Charles Sturt IP560 Instruction manual

Polycom IP560 VoIP Phone

Quick User Guide

Basic Phone Features

Customizing Your Phone

BASIC PHONE FEATURES

PLACING A CALL

Using the Handset:

Pick up the handset and dial the number or

dial the number first, and then pick up the

handset.

Using the hands-free Speakerphone:

1. with the handset on-hook, press:

-any assigned line key, or

-the New Call soft key.

2. Dial the number.

Or dial the number, and then press the Dial

soft key.

Using the optional Headset:

1. With the headset connected, press:

-any assigned line key, or

-the New Call soft key.

2. Press

3. Dial the number.

Or dial the number, and then press

During a call, you can alternate between

handset, headset, or hands-free modes by

pressing the or keys, or picking up

the handset.

ANSWERING A CALL

Using the Handset:

Pick up the handset.

Using the Speakerphone:

Press:

- , or

-the line key, or

- The Answer soft key.

Using the optional Headset:

Press

Incoming calls may be ignored by pressing

the Reject soft key or during

ringing.

ENDING A CALL

Using the Handset:

Hang up or press the End Call soft key.

Using the Speakerphone:

Press or the End Call soft key.

Using the optional Headset:

Press or the End Call soft key.

MICROPHONE MUTE

During a call, press . Mute applies to all

modes: handset, headset, and hands-free.

You can hear all other parties while Mute is

enabled.

To turn off Mute, press again.

CALL HOLD AND RESUME

1. During a call, press

or the Hold soft key.

2. Press again, the Resume soft key, or

the line key to resume the call.

LOCAL CONFERENCE CALLS

To create a three-way local conference call:

1. Call the first party.

2. Press or the Confrnc soft key to

create a new call (the active call is placed on

hold).

3. Place a call to the second party.

4. When the second party answers, press

or the Confrnc soft key again to

join all parties in the conference.

When a conference has been established,

pressing the Split soft key will split the

conference into two calls on hold.

Placing the call on hold on the conference

originator’s phone will place the other

parties in the conference on hold.

A conference may be created at any time

between an active call and a call which is

on hold (on the same line or another line)

by pressing the Join soft key.

Ending the call on the conference

originator’s phone will allow the other

parties to continue the conference.

CALL TRANSFER

1. During a call, press or the

Trnsfer soft key (the active call is placed on

hold).

2. Place a call to the party to which you

want to transfer the call.

3. After speaking with the second party,

press or the Trnsfer soft key to

complete the transfer.

Press the Blind soft key to transfer the call

without speaking to the second party.

Transfer may be cancelled during

establishment by pressing the Cancel soft

key. The original call is resumed.

CALL FORWARDING

To enable call forwarding:

1. Press the Forward soft key from the

phone’s idle display or press and

select Features, and then Forward.

2. Select a Forwarding Type from

Always, No Answer, and Busy.

3. For all types, enter a number to forward

all future calls to.

4. For No Answer, enter the number of

rings before forwarding.

5. Press the Enable soft key to confirm Call

Forwarding. A moving arrow icon appears

for that line to confirm Call Forwarding is

enabled.

To disable call forwarding:

1. Press the Forward soft key from the

phone’s idle display or press and

select Features, and then Forward.

2. Select a Forwarding Type from

Always, No Answer, and Busy.

3. Press the Disable soft key.

Call forwarding is not available on shared

lines.

REDIAL

Press the Redial soft key or

to redial the most recently dialled number.

DO NOT DISTURB

Press to prevent the phone from

ringing on incoming calls. A Do Not Disturb

icon appears for all lines to confirm that Do

Not Disturb is enabled.

Press again to turn off Do Not

Disturb.

If Do Not Disturb is configured on the call

server, then particulars may vary

Polycom IP560 VoIP Phone

Quick User Guide

Basic Phone Features

Customizing Your Phone

BASIC PHONE FEATURES

PLACING A CALL

Using the Handset:

Pick up the handset and dial the number or

dial the number first, and then pick up the

handset.

Using the hands-free Speakerphone:

1. with the handset on-hook, press:

-any assigned line key, or

-the New Call soft key.

2. Dial the number.

Or dial the number, and then press the Dial

soft key.

Using the optional Headset:

1. With the headset connected, press:

-any assigned line key, or

-the New Call soft key.

