CognitiveTPG Advantage LX User manual
Advantage LX Desktop Label Printer
LXG-UG00000 Rev. B 11/12
USER GUIDE
2
Copyright © 2012, CognitiveTPG
CognitiveTPG™ is a trademark of CognitiveTPG, LLC. Microsoft® and Windows™ are
trademarks of Microsoft Corporation. Other product and corporate names used in this
document may be trademarks or registered trademarks of other companies, and are
used only for explanation and to their owner’s benet, without intent to infringe.
All information in this document is subject to change without notice, and does not
represent a commitment on the part of CognitiveTPG. No part of this document may
be reproduced for any reason or in any form, including electronic storage and retrieval,
without the expressed written permission of CognitiveTPG. All program listings in this
document are copyrighted and are the property of CognitiveTPG and are provided
without warranty.
To contact CognitiveTPG,
Write, email, or call:
CognitiveTPG
950 Danby Road
Suite 200
Ithaca, NY 14850
E-Mail: marketing@cognitivetpg.com
Telephone: 607-274-2500
Toll free: 800-732-8950
Fax: 607-274-2449
Technical Support: 800-732-8950, extension 4
3
Table of Contents
Chapter 1: Introduction.......................................................................................4
Welcome ......................................................................................................4
Package Contents .....................................................................................4
Operating Environment..........................................................................4
Printer Feature Overview .......................................................................5
Chapter 2: Printer Installation...........................................................................8
Setting up the Advantage LX Printer.................................................8
Loading Thermal Transfer Ribbon.................................................... 10
Self-Testing:.............................................................................................. 12
Chapter 3:
Installing CognitiveTPG Printer Administrator and Print Drivers...... 13
Downloading CognitiveTPG Printer Administrator................... 13
CognitiveTPG Printer Administrator Utility................................... 14
Chapter 4: Cleaning and Maintenance....................................................... 23
Cleaning the Printer.............................................................................. 23
Cleaning Supplies.................................................................................. 23
Chapter 5: Troubleshooting & Default Settings ...................................... 24
4
Chapter 1: Introduction
Welcome
Congratulations on the purchase of a CognitiveTPG Advantage LX desktop label
printer. The Advantage LX carries on the well-known durability of the widely used
Blaster printer line.
CognitiveTPG is committed to providing a reliable product and user experience.
This user guide provides information on how to install the printer and includes all
necessary user support information.
Package Contents
The Advantage LX box will contain the following parts:
• (1)AdvantageLXPrinter
• (1)QuickStartGuide
• (1)AutoRangingPowerSupply(24DCoutput)
• (1)PowerCord(IncludedonlyonLBxxx-2xx3-01xmodels)
• (1)SpindleandMediaGuide(InstalledinPrinter)
Operating Environment
• 41ºFto104ºF(5ºCto40ºC)
• 20%to85%non-condensingR.H.(relativehumidity)
Storage and Transportation Environment
• -4.0ºFto122ºF(-20ºCto50ºC)
• 5%to95%non-condensingR.H.(relativehumidity)
44
44
Quick
Start
Guide
4
(Powercordincludedonly
onLBxxx-2xx3-01xmodels)
IMPORTANT!
ADVANTAGE LX
PRINTERS WITH
SERIAL NUMBERS
STARTING WITH “L”
HAVE BEEN UPDATED
TO USE A 24 VDC AUTO
RANGING POWER
SUPPLY INCLUDED
WITH PRINTER.
PREVIOUS 19VAC
POWER SUPPLIES WILL
NOT WORK WITH THE
UPDATED PRINTERS.
