Custom Audio Electronics KM216H User manual
OEM
KM216H
KM216H
USER MANUAL
Command reference: DOMC-0003E
All rights reserved. Total or partial reproduction of this manual in whatever form, whether by printed or elec-
tronic means, is forbidden. While guaranteeing that the information contained in it has been carefully checked,
CUSTOM ENGINEERING SPA and other entities utilized in the realization of this manual bear no responsibility
for how the manual is used.
Information regarding any errors found in it or suggestions on how it could be improved are appreciated. Since
products are subject to continuous check and improvement, CUSTOM ENGINEERING SPA reserves the right
to make changes in information contained in this manual without prior notification.
Copyright © 2009 CUSTOM ENGINEERING S.p.a. – Italy
CUSTOM ENGINEERING S.p.A.
Str. Berettine 2 - 43010 Fontevivo (PARMA) - Italy
Tel.: +39 0521-680111 - Fax: +39 0521-610701
http: www.custom.biz
Customer Service Department:
Email: [email protected]
The images used in this manual are used as an illustrative examples.
They couldn’t reproduce the described model faithfully.
The informations given in this manual are referred to all models
unless otherwise specified
User Manual KM216H
KM216H-U PRINTER COMPONENTS
Feeding motor1.
Gears Protection2.
Cutter motor protection3.
Paper out4.
Opening lever5.
Paper sensor6.
Print head7.
Near paper end connector8.
(Paper roll holder support: OPTIONAL)
Adjustable paper feed guides9.
RESET button10.
FF Form Feed key11.
LF Line Feed Key12.
STATUS Led13.
RS232 serial interface connector14.
Notch sensor15.
USB serial interface connector16.
Power supply connector17.
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KM216H User Manual
KM216-U-0146 PRINTER COMPONENTS
Feeding motor1.
Gears Protection2.
Cutter motor protection3.
Paper out4.
Opening lever5.
Paper sensor6.
Print head7.
Near paper end connector8.
(Paper roll holder support: OPTIONAL)
Adjustable paper feed guides9.
RESET button10.
FF Form Feed key11.
LF Line Feed Key12.
STATUS Led13.
RS232 serial interface connector14.
Notch sensor15.
USB serial interface connector16.
Power supply connector17.
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User Manual KM216H
KM216H User Manual
TABLE OF CONTENTS
1 INTRODUCTION........................................................................................................................................1-1
1.1 Explanatory notes used in this manual...............................................................................................1-1
1.2 General safety information .................................................................................................................1-1
1.3 Unpacking the printer .........................................................................................................................1-2
1.4 General features.................................................................................................................................1-3
1.5 Printer description ..............................................................................................................................1-4
1.6 Sensors position.................................................................................................................................1-5
2 INSTALLATION AND USE.........................................................................................................................2-1
2.1 Power Supply .....................................................................................................................................2-1
2.2 Self-test ..............................................................................................................................................2-3
2.3 Configuration ......................................................................................................................................2-4
2.4 Hexadecimal dump.............................................................................................................................2-4
2.5 Ticket characteristics ..........................................................................................................................2-5
2.6 Maintenance.......................................................................................................................................2-6
2.6.1 Paper load specifications ................................................................................................................2-6
2.6.2 Changing the paper roll ...................................................................................................................2-7
2.6.3 Adjusting paper width ......................................................................................................................2-8
2.6.4 Additional brackets assembling .......................................................................................................2-8
2.6.5 Paper Jam .......................................................................................................................................2-9
2.6.6 Cleaning the printing head ............................................................................................................2-10
3 INTERFACE...............................................................................................................................................3-1
3.1 RS232 serial interface ........................................................................................................................3-1
3.2 USB Interface .....................................................................................................................................3-3
4 TECHNICAL SPECIFICATIONS................................................................................................................4-1
4.1 Character Specifications ....................................................................................................................4-2
4.2 Dimensions.........................................................................................................................................4-3
4.3 Mounting position ...............................................................................................................................4-5
5 CHARACTER SETS ..................................................................................................................................5-1
A.1 ACCESSORIES.....................................................................................................................................A-1
A.1.1 Power supply ................................................................................................................................. A-1