2. Press

3. Dial the number.

Or dial the number, and then press

During a call, you can alternate between

handset, headset, or hands-free modes by

pressing the or keys, or picking up

the handset.

ANSWERING A CALL

Using the Handset:

Pick up the handset.

Using the Speakerphone:

Press:

- , or

-the line key, or

- The Answer soft key.

Using the optional Headset:

Press

Incoming calls may be ignored by pressing

the Reject soft key or during

ringing.

ENDING A CALL

Using the Handset:

Hang up or press the End Call soft key.

Using the Speakerphone:

Press or the End Call soft key.

Using the optional Headset:

Press or the End Call soft key.

MICROPHONE MUTE

During a call, press . Mute applies to all

modes: handset, headset, and hands-free.

You can hear all other parties while Mute is

enabled.

To turn off Mute, press again.

CALL HOLD AND RESUME

1. During a call, press

or the Hold soft key.

2. Press again, the Resume soft key, or

the line key to resume the call.

LOCAL CONFERENCE CALLS

To create a three-way local conference call:

1. Call the first party.

2. Press or the Confrnc soft key to

create a new call (the active call is placed on

hold).

3. Place a call to the second party.

4. When the second party answers, press

or the Confrnc soft key again to

join all parties in the conference.

When a conference has been established,

pressing the Split soft key will split the

conference into two calls on hold.

Placing the call on hold on the conference

originator’s phone will place the other

parties in the conference on hold.

A conference may be created at any time

between an active call and a call which is

on hold (on the same line or another line)

by pressing the Join soft key.

Ending the call on the conference

originator’s phone will allow the other

parties to continue the conference.

CALL TRANSFER

1. During a call, press or the

Trnsfer soft key (the active call is placed on

hold).

2. Place a call to the party to which you

want to transfer the call.

3. After speaking with the second party,

press or the Trnsfer soft key to

complete the transfer.

Press the Blind soft key to transfer the call

without speaking to the second party.

Transfer may be cancelled during

establishment by pressing the Cancel soft

key. The original call is resumed.

CALL FORWARDING

To enable call forwarding:

1. Press the Forward soft key from the

phone’s idle display or press and

select Features, and then Forward.

2. Select a Forwarding Type from

Always, No Answer, and Busy.

3. For all types, enter a number to forward

all future calls to.

4. For No Answer, enter the number of

rings before forwarding.

5. Press the Enable soft key to confirm Call

Forwarding. A moving arrow icon appears

for that line to confirm Call Forwarding is

enabled.

To disable call forwarding:

1. Press the Forward soft key from the

phone’s idle display or press and

select Features, and then Forward.

2. Select a Forwarding Type from

Always, No Answer, and Busy.

3. Press the Disable soft key.

Call forwarding is not available on shared

lines.

REDIAL

Press the Redial soft key or

to redial the most recently dialled number.

DO NOT DISTURB

Press to prevent the phone from

ringing on incoming calls. A Do Not Disturb

icon appears for all lines to confirm that Do

Not Disturb is enabled.

Press again to turn off Do Not

Disturb.

If Do Not Disturb is configured on the call

server, then particulars may vary

Polycom IP560 VoIP Phone

Quick User Guide

Basic Phone Features

Customizing Your Phone

BASIC PHONE FEATURES

PLACING A CALL

Using the Handset:

Pick up the handset and dial the number or

dial the number first, and then pick up the

handset.

Using the hands-free Speakerphone:

1. with the handset on-hook, press:

-any assigned line key, or

-the New Call soft key.

2. Dial the number.

Or dial the number, and then press the Dial

soft key.

Using the optional Headset:

1. With the headset connected, press:

-any assigned line key, or

-the New Call soft key.

2. Press

3. Dial the number.

Or dial the number, and then press

During a call, you can alternate between

handset, headset, or hands-free modes by

pressing the or keys, or picking up

the handset.

ANSWERING A CALL

Using the Handset:

Pick up the handset.

Using the Speakerphone:

Press:

- , or

-the line key, or

- The Answer soft key.

Using the optional Headset:

Press

Incoming calls may be ignored by pressing

the Reject soft key or during

ringing.

ENDING A CALL

Using the Handset:

Hang up or press the End Call soft key.

Using the Speakerphone:

Press or the End Call soft key.

Using the optional Headset:

Press or the End Call soft key.

