ClearCube A Series Operating and safety instructions

A–Series

Setup and Installation Guide

Revision 1.6.05.10.2013

Technical Support

See the Support Web site for documentation, technical updates, drivers and downloads,

warranty information, and software revisions.

Web: http://www.clearcube.com/support/

Email: support@clearcube.com

Phone: (512) 652-3400 or call toll free (866) 652-3400 (United States)

Corporate Headquarters

ClearCube Technology, Inc.

3700 W Parmer Ln

Austin, Texas 78727

Email: [email protected]m

Phone: (512) 652-3500 or call toll free (866) 652-3500 (United States)

Fax: (512) 652-3501

Or your local ClearCube Reseller or Authorized Service Provider

Copyrights

publication may not be reproduced or transmitted in any form, electronic or mechanical,

including photocopying, recording, storing in an information retrieval system, or translating, in

whole or in part, without the prior written consent of ClearCube Technology, Inc.

This information is subject to change without notice and ClearCube shall not be liable for any

direct, indirect, special, incidental or consequential damages in connection with the use of this

material.

Trademarks

ClearCube™, Sentral™, Blade Switching BackPack™, PC Blade™, C/Port™, and I/Port™

are trademarks of ClearCube Technology, Inc. Product and company names mentioned herein

are trademarks or trade names of their respective companies.

Patents

The ClearCube Architecture and its components described in this user manual are protected by

numerous granted and pending U.S. and international patents.

Granted patents include: US05926172, US05966056, US05994952, US06012101,

US06020839, US06037884, US06038616, US06119146, US06148182, US06167241,

US06385666, US06421393, US06426970, US06633934, US06708247, US06735658, and

US06886055.

Patents pending include: US S/N 09/755378, US S/N 10/279475, US S/N 10/198719, US S/N

10/198650, US S/N 10/409219, US S/N 09/728667, US S/N 09/728669, US S/N 10/411804,

US S/N 10/411908, US S/N 10/458853, US S/N 10/364584, US S/N 10/301536, US S/N

60/411066, US S/N 10/662933, US S/N 10/662889, US S/N 10/662932, US S/N 10/662968,

US S/N 10/301563, US S/N 10/662936, US S/N 10/301518, US S/N 10/662955 and US S/N

10/662954.

Inquiries regarding patented technology should be directed to ClearCube Corporate

Headquarters.

iii

Contents

How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

FCC Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

California Proposition 65 Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

WEEE Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Medical and Clinical Use of ClearCube Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Chapter 1. A–Series Architecture and Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1.1 A–Series Blade PCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1.1.1 Blade PC Overview, Identification Labels, and Serial Number . . . . . . . . . . . . . . . . . . . . 3

1.1.1.1 Blade PC Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

1.1.1.2 Blade PC Identification Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.1.1.3 Blade PC Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.1.2 A6106D Blade PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.1.3 A6105D Blade PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1.2 A–Series Chassis and Expansion Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.3 Cloud Desktops: Zero Clients and Thin Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.4 Monitor Support and Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Chapter 2. Site Preparation and Network Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.1 About Your Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.1.1 Inspecting Your Shipment and Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.1.2 Unpacking Your Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.2 Rack and Cabinet Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.2.1 Space and Floor Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.2.2 Cooling and Airflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.3 Chassis and Blade Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.3.1 Power Input Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.3.2 Power Circuit Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.4 Chassis Expansion Backplane and Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.4.1 Chassis Ports and Supported Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.4.2 Ethernet Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.4.3 Supported Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.5 Example Deployment Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.5.1 Dedicated PCoIP Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.5.2 Shared Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Chapter 3. Chassis and Blade PC Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

3.1 Tools for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

3.2 Installing an A–Series Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

3.2.1 Chassis Container Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3.2.2 Chassis AC Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3.2.3 Mounting A–Series Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3.2.3.1 Cabinet Mounting Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3.2.3.2 Using a Chassis Accessory Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

3.2.3.3 Using a Chassis Rapid–Mount Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

3.2.3.4 Removing a Rapid–Mount Kit Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

3.2.4 Attaching and Removing the Expansion Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

3.2.4.1 Attaching the Expansion Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

3.2.4.2 Removing the Expansion Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

3.2.5 Chassis Power and Failover Power Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

3.2.5.1 To Enable Chassis Failover Power Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

3.2.5.2 To Power Chassis without Failover Power Feature . . . . . . . . . . . . . . . . . . . . . . . . 31

3.3 Configuring A–Series Blade PCs before Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

3.3.1 Viewing Pre-OS Video (BIOS and Network Boot, PXE Boot) . . . . . . . . . . . . . . . . . . . 31

3.3.1.1 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

3.3.1.2 Connecting Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

3.3.1.3 Create Session and View Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

3.3.2 Operating System Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

3.3.2.1 Using the Default Operating System Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

3.3.2.2 Custom Operating System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

3.3.2.3 Installing a Custom Image from an Image File Server . . . . . . . . . . . . . . . . . . . . . . 37

3.4 Installing Blade PC in a Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

3.5 Removing Blade PC from a Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Chapter 4. Upgrading and Maintaining Blade PCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

