
IP Phone Key Expansion Module 49
Overview 49
Key Expansion Module features 50
Key Expansion Module configuration 51
Setup and assembly 52
Key Expansion Module initialization 52
Controls and settings 54
Overview
Functional components
The IP Phone 2004 supports the following functional components:
•a handset
•a speaker and headset connector for handsfree operation
•a standard telephone keypad
•call service keys: Release, Hold, volume control, and Mute
•a liquid crystal display (LCD) area
•navigation keys for scrolling through menu items, the Inbox, the Outbox,
and directory lists
To use the IP Phone 2004, log on by entering a user name and password.
After login, the handset and keypad of the IP Phone operate in the same way
as a standard PBX telephone. Additional services and features can be
accessed using the softkeys of the function display area. Each of the softkeys
corresponds toamenu option ,and the navigation keys can be used to select
aparticular menu option. "IPPhone 2004" (page 6)shows the functional
components ofthe IPPhone.
5
Overview
IP Phone 2004
Hardware features
The IP Phone 2004 with KEM supports the following features:
•supports the use of two Key Expansion Modules (KEMs) for maximum of
44 programmable keys (plus any additional lines available on the 2004).
— six physical user-defined feature keys and six lines/features
accessed using the up and down navigation keys to scroll through
pages of features
— the primary directory number (DN) key (green) always has the PDN
displayed against this key
•four soft keys for navigation and selection of items in the menu system
•multifield liquid crystal display (LCD) display screen; four-line display
area
•speaker for on-hook dialing or on-hook listening
•volume control bar for adjusting ringer, speaker, handset and headset
volume
•six specialized fixed keys:
— Quit
—Copy
6
IP Phone display
— Directory
— Message (Inbox)
— Outbox
— Services
•four call-processing fixed keys:
— Hold
— Goodbye
— Handsfree
— Mute
•shared LAN access with a PC through the use of the Internet Switch
Module; splits the LAN drop into separate feeds for the phone and a PC
•adjustable angle stand
•headset jack with On/Off key
•handsfree microphone
•automatic network configuration
7
Overview
•Six user-defined feature keys provide additional call features for the IP
Phone.
•One soft key allows you toselect menu items, and to interact with the
menu system.
•To select a numerically-indexed menu item, select the item on the
screen and then press OK, or you can press the shortcut key (press the
dialpad key that corresponds to the number of the item). Shortcut keys
let you jump directly to the screen without scrolling.
•Press the Menu soft key or the Services key on the IP Phone to access
the menu system. See "IP Phone 2004" (page 6)for the location
of this key.
IP Phone display
The IP Phone 2004 display is organized into 4 areas. "IP Phone Display"
describes each area.
IP Phone 2004 display
8
Connecting the IP Phone 2004
components
Before you begin
CAUTION
Damage to Equipment
Do not plug the IP Phone into a regular telephone jack. This
results in severe damage to the IP Phone 2004. Consult your
system administrator to ensure that you plug your telephone into
a 10/100BaseT Ethernet jack.
See "IP Phone 2004" (page 6)for the location of the connectors.
Step Action
1Connect one end of the handset cord to the handset jack (identified
with a handset icon) on the back of the telephone. Connect the other
end to the jack on the handset.
2Choose one of the following connections:
•For an IP Phone not sharing LAN access with a PC, connect one
end of the CAT5 line cable to the LAN Ethernet port (identified
by a LAN icon) located on the back of the phone. Plug the other
end of the CAT5 line cable into the IP network.
•For an IP Phone sharing LAN access with a PC, connect one
end of the CAT5 line cable to the LAN Ethernet port (identified by
a LAN icon) located on the back of the phone, and the other end
to the IP network. Insert a second CAT5 line cable into the PC
Ethernet port located on the back of the phone (identified by a
PC icon) and the other end into the computer Ethernet port.
9
14 Connecting the IP Phone 2004 components
3For a secure power connection, thread the excess cord around the
strain relief retaining hook and channel provided.
4Secure the IPPhone footstand tothe base. Use the angle grip on
the top back of the phone to adjust the angle of the phone.
—End—
IP Phone connectors
10
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