MICROPHONE MUTE

During a call, press . Mute applies to all

modes: handset, headset, and hands-free.

You can hear all other parties while Mute is

enabled.

To turn off Mute, press again.

CALL HOLD AND RESUME

1. During a call, press

or the Hold soft key.

2. Press again, the Resume soft key, or

the line key to resume the call.

LOCAL CONFERENCE CALLS

To create a three-way local conference call:

1. Call the first party.

2. Press or the Confrnc soft key to

create a new call (the active call is placed on

hold).

3. Place a call to the second party.

4. When the second party answers, press

or the Confrnc soft key again to

join all parties in the conference.

When a conference has been established,

pressing the Split soft key will split the

conference into two calls on hold.

Placing the call on hold on the conference

originator’s phone will place the other

parties in the conference on hold.

A conference may be created at any time

between an active call and a call which is

on hold (on the same line or another line)

by pressing the Join soft key.

Ending the call on the conference

originator’s phone will allow the other

parties to continue the conference.

CALL TRANSFER

1. During a call, press or the

Trnsfer soft key (the active call is placed on

hold).

2. Place a call to the party to which you

want to transfer the call.

3. After speaking with the second party,

press or the Trnsfer soft key to

complete the transfer.

Press the Blind soft key to transfer the call

without speaking to the second party.

Transfer may be cancelled during

establishment by pressing the Cancel soft

key. The original call is resumed.

CALL FORWARDING

To enable call forwarding:

1. Press the Forward soft key from the

phone’s idle display or press and

select Features, and then Forward.

2. Select a Forwarding Type from

Always, No Answer, and Busy.

3. For all types, enter a number to forward

all future calls to.

4. For No Answer, enter the number of

rings before forwarding.

5. Press the Enable soft key to confirm Call

Forwarding. A moving arrow icon appears

for that line to confirm Call Forwarding is

enabled.

To disable call forwarding:

1. Press the Forward soft key from the

phone’s idle display or press and

select Features, and then Forward.

2. Select a Forwarding Type from

Always, No Answer, and Busy.

3. Press the Disable soft key.

Call forwarding is not available on shared

lines.

REDIAL

Press the Redial soft key or

to redial the most recently dialled number.

DO NOT DISTURB

Press to prevent the phone from

ringing on incoming calls. A Do Not Disturb

icon appears for all lines to confirm that Do

Not Disturb is enabled.

Press again to turn off Do Not

Disturb.

If Do Not Disturb is configured on the call

server, then particulars may vary

Polycom IP560 VoIP Phone

Quick User Guide

Basic Phone Features

Customizing Your Phone

BASIC PHONE FEATURES

PLACING A CALL

Using the Handset:

Pick up the handset and dial the number or

dial the number first, and then pick up the

handset.

Using the hands-free Speakerphone:

1. with the handset on-hook, press:

-any assigned line key, or

-the New Call soft key.

2. Dial the number.

Or dial the number, and then press the Dial

soft key.

Using the optional Headset:

1. With the headset connected, press:

-any assigned line key, or

-the New Call soft key.

2. Press

3. Dial the number.

Or dial the number, and then press

During a call, you can alternate between

handset, headset, or hands-free modes by

pressing the or keys, or picking up

the handset.

ANSWERING A CALL

Using the Handset:

Pick up the handset.

Using the Speakerphone:

Press:

-, or

-the line key, or

- The Answer soft key.

Using the optional Headset:

Press

Incoming calls may be ignored by pressing

the Reject soft key or during

ringing.

ENDING A CALL

Using the Handset:

Hang up or press the End Call soft key.

Using the Speakerphone:

Press or the End Call soft key.

Using the optional Headset:

Press or the End Call soft key.

MICROPHONE MUTE

During a call, press . Mute applies to all

modes: handset, headset, and hands-free.

You can hear all other parties while Mute is

enabled.

To turn off Mute, press again.

CALL HOLD AND RESUME

1. During a call, press

or the Hold soft key.

2. Press again, the Resume soft key, or

the line key to resume the call.

LOCAL CONFERENCE CALLS

To create a three-way local conference call:

1. Call the first party.

2. Press or the Confrnc soft key to

create a new call (the active call is placed on

hold).

3. Place a call to the second party.

4. When the second party answers, press

or the Confrnc soft key again to

join all parties in the conference.

