COBHAM Explorer 510 User manual
EXPLORER 510
User manual
98-143082-A ii
Document number: 98-143082-A
Release date: 17 December 2014
Disclaimer
Any responsibility or liability for loss or damage in connection with the use of this product and the
accompanying documentation is disclaimed by Thrane & Thrane A/S. The information in this manual is
provided for information purposes only, is subject to change without notice and may contain errors or
inaccuracies. Manuals issued by Thrane & Thrane A/S are periodically revised and updated. Anyone
relying on this information should acquire the most current version e.g. from www.cobham.com/satcom,
Service and support, or from the distributor.Thrane & Thrane A/S is not responsible for the content or
accuracy of any translations or reproductions, in whole or in part, of this manual from any other source.
In the event of any discrepancies, the English version shall be the governing text.
Thrane & Thrane A/S is trading as Cobham SATCOM.
Copyright
© 2014 Thrane & Thrane A/S. All rights reserved.
Trademark acknowledgements
•Inmarsat is a registered trademark of the International Maritime Satellite Organisation (IMSO) and
is licensed by IMSO to Inmarsat Limited and Inmarsat Ventures plc.
• Other product and company names mentioned in this manual may be trademarks or trade names of
their respective owners.
98-143082-A iii
Safety summary 1
The following general safety precautions must be observed during all phases of operation, service
and repair of this equipment. Failure to comply with these precautions or with specific warnings
elsewhere in this manual violates safety standards of design, manufacture and intended use of the
equipment. Cobham SATCOM assumes no liability for the customer's failure to comply with these
requirements.
Do not operate in an explosive atmosphere
Do not operate the equipment in the presence of flammable gases or fumes. Operation of any
electrical equipment in such an environment constitutes a definite safety hazard.
Keep away from live circuits
Operating personnel must not remove equipment covers. Component replacement and internal
adjustment must be made by qualified maintenance personnel. Do not replace components with
the power cable connected. Under certain conditions, dangerous voltages may exist even with the
power cable removed. To avoid injuries, always disconnect power and discharge circuits before
touching them.
Do not service alone
Do not attempt internal service or adjustments unless another person, capable of rendering first aid
resuscitation, is present.
Do not substitute parts or modify equipment
Because of the danger of introducing additional hazards, do not substitute parts or perform any
unauthorized modification to the equipment.
Keep away from antenna front
This device emits radio frequency energy when switched on. To avoid
injury, keep a minimum safety distance of 60 cm from the antenna front
when the EXPLORER 510 is on.
Garder à l'écart de l'avant de l'antenne
Le présent appareil émet des radiofréquences lors de son utilisation. Afin
d'éviter tout risque pour la santé, une distance minimale de 60 cm est nécessaire entre l'utilisateur
et l'avant de l'EXPLORER 510.
Only use approved batteries from Cobham SATCOM
Use of non approved batteries may result in explosion, fire, electrical shock or injury.
Observe marked areas
Under extreme heat conditions do not touch areas of the EXPLORER 510
that are marked with this symbol, as it may result in injury.
Antenna safety instructions
98-143082-A iv
Antenna safety instructions 2
Use only manufacturer supplied antennas.
Antenna minimum safe distance: 0.6 m
Antenna gain
Directional, with maximum gain of 11 dBi (with reference to isotropic).
The Federal Communications Commission has adopted a safety standard for human
exposure to RF (Radio Frequency) energy which is below the OSHA (Occupational Safety
and Health Act) limits.
Antenna mounting
The antenna supplied by the manufacturer must be located such that during radio
transmission, no person or persons can come closer than the above indicated minimum
safe distance to the front face of the antenna, i.e. 0.6 m.
L'antenne fournie par le fabricant doit être placée de telle sorte que, durant les
transmissions radio, personne ni aucun groupe de personnes ne puisse s'approcher à une
distance inférieur à la distance de sécurité minimal indiquée ci-dessus, c.-à-d., 0.6 m.
To comply with current FCC RF Exposure limits, the antenna must be installed at or
exceeding the minimum safe distance shown above, and in accordance with the
requirements of the antenna manufacturer or supplier.
Radiation warning
You, as the qualified end-user of this radio device, must control the exposure conditions
of bystanders to ensure the minimum separation distance (above) is maintained
between the antenna and nearby persons, for satisfying RF Exposure compliance. The
operation of this transmitter must satisfy the requirements of General Population/
Uncontrolled Environment. Only use the terminal when persons are at least the
minimum distance from the front face of the antenna.
WARNING! Maintain a separation distance of at least 0.6 m from the
front face of the antenna to a person.
About this manual
98-143082-A v
About this manual 3
Intended readers
This manual is a user manual for the EXPLORER 510. The manual is intended for anyone
who is using or intends to use the EXPLORER 510. No specific skills are required to
operate the EXPLORER 510. However, it is important that you observe all safety
requirements listed in the Safety summary in the beginning of this manual, and
operate the EXPLORER 510 according to the guidelines in this manual.
Related documents
The following documents are related to this manual and to the EXPLORER 510 system.
Typography
In this manual, typography is used as indicated below:
Bold is used for the following purposes:
•Toemphasizewords.
Example: “Do not touch the antenna front during pointing”.
• To indicate what the user should select in the user interface.
Example: “Select Control panel > WLAN and click Enable”.
Italic is used to emphasize the paragraph title in cross-references.
Example: “For further information, see Connecting Cables on page...”.
