Cinderella CLASSIC Operating instructions

CINDERELLA CLASSIC USER MANUAL6

1. Check the green light on the control panel, indicating connection to the

230V mains supply.

2. Open the toilet lid and seat.

The ventilation fan starts automatically.

3. Place a bag in the bowl. Use a new bag for each visit to the toilet

4. Lower the seat. The toilet is ready for use.

5. Make use of the toilet. If the amount produced is small, pour in a cup of water, in order

to increase the weight suﬃciently for the bag to fall down.

6. Close the toilet lid.

7. Press the ”Start” button for 1 - 2 seconds. A beep acknowledges the start of the inci-

neration process. The hatch opens and the bag with contents falls down. When the

hatch closes, incineration begins. The toilet is now ready for the next visit.

8. A yellow light on the control panel indicates that incineration is in progress. The light

will be on during the entire incineration process.

9. The length of the incineration process varies with the amount of waste being proces-

sed.

How to use Cinderella Classic

Valuable information for users of Cinderella

1. Always remember to place a bag in the toilet bowl before use. Do not prepare a bag for the next user.

2. The toilet lid must always be down when the toilet is not being used. The incineration process cannot begin until the lid

is in the lowered position.

3. After the completion of the incineration process, the yellow light on the control panel turns oﬀ. The fan stops when the

temperature in the incineration chamber has cooled to 85°C. (This will occur about 1 to 1.5 hour after completion of the

incineration process).

4. The toilet should not be connected to the mains during thunderstorms.

5. It is possible to disconnect the mains cable when leaving the house for longer periods of time, for example if not being

used during the winter months. Note: The yellow light must be turned oﬀbefore disconnecting the mains. The battery will

begin recharging as soon as the toilet is reconnected to 230V mains power.

Video - using Cinderella

There are more tips and instruction videos available at www.cinderella.as.

If your telephone has a QR reader, view video of using Cinderella.

7CINDERELLA CLASSIC USER MANUAL

1. Wait until the toilet has cooled and the fan has stopped. The ash container becomes very hot

during the incineration process.

2. Remove the toilet’s front hatch.

3. Turn the ash container towards the right until the handle is pointing directly towards you. Pull

the ash container out in a straight line.

4. Remove the ash container insert and empty the ash. The ash is clean, dry, free of germs and has

no odour. The ash may be used as fertilizer concentrate. No restrictions apply to the disposal

of the ash.

5. Clean the container insert to remove salts from urine and charred deposits. (This is described

in detail on page 8, Maintenance). The incineration process will be more eﬃcient after the ash

container has been carefully emptied and cleaned.

6. Remember to replace the container insert before reinstalling the ash container assembly in the

toilet.

7. Turn the ash container to the left until it stops. The toilet will not start unless the container is

correctly positioned. (The red and yellow lamp will stop ﬂashing when the ash container is in

the correct position).

Emptying indicator

The most important maintenance operation is to empty the ash container at regular intervals. The toilet is equipped with an

indicator notifying you when it is time to empty the ash container.

After about 100 incinerations, lights on the control panel will start ﬂashing yellow and red, indicating that it is time to empty

the ash container. In addition, a beeper will beep quickly 10 times when you lift the lid.

After 130 incinerations, the lid will be automatically locked. The red and yellow light will be permanently on, and the beeper

will sound. It will not be possible to use the toilet until the ash container has been emptied.

Flammable liquids, burning objects, cigarettes and similar items must never

be placed in the toilet bowl and/or ”ﬂushed” into the toilet.

Emptying the ash container

It is recommended that you should empty the ash container once a week, or when the system indicates that the container

should be emptied.

Cinderella - App

If you have a Smartphone you can download a Cinderella web app and get quick access to more information about use,

maintenance, etc.

iPhone Android

CINDERELLA CLASSIC USER MANUAL8

Maintenance

In order to ensure the best possible operation of your Cinderella toilet, you should spend some time on preventive maintenan-

ce. Good maintenance implies lower costs of operation. Some simple measures are illustrated below, and should be perfor-

med about once a year or every 1000 incinerations (e.g. every second time you change the package of bags).

Cleaning the ash container

Empty the ash from the ash container insert. Remove salts from urine and

burned deposits by pouring hot water into the bowl and leaving it to soak

for 15 - 30 min. Clean with a brush. Do not use any sharp objects which

could damage the acid-resistant surface.

Clean the pipes

In order to maintain good air ﬂow through the pipe system, it must be chec-

ked or cleaned at least once a year (or after every 1000 incinerations).

Disconnect the toilet from the pipe. Remove the ventilator cowl and

T-piece bottom lid. Check that the pipes are clean on the inside. Use ordi-

nary equipment for sweeping pipes if necessary. Clean the bottom lid with

drain holes.

Clean the catalyser

1. Disconnect the toilet from the ventilation pipe and remove the ash con-

tainer.

2. Clean the catalyser pipe using a knife, then vacuum carefully inside

and around the pipe.

3. Connect the toilet to the ventilation pipe. Pour one litre of water into

the ash container while it is still outside the toilet. Replace the ash con-

tainer and perform one incineration procedure without using the bag

and paper. This procedure will clean out the catalyser.

Cleaning the surface

Use ordinary cleaning agents for cleaning. Note: Do not use any pro-

ducts containing chlorine (Chlorine gas will cause damage to all types

of metal over time). Also note that the toilet must have cooled down.

1. Lock the toilet in the open position by opening the toilet lid and holding

the start button down for 1 - 2 seconds. The hatch inside the toilet bowl

will be in the open position until the toilet lid is placed in the lower posi-

tion. A safety function ensures that the hatch only can be locked in the

open position when the toilet is cool.