When a conference has been established,

pressing the Split soft key will split the

conference into two calls on hold.

Placing the call on hold on the conference

originator’s phone will place the other

parties in the conference on hold.

A conference may be created at any time

between an active call and a call which is

on hold (on the same line or another line)

by pressing the Join soft key.

Ending the call on the conference

originator’s phone will allow the other

parties to continue the conference.

CALL TRANSFER

1. During a call, press or the

Trnsfer soft key (the active call is placed on

hold).

2. Place a call to the party to which you

want to transfer the call.

3. After speaking with the second party,

press or the Trnsfer soft key to

complete the transfer.

Press the Blind soft key to transfer the call

without speaking to the second party.

Transfer may be cancelled during

establishment by pressing the Cancel soft

key. The original call is resumed.

CALL FORWARDING

To enable call forwarding:

1. Press the Forward soft key from the

phone’s idle display or press and

select Features, and then Forward.

2. Select a Forwarding Type from

Always, No Answer, and Busy.

3. For all types, enter a number to forward

all future calls to.

4. For No Answer, enter the number of

rings before forwarding.

5. Press the Enable soft key to confirm Call

Forwarding. A moving arrow icon appears

for that line to confirm Call Forwarding is

enabled.

To disable call forwarding:

1. Press the Forward soft key from the

phone’s idle display or press and

select Features, and then Forward.

2. Select a Forwarding Type from

Always, No Answer, and Busy.

3. Press the Disable soft key.

Call forwarding is not available on shared

lines.

REDIAL

Press the Redial soft key or

to redial the most recently dialled number.

DO NOT DISTURB

Press to prevent the phone from

ringing on incoming calls. A Do Not Disturb

icon appears for all lines to confirm that Do

Not Disturb is enabled.

Press again to turn off Do Not

Disturb.

If Do Not Disturb is configured on the call

server, then particulars may vary

Polycom IP560 VoIP Phone

Quick User Guide

Basic Phone Features

Customizing Your Phone

BASIC PHONE FEATURES

PLACING A CALL

Using the Handset:

Pick up the handset and dial the number or

dial the number first, and then pick up the

handset.

Using the hands-free Speakerphone:

1. with the handset on-hook, press:

-any assigned line key, or

-the New Call soft key.

2. Dial the number.

Or dial the number, and then press the Dial

soft key.

Using the optional Headset:

1. With the headset connected, press:

-any assigned line key, or

-the New Call soft key.

2. Press

3. Dial the number.

Or dial the number, and then press

During a call, you can alternate between

handset, headset, or hands-free modes by

pressing the or keys, or picking up

the handset.

ANSWERING A CALL

Using the Handset:

Pick up the handset.

Using the Speakerphone:

Press:

- , or

-the line key, or

- The Answer soft key.

Using the optional Headset:

Press

Incoming calls may be ignored by pressing

the Reject soft key or during

ringing.

ENDING A CALL

Using the Handset:

Hang up or press the End Call soft key.

Using the Speakerphone:

Press or the End Call soft key.

Using the optional Headset:

Press or the End Call soft key.

MICROPHONE MUTE

During a call, press . Mute applies to all

modes: handset, headset, and hands-free.

You can hear all other parties while Mute is

enabled.

To turn off Mute, press again.

CALL HOLD AND RESUME

1. During a call, press

or the Hold soft key.

2. Press again, the Resume soft key, or

the line key to resume the call.

LOCAL CONFERENCE CALLS

To create a three-way local conference call:

1. Call the first party.

2. Press or the Confrnc soft key to

create a new call (the active call is placed on

hold).

3. Place a call to the second party.

4. When the second party answers, press

or the Confrnc soft key again to

join all parties in the conference.

When a conference has been established,

pressing the Split soft key will split the

conference into two calls on hold.

Placing the call on hold on the conference

originator’s phone will place the other

parties in the conference on hold.

A conference may be created at any time

between an active call and a call which is

on hold (on the same line or another line)

by pressing the Join soft key.

Ending the call on the conference

originator’s phone will allow the other

parties to continue the conference.

CALL TRANSFER

1. During a call, press or the

Trnsfer soft key (the active call is placed on

hold).

2. Place a call to the party to which you

want to transfer the call.

3. After speaking with the second party,

press or the Trnsfer soft key to

complete the transfer.

Press the Blind soft key to transfer the call

without speaking to the second party.

