Crestron HD-PS402 User manual

The HD-PS402 provides a 4K60 4:4:4 AV presentation system with

enhanced HDMI® video switching and audio presentation capabilities for

areas such as conference rooms and classrooms. The HD-PS402 includes

four HDMI inputs and two HDMI outputs with mirrored DM Lite®

outputs.

In the Box

1 HD-PS402 AV Presentation System

Additional Items

1 Power Cord, 6 ft 7 in. (2 m) (2001134)

2 Bracket, Rack Mount, 1 RU (2032122)

4 Connector, 3-Pin (2003575)

2 Connector, 5-Pin (2003577)

6 Screw, 4-40 x 5/16 in., Pan Head, Phillips, Black (2007164)

Install the Device

The device occupies 1 RU of rack space in a 19-inch equipment rack.

WARNING: To prevent bodily injury when mounting or servicing the

unit in a rack:

lWhen mounting the unit into a partially filled rack, load the rack

from the bottom to the top with the heaviest component at the

bottom of the rack.

lIf the rack is provided with stabilizing devices, install the stabilizers

before mounting or servicing the unit in the rack.

HD-PS402 QuickStart

4x2 4K60 4:4:4 HDR Presentation System

Rack Mounting Safety Precautions

Elevated Operating Ambient Temperature: If installed in a closed or

multi-unit rack assembly, the operating ambient temperature of the

rack environment may be greater than the room ambient temperature.

Therefore, consideration should be given to installing the equipment in

an environment compatible with the maximum ambient temperature

(Tma) specified by the manufacturer.

Reduced Airflow: Installation of the equipment in a rack should be such

that the amount of airflow required for safe operation of the equipment

is not compromised.

Mechanical Loading: Mounting of the equipment in the rack should be

such that a hazardous condition is not achieved due to uneven

mechanical loading.

Circuit Overloading: Consideration should be given to the connection of

the equipment to the supply circuit and the effect that overloading of

the circuits might have on overcurrent protection and supply wiring.

Appropriate consideration of equipment nameplate ratings should be

used when addressing this concern.

Reliable Earthing: Reliable earthing of rack-mounted equipment should

be maintained. Particular attention should be given to supply

connections other than direct connections to the branch circuit (e.g., use

of power strips).

To mount the device into a rack:

1. Attach the two included rack mount brackets to the device using the

six included 4-40 x 5/16 in. Phillips pan head screws (three screws for

each side of the device).

2. Mount the device into a rack using four rack mount screws (two

screws per bracket, not included).

HD-PS402 QuickStart

4x2 4K60 4:4:4 HDR Presentation System

HD-PS402 QuickStart

4x2 4K60 4:4:4 HDR Presentation System

Connect the Device

Connect the front and rear panels of the device as required for the application.

Front Panel Connection

Rear Panel Connections

HD-PS402 QuickStart

4x2 4K60 4:4:4 HDR Presentation System

NOTES:

lEach pair of mirrored DM Lite and HDMI outputs displays the same

image on two display devices.

lSupported DM Lite receivers are the HD-RX-101-C-E,

HD-RXC-101-C-E,HD-RX-101-C-1G-E, and HD-RXC-101-C-1G-E.

Support of the HD-RX-201-C-E DM Lite receiver and the DMPS Lite

switchers (HD-RX-4K-210-C-E,HD-RX-4K-210-C-E-POE,

HD-RX-4K-410-C-E,HD-RX-4K-410-C-E-SW4,HD-RX-4K-510-C-E,

and HD-RX-4K-510-C-E-SW4) is provided for the extension of audio

and video signals only. The HD-PS402 web interface does not

support configuration of connected HD-RX-201-C-E receivers or

DMPS Lite switchers. Those devices require a separate LAN

connection and must be configured using the web interface of each

device.

lThe AC mains power connection powers both the HD-PS402 and

connected DM Lite receivers. When connected to the HD-PS402,

the DM Lite receivers must not be connected to power.

Balanced/Unbalanced Audio Output

Refer to the following table and illustration for analog audio AUX output

pin assignments and connection information.

Signal Name Balanced Audio Output Unbalanced Audio Output

+ L+ L+ Out

- L− Open

G Shield/ground Common ground

+ R+ R+ Out

- R- Open

HD-PS402 QuickStart

4x2 4K60 4:4:4 HDR Presentation System

Upgrade the Firmware

Before using the device, upgrade the firmware. The latest firmware can

be downloaded from the HD-PS402 product page on the Crestron

website (www.crestron.com).

Configure the Device

Configure the device using the web interface. To access the web

interface, open a web browser and then go to the IP address of the

device.

