CMC DayMark 9700 Installation guide
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DIRECTLY OR INDIRECTLY, FROM ANY ERRORS, OMISSIONS OR DISCREPANCIES IN
THE INFORMATION CONTAINED IN THIS DOCUMENT.
CMC Group, Inc. cannot guarantee that changes in software and equipment made by
other manufacturers, and referred to in this publication, do not affect the applicability of
information in this publication.
COPYRIGHT
© 2013 CMC Group, Inc. All rights reserved.
TRADEMARKS
Some of the product names mentioned herein are used for identification purposes only
and may be trademarks and/or registered trademarks of their respective companies.
DayMark and DayMark Safety Systems are registered trademarks of CMC Group, Inc.
TransAct and Ithaca are registered trademarks of TransAct Technologies, Inc.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United
States and/or other countries.
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PRIVELEDGED AND CONFIDENTIAL
Confidential Information: This manual contains information that is confidential or Propri-
etary. Be aware that any disclosure, copying, distribution or use of the contents of this
manual is prohibited.
TABLE OF CONTENTS
CHAPTER 1: INTRODUCING YOUR DayMark 9700 1
SUPPORT....................................................................... 1
Technical and Sales Support................................ 1
Online Technical Support.................................... 1
Telephone Technical Support................................ 1
INSTALLATION AND SETUP.............................................. 2
Unpack the Terminal........................................... 2
Set Up the Terminal............................................ 2
Terminal Overview............................................. 3
Print Mechanism Replacement.............................. 4,5
Loading Labels into Terminal................................ 5,6,7
Print Head Cleaning Instructions........................... 8
Printer Housing Cleaning Instructions..................... 9
CHAPTER 2: OPERATING YOUR DayMark 9700 10
Overview......................................................... 10
Function Button Guide........................................ 11
Help Button Guide............................................. 12
Search Function Guide....................................... 13,14
Setup Button Guide............................................ 15
Adjusting Date and Time..................................... 16
Setting Display Preferences.................................. 17
Calibrating....................................................... 18,19
Saving/Loading Update/Backup......................... 20
System Preferences Guide................................... 21,22
Configure Left and Right Printer Label Layouts.......... 23
Label Layouts.................................................... 24,25,26,27
Printing Labels with your Terminal.......................... 28,29
Modifying Labels............................................... 30,31
Repan/Reprint................................................... 32
Batch Print Creating and Editing........................... 33,34
CHAPTER 3: DAYMARK MENU EDITOR 35
Menu Editor Main Menu..................................... 35,36
Menu Data Update USB Instructions...................... 37
Menu Data Micro SD Update Instructions............... 38
Menu Data TFTP Updating.................................. 39
TFTP Updating Process........................................ 40,41,42
TFTP Overview.................................................. 42,43
Modify and Adding a New Item.......................... 44,45
Batch Printing.................................................... 46,47
CHAPTER 4: OPERATING SYSTEM MANAGEMENT 48
USB Update/Backup Instructions.......................... 48,49
Micro SD Card Update Instructions....................... 50
TFTP Updating.................................................. 51
Network Settings Information............................... 51
CHAPTER 5: SELECT YOUR LABEL 52
Label Adhesives................................................. 52
Label Formats.................................................... 53,54,55
CHAPTER 6: CREATING YOUR SYSTEM 56
Column Descriptions......................................... 56
Expire1 and Expire2 Sets.................................. 57
Ingredient Information........................................ 58
Nutritional Information....................................... 58
Batch Printing and other Features......................... 59
CHAPTER 7: APPENDIX 60
File System Structure........................................... 60
SYS Folder Detail............................................... 61
DayMark 9700 System Features.......................... 62
Standard Features.............................................. 62
Physical Terminal Specification............................. 63
DayMark Warranty Policy................................... 64
Transact Warranty Policy..................................... 65,66,67
CHAPTER 3: DAYMARK MENU EDITOR 35
Menu Editor Main Menu..................................... 35,36
Menu Data Update USB Instructions...................... 37
Menu Data Micro SD Update Instructions............... 38
Menu Data TFTP Updating.................................. 39
TFTP Updating Process........................................ 40,41,42
TFTP Overview.................................................. 42,43
Modify and Adding a New Item.......................... 44,45
Batch Printing.................................................... 46,47
CHAPTER 4: OPERATING SYSTEM MANAGEMENT 48
USB Update/Backup Instructions.......................... 48,49
Micro SD Card Update Instructions....................... 50
TFTP Updating.................................................. 51
Network Settings Information............................... 51
CHAPTER 5: SELECT YOUR LABEL 52
Label Adhesives................................................. 52
Label Formats.................................................... 53,54,55
CHAPTER 6: CREATING YOUR SYSTEM 56
Column Descriptions......................................... 56
Expire1 and Expire2 Sets.................................. 57
Ingredient Information........................................ 58
Nutritional Information....................................... 58
Batch Printing and other Features......................... 59
CHAPTER 7: APPENDIX 60
File System Structure........................................... 60
SYS Folder Detail............................................... 61
DayMark 9700 System Features.......................... 62
Standard Features.............................................. 62
Physical Terminal Specification............................. 63
DayMark Warranty Policy................................... 64
Transact Warranty Policy..................................... 65,66,67
1.INTRODUCING YOUR DayMark 9700
TECHNICAL AND SALES SUPPORT
DayMark Safety provides resources for your food rotation terminal. We offer both technical
support and sales assistance.
