Casablanca Twain User manual

Congratulations on your purchase of a Casablanca ceiling fan!

Your new fan will be a beautiful addition to your home, keeping you comfortable throughout

the year. The true appreciation of a Casablanca ceiling fan is only complete when put

into actual use. Great time and care have been taken to construct and enhance what are

otherwise functional appliances. Beauty is found in the integrity, craftsmanship, and attention

to detail. Thank you for looking for the nameplate that defines ceiling fans.

Twain™Ceiling Fan Owner’s Manual

Contents

PartsGuide .....................................................3

Product Specications ............................................5

Safety Considerations ............................................6

Mounting Guidelines ............................................7

Location .....................................................7

FanSize .....................................................7

StructuralSupport ............................................7

Sloped Ceiling Installations.....................................8

Installing the Mounting Hardware ................................9

Assembling ..................................................9

Attaching the Crossbar Mounting Bracket ........................9

AttachingtheCanopy ........................................10

Installing the Fan ...............................................11

Assembling .................................................11

HangingtheFan.............................................13

Connecting the Wires.........................................13

Installing the W-81 Wall Control .................................14

Operating the W-81 Wall Control ..............................16

AttachingtheCanopyHatch ..................................16

Installing the Blades ............................................17

Assembling .................................................17

Attaching...................................................17

Installing the Light Fixture ......................................18

Attaching the Light Fixture ....................................18

AttachingtheHalogenBulbs ..................................19

Attaching the Glass Shade.....................................20

Troubleshooting Tips ...........................................21

Problems and Possible Remedies ...............................21

Care Recommendations .........................................21

PN C2543001-TC1108

Twain™

RECORD MODEL AND SERIAL NUMBERS BEFORE INSTALLATION!

Please take a moment to locate the model number and serial number from your fan (see below) and record this

information on the Warranty page inside the front cover of your Owner’s Manual if it does not appear there already.

These numbers are found on the motor identification plate affixed to the fan motor in the location shown below:

PLEASE INSPECT ALL PACKAGING PRIOR TO DISCARDING!

Your Casablanca fan was crafted with pride and care and inspected thoroughly prior

to shipment. Before you begin to assemble and install your Casablanca fan, remove all

parts from the carton and check them against the Parts Guide in this manual.

Make sure all parts are included in the box

using the Parts Guide on the following pages.

If there are missing or broken parts:

Call 1-888-227-2178 Monday through Friday,•

7 a.m. to 4 p.m. PST. Your request will be

handled immediately. Replacement parts

will be sent to you via Federal Express.

Proper Parts Handling

Do not remove lightbulbs from their packaging•

until you are ready to install them.

Before discarding packaging materials, be•

certain that all parts have been removed.

Use a clean, dry paintbrush to remove small•

Styrofoam pieces that may remain after unpacking.

Do not brush Styrofoam into wiring cavities.•

The blades in each pack are matched for•

equal weight to assure smooth fan operation.

If more than one fan is being installed, do

not mix blades from different cartons.

When cleaning, painting, or working near your•

fan, be cautious of the fan and blades.

Always turn power to the ceiling fan OFF before•

replacing lightbulbs or working on your fan.

Never insert anything into the path of the•

fan blades while the fan is in operation.

Never install a fan over a pool or spa.•

Never operate a fan that has been•

damaged in any way.

Install the fan according to the

instructions in this manual.

If the fan does not work:

Refer to the Troubleshooting Tips•

in this Owner’s Manual.

Call Technical Support at 1-888-227-2178.•

Contact your local Authorized Service Center.•

Our Web site at www.casablancafanco.com contains

additional information on Casablanca products,

troubleshooting, and Authorized Dealer or Service

Centers. Please do not return this product to the store.

Serial Number

Model Number

Twain®

TYPE HANGER TYPE

DJ01 1151 MODEL #C25G624F

POMONA, CA

SERIAL No.: DJ06 2237

C25G624F

Motor Identification Plate

Twain™

Parts Guide

Item # Description Picture (not to scale) Quantity

1. Motor Housing 1

2. Crossbar Mounting Bracket 1

3. Right-Angle Screwdriver 1

4. Lag Screw and Washer 1

5. 1" x 8-32 Round-Head Screws and Washers 2

6. Canopy and Hatch 1

7. 2½" x 8-32 Canopy Screws and Lock Washers 5

8. 2¼"Perma•Lock™DownrodandBallAssembly 1

9. Allen Wrench 1

10. Wire Nuts 4

11. Light Fixture 1

12. Light Fixture Screws 4

13. Halogen Downlight Bulbs, 50W 2

14. Blades 5

15. Blade Iron Plate Screws 21

Twain™

Item # Description Picture (not to scale) Quantity

16. Blade Iron Plates 5

17. Blade Irons 5

18. Blade Iron Screws 11

19. Balance Kit 1

20. Light Adapter Plate 1

21. Light Adapter Screws 3

22. Incandescent Uplight Bulbs, 25W 6

23. Glass Shade 1

24. Finial 1

25. W-81 Wall Control 1

Twain™

Model name: Twain®

Model number: C25GXXXF

ETL Rating: Damp

Dimensions:

A = 11.9 "

B = 16.7" NOTE: Dimension

B includes light

fixture and glass.