Transfer may be cancelled during

establishment by pressing the Cancel soft

key. The original call is resumed.

CALL FORWARDING

To enable call forwarding:

1. Press the Forward soft key from the

phone’s idle display or press and

select Features, and then Forward.

2. Select a Forwarding Type from

Always, No Answer, and Busy.

3. For all types, enter a number to forward

all future calls to.

4. For No Answer, enter the number of

rings before forwarding.

5. Press the Enable soft key to confirm Call

Forwarding. A moving arrow icon appears

for that line to confirm Call Forwarding is

enabled.

To disable call forwarding:

1. Press the Forward soft key from the

phone’s idle display or press and

select Features, and then Forward.

2. Select a Forwarding Type from

Always, No Answer, and Busy.

3. Press the Disable soft key.

Call forwarding is not available on shared

lines.

REDIAL

Press the Redial soft key or

to redial the most recently dialled number.

DO NOT DISTURB

Press to prevent the phone from

ringing on incoming calls. A Do Not Disturb

icon appears for all lines to confirm that Do

Not Disturb is enabled.

Press again to turn off Do Not

Disturb.

If Do Not Disturb is configured on the call

server, then particulars may vary

Division of

Information Technology

IP560 VoIP

Phone

Polycom IP560 VoIP Phone

Quick User Guide

Basic Phone Features

Customizing Your Phone

BASIC PHONE FEATURES

PLACING A CALL

Using the Handset:

Pick up the handset and dial the number or

dial the number first, and then pick up the

handset.

Using the hands-free Speakerphone:

1. with the handset on-hook, press:

-any assigned line key, or

-the New Call soft key.

2. Dial the number.

Or dial the number, and then press the Dial

soft key.

Using the optional Headset:

1. With the headset connected, press:

-any assigned line key, or

-the New Call soft key.

2. Press

3. Dial the number.

Or dial the number, and then press

During a call, you can alternate between

handset, headset, or hands-free modes by

pressing the or keys, or picking up

the handset.

ANSWERING A CALL

Using the Handset:

Pick up the handset.

Using the Speakerphone:

Press:

- , or

-the line key, or

- The Answer soft key.

Using the optional Headset:

Press

Incoming calls may be ignored by pressing

the Reject soft key or during

ringing.

ENDING A CALL

Using the Handset:

Hang up or press the End Call soft key.

Using the Speakerphone:

Press or the End Call soft key.

Using the optional Headset:

Press or the End Call soft key.

MICROPHONE MUTE

During a call, press . Mute applies to all

modes: handset, headset, and hands-free.

You can hear all other parties while Mute is

enabled.

To turn off Mute, press again.

CALL HOLD AND RESUME

1. During a call, press

or the Hold soft key.

2. Press again, the Resume soft key, or

the line key to resume the call.

LOCAL CONFERENCE CALLS

To create a three-way local conference call:

1. Call the first party.

2. Press or the Confrnc soft key to

create a new call (the active call is placed on

hold).

3. Place a call to the second party.

4. When the second party answers, press

or the Confrnc soft key again to

join all parties in the conference.

When a conference has been established,

pressing the Split soft key will split the

conference into two calls on hold.

Placing the call on hold on the conference

originator’s phone will place the other

parties in the conference on hold.

A conference may be created at any time

between an active call and a call which is

on hold (on the same line or another line)

by pressing the Join soft key.

Ending the call on the conference

originator’s phone will allow the other

parties to continue the conference.

CALL TRANSFER

1. During a call, press or the

Trnsfer soft key (the active call is placed on

hold).

2. Place a call to the party to which you

want to transfer the call.

3. After speaking with the second party,

press or the Trnsfer soft key to

complete the transfer.

Press the Blind soft key to transfer the call

without speaking to the second party.

Transfer may be cancelled during

establishment by pressing the Cancel soft

key. The original call is resumed.

CALL FORWARDING

To enable call forwarding:

1. Press the Forward soft key from the

phone’s idle display or press and

select Features, and then Forward.

2. Select a Forwarding Type from

Always, No Answer, and Busy.

3. For all types, enter a number to forward

all future calls to.

4. For No Answer, enter the number of

rings before forwarding.

5. Press the Enable soft key to confirm Call

Forwarding. A moving arrow icon appears

for that line to confirm Call Forwarding is

enabled.