5
Printer Feature Overview
Front/Rear View
Component Function
A - Power Indicator Indicates power status
ON – printer on and ready to print
OFF- no power applied
B - Ready Indicator Indicates printer status
GREEN – printer ready to accept data
RED – printer error, empty media roll, or paused operation
during batch mode processing
OFF- no power applied
C - Feed Button Press to advance media
Press and hold while turning unit on to initiate self test and
print conguration label
D - On/O Switch Turns printer power On/O
E - Power Connector Input for auto-ranging power supply
F - Serial Port Serial(DB9)bidirectionalcommunicationsport-DTEdevice
(Usenullmodemcable)
G - Ethernet Port 10/100 Ethernet port
H-ParallelPort Parallel(1284-B36-PinCentronics)unidirectional
communications port
A
BC
D
D
E
F
G
H
Front View Rear View
Serial, Parallel, Ethernet
(4-inchModelShown)
6
Advantage LX Communication Interfaces (2” and 4” Model Detail)
Inside View
Common Components for All Models (Direct Thermal and Thermal Transfer)
(TT Printer Shown)
A
B
C
C
D
2” 4”
KEY DC SERIAL 9-PIN ETHERNET CENTRONICS
(DTE Device) Parallel 1284-B
NOTE: Interfaces shown apply to Advantage LX printers with S/N’s starting with “L”
7
Component (DT & TT Models) Function
A - Printhead Printing mechanism
B - Platen Roller Friction feed printing surface
C - Printhead Latches Latches for printhead mechanism
D - Media Guide & Spindle Holdsandguideslabelroll
Components for Thermal Transfer Models
Component (TT Models) Function
E - Ribbon Take-up Driver Ribbon take-up core mount and driver
F - Ribbon Take-up Mount Flexible arm for ribbon take-up core mounting
G - Ribbon Supply Core Mounts Holdsribbonsupplyroll
G
EF
8
Chapter 2: Printer Installation
Setting up the Advantage LX Printer
Connecting the Interface and Power Cables
5. Connect the interface cable to the rear of the printer. For Serial or Parallel cables, securely
fasten the interface connector screws or clips.
POWER OFF
2. Connect power cable to AC adapter
1. Make sure power switch is OFF
4. Plug the power cable into an AC
outlet
3. Connect the AC adapter to the power
connector on the printer
IMPORTANT! PRIOR
TO CONNECTING ANY
INTERFACE CABLE
AND POWER CABLE TO
PRINTER, MAKE SURE
PRINTER IS OFF.
NOTE: THE ADVANTAGE
LX IS CONFIGURED TO
USE A STANDARD NULL
MODEM CROSSOVER
SERIAL CABLE WHEN
USING THE COM/SER
PORT TO CONNECT TO
A DTE DEVICE SUCH AS
A COMPUTER.
I O I O
COM/SER
Power OFF
Serial
(DB9)
ETHERNET
Power OFF
Ethernet
Power OFF
Parallel
(Mini-Centronics)
PARALLEL
9
CAUTION: DO NOT
TOUCH PRINTHEAD.
ELECTROSTATIC
DISCHARGE ESD
FROM THE HUMAN
BODY OR OTHER
OBJECTS CAN
DAMAGE PRINTHEAD.
PLEASE USE STATIC
SAFE PROCEDURES
WHEN WORKING
WITH PRINTHEAD.
PRINTHEAD MAY BE
HOT AFTER PRINTING.
NOTE: USE ONLY
COGNITIVETPG
APPROVED
MEDIA. FOR MORE
INFORMATION ON
COGNITIVETPG
APPROVED SUPPLIES,
CONTACT US AT
8007328950 OR AT
COGNITIVETPG.COM.
1. Unpack and prepare outward
wound or inward wound media for
installation into printer.
2. Use paper guide and spindle to install media roll as shown.
NOTE: PRINTER IS
SHOWN WITH MEDIA
COVER REMOVED FOR
CLARITY. THERMAL
TRANSFER TT
MODEL USED FOR
ILLUSTRATION.
Printhead
Printhead release
Paper guide
Paper spindle
Label roll
Drive roller
ON/OFF switch
1
2
3
!
CAUTION!
10
1. Position ribbon in front of printer
with supply core closest to printer
and text on ribbon leader facing
down. Raise dust cover.
3. Place the left side of the ribbon
supply core into the left supply
core mount.
Loading Thermal Transfer Ribbon
NOTE: THIS STEP
IS FOR THERMAL
TRANSFER TT
ADVANTAGE LX
PRINTERS. USE ONLY
COGNITIVETPG
APPROVE THERMAL
RIBBON. FOR MORE
INFORMATION ON
COGNITIVETPG
APPROVED
SUPPLIES, CALL
800.732.8950 OR
VISIT OUR WEBSITE
COGNITIVETPG.COM
2. Unlatch printhead and fully raise
the printhead mechanism.
4. Gently pull the right supply core
mount open and place the right
side of the ribbon core on the
mount.
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3
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