Clear One INTERACT PRO User manual

INTERACT™ PRO | AT | 8i

USER'S MANUAL

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Preface

INTERACT AT | PRO | 8i USER’S MANUAL CLEARONE PART NO. 800-154-000-01 May 2010 (REV. 2.0)

any means without written permission from ClearOne Communications. Printed in the United States of America. ClearOne

reserves specific privileges. Information in this document is subject to change without notice.

Telephone: 1-800-945-7730

Fax: 1-801-977-0087

Email: tech.support@clearone.com

Web Site: www.clearone.com

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Table of Contents

Important Safety Information 6

INTERACT Software Overview 7

Installing the INTERACTSoftware 7

Navigating INTERACT Software 8

Connecting to Units 10

Working Offline 10

INTERACT MIC EX 11

INTERACT Dialers 12

INTERACT Dialer 12

INTERACT Dialer-W (Wireless) 12

INTERACT Com / COM-W (Wireless) 13

INTERACT COM 13

INTERACTCOM-W (Wireless) 13

Network Connection 14

Using Network Find 14

Phonebook 14

Phonebook Edit 14

Regional Settings 15

Date / Time 15

Event Log 16

Using the Event Log 16

Error Messages 16

System Checks 16

Open System Diagnostics 16

Firmware Loader 17

Connect to the INTERACT unit 17

Upload Firmware 17

INTERACTCOMUpdater 17

Connect to the INTERACT unit 17

Serial Commands 18

Connecting with Telnet 18

INTERACT AT 19

Basic Connections 20

Audio Conferencing Setup (INTERACTAT) 21

Auxiliary Devices (INTERACTAT) 22

Digital Phones 23

Device Toolbox - INTERACT AT 24

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Using the Device Toolbox Editor 24
Mixer Console - INTERACT AT 25
Mixer Options 25
Line Input Settings - INTERACT AT 26
Adding A Device Label 26
Equalization 26
Mute 26
Meters and Volume 26
Line Output Settings -- Interact AT 27
Adding a Device Label 27
Equalization 27
Meters and Volume 27
Camera Control 28
Camera Control Settings 28
Dialer - INTERACT AT 29
Making and Receiving Calls 29
Call Settings 30
Communications Settings - INTERACTAT 31
Network Settings 31
Serial Port Settings (AT Only) 31
Radio Settings - INTERACTPRO and AT 32
Record Output Settings -- INTERACT AT 33
Adding a Device Label 33
Meters and Volume 33
INTERACT Mic and Mic EX Settings - INTERACT AT Only 34
Level 34
Processing 34
Gating 35
Playback Input Settings - INTERACT AT 36
Adding a Device Label 36
Equalization 36
Stereo Mix 36
Meters and Volume 36
Telephone Settings - INTERACT AT 37
Telephone Settings 37
Loudspeaker Settings - INTERACT AT 38
ClearEffect™ 38
Equalization 38
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Mute 38

Meter and Volume 38

INTERACT COM Settings - INTERACTAT 39

Telephone Mode 39

INTERACT PRO 40

Connecting the INTERACTPROand INTERACT8i 41

INTERACT PRO 8i 42

Device Toolbox - INTERACT PRO 43

Adding a Device 43

Mic Settings - INTERACT PRO 45

Mixer Console - INTERACT PRO 48

Mixer Options 48

Cross Point Shortcut Menu 48

Line Input Settings - INTERACT PRO 50

Input Settings 50

Meters and Volume 50

Presets - INTERACT PRO 51

Saving a Preset 51

Dialer - INTERACT PRO 52

Making and Receiving Calls 52

Call Settings 53

Communications Settings - INTERACT PRO 54

Network Settings 54

Serial Tab 54

Radio Settings - INTERACTPRO and AT 55

COM Settings - INTERACT PRO 56

Level 56

Configuration 56

Telcos - INTERACT PRO 57

Telephone Settings 57

Processing Settings - INTERACT PRO 58

Level Tab 58

Output Settings - INTERACT PRO 60

Adding a Device Label 60

Levels 60

Compliance 61

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IMPORTANT SAFETY INFORMATION

Read all safety information before using this product.

1. Read these instructions.

2. Keep these instructions.

3. Pay attention to all warnings.

4. Follow all instructions.

5. Do not use this device in or around water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instruc-

tions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other appa-

ratus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug

has two blades with one wider than the other. A grounding type plug has two blades and a

third grounding prong. The wide blade or the third prong are provided for your safety. If the

provided plug does not fit into your outlet, consult an electrician for replacement of the obso-

lete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience

receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold

with the apparatus. When a cart is used, use caution when moving the cart/apparatus com-

bination to avoid injury from tip-over.

13. Unplug this apparatus during lightning storms or when unused for long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus

has been damaged in any way, such as power-supply cord or plug is damaged, liquid has

been spilled or objects have fallen into the apparatus, the apparatus has been exposed to

rain or moisture, does not operate normally, or has been dropped.

15. Use the mains plug to disconnect the apparatus from the AC mains. The mains plug shall

remain readily operable.