To disable call forwarding:

1. Press the Forward soft key from the

phone’s idle display or press and

select Features, and then Forward.

2. Select a Forwarding Type from

Always, No Answer, and Busy.

3. Press the Disable soft key.

Call forwarding is not available on shared

lines.

REDIAL

Press the Redial soft key or

to redial the most recently dialled number.

DO NOT DISTURB

Press to prevent the phone from

ringing on incoming calls. A Do Not Disturb

icon appears for all lines to confirm that Do

Not Disturb is enabled.

Press again to turn off Do Not

Disturb.

If Do Not Disturb is configured on the call

server, then particulars may vary

Polycom IP560 VoIP Phone

Quick User Guide

Basic Phone Features

Customizing Your Phone

BASIC PHONE FEATURES

PLACING A CALL

Using the Handset:

Pick up the handset and dial the number or

dial the number first, and then pick up the

handset.

Using the hands-free Speakerphone:

1. with the handset on-hook, press:

-any assigned line key, or

-the New Call soft key.

2. Dial the number.

Or dial the number, and then press the Dial

soft key.

Using the optional Headset:

1. With the headset connected, press:

-any assigned line key, or

-the New Call soft key.

2. Press

3. Dial the number.

Or dial the number, and then press

During a call, you can alternate between

handset, headset, or hands-free modes by

pressing the or keys, or picking up

the handset.

ANSWERING A CALL

Using the Handset:

Pick up the handset.

Using the Speakerphone:

Press:

- , or

-the line key, or

- The Answer soft key.

Using the optional Headset:

Press

Incoming calls may be ignored by pressing

the Reject soft key or during

ringing.

ENDING A CALL

Using the Handset:

Hang up or press the End Call soft key.

Using the Speakerphone:

Press or the End Call soft key.

Using the optional Headset:

Press or the End Call soft key.

MICROPHONE MUTE

During a call, press . Mute applies to all

modes: handset, headset, and hands-free.

You can hear all other parties while Mute is

enabled.

To turn off Mute, press again.

CALL HOLD AND RESUME

1. During a call, press

or the Hold soft key.

2. Press again, the Resume soft key, or

the line key to resume the call.

LOCAL CONFERENCE CALLS

To create a three-way local conference call:

1. Call the first party.

2. Press or the Confrnc soft key to

create a new call (the active call is placed on

hold).

3. Place a call to the second party.

4. When the second party answers, press

or the Confrnc soft key again to

join all parties in the conference.

When a conference has been established,

pressing the Split soft key will split the

conference into two calls on hold.

Placing the call on hold on the conference

originator’s phone will place the other

parties in the conference on hold.

A conference may be created at any time

between an active call and a call which is

on hold (on the same line or another line)

by pressing the Join soft key.

Ending the call on the conference

originator’s phone will allow the other

parties to continue the conference.

CALL TRANSFER

1. During a call, press or the

Trnsfer soft key (the active call is placed on

hold).

2. Place a call to the party to which you

want to transfer the call.

3. After speaking with the second party,

press or the Trnsfer soft key to

complete the transfer.

Press the Blind soft key to transfer the call

without speaking to the second party.

Transfer may be cancelled during

establishment by pressing the Cancel soft

key. The original call is resumed.

CALL FORWARDING

To enable call forwarding:

1. Press the Forward soft key from the

phone’s idle display or press and

select Features, and then Forward.

2. Select a Forwarding Type from

Always, No Answer, and Busy.

3. For all types, enter a number to forward

all future calls to.

4. For No Answer, enter the number of

rings before forwarding.

5. Press the Enable soft key to confirm Call

Forwarding. A moving arrow icon appears

for that line to confirm Call Forwarding is

enabled.

To disable call forwarding:

1. Press the Forward soft key from the

phone’s idle display or press and

select Features, and then Forward.

2. Select a Forwarding Type from

Always, No Answer, and Busy.

3. Press the Disable soft key.

Call forwarding is not available on shared

lines.

REDIAL

Press the Redial soft key or

to redial the most recently dialled number.

DO NOT DISTURB

Press to prevent the phone from

ringing on incoming calls. A Do Not Disturb

icon appears for all lines to confirm that Do

Not Disturb is enabled.

Press again to turn off Do Not

Disturb.

If Do Not Disturb is configured on the call

server, then particulars may vary

CALL LISTS

Press followed by Call Lists and

Missed, Received, or Placed Calls, as

desired. Information on respective calls will

be displayed.

