Cisco 8800 Series User manual
Add Buttons to Your Phone (8800 Series)
•Cisco IP Phone 8800 Key Expansion Module, on page 1
•Key Expansion Module Buttons and Hardware, on page 2
•Connect a Key Expansion Module to a Cisco IP Phone, on page 4
•Connect Two or Three Key Expansion Modules to a Cisco IP Phone, on page 8
•Manage Your Key Expansion Modules, on page 12
•Place a Call on the Key Expansion Module, on page 13
•Adjust the Key Expansion Module Screen Brightness, on page 13
Cisco IP Phone 8800 Key Expansion Module
A key expansion module allows you to add extra line appearances or programmable buttons to your phone.
The programmable buttons can be set up as phone line buttons, speed-dial buttons, or phone feature buttons.
Simplified dialing is not supported on the expansion modules.
The following table describes the number of Key Expansion Modules supported by each model in the Cisco
IP Phone 8800 Series.
Table 1: Key Expansion Module Support
Number of Key Expansion Modules SupportedCisco IP Phone Model
2 key expansion modules with 72 buttons8851 and 8851NR
3 key expansion modules with 108 buttons8861, 8865, and 8865NR
When multiple key expansion modules are attached to the phone, they are numbered according to the order
in which they are connected to the phone. For example:
• Key expansion module 1 is the closest unit to the phone.
• Key expansion module 2 is the unit in the middle.
• Key expansion module 3 is the farthest unit from the phone.
Add Buttons to Your Phone (8800 Series)
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Figure 1: Cisco IP Phone 8861 with Three Cisco IP Phone 8800 Key Expansion Modules
The slots in the side of the phone are designed only for use with the spine connectors on the key expansion
module. Insertion of other objects permanently damages the phone.
Caution
When you use key expansion modules, check with your administrator about power requirements.
Key Expansion Module Buttons and Hardware
Figure 2: Cisco IP Phone Key Expansion Module Buttons and Hardware
The following table describes the features of the key expansion module.
Table 2: Key Expansion Modules Buttons and Hardware
LCD screen—Displays the phone number, speed-dial number (or name or other text label), phone
service, or phone feature assigned to each button.
Icons that indicate line status resemble (in both appearance and function) the icons on the phone
to which the key expansion module is attached.
Add Buttons to Your Phone (8800 Series)
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Add Buttons to Your Phone (8800 Series)
Key Expansion Module Buttons and Hardware
Lighted buttons—18 buttons. If the feature on the button is the line feature, that button corresponds
to one line (same as on the phone). The lights beneath each button indicate the state of the
corresponding line as follows:
• light off—Line available or a call is ringing on an inactive page.
• green steady LED—Line in use by you, you have a call on hold, or a call being
transferred.
• red steady LED—Line in use by someone else or someone else has a call on hold on
a shared line.
• amber steady LED—Line ringing.
1
Shift buttons—2 buttons. The button for page 1 is labeled as 1and the button for page 2 is labeled
as 2. The lights in each button indicate the state of the page as follows:
• green steady LED—Page is in view.
• light off—Page is not in view.
• amber steady LED—Page is not in view with one or more alerting calls on the
page.
2
The key expansion module displays keys in two-column mode.
Two-Column Mode
In two-column mode, each button on the left and right of the screen is assigned to a different phone
number, speed-dial number (or name or other text label), phone service, or phone feature. In this
configuration, the key expansion module displays up to 18 items on page 1, and up to 18 items on page
2
Figure 3: Key Expansion Module with Two Columns
Add Buttons to Your Phone (8800 Series)
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Add Buttons to Your Phone (8800 Series)
Key Expansion Module Buttons and Hardware
Connect a Key Expansion Module to a Cisco IP Phone
If you want to install more than one key expansion module, you repeat steps 7-9 to connect the other key
expansion modules together.
Procedure
Step 1 Unplug the Ethernet cable from the phone.
