Cisco DPC3929 User manual

OL-30505-01

CiscoModel DPC3929 and

DPC3929M DOCSIS 3.0 8x4

WirelessResidentialGateway with

EmbeddedDigital Voice Adapter

User Guide

Please Read

Important

Read this entire guide. If this guide provides installation or operation instructions,

give particular attention to all safety statements included in this guide.

Notices

Trademark Acknowledgments

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its

affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this

URL: www.cisco.com/go/trademarks. DOCSIS is a registered trademark of Cable

Television Laboratories, Inc. PacketCable is a trademark of Cable Television

Laboratories, Inc. The Wi-Fi Protected Setup mark is a mark of the Wi-Fi Alliance.

Wi-Fi Protected Setup is a trademark of the Wi-Fi Alliance.

Other third party trademarks mentioned are the property of their respective owners.

The use of the word partner does not imply a partnership relationship between

Cisco and any other company. (1110R)

Publication Disclaimer

Cisco Systems, Inc. assumes no responsibility for errors or omissions that may

appear in this publication. We reserve the right to change this publication at any

time without notice. This document is not to be construed as conferring by

implication, estoppel, or otherwise any license or right under any copyright or

patent, whether or not the use of any information in this document employs an

invention claimed in any existing or later issued patent.

Disclaimer

The maximum performance for wireless is derived from IEEE Standard 802.11

specifications. Actual performance can vary, including lower wireless network

capacity, data throughput rate, range and coverage. Performance depends on many

factors, conditions and variables, including distance from the access point, volume of

network traffic, building materials and construction, operating system used, mix of

wireless products used, interference and other adverse conditions.

Software and Firmware Use

The software described in this document is protected by copyright law and

furnished to you under a license agreement. You may only use or copy this software

in accordance with the terms of your license agreement.

The firmware in this equipment is protected by copyright law. You may only use the

firmware in the equipment in which it is provided. Any reproduction or distribution

of this firmware, or any portion of it, without our express written consent is

prohibited.

Information in this publication is subject to change without notice. No part of this

publication may be reproduced or transmitted in any form, by photocopy,

microfilm, xerography, or any other means, or incorporated into any information

retrieval system, electronic or mechanical, for any purpose, without the express

permission of Cisco Systems, Inc.

Notice to Installers

The servicing instructions in this notice are for use by qualified service personnel only. To reduce the

risk of electric shock, do not perform any servicing other than that contained in the operating

instructions, unless you are qualified to do so.

Notice à l’attention des installateurs de réseaux câblés

Les instructions relatives aux interventions d’entretien, fournies dans la présente notice, s’adr essent

exclusivement au personnel technique qualifié. Pour réduire les risques de chocs électriques, n’effectuer

aucune intervention autre que celles décrites dans le mode d'emploi et les instructions relatives au

fonctionnement, à moins que vous ne soyez qualifié pour ce faire.

Mitteilung fürCATV-Techniker

Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind ausschließlich für qualifiziertes

Fachpersonal bestimmt. Um die Gefahr eines elektrischen Schlags zu reduzieren, sollten Sie keine

Wartungsarbeiten durchführen, die nicht ausdrücklich in der Bedienungsanleitung aufgeführt sind,

außer Sie sind zur Durchführung solcher Arbeiten qualifiziert.

Aviso a los instaladores de sistemas CATV

Las instrucciones de reparación contenidas en el presente aviso son para uso exclusivo por parte de

personal de mantenimiento cualificado. Con el fin de reducir el riesgo de descarga eléctrica, no realice

ninguna otra operación de reparación distinta a las contenidas en las instrucciones de funcionamiento, a

menos que posea la cualificación necesaria para hacerlo.

20080814_Installer820_Intl

OL-30505-01 iii

Contents

IMPORTANT SAFETY INSTRUCTIONS Error! Bookmark not defined.

United States FCC Compliance ix

About This Guide xiii

Chapter 1 Introducing the DOCSIS Wireless Residential Gateway

with Voice 1

Introduction .........................................................................................................................2

What's In the Carton?..........................................................................................................3

Front Panel Description ......................................................................................................4

Bottom Panel Description ...................................................................................................6

Top Panel Description.........................................................................................................7

Back Panel Description .......................................................................................................8

Chapter 2 Installing the DOCSIS Wireless Residential Gateway

with Voice 11

Installation P reparations ...................................................................................................12

Install the Wireless Res idential Voice Gateway ..............................................................20

MoCA Installation Guidelines ..........................................................................................23

Chapter 3 Operation of Front Panel Indicators 27

Initial Power On, Calibration, and Registration (AC Power applied) ...........................28

Normal Op erations (AC Power Applied) .......................................................................29

Special Conditions .............................................................................................................31

Chapter 4 Troubleshooting the DOCSIS Wireless Residential

Gateway with Voice 33

Frequently Asked Questions ............................................................................................34

Common Troubleshooting Issues ....................................................................................39

Tips for Improved Performa nce .......................................................................................40

Contents

iv OL-30505-01

Chapter 5 Customer Information 41

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