4.1 Use Authorized Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

4.2 Replacing Components: Permitted and Prohibited Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

4.3 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

4.3.1 A6106D Memory Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

4.3.2 A6105D Memory Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

4.3.3 General Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

4.3.4 Population Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

4.3.5 Installing DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

4.4 Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

4.4.1 A6106D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

4.4.2 A6105D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

4.5 BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

4.5.1 Clearing BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

4.5.1.1 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

4.5.1.2 Required Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

4.5.1.3 Setting up Zero Client and Blade PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

4.5.1.4 Connecting Zero Client and Blade PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

4.5.1.5 Clearing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

4.5.2 Updating (Flashing) BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

4.5.3 Recovering BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Appendix A. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Appendix B. Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Appendix C. Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

C.1 Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

C.2 Return Merchandise Authorization (RMA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

C.3 Power Cord Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Appendix D. Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

ClearCube Technology, Inc. vii

How to Use This Guide

This guide explains how to install and set up ClearCube Technology, Inc. A–Series chassis,

blades and components necessary for managed desktop environments. We recommend that

you familiarize yourself with the ClearCube architecture and product descriptions and read

through all installation and setup procedures before beginning installation.

If you encounter any issues, contact ClearCube Support using the contact information

provided on the inside front cover of this manual and in Appendix C. “Support” on page 61.

FCC Warning

This equipment generates and uses radio frequency energy and, if not installed and used in

strict accordance with the instructions in this manual, may cause interference to radio and

television reception. Changes or modifications not expressly approved by ClearCube

Technology, Inc. could void the user's authority to operate the equipment under FCC rules.

California Proposition 65 Statement

ClearCube products should be disposed of in accordance with local laws governing computer

equipment disposal.

WEEE Information

The products described in this document are subject to regulation under the European Union

Directive 2002/96/EC, that mandates separate waste collection, treatment, and recycling of

electronic products. This directive is commonly known as WEEE, for Waste from Electrical

and Electronic Equipment, and its intent is to promote the safe and sensible disposal of

products that have outlived their usefulness.

WARNING: ClearCube products contain chemicals, including lead, known to the

State of California to cause cancer, birth defects, or other reproductive harm.

Wash hands after handling.

viii A–Series Setup and Installation Guide

The “crossed-out” trash bin symbol, shown above, identifies products that should be recycled,

not simply discarded. ClearCube Technology, Inc. supports the reuse, recycling, recovery, and

responsible disposal of all products.

ClearCube Technology, Inc. is committed to meeting the requirements of the European Union

WEEE Directive. The goal of the directive is to reduce the environmental impact due to the

disposal of electrical and electronic equipment that has reached the end of its useful service life.

ClearCube products are sold exclusively to commercial and industrial customers and not to

private households. Under the WEEE legislation terms, commercial and industrial customers

have the responsibility to ensure that all electrical and electronic equipment is disposed of

properly and in accordance with all applicable laws and local regulations. For more

information, email r[email protected], or call (866) 652-3400 or +1 (512) 652-3400.

Materials used in this product, if not disposed of properly, could have adverse effects on the

environment and on human health. Do not dispose of these products in unsorted municipal

waste containers. Deliver electronic waste only to an approved recycling facility, a treatment

facility, or both. If one is not available, contact ClearCube for assistance.

Medical and Clinical Use of ClearCube Products

ClearCube products are not designed with components and testing for a level of reliability

suitable for use in or in connection with surgical implants or as critical components in any life

support systems whose failure to perform can reasonably be expected to cause significant

injury to a human. Applications of ClearCube products involving medical or clinical treatment

can create a potential for death or bodily injury caused by product failure, or by errors on the

part of the user. Because each end-user system environment is customized and differs from

ClearCube testing platforms and because a user may use ClearCube products in combination

with other products in a manner not evaluated or contemplated by ClearCube, the user is

ultimately responsible for verifying and validating the suitability of ClearCube products

whenever ClearCube products are incorporated in a system, including, without limitation, the

appropriate design, process and safety level of such system or application.

