Chamberlain Smart Video Intercom M User manual

myQ®Business™

Smart Video Intercom M

INSTALLATION MANUAL

Model CAPXM

To reduce the risk of SEVERE INJURY or DEATH:

• Disconnect power at the fuse box BEFORE proceeding.

• To AVOID damaging gas, power or other underground utility

lines, contact underground utility locating companies BEFORE

digging.

• ALL electrical connections MUST be made by a qualified

individual.

• ALL power and control wiring MUST be run in separate

conduit.

• All power wiring should be on a dedicated circuit and well

protected. The location of the power disconnect should be

visible and clearly labeled.

• The CAPXM shall be installed in accordance with the National

Electrical Code and all local codes.

To protect against fire and electrocution:

• Disconnect power BEFORE installing or servicing CAPXM.

• NEVER connect a keypad/reader or lock to doors without first

consulting the applicable fire code.

• You MUST consult with, and get approval from, local fire

officials BEFORE installing locks or devices on ANY doors that

may be fire exits.

• Use of egress push buttons may not be legal. Single action

exits may be required.

• ALWAYS obtain proper permits and approvals in writing

BEFORE installing equipment.

DO NOT INSTALL THE SYSTEM IN THE FAIL SECURE MODE

UNLESS PERMITTED BY THE LOCAL AUTHORITY HAVING

JURISDICTION. Doing so may cause interference with the

operation of panic hardware.

Safety

Safety Symbol and Signal Word Review

When you see these Safety Symbols and Signal Words on

the following pages, they will alert you to the possibility of

serious injury or death if you do not comply with the warnings

that accompany them. The hazard may come from something

mechanical or from electric shock. Read the warnings carefully.

When you see this Signal Word on the following pages, it will alert

you to the possibility of damage to your property or product if you

do not comply with the cautionary statements that accompany it.

Read them carefully.

MECHANICAL

ELECTRICAL

WARNING: This product can expose you to chemicals

including lead, which are known to the State of California to

cause cancer or birth defects or other reproductive harm.

For more information go to www.P65Warnings.ca.gov.

PRE-INSTALL NETWORKINSTALL ACCESS CONTROLINTRODUCTION

INTRODUCTION

CAPXM Overview .......................................................... 4

Control Board Overview ................................................ 5

Door Board Overview .................................................... 6

Carton Inventory ........................................................... 7

Tools Needed ................................................................ 7

Dimensions................................................................... 8

System Speciﬁcations................................................... 8

Wire Speciﬁcations ....................................................... 9

Internet Requirements................................................. 10

PRE-INSTALL

Setup a myQ®Business™ Account ............................. 11

INSTALL

Remove Knockouts ..................................................... 12

Mount the CAPXM....................................................... 13

Install the Ground........................................................ 14

Connect Power............................................................ 15

NETWORK

Connect Internet.......................................................... 16

Validate Setup ............................................................. 16

ACCESS CONTROL

Gate Access (Wired).................................................... 17

Gate Access (Wireless) ............................................... 18

Door Access................................................................ 19

RFID Reader................................................................ 20

Wiegand Output .......................................................... 21

Postal Lock ................................................................. 21

Wiring Diagram........................................................... 22

Repair Parts ................................................................ 23

Accessories................................................................. 23

Conﬁguration Sheet..................................................... 24

Legal Disclaimers........................................................ 25

Warranty ..................................................................... 26

For myQ®Business™programming, please visit www.myqbusiness.com

PRE-INSTALL NETWORKINSTALL ACCESS CONTROLINTRODUCTION

CAPXM Overview

Smart Video Intercom M (Model CAPXM) is a cloud based access control solution

that includes an integrated video camera enabling advanced video features.

DISPLAY (TOUCHSCREEN)

SPEAKER

LOCK

PROVISION FOR

POSTAL LOCK

PROVISION FOR

POSTAL LOCK

PROVISION FOR CARD

READER

CAMERA WINDOW

MICROPHONE

TETHER

MICROPHONE

VIDEO CAMERA

CONTROL BOARD

DOOR CONTROL BOARD

+ Voltage

Input

Admin Mode Not Used

+ 12

Volts + 5

Volts + 3.3

Volts

+ 3.4

Volts

Diagnostic

PRE-INSTALL NETWORKINSTALL ACCESS CONTROLINTRODUCTION

Control Board Overview

Power

+ -

Expansion

Wi-Fi®Antenna

Connection

Speaker

Microphone

Touch Panel

Display Data

Switches and Diagnostic LEDs

Coin Cell Battery

Security+ 2.0®

Radio Antenna

EthernetUSB

USB

(Camera)

Postal Lock

Door Board

FRONT VIEW BACK VIEW

PRE-INSTALL NETWORKINSTALL ACCESS CONTROLINTRODUCTION

Door Board Overview

The CAPXM has a combination of access control inputs/outputs on the Door Board that work in conjunction to control up to 2

access points.