C = 3"

D = 16.2"

E = 5.6"

Weight: 45 lbs.

Motor Type: XTR200™

Motor Size: 200mm x 30mm

Blade Span: 60"

Blade Iron Pitch: 14˚

No. of Blades: 5

Technology: W-81 wall control

Lightbulbs: (6) 25-watt B10 incandescent

(2) 50-watt T4 halogen

Airflow: 8,173 cfm

Electricity Use*: 97 watts

Airflow Eficiency*: 84.3 cfm/watt

*Performance data is for fan only. No lighting

wattage is included.

This device complies with Part 15 of the FCC rules.

Operation is subject to the following two conditions:

This device may not cause harmful interference.•

This device must accept any interference•

received, including interference that

may cause undesired operation.

This equipment has been tested and found to comply with

the limits for a class B digital device, pursuant to Part 15

of the FCC rules. These limits are designed to provide

reasonable protection against harmful interference in

a residential installation. This equipment generates,

uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions,

may cause harmful interference to radio communication.

However, there is no guarantee that the interference will

not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception,

which can be determined by turning the equipment

off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

Reorient or relocate the receiving antenna.•

Increase the separation between the•

equipment and receiver.

Connect the equipment into an outlet on a circuit•

different from that to which the receiver is connected.

Consult the dealer or an experienced•

radio/TV technician for help.

Product Specifications

Twain™

Safety Considerations

Safety and the proper operation of your Casablanca

fan both require a thorough knowledge of the

product and proper installation; therefore, before

attempting to install and operate your Casablanca

fan, read this Owner’s Manual completely and

carefully. Retain this manual for future reference.

CAUTION:ÑRISK OF ELECTRICAL SHOCK!

Turn off all electricity at the circuit breaker

or fuse box before attempting any

installation procedure. Installation is to be

in accordance with the National Electrical

ANSI/NFPA 70-1999 and local codes. If

you are unfamiliar with the wiring codes,

contact a qualified electrician. To avoid

overheating and possible damage to

other equipment, do not install control

to a receptacle, fluorescent light fixture,

operating appliance, or transformer-

supplied appliance.

This ceiling fan requires a grounded electrical supply•

of 120 VAC, 60 Hz and a minimum of 15-amp

circuit. The maximum current required for the fan

with light fixture is 3.2 amps (382 watts). The fan

uses about 1.1 amps (132 watts). Maximum light

current is about 2.1 amps (190 watts) of lighting.

Where wire nuts are employed, be sure all•

bare wires are fully inserted into the metal wire

connectors inside the plastic wire nut covering.

When installing the canopy, light kit, and wall•

controls, make sure all wires are carefully

tucked away and that no wires are pinched.

The fan must be supplied with three•

independent 120V AC supply wires to provide

power for the fan, the light, and neutral.

WARNING:ÑTo reduce the risk of

personal injury or damage to the fan,

do not bend the blade brackets or insert

foreign objects in between the rotating fan

blades.

WARNING:ÑTo reduce the risk of fire or

electric shock, do not use this fan with any

solid-state control device. Use only the

control provided with or recommended for

this fan.

Circuit Breaker

(Trip breaker for the

circuit you will be

working on)

Fuse Box

(Remove fuse for the

circuit you will be

working on)

18" 

84" 

70"

from wall to

end of blade

from wall to

center of fan

Dimensions indicated are the minimum

allowable for proper installation.

from bottom edge

of blade to oor

Twain™

Structural Support

Installing a New Ceiling Fixture Outlet Box

If you do not have an existing fixture located where

you wish to place your Casablanca fan, an approved

ceiling fixture outlet box must be installed and wired.

Using Existing Ceiling Fixture Outlet Box

After turning the power OFF at its source (either the circuit

breaker or fuse box), lower the old fixture and disconnect

the wiring. Check the ceiling fixture outlet box to be sure

it is marked “Approved for Ceiling Fan Mounting.” If it is

not, a new box must be installed. For new construction,

use an approved ceiling fixture outlet box with the rating

“50 lbs. or less”. Ensure that outlet box is mounted to a

joist or stud beam. If not, a 2x4 stud must be installed.

WARNING!ÑTo reduce the risk of fire,

electrical shock, or personal injury, mount

to outlet box marked “Acceptable Fan

Support of 22.7 kg (50 lbs.) or less” using

the mounting hardware provided with the

outlet box.

When to Use a Lag Screw

A lag screw is required under two conditions: the

fan weighs 36 lbs. or more or the existing ceiling

fixture outlet box needs to be modified for a ceiling

fan application (for example, you are replacing an

existing light fixture). We recommend that the ceiling

box be of sufficient capacity to support the weight

of the fan and light fixture under any conditions.

