QUICK REFERENCE GUIDE |INGENICO |7
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CONTACTLESS PAYMENTS
Your Ingenico terminal automatically accepts contactless
payments. Your customers can tap or wave their contactless
form factors (cards, fobs, mobile phones, etc.) on or near the
device to submit account information to the terminal, removing the
need to swipe, insert or manually key.
During a sale transaction, the terminal will display the “Insert/Swipe/
Tap/Key Card” prompt and the contactless symbol. At this time,
customers with contactless-enabled form factors should touch or “tap”
them on the terminal’s screen. Your terminal will process contactless
payment transactions as if a card were swiped or inserted.
As an added security measure, transaction amounts over a pre-set
threshold may require a card swipe or insert.
SMART CHIP CARD TECHNOLOGY
Your Ingenico device also supports smart chip card technology. A chip
payment card looks just like a magnetic stripe card with a chip in
addition to the standard magnetic stripe on the back of the card. What
you see on the card is not the actual microchip, but a protective
overlay. The microchip provides an additional level of authenticity for
the transaction.
When a customer presents a chip card, you should initiate a sale and
then pass the terminal to the customer. The customer inserts their
card into the chip reader at the bottom of the terminal, where it
should remain until the transaction completes. This ensures that the
card never leaves the customer’s possession and that your business
does not accept counterfeit plastics.
Refer to page 16 for answers to your chip technology questions.
TRANSACTION TYPES
Our goal is to provide
you with the latest
technology to help you
make the most of your
payment processing
services.
For added convenience
and security for both
you and your customers,
your Ingenico device
supports both contact-
less and smart chip
payments.
Note: Smart chip
acceptance at the
individual merchant
level may depend
on setup variables.
