Cochlear Baha 5 SuperPower User manual

Cochlear™Baha®

Power Sound Processor

User manual part A

ZONE 1

EN-GB English 3

FR Français 17

DE Deutsch 31

NL Nederlands 45

IT Italiano 59

23 4

5 6

8 10

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Welcome

Congratulations on your choice of the Cochlear™ Baha®5 Power Sound Processor.

You are now ready to use Cochlear’s highly advanced bone conduction sound

processor, featuring sophisticated signal processing and wireless technology.

This manual is full of tips and advice on how to best use and care for your Baha sound

processor. By reading this manual and then keeping it handy for future reference, you

will ensure that you get the most benefit out of your Baha sound processor.

Key to device

See figure 1

1. Visual indicator

2. Microphones

3. Battery compartment door

4. Tamper proof lock

5. Attachment point for the safety line

6. Volume rocker

7. Program button, Wireless audio

streaming button

8. Plastic snap connector

Note on figures: The figures included

on the cover correspond to information

specific to this model of sound processor.

Please reference the appropriate figure

when reading. The images shown are not

to scale.

Introduction

To ensure optimal performance, your

hearing care professional will fit the sound

processor to suit your needs. Be sure to

discuss any questions or concerns that

you may have regarding your hearing or

use of this system with your hearing care

professional.

Warranty

The warranty does not cover defects or

damage arising from, associated with,

or related to the use of this product with

any non-Cochlear processing unit and/

or any non-Cochlear implant. See the

“Cochlear Baha Global Limited Warranty

card” for more details.

English

Contacting Customer Service

We strive to provide you with the best

possible products and services. Your views

and experiences with our products and

services are important to us. If you have

any comments you would like to share,

please contact us.

Customer Service – Cochlear Americas

10350 Park Meadows Drive, Lone Tree

CO 80124, USA

Toll free (North America) 1800 523 5798

Tel: +1 303 790 9010,

Fax: +1 303 792 9025

E-mail: customer@cochlear.com

Customer Service – Cochlear Europe

6 Dashwood Lang Road, Bourne Business

Park, Addlestone, Surrey KT15 2HJ, United

Kingdom

Tel: +44 1932 26 3400,

Fax: +44 1932 26 3426

E-mail: info@cochlear.co.uk

Customer Service – Cochlear Asia Pacific

1 University Avenue, Macquarie University,

NSW 2109, Australia

Toll free (Australia) 1800 620 929

Toll free (New Zealand) 0800 444 819

Tel: +61 2 9428 6555,

Fax: +61 2 9428 6352 or

Toll free Fax 1800 005 215

E-mail: customerservice@cochlear.com.au

Key to symbols

The following symbols will be used

throughout this document. Please refer to

the list below for explanations:

“Caution” or “Caution,

consult accompanying

documents”

ACMA symbol (Australian

Communications and Media

Authority) compliant

Audible signal Temperature limitation

2797

CE mark and Notified Body

number Interference risk

Manufacturer Date of manufacture

Batch Code By prescription

Medical device Bluetooth®

Catalogue number

Refer to instructions/

booklet.

Note: Symbol is blue.

Serial Number Recyclable material

Unique device identifier

Made for iPod, iPhone, iPad

Keep dry Waste of Electrical and

Electronic Equipment

Radio compliance

certification for Korea

Radio compliance

certification for Brasil

Radio compliance

certification for Japan

English

On/off

See figure 2

1. To turn on your sound processor close

the battery door completely.

2. To turn off your sound processor

gently open the battery door until you

feel the first “click”.

When your sound processor is turned off

and then back on again, it will return to

Program 1 and default volume level.

Status indicator

See figure 3

Visual indicators and beeps will alert you

of changes to your sound processor.

For a complete overview see the Visual

indicators and beeps chart at the end of

the section.

Change program/streaming

See figure 4

Your sound processor can be fitted with

up to four programs suitable for different

listening environments. The program

button lets you choose from these pre-set

programs and enable/disable wireless

streaming.

• To change program press the program

button located on the top of your

sound processor.

• To activate audio wireless streaming

press and hold the program button.

Press the program button again to

end wireless streaming and return to

the previous program.

If you are a bilateral user, program

changes you make to one device will

automatically apply to the second device.

This function can be enabled or disabled

by your hearing care professional.

NOTE:

You can also change program and

adjust the volume using the optional

Cochlear Baha Remote Control or

Cochlear Wireless Phone Clip or

directly from iPhone, iPad or iPod

touch (see MFi for more information).

Adjust volume

See figure 5

You can adjust the volume level of your

sound processor using the volume

rocker located on the side of the sound

processor.

• To increase the volume, press the top

of the volume rocker.

• To decrease the volume, press the

bottom of the volume rocker.

Keylock

You can use the Keylock function to

prevent inadvertent changes to your

sound processor settings (such as

program choice or volume level). This

function can be enabled or disabled by

your hearing care professional and is

an important feature when the sound

processor is being used by a child.

