Comfort Glow CSBNT Quick start guide

UNVENTED (VENT-FREE) GAS STOVE HEATER

OWNER’S OPERATION AND INSTALLATION MANUAL

MODELS CSBNT AND CSBPT

Propane/LP and Natural Gas Thermostat Control Gas Log Heaters

(Burner System For Cast Iron Stoves)

For more information, visit www.desatech.com

WARNING: If the information in this manual is not

followed exactly, a re or explosion may result causing

property damage, personal injury or loss of life.

— Do not store or use gasoline or other ammable

vapors and liquids in the vicinity of this or any other

appliance.

— WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any

phone in your building.

• Immediately call your gas supplier from a neighbor’s

phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re

department.

— Installation and service must be performed by a quali-

ed installer, service agency or the gas supplier.

INSTALLER: Leave this manual with the appliance.

CONSUMER: Retain this manual for future reference.

www.desatech.com 111487-01G2

WARNING: Improper installation, adjustment, al-

teration, service or maintenance can cause injury or

property damage. Refer to this manual for correct in-

stallation and operational procedures. For assistance

or additional information consult a qualied installer,

service agency or the gas supplier.

WARNING: This is an unvented gas-red heater. It

uses air (oxygen) from the room in which it is installed.

Provisions for adequate combustion and ventilation

air must be provided. Refer to Air for Combustion and

Ventilation section on page 5 of this manual.

This appliance may be installed in an aftermarket,* per-

manently located, manufactured (mobile) home, where

not prohibited by local codes.

This appliance is only for use with the type of gas indi-

cated on the rating plate. This appliance is not convert-

ible for use with other gases.

* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer

TABLE OF CONTENTS

Safety .................................................................. 3

Product Identication........................................... 4

Local Codes......................................................... 5

Product Features................................................. 5

Air for Combustion and Ventilation ...................... 5

Unpacking............................................................ 8

Installation ........................................................... 8

Operation........................................................... 14

Inspecting Burners............................................. 15

Cleaning and Maintenance................................ 16

Troubleshooting................................................. 17

Specications .................................................... 21

Replacement Parts............................................ 21

Service Hints ..................................................... 21

Technical Service............................................... 21

Accessories ....................................................... 21

Parts .................................................................. 22

Parts Central...................................................... 25

Warranty ............................................................ 26

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111487-01G 3

SAFETy

WARNING: Do not allow fans

to blow directly into the stove.

Avoid any drafts that alter burner

ame patterns. Ceiling fans can

create drafts that alter burner

ame patterns. Altered burner

patterns can cause sooting.

WARNING: Do not use a

blower insert, heat exchanger

insertorother accessory not ap-

proved for use with this heater.

Due to high temperatures, the

appliance should be located out

of trafc and away from furniture

and draperies.

Do not place clothing or other

ammable material on or near

the appliance. Never place any

objects on the heater.

Stove becomes very hot when

running heater. Keep children

andadultsawayfromhotsurface

to avoid burns or clothing igni-

tion. Heater will remain hot for a

time after shutdown. Allow sur-

face to cool before touching.

Carefully supervise young chil-

dren when they are in the room

with heater.

Keep the appliance area clear

and free from combustible ma-

terials, gasoline and other am-

mable vapors and liquids.

1. This appliance is only for use with the type

of gas indicated on the rating plate. This

appliance is not convertible for use with

other gases.

2. Do not place propane/LP supply tank(s)

inside any structure. Locate propane/LP

supply tank(s) outdoors.

WARNING: This product

contains and/or generates

chemicals known to the state

of California to cause cancer or

birth defects or other reproduc-

tive harm.

IMPORTANT: Read this owner’s

manualcarefullyandcompletely

before trying to assemble, op-

erate or service this replace.

Improper use of this replace

can cause serious injury or

death from burns, re, explo-

sion, electrical shock and carbon

monoxide poisoning.

DANGER: Carbon monoxide

poisoning may lead to death!

