Cradlepoint AER1650 Series User manual

Quick Start Guide

cradlepoint.com

Cradlepoint AER1600/AER1650

Quick Start Guide Part Number: 170672-000

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WHAT’S IN THE BOX

Cradlepoint AER1600/

AER1650

(Models: TBD)

Quick Start Guide

AC Power Adapter

Accessories

•* - Included with AER1600LP3/AER1650LP3, optional for AER1600/AER1650 and AER1600LPE/AER1650LPE1

•Replacement power adapters

•External modem antennas and cabling

1A Cradlepoint 4G LTE modem is embedded in all AER1600/AER1650LPE models. Add a second integrated MC400 modem for a complete “cut-the-wire”

4G LTE solution, fusing enterprise reliability with unparalleled agility.

Enterprise Support

For enhanced services including enterprise-level support, extended warranties, and expert installation, check out Cradlepoint’s CradleCare suite

of services. Visit cradlepoint.com/cradlecare to learn more.

MC400 3G/4G Modem

with Antennas*

Modem Antennas

Ethernet Cable

The Cradlepoint AER1600/AER1650 is available with two different modem options:

•AER1600LPE/AER1650LPE include an embedded modem and a slot to add an MC400 modem

•AER1600/AER1650 and AER1600LP3/AER1650LP3 only include a slot for an MC400 modem and do not include an embedded

modem

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HARDWARE

Reset Button Lock SlotPower Port

Power Switch

Ethernet LAN

Ethernet WAN USB 2.0 Port

LEDs (see pages 4-5)

WiFi Modem

When connecting the provided antennas, review the

connection points.

•WiFi antennas (only included on AER1600) have flat

circular bases (RSMA).

•Modem antennas have protruding pins (SMA).

Antennas

Cable Retention

Slot

Bottom view image

placeholder

Embedded modem

image placeholder

MC400 modem

image placeholder

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LEDS

POWER

The Cradlepoint AER1600/AER1650 must be powered using an approved 12V

DC power source.

•Green = Powered ON.

•No Light = Not receiving power. Check the power switch and the power source

connection.

•Flashing Amber = Attention. Open the administration pages (see page 7) and

check the router status.

ETHERNET WAN

Indicates information about a data source connected to the Ether-

net WAN port.

•Blue = Connected to an active Ethernet WAN interface.

WiFi BROADCAST (only on AER1600)

These two LEDs indicate activity on the WiFi

broadcast for both the 2.4 GHz and 5 GHz bands.

•2.4GHz

(green) = 2.4 GHz WiFi is on and operating normally.

•5GHz

(blue) = 5 GHz WiFi is on and operating normally.

WAN

VPN

Indicates information about a VPN data source.

•Green = Active VPN tunnel.

VPN

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SIGNAL STRENGTH

Blue LED bars indicate the active modem’s signal strength.

•4 Solid Bars = Strongest signal.

•1 Blinking Bar = Weakest signal. (A blinking bar indicates half of a bar.)

INTERNAL MODEM

Indicates the status of internal modems.

EXTERNAL USB MODEM

Indicates the status of external USB modems.

All modems have the following LED indicators:

•Green = Modem has established an active connection.

•Blinking Green = Modem is connecting.

•Amber = Modem is not active.

•Blinking Amber = Data connection error. No modem connection possible.

•Blinking Red = Modem is in the process of resetting.

LEDS

ADDITIONAL LED INDICATIONS

•Several different LEDs flash when the factory reset button is detected.

•Two of the modem LEDs blink red in unison for 10 seconds when there is an error

during firmware upgrade.

EMBEDDED MODEM

Indicates the status of embedded modem.

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BASIC SETUP

1. Insert an activated SIM into the modem.

The Cradlepoint AER1600/AER1650 requires a SIM with an activated wireless broadband data plan.

Contact your carrier for details about selecting a data plan and about the process for provisioning

your SIM. Once you have an activated SIM:

+For AER1600LPE/AER1650LPE only: Remove embedded modem SIM cover and insert

activated SIM into embedded modem.Replace embedded modem SIM cover.

+Insert activated SIM(s) into internal modem (optional for AER1600LPE/AER1650LPE). Insert

the SIM card into the slot marked SIM 1 (use the other slot, SIM 2, for a secondary/backup

SIM).

Insert the card with the notch-end first and the gold contacts facing down – it will click into place.

2. Reinsert the internal modem.

Slide the internal modem back into its slot. Put the cover back into place and insert the included

security screw if desired (requires small Phillips screwdriver). NOTE: To remove modem, attach included

modem antennas (finger-tighten only) and pull modem straight out.

3. Attach included modem antennas.

Antennas are finger-tighten only. Attach to connectors marked MAIN and AUX.

4. Connect to a power source.

Attach the included adapter to the device and to a power source and loop cable through cable retention

slot. Then turn the power switch on (I).

5. Connect to a computer or other network equipment.

Connect via Ethernet to LAN or WiFi for local management.

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FIRST TIME SETUP WIZARD

When you log in for the first time, you are automatically directed to the FIRST TIME SETUP WIZARD, which

will help you customize your AER1600/AER1650. Change any of the following:

+Administrator Password

+Time Zone

+WiFi Settings

+Access Point Name (APN)

+Modem Authentication

+Failure Check

NOTE: To return to the First Time Setup Wizard after your initial login, select GETTING STARTED on the top

navigation bar and FIRST TIME SETUP in the dropdown menu.

RESET: To restore the AER1600/AER1650 to its factory default settings, press and hold the RESET button on

the back of the device for ten seconds. Reset returns the login password to the DEFAULT PASSWORD and

resets all configuration changes.

ACCESSING THE

ADMINISTRATION PAGES

To make configuration changes to your router, open the AER1600/

AER1650’s GUI-based administration pages.

1. Connect via Ethernet WAN or WiFi.

2. Open a browser window and type “cp/” or “192.168.0.1” in the

address bar. Press enter/return.

3. When prompted for your password, type the eight

character DEFAULT PASSWORD found on the product label.

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UPDATING FIRMWARE

VIA ENTERPRISE CLOUD MANAGER

1. Log in at cradlepointecm.com using your Enterprise Cloud Manager credentials.

2. Navigate to the Groups page.

3. Select a group and click on the Firmware option in the top toolbar. In the dropdown menu

that opens, select the desired firmware version. Wait for firmware to load.

VIA THE LOCAL ADMINISTRATION PAGES

1. Log into the local administration pages (see page 7). You may have changed the

ADMINISTRATOR PASSWORD.

2. Select SYSTEM SETTINGS > SYSTEM SOFTWARE.

3. If new firmware is available, select AUTOMATIC (Internet). Wait for firmware to load.

If you do not have an active Internet connection, you may need to use the MANUAL FIRMWARE

UPLOAD option by downloading new firmware from the Customer Connect Portal to a local device.

Upload to the router on the SYSTEM SETTINGS > SYSTEM SOFTWARE page.

CLOUD MANAGEMENT

Rapidly deploy and dynamically manage networks at geographically distributed

locations with Enterprise Cloud Manager, Cradlepoint’s network management and application

platform.

To learn more about how cloud-based management can help your organization improve

productivity, reduce costs, and enhance network intelligence, visit Cradlepoint.com/ECM. No

static IP required for 00BM through ECM to a connected device.

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