ClearCube Technology, Inc. ix

Symbols

Symbols are displayed on the hardware described in this document to convey specific

information to the operator and service person. It is important to understand the intended

meaning of these symbols. The following list shows each symbol displayed on ClearCube

Technology, Inc. products and explains the meaning of each symbol.

Refer to Manual

Used on the equipment’s rating label to direct the operator or service person to

this manual for additional information.

Shock Hazard

This symbol indicates the presence of electric shock hazards. Enclosures marked

with these symbols should only be opened by qualified service personnel. Refer

to the manual for additional information.

Power

Identifies the soft-start switch located on a blade used to power a blade on and

off.

Fuse

Located on equipment rating label. Symbol is accompanied with the

specifications needed for replacement. Only qualified technicians should

perform this operation.

Protective Earth Terminal

This symbol identifies the terminal that is used to connect all metal parts of an

enclosure through an external conductor to ground for protection against

electrical shock in a fault condition.

Ground Bond Terminal

This symbol identifies the ground bond terminal. This terminal is used to

connect the ground bonding conductor, or the combination of conductive parts,

to earth ground for safety purposes.

Equipment Protection Class II

May be located on the power adapter’s rating label. Indicates that equipment is

double–insulated from hazardous voltages. Not to be confused with Class 2, a

US National Electrical Code (NEC) circuit classification.

xA–Series Setup and Installation Guide

The following caution and warning symbols are used in this document to indicate situations

that merit checking this or another manual, or situations that could result in damage to

equipment or physical injury.

Safety Guidelines

Before undertaking any troubleshooting or maintenance procedure, carefully read all

WARNING and CAUTION notices. Equipment displaying warning or caution notices

contains voltage hazardous to human life and is capable of inflicting personal injury.

•Installations—You must install ClearCube equipment in accordance with local electrical

codes. Equipment might be subject to inspection.

•Chassis grounding—ClearCube’s chassis is designed with a three-conductor IEC 60320

appliance inlet that—with the proper power cord—connects the building’s external

protective earthing conductor to all accessible metal parts of the enclosure. To minimize

shock hazard, make sure your electrical power outlet has an appropriate earth safety

ground that is connected each time you power on the equipment.

Swedish safety regulations require the following statement:

—Apparaten skall anslutas till jordat uttag när den anslutas till ett nätuerk.—

Finnish safety regulations require the following statement:

— Laite on liitettävä suojamaadoituskoskettimilla varustettuun pistorasiaan.—

•Power cord selection—ClearCube or ClearCube distributors provide power cords that are

specifically designed for use with particular pieces of equipment and are approved for use

by the local authority having jurisdiction in the country where the equipment is put into

service. Refer to the installation sections of this manual for specific power cord

requirements. For information about obtaining replacement power cords, see

Appendix C. “Support” on page 61.

•Power adapters—ClearCube or ClearCube distributors provide power adapters that are

specifically designed for use with particular pieces of equipment and are approved for use

CAUTION: A Caution notice in this manual indicates that equipment

damage or minor injury may result if proper procedures are not followed.

WARNING: A Warning notice in this manual indicates that catastrophic

equipment damage or serious injury, including death, may result if proper

procedures are not followed.

Table of contents

Other ClearCube Chassis manuals

ClearCube

ClearCube A3000 User manual

ClearCube

ClearCube A3100 User manual

ClearCube

ClearCube R4300 Mounting instructions

ClearCube

ClearCube A3000 User manual

ClearCube

ClearCube V7000 User manual

Popular Chassis manuals by other brands

Advantech

Advantech IPC-623 Series user manual

IMC Networks

IMC Networks iMcV/18 installation guide

Chenbro

Chenbro RB13804N4WFT user manual

Lenovo

Lenovo ThinkSystem SR665 V3 user guide

Wuntronic

Wuntronic PCI4DRQ user guide

EtherWAN

EtherWAN EMC400 quick start guide

Overland Storage

Overland Storage SnapSAN S1000 Replacement instructions

Philips

Philips LC4.1E A Service manual

Supermicro

Supermicro SCF418 Series user manual

Chenbro

Chenbro RM437 Series user manual

Pickering

Pickering 40-914 user manual

HP A7503-S Product End-of-Life Disassembly Instructions

Supermicro

Supermicro SC823MTQ-R700LPB user manual

SilverStone

SilverStone RMS08 Series manual

NI cRIO-FRC II User manual and specifications

Pickering

Pickering 65-200 user manual

Allied Telesis

Allied Telesis AT-MMCR18 installation guide

Hisense

Hisense MSD6586 Service manual