Carbon Monoxide Poisoning: Early signs

of carbon monoxide poisoning resemble the

u, with headaches, dizziness or nausea. If

you have these signs, the heater may not

be working properly. Get fresh air at once!

Have heater serviced. Some people are

more affected by carbon monoxide than oth-

ers. These include pregnant women, people

with heart or lung disease or anemia, those

under the inuence of alcohol and those at

high altitudes.

Natural and Propane/LP Gas: Natural and

propane/LP gases are odorless. An odor-

making agent is added to the gas. The odor

helps you detect a gas leak. However, the

odor added to the gas can fade. Gas may be

present even though no odor exists.

Make certain you read and understand all

warnings. Keep this manual for reference. It

is your guide to safe and proper operation of

this heater.

WARNING: Any change to

this heater or its controls can

be dangerous.

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3. If you smell gas

• shut off gas supply

• do not try to light any appliance

• do not touch any electrical switch; do not

use any phone in your building

• immediately call your gas supplier from

a neighbor’s phone. Follow the gas

supplier’s instructions

• if you cannot reach your gas supplier,

call the re department

4. This heater shall not be installed in a

bedroom or bathroom.

5. Do not place stove directly on carpeting,

vinyl tile or any combustible material other

than wood. The stove must set on a metal

or wood panel extending the full width and

depth of the appliance.

6. Do not use this stove as a wood burning

fireplace. Use only model 111485-02/

111485-01 vent-free gas log heater.

7. Do not add extra logs or ornaments such as

pine cones, vermiculite or rock wool. Using

these added items can cause sooting.

8. This log heater is designed to be smoke-

less. If logs ever appear to smoke, turn off

heater and call a qualied service person.

Note: During initial operation, slight smok-

ing could occur due to log curing and

heater burning manufacturing residues.

9. To prevent the creation of soot, follow the

instructions in Cleaning and Maintenance,

page 16.

10.

Before using furniture polish, wax, carpet

cleaners or similar products, turn heater off. If

heated, the vapors from these products may

create a white powder residue within burner

box or on adjacent walls or furniture.

SAFETy

Continued

11. This heater needs fresh, outside air ven-

tilation to run properly. This heater has an

Oxygen Depletion Sensing (ODS) safety

shutoff system. The ODS shuts down the

heater if not enough fresh air is available.

See Air for Combustion and Ventilation,

page 5. If heater keeps shutting off, see

Troubleshooting, page 17.

12. Do not run heater

• where ammable liquids or vapors are

used or stored

• when under dusty conditions

13. Do not use this stove to cook food or burn

paper or other objects.

14. Do not use heater if any part has been ex-

posed to or under water. Immediately call

a qualied service technician to inspect

the room heater and to replace any part

of the control system and any gas control

which has been under water.

15. Do not operate heater if any log is broken.

Do not operate heater if a log is chipped

(dime-sized or larger).

16. Turn heater off and let cool before servic-

ing. Only a qualied service person should

service and repair heater.

17. Operating heater above elevations of

4,500 feet could cause pilot outage.

18. For propane/LP units, do not use propane/

LP tank of less than 100 lb. capacity.

19. Provide adequate clearances around air

openings.

20. Screen must be completely closed before

using heater. Never run heater with screen

open.

PRODUCT IDENTIFICATION

Figure 1 - Typical Stove Cabinet Model with Comfort Glow Gas Log Heater

Stove Body

Stove Door (Shown

in the open position)

Piezo Ignitor

Control Knob

One Piece Log Set

Inside Stove Cavity

Screen

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111487-01G 5

LOCAL CODES

WARNING: This heater shall

not be installed in a room or space

unless the required volume of

indoor combustion air is provided

by the method described in the

National Fuel Gas Code, ANSI

Z223.1/NFPA 54, the International

Fuel Gas Code, or applicable

local codes. Read the following

instructionstoinsureproperfresh

air for this and other fuel-burning

appliances in your home.