16. To completely disconnect unit power from the AC mains, disconnect the unit’s power cord

from the mains socket. To reconnect power, plug the unit’s power cord into the mains socket

following all safety instructions and guidelines.

17. Caution: Danger of explosion if lithium battery is incorrectly displaced. Replace only with the

same or equivalent type. Battery should only be replaced by qualified personnel and is not

intended as a user serviceable part. Do not expose batteries or battery pack to excessive

heat such as prolonged sunlight, fire or other heat sources.

18. Never push objects of any kind into this product through cabinet slots as they may touch dan-

gerous voltage points or short out parts that could result in fire or electric shock.

19. This product can interfere with electrical equipment such as tape recorders, TV sets, radios,

computers and microwave ovens if placed in close proximity.

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INTERACT SOFTWARE OVERVIEW

ClearOne’s INTERACT Software™ provides an easy interface for configuring system settings and

customizing the audio in your INTERACT conferencing system. While the INTERACT system is

designed to work out of the box for audio conferencing setups, INTERACT Software is required to

adjust audio levels and equalizer settings for the INTERACT components as well as the auxiliary

audio devices.

Installing the INTERACTSoftware

The INTERACTsoftware is available for download at: www.clearone.com -Resources -

Resource Library - under the section titled INTERACT. This section contains the latest software

and firmware releases and documentation for your product.

To install the software:

1. If you are installing from CD on a Windows machine, place the CD in the drive tray and close

the drive. If Autorun is enabled, the installer will launch. If you do not have Autorun enabled

double-click your cd-drive icon from My Computer and navigate to the Software folder.

Open the folder.

2. If you are downloading the software, unzip the downloaded file to a location of your choice.

Open the folder containing the unzipped setup files.

3. From this point, the instructions pertain to both a CDor downloaded install. Double-click

Setup.exe.

4. Once the installation wizard launches, read through the instructions. Click Next.

5. Read the INTERACTEULA, click either "I Do Not Agree" or "I Agree". If you agree, click

Next.

6. Read the Information screen, click Next

7. Select the installation folder, click Next

8. Confirm the installation, click Next

9. The Windows Device Driver Installation Wizard will launch, click Next. This will install the

required drivers for the ClearOne INTERACT product line.

10. When the Device Driver Installation Wizard confirms the status of the drivers, click Finish.

11. Repeat steps 9-10 if asked.

12. The installation is complete. You are ready to use the INTERACTsoftware.

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Navigating INTERACT Software

Menus and Toolbar

lThe Menus and Toolbar buttons provide quick access to INTERACT Software features such

as System Diagnostics, Phonebook, Firmware Uploader and Event Log.

Connections list

When the INTERACT Software is started the software will show all available connections. If USB or

RS-232 is chosen the software will connect immediately. If Ethernet is chosen, you will be

prompted for a username and password before connecting. The software can only make one

connection at a time..

Device Toolbox

lLists most common brands of auxiliary audio products (video codecs, sound cards, VCRs

and amplifiers). The audio settings for these devices have been optimized for use with the

INTERACT system. Users can add and edit their own devices. See the Edit Devices sec-

tion.

Configuration Screen

lAccess the configuration windows for the INTERACT system by clicking the icons.

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Interact AT screen shot

lINTERACT AT Only - COM units are enabled by selecting them from the

dropdown boxes (COMUnits are enabled on the INTERACTPRO by selecting

the appropriate check box).

Interact Pro screen shot

Online/Offline Indicator

lShows connection status (online/offline) and the name of the connected unit.

Status Indicators

lStatus for Communications (green = online, yellow = connecting, red = offline), Telephone

In Use (red = not in use, green = in use) and Mic Mute/Gating (red = mute, green = gated,

off = not gated).

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Connecting to Units

Serial Connection

lWhen you connect to the INTERACT unit with a serial cable, the unit is detected when you

start INTERACT Software and a connection to the unit is established. The name of your unit

and the online status are displayed below the Configuration screen.

Network Connection

lWhen INTERACT Software is started, it automatically finds all INTERACT units on the same

subnetwork and displays them in the Connections list. To connect, simply click the unit icon.

You will be prompted to enter the user name and password. Once a connection is estab-

lished, the Configuration screen will appear and the unit name and Online status will be dis-

played.

USB Connection

lAn INTERACT can be connected via USB to your Windows based computer. The INTERACT

software is compatible with Microsoft® Windows XP, Vista and Windows 7.

Working Offline

Note: Changes made offline will only take effect once they have been imported to a

connected INTERACT system.

Creating a New File

1. Click the New File toolbar icon.

2. Select either the INTERACT AT or INTERACT PRO depending on your system.

3. This will open the Configuration Screen where you can set user preferences for your INTER-

ACT system.

4. Save the file.

Editing an Existing File

1. Click the Open File toolbar button.

2. Using the Open browse window, locate and select your saved file.

3. Click Open and make desired changes.

4. Save the file.

Importing a File

Note: To import an existing file, you must first connect to an INTERACT unit.

1. Select Import File from the File menu.

2. Using the Open browse window, locate and select your saved file.

3. Click Open.

4. The new configuration settings will be sent to the connected INTERACT unit.

5. The device will require a reboot.

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