From this screen, choose the appropriate

soft key:

1. Edit to amend the contact number before

dialing.

2. Dial to place the call.

Or press More, then:

3. Info to view detailed call information.

4. Save to store the contact to the Contact

Directory.

5. Clear to delete the call from the list. Press

More and Exit soft keys to return to the idle

display.

VOICE MAIL*

The Message Waiting Indicator on the front

of the phone and individual line indicators

will flash and the stutter dial tone in place

of normal dial tone will sound to indicate

that message(s) are waiting at the message

center.

To listen to voice messages

1. Press

2. Follow voice prompts to listen to

messages.

*Voice mail is an optional feature that must be

configured on the call server. Particulars and menu

options may vary.

SPEED DIALING

To assign a speed dial index, see CONTACT

DIRECTORY below.

To dial a contact assigned to a line key,

press the corresponding line key.

CUSTOMIZING YOUR PHONE

CONTACT DIRECTORY

To add a contact in your local phone

directory:

1. Press , and then select Contact

Directory.

2. Press the More soft key, then the Add

soft key to enter another contact into the

phone’s database.

3. Enter first and/or last name from the dial

pad. Press the 1/A/a soft key to select

between numeric and upper / lower case

alphanumeric modes. Press the Encoding

soft key to access special characters in other

languages if necessary.

4. Enter a unique contact phone number

(not already in the directory).

5. Change the Speed Dial Index if desired. It

will automatically be assigned the next

available index value.

6. Modify the remainder of the fields (Ring

Type, Divert Contact, Auto Reject, and Auto

Divert) if desired.

7. Press the Save soft key to confirm or the

Cancel soft key to abandon the changes,

then press or the Exit soft keys to

return to the idle display.

Contacts can be easily added from Call

Lists. For more information, see CALL LISTS

section above.

To search for a contact:

1. Press Do , and then select Contact

Directory.

2. Press the More soft key, and then the

Search soft key.

3. Using the dial pad, enter the first few

characters for First or Last names.

4. Press the Search soft key to search for

contacts. Dial successful matches from the

resulting search screen.

To edit a contact:

1. Press , and then select Contact

Directory.

2. Search for contact (see above).

3. Press the Edit soft key and make the

necessary changes.

4. Press the Save soft key to confirm or the

Cancel soft key to abandon the changes,

then press or the Exit soft keys to

return to the idle display.

VOLUME ADJUSTMENT

Press the volume keys to adjust

handset, headset, and hands-free speaker

volume during a call. Pressing these keys in

idle state adjusts the ringer volume.

To conform to regulatory requirements,

handset and headset volume will return to

a preset level after each call, but the

configuration can be changed by your

system administrator. Hands-free volume

settings will be maintained cross calls.

RING TYPE

You can select different rings to match your

preferences and distinguish between calls

on lines.

To change the incoming ring:

1. Press

2. Select Settings, followed by Basic, and

then Ring Type.

3. Using or highlight the desired ring

type. Press the Play soft key to hear the

selected ring type.

4. Press the Select soft key to change to the

selected ring type.

5. Press or the Exit soft keys to

return to the idle display.

If you select Silent ring, press the Line key

or Answer soft key to answer incoming

calls.

DISTINCTIVE RINGING / CALL

TREATMENT

You can set distinctive incoming ringing

tones for different contacts in your loc al

directory.

To set a distinctive ring for a local contact:

1. Press , and then select Contact

Directory.

2. Search for the contact (see CONTACT

DIRECTORY above).

3. Press the Edit soft key and scroll down to

Ring Type.

4. Enter a number corresponding to one of

the ring types available (see RING TYPE

above).

5. Press the Save soft key or the Cancel soft

key to abandon the change, then

press to return to the idle display.

HEADSET MEMORY MODE

For permanent or full-time headset users,

there is an option to default all calls to the

headset.

To enable Headset Memory Mode:

1. Press and select Settings

followed by Basic, Preferences, and

Headset Memory.

2. Use the or arrow keys and press

the Select soft key to enable Headset

Memory Mode.

To disable Headset Memory Mode:

Repeat steps 1 and 2 and select Disable.

To activate Headset Memory Mode:

Press twice.icon will flash.

Charles Sturt IP560 Instruction manual

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