Step 2 If installed, remove the footstand from the phone.
Step 3 Locate the accessory connector covers on the side of the phone.
This diagram shows the location.
Step 4 Remove the two accessory connector covers, as shown in the diagram.
Add Buttons to Your Phone (8800 Series)
4
Add Buttons to Your Phone (8800 Series)
Connect a Key Expansion Module to a Cisco IP Phone
The slots are designed for the spine connector only. Insertion of other objects will cause permanent
damage to the phone.
Caution
Step 5 Position the phone so that the front of the phone faces up.
Step 6 Connect one end of the key expansion module spine connector to the accessory connector on the Cisco IP
Phone.
a) Align the spine connector with the accessory connector ports.
Install the connector in the orientation shown in the following diagrams.
Note
b) Firmly press the spine connector into the phone.
This diagram shows the spine connector.
This diagram shows the installation of the spine connector.
Add Buttons to Your Phone (8800 Series)
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Add Buttons to Your Phone (8800 Series)
Connect a Key Expansion Module to a Cisco IP Phone
Step 7 Connect the other end of the spine connector to the key expansion module as shown in this diagram.
a) Align the spine connector with the key expansion module accessory connector ports.
b) Firmly press the key expansion module into the spine connector.
Add Buttons to Your Phone (8800 Series)
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Add Buttons to Your Phone (8800 Series)
Connect a Key Expansion Module to a Cisco IP Phone
Step 8 (Optional) Use a second key expansion module spine connector to connect the second key expansion module
to the first key expansion module.
Step 9 (Optional) Use a third key expansion module spine connector to connect the third key expansion module to
the second key expansion module.
Step 10 Use a screwdriver to fasten the screws into the phone.
This step ensures that the phone and key expansion module remain connected at all times. This diagram shows
the location of the screw holes on the phone and one key expansion module.
Add Buttons to Your Phone (8800 Series)
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Add Buttons to Your Phone (8800 Series)
Connect a Key Expansion Module to a Cisco IP Phone
Make sure that the screws are fully inserted into the phone and tightened.
If you lose any screws, the phone uses a standard M3 0.5x5.0mm screw.
Note
Step 11 (Optional) Install the footstands on the phone and on the key expansion module, and adjust both footstands
to rest evenly on the work surface.
Step 12 Plug the Ethernet cable into the phone.
Connect Two or Three Key Expansion Modules to a Cisco IP
Phone
Procedure
Step 1 Unplug the Ethernet cable from the phone.
Step 2 If installed, remove the footstand from the phone.
Step 3 Locate the accessory connector covers on the side of the phone.
This diagram shows the location.
Add Buttons to Your Phone (8800 Series)
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Add Buttons to Your Phone (8800 Series)
Connect Two or Three Key Expansion Modules to a Cisco IP Phone
Step 4 Remove the two accessory connector covers, as shown in the diagram.
The slots are designed for the spine connector only. Insertion of other objects will cause permanent
damage to the phone.
Caution
Step 5 Position the phone so that the front of the phone faces up.
Step 6 Connect one end of the key expansion module spine connector to the accessory connector on the Cisco IP
Phone.
a) Align the spine connector with the accessory connector ports.
Install the connector in the orientation shown in the following diagrams.
Note
b) Firmly press the spine connector into the phone.
Add Buttons to Your Phone (8800 Series)
9
Add Buttons to Your Phone (8800 Series)
Connect Two or Three Key Expansion Modules to a Cisco IP Phone
This diagram shows the spine connector.
This diagram shows the installation of the spine connector.
Step 7 Connect the other end of the spine connector to the key expansion module as shown in this diagram.
a) Align the spine connector with the key expansion module accessory connector ports.
b) Firmly press the key expansion module into the spine connector.
Add Buttons to Your Phone (8800 Series)
10
Add Buttons to Your Phone (8800 Series)
Connect Two or Three Key Expansion Modules to a Cisco IP Phone
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5
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