Today’s homes are built more energy efcient

than ever. New materials, increased insulation

and new construction methods help reduce

heat loss in homes. Home owners weather

strip and caulk around windows and doors

to keep the cold air out and the warm air in.

During heating months, home owners want

their homes as airtight as possible.

While it is good to make your home energy

efcient, your home needs to breathe. Fresh

air must enter your home. All fuel-burning ap-

Install and use heater with care. Follow all

local codes. In the absence of local codes,

use the latest edition of The National Fuel

Gas Code ANSI Z223.1/NFPA 54*.

*Available from:

American National Standards Institute, Inc.

1430 Broadway

New York, NY 10018

National Fire Protection Association, Inc.

Batterymarch Park

Quincy, MA 02269

State of Massachusetts: The installation

must be made by a licensed plumber or

gas tter in the Commonwealth of Mas-

sachusetts.

Sellers of unvented propane or natural

gas-red supplemental room heaters shall

provide to each purchaser a copy of 527

CMR 30 upon sale of the unit.

Vent-free gas products are prohibited for

bedroom and bathroom installation in the

Commonwealth of Massachusetts.

PRODUCT FEATURES

OPERATION

This heater is clean burning. It requires no

outside venting. There is no heat loss out a

vent or up a chimney. Heat is generated by

realistic, dancing yellow ames. This heater

is designed for vent-free operation. State and

local codes in some areas prohibit the use of

vent-free heaters.

SAFETY PILOT

This heater has a pilot with an Oxygen Deple-

tion Sensing (ODS) safety shutoff system. The

ODS/pilot is a required feature for vent-free

room heaters. The ODS/pilot shuts off the

heater if there is not enough fresh air.

PIEZO IGNITION SYSTEM

This heater has a piezo ignitor. This system re-

quires no matches, batteries or other sources

to light heater.

AIR FOR COMBUSTION AND VENTILATION

pliances need fresh air for proper combustion

and ventilation.

Exhaust fans, replaces, clothes dryers and

fuel burning appliances draw air from the house

to operate. You must provide adequate fresh

air for these appliances. This will insure proper

venting of vented fuel-burning appliances.

PROVIDING ADEQUATE VENTILATION

The following are excerpts from National Fuel

Gas Code, ANSI Z223.1/NFPA 54, Air for

Combustion and Ventilation.

All spaces in homes fall into one of the three

following ventilation classications:

1. Unusually Tight Construction

2. Unconned Space

3. Conned Space

The information on pages 5 through 7 will help

you classify your space and provide adequate

ventilation.

Unusually Tight Construction

The air that leaks around doors and windows

may provide enough fresh air for combustion

and ventilation. However, in buildings of un-

usually tight construction, you must provide

additional fresh air.

www.desatech.com 111487-01G6

Unusually tight construction is dened as

construction where:

a. walls and ceilings exposed to the out-

side atmosphere have a continuous

water vapor retarder with a rating of one

perm (6 x 10-11 kg per pa-sec-m2) or less

with openings gasketed or sealed and

b. weather stripping has been added on

openable windows and doors and

c. caulking or sealants are applied to areas

such as joints around window and door

frames, between sole plates and oors,

between wall-ceiling joints, between

wall panels, at penetrations for plumb-

ing, electrical and gas lines and at other

openings.

If your home meets all of the three criteria

above, you must provide additional fresh air.

See Ventilation Air From Outdoors, page 7.

If your home does not meet all of the three

criteria above, proceed to Determining Fresh-

Air Flow For Heater Location.

Conned and Unconned Space

The National Fuel Gas Code ANSI Z223.1/

NFPA 54 denes a conned space as a space

whose volume is less than 50 cubic feet per

1,000 Btu/hr (4.8 m3per kw) of the aggregate

input rating of all appliances installed in that

space and an unconned space as a space

whose volume is not less than 50 cubic feet

per 1,000 Btu/hr (4.8 m3per kw) of the ag-

gregate input rating of all appliances installed

in that space. Rooms communicating directly

with the space in which the appliances are

installed*, through openings not furnished

with doors, are considered a part of the un-

conned space.