2. Clean the entire toilet bowl. This includes the wings located on the

movable part of the bowl. Place the toilet lid in the lower position. The

hatch to the incineration chamber will close. It is possible to use paper

towels which may be dropped into the incineration chamber.

Videos - maintenance

More tips and instruction videos are available at www.cinderella.as. If you have a telephone with a QR reader, videos may be down-

loaded here:

Annual maintenance Cleaning the ash container

9CINDERELLA CLASSIC USER MANUAL

The temperature safety device is reset

by unscrewing protective plug located

at the toilet’s side.

Reset temperature safety device with

your ﬁnger. A click is heard and felt when

pushing. Do not push too hard.

Error Red Yel Gre Sound Measures

No mains power Light

oﬀ

3 beeps 1

Connect plug to mains.

Open and close toilet lid. Start incineration

Toilet fan faulty Flashes Flashes 10 beeps 1

Check fan for blocking objects.

Reset the toilet by holding down the ”Start” button for

about 8 sec until a long beep is heard.

Open and close toilet lid, Start incineration, If fault persists,

disconnect from mains and contact service technician.

Hatch/paper bag is stuck Flashes 10 beeps 1 If toilet is hot: Push ”Start” several times without placing a

new bag in the toilet. Open toilet lid between each push. If

fault persists, place a new bag in toilet, pour 0.3 l of water

in the bag and push start. If fault still persists, wait until toilet

is cool (the fan has stopped). If the toilet is cold, open toilet

lid and push start. Open hatch and remove paper residue

manually.

Ash container incorrectly

positioned

Flashes Flashes 3 beeps 1 Position ash container correctly.

Heating circuit failure Flashes Continuous

beeping

Disconnect from mains power.

Wait for 15 minutes.

Check temperature safety device on side of toilet. If it has

activated, this can be felt/heard as a clicking sound when

pressing a ﬁnger against the safety mechanism. If activa-

ted, check for proper air ﬂow in/out. If temperature safety

device has not activated, contact service technician.

Open toilet lid Flashes 1 Close toilet lid.

Temperature sensor fault

- short circuit or broken cir-

cuit

Flashes Flashes Continuous

beeping

Reset the toilet by pressing ”Start” button for about 8

seconds until a long beep is heard.

Open and close the toilet lid. If fault persists, disconnect

from mains and contact service technician.

Ash container must be

emptied

Flashes Flashes 10 beeps 1 Remove and empty ash container.

Ash container is full, toilet

is locked

Light on Light on Continuous

beeping

1 Remove and empty ash container.

It is important to act immediately if irregularities such as odour, insuﬃcient incineration or any malfunctions arise, in order to

avoid consequential damage and unnecessary costs of repair. Normally, the ash should be grey and contain no pieces of pa-

per. If the incineration process is incomplete or there are any odours, we recommend ﬂushing through the catalyser. A video

showing how to do this is available at www.cinderella.as/video.

Resetting temperature safety device

Fault ﬁnding / System messages

Note: Reset the toilet by holding down the start button for 8 seconds. Release the start button when you hear a long, beeping

sound.

Video: How to ﬂush the catalyser.

CINDERELLA CLASSIC USER MANUAL10

Frequently asked questions/answers

Is it necessary to use a paper bag for each visit to the toilet?

Yes. A new bag must be used every time.

Is it possible to use diﬀerent types of bags?

The manufacturer of Cinderella strongly recommends the use of original bags for Cinderella Classic and Gas.

Original bags must always be used during the complaint period (5 years). If faults/consequential damage arises due to the

use of non-original bags, the guarantee will be voided and the liability will fall on the customer.

How should the ash be handled?

The ash is clean, free of germs and odourless. It can be dispersed in nature or disposed along with ordinary household waste.

How often should the ash container be emptied?

It is recommended to empty the ash container once a week or when indicated on the control panel. Many cabin owners have

made it a habit to empty the ash container when arriving at the cabin, as the toilet is cool. The toilet uses less energy and the

incineration process works better when the ash container is emptied often.

Can the toilet be used while the incineration process is in progress?

Yes. An ongoing incineration process is interrupted when the toilet lid is opened. After use of the toilet, the incineration pro-

cess continues.

Is it possible to use recycled toilet paper in the toilet?

Yes. The use of recycled paper causes no problems.

Does the toilet need to be connected at all times?

No. You may disconnect the power cable when leaving the cabin/house whenever there is a risk of thunderstorms. The toilet

may be disconnected when the yellow light is extinguished. The battery will keep the fan working during the afterburning

process and cooling period. When the power cable is reconnected, the toilet will recharge the battery.

Is it necessary to start the incineration process every time Cinderella is used?

Yes. The incineration process begins when pressing the ”Start” button. It is important to start the incineration process at once

in order to avoid any odours and avoid corrosion problems.

What is the purpose of the ”Reset” function?

The ”Reset” function interrupts all ongoing processes and returns the toilet to the stand-by position. (If the toilet is still hot,

the toilet fan will start operating in order to cool down the system). This function is used in connection with error messages.

What is meant by ”average use” of Cinderella?

Cinderella is primarily intended for cabins and the leisure market, but also used in several other contexts. According to av-

ailable research, ”Average use” is deﬁned as follows: 5 persons, 3 -4 times a day for 60 days of use (reference is made to

surveys regarding use of cabins), which implies about 900 to 1200 incinerations per year. In order to ensure the best possible

operation of your Cinderella, you should spend some time on preventive maintenance. Good maintenance work also means

lower operating costs. Simple maintenance tasks should be carried out once a year or every 1000 incinerations (e.g. every

second time you start using a new package of paper bags).

Cinderella - App

If you have a Smartphone, you can download a Cinderella web app for quick access to more information about use, maintenan-

ce, etc:

iPhone Android

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