CyberData 11186 User manual

Quick Start Guide 931294B

1.0 Out-of-Box and Prior to Final Installation

1.1. Verify that you have received all of the parts listed on the Installation Quick

Reference placemat.

1.2. Download the current manual, otherwise known as an Operation Guide,

which is available in the Downloads tab at the following webpage:

http://www.cyberdata.net/voip/011186/

Note You can also navigate to the Downloads tab by going to

www.CyberData.net and following the steps that are indicated by

the following figures:

2.0 Select Power Source

PoE Switch PoE Injector

Set PoE power type to Class 0 = 15.4W CAT6 cable recommended—

for longer distances

Be sure you are using a non-PoE switch or port

Make sure port is not in trunk mode

Set port to full duplex/ 100Mbps

Part Number: 011186

SIP Outdoor Intercom

VoIP Outdoor Intercom

Quick Start Guide

The IP Endpoint Company

Quick Start Guide 931294B

3.0 Power Test

3.1. Plug in the CyberData device and monitor the LED activity above the

ethernet port on the back of the Intercom. See the following figure:

3.2. The GREEN 100Mb Link LED blinks off once during the boot up process

when the device beings DHCP addressing and autoprovisioning attempts,

and then comes on again and remains constant (solid GREEN). The

YELLOW Link/Activity LED may be blinking depending on the network

activity.

During the initialization process, the Call Button LED should come on solid.

It will then blink 10 times per second until it can find a network address and

attempt autoprovisioning. This can take from 5 to 60 seconds. When the

device has completed initialization, the Call Button LED will blink twice and

then remain solid.

Note The default DHCP addressing timeout is 60 seconds. The device will attempt

DHCP addressing 12 times with a 3 second delay between tries and eventually

fall back to the programmed static IP address (by default 10.10.10.10) if DHCP

addressing fails. The DHCP Timeout is configurable in the device's Network

settings.

3.3. When the Intercom has completed the initialization process, press and hold

the RTFM switch (SW1 button) for 3 seconds to announce the IP address.

This concludes the power test. Go to Section 4.0, "Connecting to a Network

in a Test Environment".

100Mb Link LED

Link/Activity LED

Quick Start Guide 931294B

4.0 Connecting to a Network in a Test Environment

Note The following connections are usually needed for this procedure:

• Computer

• PoE switch or injector

• CyberData device

4.1. In a test environment, use a computer that is connected to the same switch

as a single CyberData device. Note the subnet of the test computer.

4.2. Use the CyberData Discovery Utility program to locate the device on the

network. You can download the Discovery Utility program from the following

link:

http://www.cyberdata.net/assets/common/discovery.zip

4.3. Wait for initialization to complete before using the Discovery Utility program

to scan for a device. The device will show the current IP address, MAC

address, and serial number.

4.4. Select the device.

4.5. Click Launch Browser. If the IP address is in a reachable subnet from the

computer that you are using to access the device, the Discovery Utility

program should be able to launch a browser window pointing to the device’s

IP address.

4.6. Log on to the web interface by using the default username (admin) and

password (admin) to configure the device.

4.7. Perform an audio test by pressing the Test Audio button that is located at

the bottom of the Device Configuration page. If the audio test message is

clearly audible, then your CyberData device is functioning properly.

4.8. The device is now ready to be set for your desired network configuration.

You may search the Compatible IP-PBX Servers index for available

sample VoIP phone system configurations and set up guides at the following

website address:

http://www.cyberdata.net/connecting-to-compatible-ip-pbx-servers/

Quick Start Guide 931294B

5.0 Contacting CyberData VoIP Technical Support

We encourage you to access our Technical Support help desk at the following

address:

http://support.cyberdata.net/

Note You can also access the Technical Support help desk by navigating through

menus on the CyberData website (www.CyberData.net) as shown in the

following figure:

The Technical Support help desk provides the options of accessing

documentation for your CyberData product, browsing the knowledge base, and

submitting a troubleshooting ticket.

Please be advised requests for Returned Materials Authorization (RMA) numbers

require an active VoIP Technical Support ticket number. A product will not be

accepted for return without an approved RMA number.

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