* Adjoining rooms are communicating only if

there are doorless passageways or ventilation

grills between them.

DETERMINING FRESH-AIR FLOW

FOR HEATER LOCATION

Determining if You Have a Conned or

Unconned Space

Use this work sheet to determine if you have

a conned or unconned space.

Space: Includes the room in which you will

install heater plus any adjoining rooms with

doorless passageways or ventilation grills

between the rooms.

AIR FOR COMBUSTION AND VENTILATION

Continued

1. Determine the volume of the space (length

x width x height).

Length x Width x Height = ________cu. ft.

(volume of space)

Example: Space size 20 ft. (length) x 16 ft.

(width) x 8 ft. (ceiling height) = 2560 cu.

ft. (volume of space)

If additional ventilation to adjoining room

is supplied with grills or openings, add the

volume of these rooms to the total volume

of the space.

2. Multiply the space volume by 20 to deter-

mine the maximum Btu/Hr the space can

support.

(volume of space) x 20 = (maximum Btu/

Hr the space can support)

Example: 2560 cu. ft. (volume of space) x

20 = 51,200 (maximum Btu/Hr the space

can support)

3. Add the Btu/Hr of all fuel burning appli-

ances in the space.

Vent-free heater _______ Btu/Hr

Gas water heater* _______ Btu/Hr

Gas furnace _______ Btu/Hr

Vented gas heater _______ Btu/Hr

Gas replace logs _______ Btu/Hr

Other gas appliances* + ______ Btu/Hr

Total = ______ Btu/Hr

* Do not include direct-vent gas appliances.

Direct-vent draws combustion air from the

outdoors and vents to the outdoors.

Example:

Gas water heater _______ Btu/Hr

Vent-free heater + ______ Btu/Hr

Total = ______ Btu/Hr

4. Compare the maximum Btu/Hr the space

can support with the actual amount of

Btu/Hr used.

_____Btu/Hr (maximum the space can

support)

_____Btu/Hr (actual amount of Btu/Hr

used)

Example: 51,200 Btu/Hr (maximum the

space can support)

70,000 Btu/Hr (actual amount of

Btu/Hr used)

The space in the above example is a conned

space because the actual Btu/Hr used is more

than the maximum Btu/Hr the space can sup-

port. You must provide additional fresh air.

40,000

30,000

70,000

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111487-01G 7

Your options are as follows:

A. Rework worksheet, adding the space

of an adjoining room. If the extra space

provides an unconned space, remove

door to adjoining room or add ventilation

grills between rooms. See Ventilation Air

From Inside Building.

B. Vent room directly to the outdoors. See

Ventilation Air From Outdoors.

C. Install a lower Btu/Hr heater, if lower

Btu/Hr size makes room unconned.

If the actual Btu/Hr used is less than the

maximum Btu/Hr the space can support, the

space is an unconned space. You will need

no additional fresh air ventilation.

WARNING:Iftheareainwhich

the heater may be operated does

notmeettherequiredvolumefor

indoor combustion air, combus-

tion and ventilation air shall be

provided by one of the methods

described in the National Fuel

Gas Code,ANSI Z223.1/NFPA 54,

theInternational Fuel Gas Code,

or applicable local codes.

VENTILATION AIR

Ventilation Air From Inside Building

This fresh air would come from an adjoining

unconned space. When ventilating to an

adjoining unconned space, you must provide

two permanent openings: one within 12" of the

ceiling and one within 12" of the oor on the

wall connecting the two spaces (see options

1 and 2, Figure 2). You can also remove door

into adjoining room (see option 3, Figure 2).

Follow the National Fuel Gas Code, ANSI

Z223.1/NFPA 54, Air for Combustion and

Ventilation for required size of ventilation

grills or ducts.