NOTE: The Twain weighs 45 lbs., so use of a

lag screw is required.

Mounting Guidelines

Before mounting your Casablanca fan, read the

following helpful recommendations. Location,

fan size, and structural support are important

factors to consider before installation.

Location

Ceiling fans have practical uses in almost every

room in your home. We suggest you follow

these mounting recommendations as you decide

where to install your Casablanca fan.

For safety reasons, the fan blades must•

be a minimum of 7’ above the floor.

Do not locate the fan in a doorway•

or above a swinging door.

In bedrooms, fans work best when•

mounted above the foot of the bed.

Over pool tables, be sure to provide plenty of•

clearance to avoid damage from pool cues.

In kitchens be sure to allow for open•

cupboard doors to clear the fan blades.

Do not install a fan close to or over a pool or spa.•

High humidity combined with corrosive gases

will destroy the finish and warp the blades.

Fan Size

Variable fan speed capability permits the use of

a full-size fan even in smaller rooms. For very

large rooms, two fans may be needed.

Twain™

Sloped Ceiling Installations

When to Use an Extension Downrod

For optimum performance and appearance, use

an extension downrod with your Casablanca

fan when installing on high (cathedral) ceilings

or sloped ceilings. Casablanca offers accessory

downrods in increments of 6" up to 5’. See your

Authorized Casablanca Dealer for details.

Calculation of Ceiling Angle

Use the tear-off Ceiling Angle Template card inserted

in this manual. It provides you with a simple “go” or

“no go” for installing your fan on a sloped ceiling.

NOTE: The fan may wobble or vibrate if the

downrod length is not long enough and the

inside blade is too close to the downslope or side

wall. Extending the downrod length usually will

solve this problem.

Suggested Extension Downrod Lengths

Ceiling Height Downrod Length

8' 0" standard

8' 6" standard

9' 0" 6"

9' 6" 12"

10' 0" 12"

11' 0" 18"

12' 0" 24"

13' 0" 36"

14' 0" 48"

15' 0" 60"

7' minimum

Blades must be a

minimum of 7 feet

above the oor

Extension

Downrod

Maximum angle

of Hang-Tru®

canopy = 32º

This slope is less than 32º.

It is OK to install your fan.

This slope is 32º. This is the

maximum slope that will allow the

fan to hang straight down. It is OK

to install your fan.

This slope is more than 32º. Your fan

will not hang straight down, so an

adaptor is necessary. Contact your

local Authorized Casablanca Dealer to

purchase a Sloped Ceiling Adapter.

EXAMPLE 3

EXAMPLE 2

EXAMPLE 1

Twain™

Assembling

1Determine the need for a lag screw based

on the Mounting Guidelines previously described.

If in doubt whether you need to install the lag

screw, consult a qualified electrician.

2If a lag screw is required, remove the plug

in the center of the ceiling fixture outlet box. If the

outlet box does not have a plug, drill a ½ inch hole

for the lag screw. After drilling a hole for the lag

screw, drill a ¼ inch hole 3 inches deep through the

beam supporting the ceiling fixture outlet box.

Attaching the Crossbar Mounting Bracket

3To install the crossbar mounting bracket,

route the outlet box wires along side of the crossbar

mounting bracket. (see Step 5 image) Attach the

crossbar mounting bracket to the outlet box with

the set of two round-head screws and washers. Use

caution when installing the screws and washers. Do

not pinch the outlet box wires in the washers.

CAUTION:ÑTo reduce the risk of personal

injury, use only the mounting hardware

provided with an approved outlet box (not

included) to install the crossbar mounting

bracket.

Installing the Mounting Hardware

Hardware (not to scale)

Crossbar Mounting

Bracket (1) Lag Screw and Washer (1) 1” x 8-32 Round-Head Screws

and Washers (2) Right Angle Screwdriver

Canopy Hatch (1) Canopy (1) 2½” x 8-32 Canopy Screws (4) and Lock Washers (5)

STEPS 3-4

Joist

Ceiling fixture

outlet box

(ceiling fan rated)

Crossbar mounting

bracket

(ridge side down)

1” x 8-32 Round-

head screws (2)

Washers (2)

Ceiling wiring

GREEN ground wire

Lag screw and

washer (1)

Twain™

4To install the lag screw (if needed), slide the

remaining washer onto the lag screw. Pass the

lag screw through the center hole in the crossbar

mounting bracket. Secure the lag screw into the

guide hole, tightening until the ceiling fixture outlet

box is firmly mounted to the support beam.

Attaching the Canopy

5To install the canopy hardware, set aside the

canopy hatch and attach the canopy to the crossbar

mounting bracket with three of the canopy screws

and lock washers. Using the right-angle screwdriver

provided, tighten each screw until the canopy hardware

is firmly mounted to the crossbar mounting bracket.

NOTE: On a sloped ceiling, align the canopy

opening with the top or peak of the room.

STEP 5

Canopy screws (4)

Lock washers (4)

Canopy

Canopy hatch

NO DRILL

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