Title and description Document
number
EXPLORER 510 Getting Started, English 98-143071
EXPLORER 510 Getting Started, Deutsch (German) 98-143073
EXPLORER 510 Getting Started, Français (French) 98-143074
EXPLORER 510 Getting Started, Español (Spanish) 98-143075
EXPLORER 510 Getting Started, Русский (Russian) 98-143076
EXPLORER 510 Getting Started, 中文 (Chinese) 98-143077
EXPLORER 510 Getting Started, 日本語 (Japanese) 98-143078
98-143082-A vi
Contents
Chapter 1 Introduction to EXPLORER 510
General description .................................................................................................................. 1
Features and interfaces of the EXPLORER 510 ............................................. 2
Your EXPLORER 510 terminal ......................................................................................... 3
Chapter 2 To get started
To unpack and assemble the EXPLORER 510 .................................................. 5
To switch the EXPLORER 510 on or off ................................................................ 7
To connect your WLAN-enabled device ............................................................... 8
To connect to LAN .................................................................................................................... 8
To access the web interface ............................................................................................ 9
To access the network .......................................................................................................... 9
To start and stop data connections .......................................................................13
To make phone calls over BGAN ...............................................................................15
External power ............................................................................................................................17
Semi-fixed installation ........................................................................................................18
Chapter 3 Operation
BGAN or cellular network .................................................................................................19
Connection to the EXPLORER 510 ...........................................................................19
Data connection ........................................................................................................................20
Phone calls ......................................................................................................................................25
Alerts ....................................................................................................................................................26
Status of the EXPLORER 510 .........................................................................................27
Tracking .............................................................................................................................................27
To charge your smartphone ...........................................................................................27
Chapter 4 Configuration
The EXPLORER Connect app ..........................................................................................29
The web interface ....................................................................................................................29
To point the antenna (BGAN) .......................................................................................32
Contents
98-143082-A vii
To enter the SIM PIN in the web interface ...................................................33
To control data connections from web interface (BGAN) ................34
Status information ..................................................................................................................35
The Control panel ....................................................................................................................36
To use the logs ............................................................................................................................37
Battery status information .............................................................................................38
To set up the interfaces ....................................................................................................39
To manage smartphones ...................................................................................................42
Support features .......................................................................................................................43
Terminal settings ......................................................................................................................46
To set up your data connection packages (BGAN) ..................................51
To set up tracking ....................................................................................................................53
Advanced settings ...................................................................................................................55
Optional: To set up cellular network for data ...............................................64
Chapter 5 Maintenance and troubleshooting
Support ...............................................................................................................................................66
Software update ........................................................................................................................67
Restore the settings of the EXPLORER 510 ....................................................69
Maintenance .................................................................................................................................70
Troubleshooting ........................................................................................................................71
Log files ..............................................................................................................................................80
App. A Technical specifications
General specifications .........................................................................................................82
Battery specifications (internal battery) ...........................................................83
Interfaces specifications ..................................................................................................83
Built-in BGAN antenna ........................................................................................................85
AC/DC adapter .............................................................................................................................85
Outline drawing ..........................................................................................................................86
Satellite coverage ....................................................................................................................88
Contents
98-143082-A viii
App. B Conformity
CE (R&TTE) ......................................................................................................................................89
IC .............................................................................................................................................................89
FCC .........................................................................................................................................................89
Japanese Radio Law and Japanese Telecommunications Business
Law Compliance. ........................................................................................................................90
Glossary ......................................................................................................................................................................92
Index ......................................................................................................................................................................95
98-143082-A General description 1
Chapter 1
Introduction to EXPLORER 510 1
General description
The EXPLORER 510 is the smallest EXPLORER BGAN terminal ever and is the ideal combination
of performance and portability. It provides simultaneous high quality voice and broadband
access at speeds up to 464 kbps.
The durable magnesium casing and a dust and water resistant design makes the EXPLORER 510
the perfect choice when working off the beaten track but still dependent on a reliable
connection.
Your equipment connects to the EXPLORER 510 with wireless LAN (WLAN).
WLAN is the primary connection between your equipment and the EXPLORER 510. However, a
USB interface is also available, with possible connection of LAN using a USB to LAN Converter
Cable (included).
The EXPLORER 510 provides access to up to 464 kbps Standard data and 32, 64 and 128 kbps
Streaming data and may be used for:
• Broadcasting
• Internet browsing
•E-mail
• Phone services (using WLAN or LAN)
•Filetransfers
• Video conference and Streaming
• VPN (Virtual Private Network) access to corporate servers
Chapter 1: Introduction to EXPLORER 510
98-143082-A Features and interfaces of the EXPLORER 510 2
The EXPLORER 510 can withstand severe environmental conditions such as humidity, dust,
extreme weather and changing temperatures. It is small in size and fits easily into a backpack
or similar.
Features and interfaces of the EXPLORER 510
Features
Full duplex, single or multi-user, standard data up to 464 kbps
Support for streaming data at 32, 64 and 128 kbps
Standard WLAN and USB Host interface
LAN connection using USB to LAN Converter Cable
Support for EXPLORER Cellular Modem for connection to cellular network
Built-in battery
Built-in DHCP/NAT wireless router
Solar panel direct interface
10-32 VDC input
100-240 VAC power adapter
IP66 protection
Support for GPS, GLONASS and BeiDou-2 navigation systems
Support for the EXPLORER Connect app, which makes it easy to use your smart device to
make calls over BGAN, and to set up the EXPLORER 510.
Built-in web interface allowing you to manage your calls and customize the terminal to your
specific needs, using a smartphone, computer or tablet.
Point-to-Point Protocol over Ethernet (PPPoE)
Built-in PBX and SIP server managing voice communication
Multilingual user interface (English, French, German, Russian, Spanish, Chinese, Japanese)
CE, FCC, GMPCS and IC certified
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