AIR FOR COMBUSTION AND VENTILATION

Continued

Figure 2 - Ventilation Air from Inside

Building

Remove

Door into

Adjoining

Room,

Option

Ventilation Grills

Into Adjoining Room,

Option 2

Ventilation

Grills Into

Adjoining

Room,

Option 1

12"

Figure 3 - Ventilation Air from Outdoors

Outlet

Air

V e ntilated

Attic

Outlet

Air

Inlet

Air

Inlet Air V e ntilated

Crawl Space

T o

Crawl

Space

T o Attic

Ventilation Air From Outdoors

Provide extra fresh air by using ventilation

grills or ducts. You must provide two perma-

nent openings: one within 12" of the ceiling

and one within 12" of the oor. Connect these

items directly to the outdoors or spaces open

to the outdoors. These spaces include attics

and crawl spaces. Follow the National Fuel

Gas Code, ANSI Z223.1/NFPA 54, Air for

Combustion and Ventilation for required size

of ventilation grills or ducts.

IMPORTANT: Do not provide openings for

inlet or outlet air into attic if attic has a thermo-

stat-controlled power vent. Heated air entering

the attic will activate the power vent.

www.desatech.com 111487-01G8

INSTALLATION

UNPACkING

Figure 4 - Unpacking Stove from Wooden

Shipping Enclosure

Back

Panel

Screws

STOVE BACK

STOVE TOP

Top of Wood

Frame Enclosure

Back of Wood Frame Enclosure

Back

Panel

Screws

1. Lift off corrugated box enclosing stove

body crating.

2. Remove screws fastening back and top

of wood frame enclosure. Two or more

people must carefully lift stove up and out

of wooden crate.

3. Remove plastic bag from stove body.

4. Remove back panel from stove (see Fig-

ure 4). Use an adjustable wrench or a 10

mm socket. Remove 4 bolts and washers.

Keep bolts and washers to reattach back

panel later.

5. Remove bubble-wrapped log set, rod and

screen from stove. Remove all protective

packaging applied for shipment.

6. Check heater for any shipping damage.

If heater is damaged call DESA Heating,

LLC at 1-866-672-6040 for replacement

parts before returning to dealer. Some

ber akes may fall from logs. This is ac-

ceptable.

7. Place freestanding stove near desired

location in room.

NOTICE: This heater is intended

for use as supplemental heat.

Use this heater along with your

primary heating system. Do not

install this heater as your pri-

mary heat source. If you have a

centralheatingsystem,youmay

run system’s circulating blower

whileusingheater. This will help

circulatetheheatthroughoutthe

house. In the event of a power

outage, you can use this heater

as your primary heat source.

WARNING: A qualied ser-

vice person must install heater.

Follow all local codes.

WARNING: Never install the

heater

• in a bedroom or bathroom

• in a recreational vehicle

• where curtains, furniture,

clothing or other ammable

objects are less than 42 inches

from the front, top or sides of

the heater

• in high trafc areas

• in windy or drafty areas

CAUTION:Thisheater creates

warmaircurrents.Thesecurrents

move heat to wall surfaces next

to heater. Installing heater next

to vinyl or cloth wall coverings or

operatingheaterwhereimpurities

(such as, but not limited to, to-

bacco smoke, aromatic candles,

cleaning uids, oil or kerosene

lamps, etc.) in the air exist, may

discolor walls or cause odors.

www.desatech.com

111487-01G 9

IMPORTANT: Vent-free heaters add moisture

to the air. Although this is benecial, installing

heater in rooms without enough ventilation

air may cause mildew to form from too much

moisture. See Air for Combustion and Ventila-

tion, page 5.

CHECK GAS TYPE

Use the correct gas type (natural or propane/

LP) for your unit. If your stove heater gas type

is different from your house gas type, do not

install heater. Call dealer where you bought

heater for proper type heater.

WARNING: This appliance is

equipped for either natural gas

or propane/LP gas but not both.

Gas type is indicated on the rat-

ingplate.Fieldconversionis not

permitted.

CLEARANCES TO COMBUSTIBLES

(Vent-Free Operation Only)

WARNING: Maintain the

minimumclearances.If you can,

providegreater clearancesfrom

oor, ceiling and adjoining side

and back walls.

