Compaq Armada 1505DM User manual

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

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Notice

The information in this guide is subject to change without notice.

COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR

TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED

HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES

RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF

THIS MATERIAL.

This guide contains information protected by copyright. No part of this

guide may be photocopied or reproduced in any form without prior

written consent from Compaq Computer Corporation.

Printed in U.S.A., U.K., Singapore, and Taiwan.

COMPAQ, the Compaq logo, Armada, and ROMPaq Registered in

U.S. Patent and Trademark Office.

Microsoft, Windows, and Windows NT are trademarks or registered

trademarks of Microsoft Corporation.

Intel and Pentium are registered trademarks, and SpeedStep is a

trademark of Intel Corporation.

Phoenix is a registered trademark and MultiBoot is a trademark of

Phoenix Technologies Ltd.

Imation and SuperDisk are trademarks of Imation Corporation.

CardWare is a registered trademark of Unicore Software, Inc.

All other product names mentioned herein may be trademarks or

registered trademarks of their respective companies.

Software described herein is furnished under a license agreement or

nondisclosure agreement. The software may be used or copied only in

accordance with the terms of the agreement.

GETTING STARTED & TROUBLESHOOTING

Compaq Armada M700 Series of Personal Computers

First Edition (August 2000)

Part Number 168894-001

Compaq Computer Corporation

Contents iii

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Part Number: 168894-001 File name: CONTENTS.doc

CONTENTS

chapter 1

SETTING UP THE COMPUTER

chapter 2

TAKING A LOOK AT THE COMPUTER

Pointing Device Components..........................................................2-1

Top Components .............................................................................2-2

Left Side Components.....................................................................2-3

Right Side Components...................................................................2-4

Front Components...........................................................................2-5

Rear Panel Components ..................................................................2-6

Bottom Components........................................................................2-7

Additional Standard Components ...................................................2-8

chapter 3

FINDING INFORMATION, UPDATES, AND HELP

Using the Compaq Portable Product Reference

Library CD-ROM............................................................................3-1

Updating Your System....................................................................3-2

Obtaining Update Information and Software..............................3-2

Downloading Software Updates .................................................3-3

Installing Software Updates........................................................3-3

Restoring Software..........................................................................3-5

Installing the Retail Version of an Operating System.....................3-5

Obtaining Technical Support ..........................................................3-6

Using the Compaq Support Forum.............................................3-6

Preparing to Call Technical Support...........................................3-6

Worldwide Telephone Numbers.................................................3-7

chapter 4

COMPUTER SETUP AND DIAGNOSTICS UTILITIES

Selecting Computer Setup or Compaq Diagnostics........................4-1

Using Computer Setup ....................................................................4-2

Selecting from the File Menu .....................................................4-2

Selecting from the Security Menu..............................................4-3

Selecting from the Advanced Menu ...........................................4-4

iv Contents

a. COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

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Using Compaq Diagnostics ............................................................4-6

Displaying System Information..................................................4-6

Running a Diagnostic Test .........................................................4-6

chapter 5

TROUBLESHOOTING

Quick Solutions Checklist ..............................................................5-2

Solving Audio Problems.................................................................5-3

Solving Battery Problems...............................................................5-5

Solving CD Drive/DVD-ROM Drive Problems.............................5-7

Solving Diskette Drive/SuperDisk LS-120 Drive Problems..........5-8

Solving Hard Drive Problems.........................................................5-9

Solving Infrared Problems............................................................5-10

Solving Keyboard/Numeric Keypad Problems ............................5-12

Solving Modem Problems ............................................................5-12

Solving PC Card Problems...........................................................5-16

Solving Power Problems...............................................................5-18

Solving Display Problems ............................................................5-19

Solving USB Problems.................................................................5-20

INDEX .....................................................................................................I-1

Setting Up the Computer 1-1

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chapter 1

SETTING UP THE COMPUTER

1. Record the Product Key number for your operating system.

■ When you start the computer for the first time, you may be

prompted to enter this number. You may also need this

number to update or troubleshoot your operating system.

■ To locate your Product Key number—

❏ If an operating system guide with a Certificate of

Authenticity on the cover is included with the computer,

the number is on the certificate.

❏ If an operating system guide is not included with the

computer, the number is on the Certificate of

Authenticity label on the bottom of the computer.

