CAMBRIONIX SS15 User manual

User Manual

SS15

SS15 Page 1 of 17

1.Table of Contents

1.Table of Contents 1

2.Your SS15 at a glance 2

2.1.Key Features 2

3.Safety 3

3.1.Signal word panel 3

3.2.Safety alert symbol 4

3.3.Pictograms 4

3.4.Product modification 4

3.5.Power supply 5

3.6.Storage and Installation 6

4.Getting Started 7

4.1.What's Included 7

4.2.Connecting to the mains 7

4.3.Previous versions of Windows 7

4.4.Registration 7

4.5.Help and Support 7

5.Using your SS15 8

5.1.Using without connecting to a host computer 8

5.2.Using when connected to a host computer 8

5.2.1 Charging 8

5.3.Data Transfer 8

5.4.Scalability 10

5.5.Manage Ports & Devices 11

5.5.1 LiveViewer 11

5.5.2 Cambrionix API 11

5.5.3 Command Line Instructions (CLI) 12

5.6.Cleaning your SS15 14

6.Product Specifications 15

6.1.Input Power 15

6.2.Output Power 15

6.3.Physical specifications 15

6.4.Power Supply Specifications 16

7.Compliance and Standards 17

SS15 Page 2 of 17

2.Your SS15 at a glance

The SS15 has been designed primarily for desktop use, being highly compact and quiet. It

provides 10W of charging power to each of its 15 x USB 3.2 Type-A ports, allowing mobile

devices to be charged quickly, safely and reliably. All ports can be controlled using Cambrionix

software to allow charging and/or data transfer while monitoring important port and device

information.

The SS15 can charge attached USB devices without using a local computer and our intelligent

charging algorithm allows almost any device to be charged at its optimum rate (up to 2.1A). The

firmware can be up-dated to allow new charging profiles to be added, ensuring the SS15 can

charge the latest devices. It is ready to charge out-of-the-box and to sync devices when

attached to a host computer.

When a local (host) computer is attached, the host can control operation of the ports using

freely available software. Device charging and synchronisation can be monitored through

Cambrionix’s LiveViewer App, the Application Programming Interface (API) or Command Line

Interface (CLI). Cambrionix’s free monitoring and control software can be downloaded from

www.cambrionix.com/software

2.1.Key Features

Up To

5 Gbps

per Port

Up To

2.1A

per Port

Up To

Devices

Transfer Data Seamlessly Power Scalability

Each high speed port can

transfer data up to 5 Gbps

Each port can charge devices up

to 2.1A (10W)

Up to 85 devices can be con-

nected at once using multiple

hubs

SS15 Page 3 of 17

3.Safety

This user manual is for informational purposes only, it contains information for start-up and

operation of this product. Note: the contents and the product described are subject to change

without notice. To avoid injuries and damage observe the safety instructions of the user

manual.

Understanding and observing the instructions in this user manual are prerequisites for

hazard-free use and safety during operation. This user manual cannot cover all conceivable

applications. If you would like additional information or if problems arise that are not

sufficiently addressed in this manual please ask your distributor or contact us directly using the

means preferred which are located on the back cover of this manual.

Personal Injury and Damage to the product

lObserve the safety instructions in this user manual

3.1.Signal word panel

Depending on the probability of serious consequences, potential dangers are identified with a

signal word, the corresponding safety colour, and if appropriate, the safety alert symbol.

Indicates a potentially hazardous situation which, if not avoided, may result in moderate or

minor (reversible) injury.

Indicates a potentially hazardous situation which, if not avoided, may result in damage to the

product and/ or its functions or of a property in its proximity.

SS15 Page 4 of 17

3.2.Safety alert symbol

Use of the safety alert symbol indicates a risk of injury.

Observe all measures that are marked with the safety alert symbol in order to

avoid injury

3.3.Pictograms

Warning Signs

Electrical hazard Fire Hazard

Mandatory action signs

Read operating instructions Mandatory regulation

3.4.Product modification

Cambrionix products are designed and manufactured to meet the requirements of UK and

International safety regulations. Modifications to the product could affect safety and render the

product non-compliant to relevant safety standards, which could result in injury or damage to

the product.

Electric shock or personal injury may occur

lDo not modify the product in any way

lDo not dismantle the product

SS15 Page 5 of 17

Fire or personal injury may occur

lDo not obstruct air vents on the product

lDo not cover the product in combustible material

Damage to your product may occur

lDo not bend or compress any part of the product

3.5.Power supply

This section describes safety precautions you must follow when using the power supply.