Carefully follow the instructions below. This

stove is a freestanding unit designed to set

directly on the oor. DO NOT place stove

directly on carpeting, vinyl tile or any combus-

tible material other than wood. The stove must

be set on a metal or wood panel extending

the full width and depth of the stove for these

oor coverings. Important: You must maintain

minimum wall and ceiling clearances during

installation. The minimum clearances are

shown in Figure 5. Measure from outermost

point of stove top.

Minimum Wall and Ceiling Clearances

(see Figure 5)

A. Clearances from outermost point of stove

top to any combustible side wall should

not be less than 12".

B. Clearances from outermost point of stove

top to any combustible back wall should

not be less than 6" (includes corner instal-

lations).

INSTALLATION

Continued

C. Clearances from the stove top to the ceil-

ing should not be less than 48".

Figure 5 - Minimum Clearance to Walls

and Ceiling (Stove May Vary Depending

on Model)

Front View

Top View

Side View

12"

Minimum 12"

Minimum

48"

Minimum

Ceiling

Side Wall Side Wall

Back Wall

Side Wall Side Wall

12 "

Minimum 12 "

Minimum

6 "

Minimum

48"

Minimum

Ceiling

Floor

Back Wall

Corner

Wall

6 "

Minimum

6 "

Minimum

Front of Stove Unit

Front of Stove

Unit

Front of

Stove Unit

www.desatech.com 111487-01G10

INSTALLATION

Continued

CONNECTING TO GAS SUPPLY

WARNING: This appliance

requires a 1/2" NPT (National

Pipe Thread) inlet connection to

the pressure regulator.

WARNING: A qualied ser-

vicepersonmustconnectheater

to gas supply. Follow all local

codes.

CAUTION: Never connect

propane/LPheaterdirectlytothe

propane/LP supply. This heater

requires an external regulator

(not supplied). Install the exter-

nal regulator between the heater

and propane/LP supply.

WARNING: Never connect

natural gas heater to private

(non-utility) gas wells. This

gas is commonly known as

wellhead gas.

Installation Items Needed

Before installing heater, make sure you have

the items listed below.

• external regulator [propane/LP only] (sup-

plied by installer)

• piping to stove location (check local

codes)

• sealant (resistant to propane/LP gas)

• equipment shutoff valve *

• test gauge connection *

• sediment trap

• tee joint

• pipe wrench

* A CSA design-certied equipment shutoff

valve with 1/8" NPT tap is an acceptable al-

ternative to test gauge connection. Purchase

the optional CSA design-certied equipment

shutoff valve from your dealer.

The gas inlet connection for the stove heater

is located on the lower right-hand side of

the stove when viewed from the front of the

unit. The gas connection can be made either

through the bottom right side or through the

lower back opening as illustrated in Figure 6.

Make sure gas log heater is secured to the

stove cavity assembly.

For propane/LP units, the installer must supply

an external regulator. The external regulator

will reduce incoming gas pressure. You must

reduce incoming gas pressure to between 11"

and 14" of water. If you do not reduce incom-

ing gas pressure, heater regulator damage

could occur. Install external regulator with

the vent pointing down as shown in Figure 7.

Pointing the vent down protects it from freez-

ing rain or sleet.

CAUTION: For propane/LP

units, use only new, black iron

or steel pipe. Internally-tinned

copper tubing may be used in

certain areas. Check your local

codes. Use pipe of 1/2" diameter

or greater to allow proper gas

volume to heater. If pipe is too

small, undue loss of volume

will occur.

Figure 6 - Gas Regulator Location and

Gas Line Access Into Stove Cabinet

Back

Stove

Panel

Front

Stove

Unit

Gas Inlet

Connection

Access

Product

Identication

Label

Gas Log

Heater

Back ViewSide View

Figure 7 - External Regulator For

Propane/LP Gas With Vent Pointing Down

Propane/LP

Supply Tank

External

Regulator

with Vent

Pointing

Down

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