CyberPower RMCARD400 User manual

QUICK START GUIDE

Remote Management CardRemote Management Card

RMCARD400

RMCARD401

SAVE THESE INSTRUCTIONS

Please read this guide and follow the instructions for installation and use.

K01-0000975-00

Tx/Rx

Link

Universal

RMCARD400

CyberPower

Tx/Rx

Link

Universal

RMCARD401

CyberPower

USB

Table of Contents

INTRODUCTION.......................................................... 1

Overview ............................................................................. 1

System Requirements.................................................... 1

Unpacking........................................................................... 1

Front Panel ......................................................................... 2

LED Status Indicator.......................................................2

INSTALLATION ...........................................................3

Step 1. Hardware Installation ....................................3

Step 2. Conﬁgure the IP Address .............................4

WEB INTERFACE ........................................................6

FIRMWARE UPGRADE................................................6

RESET TO FACTORY DEFAULT SETTING/

RECOVER FROM A LOST PASSWORD ...................9

SOFTWARE SUPPORT..............................................10

TROUBLESHOOTING ...............................................1 1

CONFORMANCE APPROVALS ...............................12

INTRODUCTION

Overview

The CyberPower Remote Management Card allows a UPS system

and environmental sensor to be managed, monitored, and

conﬁgured. After installing the hardware and conﬁguring an IP

address, the user can access, monitor, and control the UPS from

anywhere in the world! Simply use a web browser or SSH client to

access your UPS. Servers and workstations can be protected by

the UPS utilizing PowerPanel® Business Remote to gracefully

shutdown when signaled by the Remote Management Card.

System Requirements

● A 10/100/1000Mbps Ethernet connection to an existing network

● Web Browser or SSH client

● (Optional) NMS (Network Management System) compliant with

SNMP

● RMCARD400 supports the CyberPower's UPS models which

have smart slot.

(RMCARD401 supports the new speciﬁc UPS models)

Unpacking

Inspect the Remote Management Card upon receipt. The package

should contain the following:

● CyberPower Remote Management Card

● RJ45/DB9 Serial Port Connection Cable

● Quick Start Guide

● Spare Jumper

LED Status Indicators

1. Universal Port

2. Ethernet Port

3. Tx/Rx Indicator

4. Link Indicator

5. USB Port

RMCARD400

RMCARD401

Universal Link Tx/Rx

Universal Link Tx/Rx USB

RMCARD400

RMCARD401

Front Panel

1 2

Link LED

O

On (Yellow)

On (Green)

Tx/Rx LED

O

On (Green)

Flashing (Green)

Condition

The Remote Management Card is not

connected to the Network / or the Remote

Management Card power is o

The Remote Management Card is connected

to the Network (10/100Mbps Speed)

The Remote Management Card is connected

to the Network (Up to 1000Mbps Speed)

The Remote Management Card power is o

The Remote Management Card power is on

- Receiving/transmitting data packet

- Reset ﬁnished

INSTALLATION

5. (Optional) To connect an

environmental sensor, use a

RJ45 Ethernet cable. Connect

one end to the Universal port

on the RMCARD and the other

end into the sensor. For more

information, please see the

ENVIROSENOR user’s manual.

NOTE: The CyberPower Remote Management Card is hot-swappable, so you

do not need to turn o the device to install it.

NOTE: Please do not remove or modify SDCARD on the back. CyberPower is

not responsible for any unauthorized modiﬁcation to RMCARD400/401.

4. Connect an Ethernet cable to

the Ethernet port of the

CyberPower Remote

Management Card.

3. Insert and tighten the

retaining screws.

2. Install the CyberPower

Remote Management Card

into the expansion slot.

1. Remove the two retaining

screws of the expansion

slot, and then remove the

cover.

Step 1. Hardware Installation

RMCARD400/401

CyberPower

Universal

Tx/Rx

RMCARD400

sal Tx/Rx

CyberPower

CARD400

Tx/Rx

Link

Universal

RMCARD400

CyberPower

4. Select the Remote Management Card you are setting up. Click

on the Tools menu and select the Remote Management Card

you want to conﬁgure. Then, click the "Connection" button on

the top tools list to set up.

5. You will need to enter a User

Name and Password for the

Remote Management Card in

the authentication window, as

shown in Figure 2.

- Default user name: cyber

- Default password: cyber

Step 2. Conﬁgure the IP Address for the CyberPower

Remote Management Card

Method 1: Using the Power Device Network Utility 2

1. Install the Power Device Network Utility 2 available for

download at www.CyberPower.com.

2. After installation completes, run the “Power Device Network

Utility 2”.

3. The main window of the Power Device Network Utility 2

program is shown in Figure 1. The conﬁguration tool will

display all CyberPower Remote Management devices present

on the local network subnet. The "Refresh" button is used to

search the local network subnet again.

Figure 2. Authentication window

Figure 1. The main window of the “Power Device Network Utility 2” program

7. Modify the IP, subnet mask or gateway address. Enter the new

addresses into the corresponding ﬁelds and then click “Save”.

6. You can modify the IP Address,

Subnet Mask, and Gateway

address for the Device MAC

Address listed in the Device

Network Settings window, as

shown in Figure 3.

The factory default IP Address

is 192.168.20.177 and the

default Subnet Mask is

255.255.255.0.

Figure 3. The Device Network setting window

WEB INTERFACE

You will need to enter a User Name and Password to login to the

interface, and can select a preferred language after login. There are

two user account types.

1. Administrator

- Default username: cyber

- Default password: cyber

2. View only

- Default username: device

- Default password: cyber

You will be asked to reset a username and password upon the ﬁrst

enable/disable the view only account. The viewer can access read

only features but cannot change any settings. For detailed

descriptions and explanations of the Web UI, please refer to

RMCARD User’s Manual.

FIRMWARE UPGRADE

By upgrading the ﬁrmware, you can obtain both the new features

and updates/improvements to existing functionality. To ensure the

RMCARD ﬁrmware is kept up to date, please visit our website

every 3 months to see if there is any updated ﬁrmware version

available. You can check the “Firmware version” on the

[System->About] page on the web user interface of the RMCARD.

There is one ﬁle to update in order to upgrade the ﬁrmware version.

- cpsrm4safw_XXX

NOTE: Please do not turn the UPS o when processing the Firmware upgrade.

Using Power Device Network Utility

Install the CyberPower Power Device Network Utility 2 available for

download at www.CyberPower.com.

1 . After installation completes, run the “Power Device Network Utility 2”.

2 . The main window of the Power Device Network Utility 2 program

is shown in Figure 4. The conﬁguration tool will display all

CyberPower Remote Management devices present on the local

network subnet. The "Scan" button is used to search the local

network subnet again.

NOTE: You can click “Scan” and select the items you want to view.

3 . Check the boxes to select the devices you wish to upgrade, and

select “Connection” on to connect the device user account and

password. Once the connection is conﬁrmed the status icon next

to the IP Address will change from grey to green.

Note: You must connect to the device by entering user account

and password credentials before ﬁrmware upgrade.

4 . Select the devices you wish to upgrade by checking their

respective checkbox and select “Upload Firmware”.

NOTE: You can upload the ﬁrmware of multiple devices that use the same

ﬁrmware ﬁles

Figure 4. The main window of the “Power Device Network Utility 2” program.

6 . Select the Firmware and click “OK” to implement ﬁrmware

upgrade, as shown in Figure 5.

7 . If the ﬁrmware upgrade is implemented, you will see the Result in

the main window, as shown in Figure 6.

Figure 6. Firmware upgrade success in the main window.

Figure 5. The File Locations of Firmware & Data window.

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