Concord Camera Eye-Q 3103 Instruction Manual

Concord Eye-Q 3103

I am having difficulties installing the camera driver and software. What Should I

do?

If you encounter this issue, please uninstall the driver completely and restart you

computer. Please reinstall the driver again. It's recommended you download the latest

driver version from our website http://www.concord-

camera.com/support/downloads/downloads.htm

There are two ways to uninstall drivers or software completely:

1.Uninstall the driver or software from Programs:

&From the Start button, click Programs and choose the camera model software and

driver.

&From the camera software folder, select the Uninstall Wizard. When asked if you

want to completely remove the program from your computer, answer Yes. A message

stating that the program was successfully removed is displayed.

&Click Start > Shut Down.

When the Shut Down dialog box is displayed, choose Restart.

&Click OK to restart your computer.

2. Uninstall the driver or software from the Control Panel:

&From the Start button, click Settings > Control Panel.

&Double-click Add/Remove Programs.

&Highlight the desired software and click the Change/Remove button.

&Proceed to the next step following the on-screen instructions. When asked if you

want to completely remove the program from your computer, answer Yes. A message

stating that the program was successfully removed is displayed.

&Click Start > Shut Down.

When the Shut Down dialog box is displayed, choose Restart. Click OK to restart your

computer.

Concord Eye-Q 3103

I'm not a good photographer and my images always come out blurry.

What should I do?

Follow the photography tips below for optimal image quality:

1) The camera did not have enough time to focus. This is a common occurrence in

low light environments. Most cameras are equipped with a red or a green indicator

light that will flash while the camera is focusing on the subject. The indicator light

will stop flashing and will remain on when the camera is ready to take a picture.

Concord cameras are designed to take the guess work out of picture taking. Just wait

for the camera to tell you when it's ready.

2) When using Night Landscape or Night Portrait modes, the camera's shutter speed

is slower than in daylight modes. New photographers have a tendency to move the

camera before the picture has been processed. We recommend the use of a tripod to

guarantee that the camera is held steady during picture taking.

When I review my pictures on my TV, the images are black and white. What

should I do?

Most likely your camera has not been set to the correct video standard for the region

of the world in which you are viewing your pictures on a TV. There are two video

standards, NTSC and PAL. Your camera must be set for the standard that your TV

uses. The North American standard is NTSC while PAL is used in Europe. Please

check your TV documentation for more details.

Please also ensure that the video cable is properly connected between the camera and

the TV.

After taking a picture or two, my camera suddenly turns off. Is there something

wrong with it?

There is nothing wrong with your camera. The camera has a built-in power saving

feature that turns the camera off after more than 1 minutes of inactivity (default

setting) to conserve battery power. The auto off time setting can be changed in the set

up menu.

Changing the Auto off Time Setting:

1. Set the camera to Camera Mode.

2. Press the Menu button to display the main menu.

3. Press until the Setup is highlighted.

4. Press to enter the Setup submenu.

5. In the Setup menu, press to highlight “Power Save”.

6. Press to enter “Power Save”. Press SET to save the time you want.

Concord Eye-Q 3103

My camera does not recognize the Secure Digital (SD) card. What can I do?

Please make sure that the card is completely inserted into the Secure Digital card slot.

If you have difficulties inserting the card completely, you may have inserted the card

incorrectly. Please reverse the position of the card and reinsert the card. If you

continue to have difficulties, your card may be corrupted. This can happen if a card is

used in more than one digital camera. Not to worry. This can be easily fixed by re-

formatting the card. Please remember that in formatting the card, all pictures and

videos will be erased, including those that may be protected.

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