See page 17 for wiring diagram.

INPUT/OUTPUT USED FOR

Relay Output 1 Gated Operator, Door Strikes, Maglocks, Lights (for control-only power to be provided by external

power supply), Alarm Shunt

Relay Output 2

Wiegand Output 1 Standard 26-bit, 30-bit Wiegand, HID 37-bit with Facility Code, Transcore 37-bit, 32-bit MiFare

Wiegand Output 2

Supervised Input 1 Closed Door Sensor (Supervised EOL or unsupervised), Closed Limit Gate Sensor (Supervised EOL

or unsupervised), Open Limit Gate Sensor (Supervised EOL or unsupervised)

Supervised Input 2

NOTE: Only the 26-bit Wiegand protocol is compatible in UL installations.

DOOR BOARD

Door 1

Door 2

PRIMARY

RELAY

AUXILIARY

RELAY

WIEGAND

OUTPUT

WIEGAND

INPUT

WIEGAND

INPUT

REQUEST

TO EXIT

PRIMARY

RELAY

AUXILIARY

RELAY

STATUS

REQUEST

TO EXIT

STATUS

Tools Needed

• PH2 Phillips Screwdriver

• Precision 1/8" Flat or PH0 Phillips Screwdriver

• 1/4" Nut Driver

• Drill/Driver

• 7/64" Drill Bit

• Hammer Drill Bits for Drill/Driver

• RJ45 Crimping Pliers

• Multimeter

• Measuring tape

• Conduit Bender

• Conduit Cutter/Reamer

• Hack Saw

• Center Punch Tool

• Hammer

PROVIDED (NOT SHOWN)

• Installation Manual

Carton Inventory

PRE-INSTALL NETWORKINSTALL ACCESS CONTROLINTRODUCTION

Power Supply

Goose-neck Gasket

PK625 Keys (2)

S10K30MOV

(Metal Oxide Varistor)(4)

1N4005 Diode Kit (4)

Additional Tools Recommended

• Network LAN Cable Tester

• Wi-Fi Analyzer App (smartphone app)

• Network Analyzer software

• Computer with Ethernet port

• Ethernet patch cable

CAPXM Capacity Resident Capacity 50,000 / Local Event History 50,000

Supply Voltage 24VDC, 60W (minimum), Class 2 Output, Level VI Efﬁciency, (Power Supply 120VAC, 60Hz, 2A)

Operating Current 0.75A (typical) at 24VDC, 3A Max at 15VDC

Surge Suppression EFT: 2 kV Power Line, ESD: 15 kV HBM / 8 kV Direct / 200V MM

CAPXM Operating Temperature Range - 29°C to 54°C (-20°F to 130°F)

Enclosure Carbon Steel and Aluminum

Storage and Shipping Temperature Range -40°C To 65°C (-40°F to 149°F)

Wiegand Inputs (2) 26-bit, *30-bit, *32-bit Mifare, *37-bit with and without facility code, and ASCII (for keypads). 12VDC,

250mA power output (per input).

2 Primary and 2 Auxiliary Relay Outputs SPDT, Rated Load 3A at 30VDC (each)

Accessory Compatibility Refer to the accessory page for compatible accessories

Network Compatibility 10/100 Ethernet

Wi-Fi®Compatibility 802.11b/g/n @ 2.4 Ghz

Wi-Fi®Security CAPXM is compatible with routers using the following security protocols: WPA3 Personal and

WPA2 Personal (AES).

Wi-Fi®Range Up to 250 feet (76.2 m), Open Air/Line-of-Sight to front of panel (range will vary depending on obstructions)

Built-in LiftMaster Passport Receiver Security+ 2.0®

Wireless Communication to Gate Operator Up to 750 feet (228.6 m), Open Air/Line-of-Sight (range will vary depending on obstructions), Compatible

with LiftMaster Security+ 2.0®gate operators, 2018 LiftMaster Gate Operators (ﬁrmware v4.4 and later), HD

Operators (ﬁrmware v3.3 or later). NOT compatible with LiftMaster Barrier Gate Operators.

CAPXM Video Camera 1080p, Viewing angle - 135 degree diagonal, Up to 1,000 30-second temporary video events stored locally

Dimensions

Speciﬁcations

FRONT VIEW SIDE VIEW BACK VIEW

BOTTOM VIEW

PRE-INSTALL NETWORKINSTALL ACCESS CONTROLINTRODUCTION

*NOTE: Only the 26-bit Wiegand protocol is compatible in UL installations. Wi-Fi®and wireless ranges were not evaluated by UL.