A.1.2 Connection cables ......................................................................................................................... A-2
A.1.3 External paper roll holder.............................................................................................................. A-2
A.1.4 Near paper end kit ......................................................................................................................... A-4
A.2 SPARE PARTS......................................................................................................................................A-5
A.2.1 Supplies ......................................................................................................................................... A-5
TABLE OF CONTENTS
User Manual KM216H i
B.1 TICKET ALIGNMENT............................................................................................................................B-1
B.1.1 Ticket alignment ............................................................................................................................. B-1
B.1.2 Enabling, calibrating and setting of parameters............................................................................. B-1
B.2 COMMANDS .........................................................................................................................................B-3
B.2.1 Ticket alignment ............................................................................................................................. B-3
B.2.2 Setting the alignment distance....................................................................................................... B-3
B.2.3 Examples ....................................................................................................................................... B-3
B.3 PRINTER MECHANICAL CHARACTERISTICS...................................................................................B-6
B.3.1 Position of sensors......................................................................................................................... B-6
B.3.2 Ticket Dimension............................................................................................................................ B-7
B.4 METHODS OF USAGE.........................................................................................................................B-8
B.4.1 Command sequences .................................................................................................................... B-8
B.4.1.1 Alignment at the cut .................................................................................................................... B-8
B.4.1.2 Alignment at printing ................................................................................................................... B-8
B.4.1.3 Combined alignment ................................................................................................................... B-8
TABLE OF CONTENTS
ii KM216H User Manual
1 INTRODUCTION
In addition to the Introduction which includes a description of the explanatory notes used in the manual, general
safety information, how to unpack the printer and a brief description of the printer including its basic features,
this manual is organized as follows:
Chapter 1: Contains a general description
Chapter 2: Contains the information required for correct printer installation and its proper use
Chapter 3: Contains information on interface specifications
Chapter 4: Contains Technical Specifications of the printer
Chapter 5: Contains the character sets (fonts) used by the printer
1.1 Explanatory notes used in this manual
N.B.
Gives important information or suggestions relative to the use of the printer.
WARNING
Information marked with this symbol must be carefully followed to guard against damaging the
printer.
DANGER
Information marked with this symbol must be carefully followed to guard against operator injury
or damage.
1.2 General safety information
Read and keep the instructions which follow.•
Follow all warnings and instructions indicated on the printer.•
Before cleaning the printer, disconnect the power supply.•
Clean the printer with a damp cloth. Do not use liquid or spray products.•
Do not operate the printer near water.•
Do not use the printer on unstable surfaces that might cause it to fall and be seriously damaged.•
During the integration of the printer, we strongly warn to keep an adeguate paper loop outlet underneath•
the presenter, in order to allow the receipt being properly printed out.
Only use the printer on hard surfaces and in environments that guarantee proper ventilation.•
Make sure the printer is placed in such a way as to avoid damage to its wiring.•
Use the type of electrical power supply indicated on the printer label. If in doubt, contact your retailer.•
Do not block the ventilation openings.•
Do not introduce foreign objects of any kind into the printer as this could cause a short circuit or damage•
parts that could jeopardize printer functioning.
Do not spill liquids onto the printer.•
Do not carry out technical operations on the printer, with the exception of the scheduled maintenance pro-•
cedures specifically indicated in the user manual.
Disconnect the printer from the electricity supply and have it repaired by a specialized technician when:•
A. The feed connector has been damaged.
B. Liquid has seeped inside the printer.
C. The printer has been exposed to rain or water.
D. The printer is not functioning normally despite the fact that all instructions in the users manual
have been followed.
E. The printer has been dropped and its outer casing damaged.
F. Printer performance is poor.
G. The printer is not functioning.
1. INTRODUCTION
User Manual KM216H 1-1
1.3 Unpacking the printer
Remove the printer from the carton, being careful not to damage the packing material in case the printer needs
to be shipped in the future. Make sure that none of the components shown below are missing or damaged. If
they are contact Customer Service.
1. Carton
2. Foam packing shell
3. Printer
4. User manual (or CD-ROM)
5. General instructions
6. Fixing brackets (additional)
7. Paper roll 216mm
8. Connecting cable for near
paper end sensor
9. Power supply
Open the printer packaging•
Remove the paper roll•
Remove the general instructions•
and user manual (or CD-ROM)
Remove the power supply cable•
and connecting cable for near
paper end sensor
Remove the fixing brackets•
Remove the near paper end•
sensor
Take out the foam packing shell•
Take out the printer•
Keep the box, trays and packing•
materials in the event the printer
must be transported/shipped in
the future.
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1. INTRODUCTION
1-2 KM216H User Manual
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