Electric shock or personal injury may occur

lDo not use a damaged power cord or plug, or a loose power socket

lDo not touch the power plug with wet hands

lDo not allow liquids to come into contact with the unit or power supply

Damage to your product may occur

lThe power cord must be disconnected to cut off power to the product

lDo not short circuit the Power Supply Unit (PSU) supplied with your

product

lDo not disconnect the power cord while the product is being used

lDo not bend or pull the power cord with excessive force

SS15 Page 6 of 17

3.6.Storage and Installation

This section describes safety precautions you must follow when installing and storing your

SS15.

Electric shock or personal injury may occur

lDo not place the power cord near heat sources

lConnect the plug to an earthed socket

Damage to your Cambrionix product may occur

lOperate the product only in an environment where the ambient

temperature is inside the operating temperature range

lOperate the product only in an environment where the relative humidity is

inside the operating range

lBe careful not to leave the power cord underneath a heavy object

Overheated power sockets may cause a fire

lDo not overload the power socket that your hub is connected to

lInsert the power plug all the way into the socket so that it is not loose

SS15 Page 7 of 17

4.Getting Started

4.1.What's Included

l2m Mains power cable (Country specified on order)

l0.8m USB 3.2 Type-A Updater Cable

lSS15 Hub

lPower Supply Unit

4.2.Connecting to the mains

Connect the Power Supply Unit (PSU) to the hub using the 4-pin DIN plug. Connect the power

cable to the PSU. Making sure you adhere to local safety regulations, connect the power cable

to the 100 – 250 Vac mains power outlet and switch the hub on using the small power switch

located adjacent to the power input connector on the hub. When the device is switched on, a

red LED will be illuminated. The hub is now ready to charge attached devices.

4.3.Previous versions of Windows

If you are using a version of Microsoft Windows prior to Windows 10 you will need to install

Cambrionix CDC drivers for enabling the full functionality of the hub. To install the drivers

please detach the hub from the PC before executing the downloaded installer. The installer will

prompt you for permission to install drivers signed by Cambrionix, please agree to this.

Once the installer has completed the installation of the drivers you may attach your hub.

Download the file at: https://www.cambrionix.com/software-archive

4.4.Registration

You may register you and your product at www.cambrionix.com to download LiveViewer and

our API.

4.5.Help and Support

FAQs and help can be found on the Help page here

lwww.cambrionix.com/help_pages/help.

You can raise a support ticket for more in depth support here

lwww.cambrionix.atlassian.net/servicedesk/customer/portals

You can also download any of our manuals and keep up to date at the link here

lwww.cambrionix.com/product-user-guides

SS15 Page 8 of 17

5.Using your SS15

5.1.Using without connecting to a host computer

When the Hub is switched on and is not connected to a local host computer it is

automatically configured to charge devices using its intelligent charging algorithm. Simply

connect the devices to be charged to any of the available ports (not the Host Port) using

USB - compliant cables.

Once the devices are connected, the algorithm will detect the highest charge rate allowable for

each attached device. Charging at the optimum rate (up to 2.1A) specified by the manufacturer

will commence once profiling is complete. Depending on the state of charge of the device

attached, this may take tens of seconds.

5.2.Using when connected to a host computer

5.2.1 Charging

When the Host Port is connected to a local computer, the hub defaults to Sync mode and

charge currents are determined according to USB Implementers Forum (USBIF) Super-Speed

USB3.0 specifications. If the attached device complies with USB-IF Battery Charging

specification BC1.2 and supports Charging Downstream Port (CDP), the hub can provide

high-speed charging at up to 2.1A. If the connected device does not comply with BC1.2,the

charge current will be limited to 500 mA in compliance with USB specifications.

5.3.Data Transfer

If you wish to transfer data, change applications, restore or update your mobile device, a data

connection to a local host computer is required. The hub works independently to the Operating

System (OS) and data transfer can be performed to all common mobile operating systems, such

as iOS, Android, Chromebook and Microsoft. In order to transfer data, connect the host port to

your local (host) computer using a Type-A to Type-A USB2.0 (or higher) compliant cable. Any

devices connected to the hub will now appear as if they were connected to the host computer’s

SS15 Page 9 of 17

USB port. The hub is fully compliant with High Speed USB2.0 and supports data transfer at

speeds up to 480Mbps. The red power LED may flicker when the hub is syncing.

You can now use the programme of your choice to transfer data to and from your device.

Please note that USB specifications require a minimum 100 mA charge current to be delivered

during data transfer. As indicated in above, if the attached device has a BC1.2 compliant CDP

port, the device can draw up to 2.1A while transferring data.

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