1-2 Setting Up the Computer

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2. Place the computer on a flat surface near an electrical outlet.

!WARNING: This is a Class B digital device, pursuant to Part 15

of the FCC Rules. For more Class B information, refer to the

Compaq Portable Product Reference Library CD-ROM included

with the computer.

To reduce the risk of personal injury, electric shock, fire, or

damage to the equipment:

■ Do not set up the computer while it is docked in an optional

docking base.

■ Do not disable the power cord grounding plug. It is an

important safety feature.

■ Plug the equipment into a grounded (earthed) electrical outlet

that is easily accessible at all times.

3. Connect the computer to external power.

To connect a model with an AC Adapter—

■ First, plug the AC Adapter cable into the power connector

on the rear panel of the computer 1.

■ Second, plug the power cord into the AC Adapter 2.

■ Third, plug the other end of the power cord into an

electrical outlet 3.

Setting Up the Computer 1-3

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To connect a model with a 3-to-2-prong plug adapter

(Japan only)—

■ First, plug the AC Adapter cable into the power connector

on the rear panel of the computer 1.

■ Second, plug the power cord into the AC Adapter 2.

■ Third, plug the 3-to-2-prong plug adapter into the power

cord 3, then into an electrical outlet 4.

4. Open the computer by sliding the display latch right 1and

raising the display 2.

1-4 Setting Up the Computer

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5. Turn on the computer by sliding, then releasing the power

switch 1.

When power is turned on

■ The power/suspend light 2turns on.

■ The battery pack in the battery bay begins to charge and the

battery light 3turns on. The battery light

❏ Remains on while the battery pack is charging.

❏ Turns off when the battery pack is fully charged.

■ You are prompted to begin software setup.

Setting Up the Computer 1-5

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6. Read the following, then set up the software as prompted.

■ An operating system available during initial setup is

enhanced by Compaq. When the operating system is

deleted, the enhancements are also deleted.

■ Once you begin software setup, you must complete the

entire process. Setup time varies by configuration from less

than 10 minutes to up to 60 minutes.

CAUTION: To prevent file corruption and ensure that the

correct drivers install during initial setup:

■ Do not unplug the computer from the electrical outlet.

■ Do not shut down the computer.

■ Do not remove or insert a drive.

■ If you are prompted to select a language or operating

system, choose carefully.

IMPORTANT: The operating system or languages that you do

not choose will be deleted from the computer and cannot

be restored during initial setup.

7. After initial setup is complete, you may want to do the

following:

■ Install any additional software.

■ Calibrate the battery pack.

IMPORTANT: Although you can use a new battery pack that

has been fully charged to run the computer, the computer

cannot accurately report the amount of charge in the

battery pack until the battery pack has been calibrated. For

calibration information and instructions, refer to

“Calibrating a Battery Pack” in Chapter 4 of the Reference

Guide on the Compaq Portable Product Reference Library

CD-ROM included with the computer.

■ For information about choosing a workspace and creating a

safe and comfortable work environment, refer to the Safety

& Comfort Guide on the Compaq Portable Product

Reference Library CD-ROM included with the computer.

1-6 Setting Up the Computer

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!WARNING: To reduce the risk of personal injury, electric shock,

fire, or damage to the equipment:

■ Disconnect power from the equipment by unplugging the

power cord from the electrical outlet.

■ Do not place anything on power cords or cables. Arrange

them so that no one may accidentally step on or trip over

them. Do not pull on a cord or cable. When unplugging from

the electrical outlet, grasp the cord by the plug.

Taking a Look at the Computer 2-1

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chapter 2

TAKING A LOOK AT THE COMPUTER

Pointing Device Components

Component Function

1Pointing stick Moves the pointer.

2Left and right pointing-stick

buttons (pointing-stick

models only)

Function like the left and right buttons

on an external mouse.

3croll pointing-stick button

(pointing-stick models only)

Can be set to scroll, magnify, or

function like the scroll button on an

external mouse.

4 TouchPad (TouchPad

models only)

Moves the pointer, selects, and

activates.

5 Left and right TouchPad

buttons (TouchPad models

only)

Function like the left and right buttons

on an external mouse.

Used with the TouchPad, the left

TouchPad button drags and highlights.

This manual suits for next models

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