Wireless Accessories

Your sound processor is compatible with

a range of Cochlear Wireless Accessories

that can enhance your listening

experience. Ask your hearing care

professional to learn more about your

options or visit www.cochlear.com.

Flight mode

See figure 6

Wireless functionality must be deactivated

when boarding a flight.

1. To turn on Flight mode first turn off

the sound processor by opening the

battery door.

2. Press and hold the program button

and at the same time, close the

battery door.

To turn off Flight mode simply turn the

sound processor off and back on again.

Made for iPhone (MFi)

Your sound processor is a Made for

iPhone (MFi) hearing device. This allows

you to control your sound processor

and stream audio directly from iPhone,

iPad or iPod touch. For full compatibility

details and more information visit

www.cochlear.com.

1. To pair your sound processor turn

on Bluetooth on your iPhone, iPad or

iPod touch.

2. Turn off your sound processor and go

to Settings > General > Accessibility on

your iPhone, iPad or iPod touch.

3. Turn on your sound processor and

select Hearing Aids in the Accessibility

menu.

4. When displayed, tap on the sound

processor name under “Devices” and

press Pair when prompted.

Talk on the phone

See figure 7

For best results, use a Cochlear Wireless

Phone Clip or stream the conversation

directly from your iPhone. When using

a normal handheld phone, place the

receiver near the microphone inlet of your

sound processor instead of near your

ear. Ensure the receiver does not touch

the sound processor as this may result in

feedback.

English

Replace the battery

See figure 8

The visual indicators and beeps will alert

you when there is approximately one hour

of battery power remaining. At this time

you may experience lower amplification.

If the battery runs down completely the

sound processor will stop working.

Use one of the batteries (zinc-air, non-

rechargeable) included in the sound

processor kit as a replacement. The

batteries included in the kit reflect

Cochlear’s latest recommendations.

Contact your hearing care professional for

additional batteries.

1. To replace the battery hold the sound

processor with the front facing up.

2. Gently open the battery door until it is

completely open.

3. Remove the old battery and dispose of

it according to local regulations.

4. Remove the new battery from the

packet and peel away the sticker on

the + side.

5. Insert the battery into the battery

compartment with the + side facing

up.

6. Gently close the battery door.

Tips

• To maximise battery life, switch off the

sound processor when it is not in use.

• Battery life decreases as soon as the

battery is exposed to air (when the

plastic strip is removed) so be sure to

only remove the plastic strip directly

prior to use.

• Battery life depends on daily use,

volume levels, wireless streaming,

sound environment, program setting,

and battery strength.

• If a battery leaks, replace it

immediately.

Lock and unlock the battery door

See figure 9

You can lock the battery door to prevent it

from opening accidentally (tamper-proof).

This is particularly useful to prevent

children, and other recipients in need of

supervision, from accidentally accessing

the battery.

1. To lock the battery door, close the

battery door completely and place the

Locking tool into the battery door slot.

Slide the locking pin up into place.

2. To unlock the battery door, place the

Locking tool into the battery door slot.

Slide the locking pin down into place.

WARNING:

Batteries can be harmful if swallowed,

put in the nose or in the ear. Be sure

to keep your batteries out of reach

of small children and other recipients

in need of supervision. Before use,

verify that the battery door is properly

locked. In the event a battery is

accidentally swallowed, or stuck in the

nose or in the ear, seek immediate

medical attention at the nearest

emergency centre.

Attach the Safety line

See figure 10

To use the Safety line, simply attach it to

the sound processor and clip it on to your

shirt or jacket.

Cochlear recommends connecting the

Safety line when engaging in physical

activities. Children should use the Safety

line at all times.

General care

Your sound processor is a delicate

electronic device. Follow these guidelines

to keep it in proper working order:

• Turn off and store the sound

processor free from dust and dirt.

• Remove the battery when storing the

sound processor for long periods.

• Avoid exposing your sound processor

to extreme temperatures.

• Remove your sound processor before

applying hair conditioners, mosquito

repellent or similar products.

• Secure your sound processor with a

Safety line during physical activities. If

the physical activity involves contact,

Cochlear recommends removing your

sound processor.

• Your sound processor is not

waterproof. Do not use it when

swimming and avoid exposing it to

heavy rain

• For cleaning your sound processor

and snap coupling use the

Baha sound processor Cleaning kit.

If the sound processor becomes very

wet

1. Immediately open the battery door

and remove the battery.

2. Put your sound processor in a

container with drying capsules such

as a Dri-Aid Kit. Leave it to dry out

overnight. Drying kits are available

from most hearing care professionals.

English

Feedback (whistling) problems

See figure 11

• Check to ensure that your sound

processor is not in contact with items

such as glasses or a hat or in contact

with your head or ear.

• Check that the battery compartment

is closed.

• Check that there is no external

damage to the sound processor.

Contact you hearing care professional if

problems persist.

Share the experience

See figure 12

Family members and friends can “share

the experience” of bone conduction

hearing using the test rod.

1. Turn on your sound processor and

attach it on the test rod by tilting it

into place.

2. Hold the test rod against the skull

bone behind an ear. Plug both ears

and listen.

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