NOTE: By default, the IP address of an HD-PS402 device is assigned by

a DHCP server on the network. If a DHCP server does not exist on the

network, the IP address defaults to a link-local address in the

169.254.xxx.xxx range. To display the IP address on the connected

display, press the SETUP button on the front panel of the device.

If no account has been created, create an account by entering a user

name and password. After an account is created, log in to the web

interface by entering the user name and password.

Connect to the Cloud

The XiOCloud®service allows supported devices across an enterprise to

be managed and configured from one central and secure location in the

cloud. Supported Crestron® devices are configured to connect to the

service out of the box.

Use of the service requires a registered XiOCloud account. To register

for an XiOCloud account, refer to

www.crestron.com/Support/Tools/Licensing-Registration/XiO-Cloud-

Registration-Room-Licenses.

To connect the device to the XiOCloud service:

1. Record the MAC address and serial number that are labeled on the

shipping box or the device. The MAC address and serial number are

required to add the device to the XiOCloud service.

NOTE:If the device has multiple MAC addresses, use the MAC

address that is providing the primary connection back to the

network. For most devices, the Ethernet MAC address should be

used. However, if your device is connecting to the network over a

different protocol (such as Wi-Fi® communications), use the

MAC address for that protocol instead.

2. Log in to your XiOCloud account at portal.crestron.io.

3. Claim the device to the XiOCloud service as described in the

XiOCloudUserGuide.

Select the device from the cloud interface to view its status and

settings. The device may now also be managed and assigned to a group

or room. For more information, refer to the XiOCloudUserGuide.

NOTE:For XiOCloud accounts with room-based licenses, the device

must be added to a licensed room before its status and settings can be

viewed.

HD-PS402 QuickStart

4x2 4K60 4:4:4 HDR Presentation System

Observe the LED Indicators

Refer to the following table for information about the LED indicators on

the device.

LED Indicator Color Meaning

PWR Amber Power is being applied to the device.

Thedevice is booting.

Green Power is being applied to the device.

Thedevice is operational.

AUTO Green Automatic switching is enabled.

SETUP Red The SETUP button is pressed.

INPUT 1-4 Green The corresponding input is routed to

an output.

Amber A source is detected at the

corresponding input but is not routed

to an output.

OUTPUT 1-2 Green The corresponding output is

transmitting video.

Amber The corresponding output is detected

but no video is routed.

FOLLOW Green Follow Output mode is enabled, which

causes the selected HDMI input to be

routed to HDMI and DM Lite outputs 1

and 2 simultaneously.

Ethernet Green A 100BASE-TX link is established.

Amber A 1000BASE-T link is established.

Flashing amber Data activity is occurring on the

Ethernet link.

DM Lite

OUTPUT Green A DM Lite link is established.

Flashing amber Non-HDCP video is detected.

Solid amber HDCP video is detected.

Visit the Product Page

Scan the QR code to visit the product page.

HD-PS402

www.crestron.com/model/6511415

HD-PS402 QuickStart

4x2 4K60 4:4:4 HDR Presentation System

Additional Information

Original Instructions

The U.S. English version of this document is the original instructions.

All other languages are a translation of the original instructions.

Regulatory Model: M202004002

Crestron product development software is licensed to Crestron dealers and Crestron

Service Providers (CSPs) under a limited nonexclusive, nontransferable Software

Development Tools License Agreement. Crestron product operating system software is

licensed to Crestron dealers, CSPs, and end-users under a separate End-User License

Agreement. Both of these Agreements can be found on the Crestron website at

www.crestron.com/legal/software_license_agreement.

The product warranty can be found at www.crestron.com/warranty.

The specific patents that cover Crestron products are listed at

www.crestron.com/legal/patents.

Certain Crestron products contain open source software. For specific information, visit

www.crestron.com/opensource.

Crestron, the Crestron logo, DM Lite, DMPS Lite, and XiO Cloud are either trademarks or

registered trademarks of Crestron Electronics, Inc. in the United States and/or other

countries. HDBaseT and the HDBaseT Alliance logo are either trademarks or registered

trademarks of the HDBaseT Alliance in the United States and/or other countries. HDMI

and the HDMI logo are either trademarks or registered trademarks of HDMI Licensing

LLC in the United States and/or other countries. Wi-Fi is either a trademark or a

registered trademark of Wi-Fi Alliance in the United States and/or other countries.

Other trademarks, registered trademarks, and trade names may be used in this

document to refer to either the entities claiming the marks and names or their products.

Crestron disclaims any proprietary interest in the marks and names of others. Crestron

is not responsible for errors in typography or photography.

Doc. 8991A

10/27/21

HD-PS402 QuickStart

4x2 4K60 4:4:4 HDR Presentation System

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