ONLINE SALES SUPPORT
Technical assistance is available at www.daymarklabels.com. There you will find support
documents for your DayMark 9700 Food Rotation Terminal as well as contact information
via phone and email: techsupport@daymarksafety.com.
TELEPHONE TECHNICAL SUPPORT
DayMark technical support is also available at 877.620.8878.
To help us serve you faster, please have the following information ready when you call:
• The model number and serial number of the terminal.
• A list of any other peripheral devices attached to the same port as the terminal.
• What application software, operating system, and network (if any) you are using.
• Task being completed and situation when the problem occured.
• Unsuccessful steps you have taken prior to calling.
SUPPORT
1.
INSTALLATION AND SETUP
UNPACK THE TERMINAL
Preserving the original packing materials is advised. DayMark and other service entities
are not responsible for damaged return items that are not packaged in original shipping
material.
SET UP THE TERMINAL
The terminal requires a flat open area with access to a standard electrical outlet. Please
ensure that there is space in front of the terminal as the touch screen rotates upward. This
allows access to replace DayMark and DayMark approved labels as well as servicing
printer mechanisms.
Plug the power cord of the terminal into an appropriate electrical outlet (100 VAC - 240
VAC, 50-60 Hz). Then toggle the power switch located at the rear of the left side of the
terminal, as shown in the figure.
Power Switch
1. INTRODUCING YOUR DAYMARK 9700 1. INTRODUCING YOUR DAYMARK 9700
2.
1. INTRODUCING YOUR DAYMARK 9700 1. INTRODUCING YOUR DAYMARK 9700
3.
5.
2.
1.
1. Front Terminal Door: Rotates upward revealing label rolls and printer mechanisms.
2. Touch Screen Display: Dynamic center portion of display area. Arranges menu items
and categories, as well as supplies navigation for terminal software.
3. Function Buttons: Permanent buttons containing main menu functions.
4. Access Door: Slide down to gain access to USB, Ethernet and SD Card ports.
5. Right and Left Printer Slot: Labels are dispensed through these openings.
TERMINAL OVERVIEW
4.
3.
1. Grasp the sides of the display, then pull and lift upward.
2. The display will end in a horizontal orientation when completely open.
PRINT MECHANISM REPLACEMENT
3. The lower terminal door should then be pulled forward and down with both hands.
1. INTRODUCING YOUR DAYMARK 9700
4.
1. INTRODUCING YOUR DAYMARK 9700
1. INTRODUCING YOUR DAYMARK 9700
5.
1. INTRODUCING YOUR DAYMARK 9700
4. Slide the printer mechanism carefully out of the terminal.
5. Replacement printer mechanism plugs directly into the unit.
LOADING LABELS INTO TERMINAL
1. Grasp the sides of the display, then pull and lift upward.
5. Place label stock under the sensor arm in printer mechanism as shown above. Be sure
that the sensor is positioned directly over a label rather than the web (gap) between
labels, leaving three or four labels in front of printer mechanism.
1. INTRODUCING YOUR DAYMARK 9700
6.
3. DayMark and DayMark approved labels can then be placed into the label roll bucket.
The label stock should be coming off the top of the roll.
1. INTRODUCING YOUR DAYMARK 9700
2. Grab blue plastic lock and slide left until the metal top opens.
Table of contents