6-1/8 in (15.6 cm)

17 in (43.2 cm)

15 in (38.1 cm)

8.43 in

(21.4 cm)

2x 3/4" Conduit Knockouts

1-1/4"

Conduit

Knockout

4 in

(10.2 cm)

2.25 in (5.7 cm)

Wire Speciﬁcations

Use this chart to pull wires in preparation of your installation. Check the national and local building codes BEFORE installation.

DESCRIPTION OF WIRE RUN WIRE SPECIFICATION MAXIMUM RUN DISTANCE

Power Wire, secondary DC output 2-Conductor 14 AWG

2-Conductor 16 AWG

2-Conductor 18 AWG

Up to 300 feet (91.4 m)

Up to 200 feet (60.9 m)

Up to 100 feet (30.4 m)

Local Area Network (LAN)

CAT 5e or better Network Cable.

8-Conductor, 24 AWG Twisted pair 328 feet* (100 m)

Grounding the Chassis (use grounding lug in CAPXM) 12 AWG Copper 12 feet (3.7 m)

Door Strike 2-Conductor 18-22 AWG Shielded 100 - 250 feet (30.5 - 76.2 m)

Magnetic Lock 2-Conductor 18-22 AWG 50 - 125 feet (15.2 - 38.1 m)

Dry Contact Closure (Most Gate Operators) 2-Conductor 18-24 AWG Shielded 500 - 2500 feet (152.4 - 762 m)

Exit Request (REX) 2-Conductor 18-24 AWG 500 feet (152.4 m)

Supervised Input 2-Conductor 18-24 AWG 500 feet (152.4 m)

Wiegand/Proximity Readers 7-Conductor 18-22 AWG Shielded 500 feet (152.4 m)

NOTE: Main power supply and control wiring MUST be run in separate conduits. Conduits must be UL approved for low and high

voltage. Refer to the NEC for additional wiring requirements.

Category 5e cabling is the minimum performance category recommended.

Wiring shall be in accordance with the National Electrical Code (ANSI/NFPA 70), local codes and authorities having jurisdiction.

Always provide power from a dedicated source. Plug provided transformer into an outlet wired to its own 10 Amp minimum circuit

breaker. This will prevent two problems:

• Other equipment cannot introduce spikes, noise, surges or dips into the power circuit that will affect the system.

• The system’s operation will not be affected if any other equipment develops a short circuit across the power line.

* CAT 5/6 NETWORK CABLE NOTES:

• For outdoor distances exceeding 140 feet (42.7 m), a UL497 compliant primary surge protector MUST be installed at the CAPXM.

• Distances exceeding 328 feet (100 m) may be accommodated with additional hardware (available through third-party sources).

PRE-INSTALL NETWORKINSTALL ACCESS CONTROLINTRODUCTION

Internet Requirements

When selecting a router, use the information below to ensure compatibility.

MODEL: CAPXM - Smart Video Intercom M

CAPXM can be connected to a router via a wired connection or Wi-Fi. LiftMaster recommends a minimum upload/download speed of

5Mbps for each CAPXM supporting video camera feeds.

NOTE: This upload speed should be met when considering usage of other devices on the network like cameras and computers.

PRE-INSTALL NETWORKINSTALL ACCESS CONTROLINTRODUCTION

CAPXM WI-FI SECURITY COMPATIBILITY

• WPA3 Personal

• WPA2 Personal (AES)

ADDITIONAL COMPATIBILITY CONSIDERATIONS:

• DO NOT use Wi-Fi extender devices. These may introduce latency in the connection leading to choppy or loss of reliable video transmission.

• If using a Wi-Fi signal strength tool or app, a continuous Wi-Fi signal strength connection of at least -65 DBM (numbers closer to zero are

stronger strength) at the CAPXM must be guaranteed to ensure an acceptable connection to the local network.

• Hidden network SSIDs are not supported. The network must be selectable from the CAPXM display.

• Wi-Fi networks requiring secondary authentication are not supported (E.g. Hotels and airport Wi-Fi).

• When checking signal strength in CAPXM admin mode, we recommend at least two bars, as shown on the CAPXM screen.

• If two bars are not available, relocate the router, the antenna or use accessory WFAEXT (Wi-Fi Antenna Extension Kit – 15') to move the

CAPXM antenna higher up or to a location resulting in two or more bars.

CAPXM IS COMPATIBLE WITH ROUTERS USING THE

FOLLOWING Wi-Fi COMMUNICATION PROTOCOLS:

• 802.11b

• 802.11g

• 802.11n @ 2.4 GHz

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