Cadet SOFTHEAT PORTABLE User manual

http://cadetheat.com/support/install-help

For how-to videos or more information, please visit:

cadetheat.com

855.CADET.US

Vancouver, Washington

USA

tested to UL standards

OWNER’S GUIDE

Thank you for your purchase! Question or problem? Let us solve it

with a single phone call, email or online chat! We’ll save you a trip

back to the store!

Phone: 855.CADET.US (855.223.3887)

email: [email protected]

Live chat: cadetheat.com (contact us)

Cadet Customer Service

SOFTHE AT

PORTABLE

SAVE THESE INSTRUCTIONS

IMPORTANT INSTRUCTIONS

1. Read all instructions before

installing or using this heater.

2. Use this heater only as described

in this manual. Any other use

not recommended by the manu-

facturer may cause re, electric

shock, or injury to persons.

3. Always plug heaters directly into

a wall outlet/receptacle. Never

use with an extension cord or

relocatable power tap (outlet/

power strip).

4. Connect to properly grounded

outlets only.

5. Do not operate any heater with

a damaged cord or plug or after

the heater malfunctions, has

been dropped or damaged in any

manner. Discard heater or return

to an authorized service facility

for examination, and/or repair.

6. Do not run cord under carpeting.

Do not cover cord with throw rugs,

runners, or similar coverings. Do

not route cord under furniture or

appliances. Arrange cord away

from tra󰀩c area and where it will

not be tripped over.

7. Always unplug heater when not

in use.

8. To disconnect heater, turn con-

trols to o󰀨, then remove plug

from outlet.

9. A heater has hot and arcing or

sparking parts inside. Do not use

it in areas where gasoline, paint,

or ammable liquids are used or

stored.

10. This heater is hot when in use.

To avoid burns, do not let bare

skin touch hot surfaces. Keep

combustible materials, such

as furniture, pillows, bedding,

papers, clothes, and curtains

away from heater

11. To prevent a possible re, do

not block air intakes or exhaust

in any manner. Do not use on

soft surfaces, like a bed, where

openings may become blocked.

12. Do not insert or allow foreign

objects to enter any ventilation

or exhaust openings as this may

cause an electric shock or re, or

damage the heater.

13. This heater is not intended for

use in bathrooms, laundry areas

and similar indoor locations.

Never locate heater where it may

fall into a bathtub or other water

container.

14. Extreme caution is necessary

when any heater is used by or

near children or invalids and

whenever the heater is left

operating and unattended.

When using electrical appliances, basic precautions should always be

followed to reduce the risk of re, electric shock, and injury to persons,

including the following:

Unanswered questions? Call our technical support team in Vancouver,

Washington at 855.CADET.US (855.223.3887) or 360.693.2505.

INSTALLATION INSTRUCTIONS

1. CAUTION – High Temperature.

Keep electrical cords, drapes,

and other furnishings away from

heater.

2. To reduce the risk of re, do not

store or use gasoline or other

ammable vapors and liquids in

the vicinity of the heater.

3. Maintain at least 12 inches (30.5

cm) minimum clearance from

all objects above and in front of

baseboard, and 6 inches (15.2 cm)

minimum on both sides.

4. Do not operate without the feet

attached.

ASSEMBLY

1. Remove the heater and all items from the carton. Your heater is completely assembled except for

the feet which snap in place. Carefully place the heater face down to attach the feet.

GROUNDING

2. For correct balance, the part of the foot with the longest length from the plastic clip to the end goes

to the front, and the part with the notch goes to the back (see Figure 1).

3. Attach the feet to the bottoms of the end caps by pushing the feet up and then slightly backward

until they snap in place (see Figure 2).

4. Stand your heater up on its feet before using.

Your SoftHeat portable heater is 120 volts, and it comes with a cord that has a grounded, 3-prong

plug. See Figure 3.

If you only have a 2-prong receptacle in your home, for safety reasons you must use a grounding

plug adapter. The green grounding lug extending from the adapter must be connected to a permanent

ground, such as a properly grounded outlet box. See Figure 4.

The adapter isn’t necessary if you have a 3-slot grounded receptacle.

Figure 3

Figure 4

grounding lug

Figure 1 Figure 2

longer part to

front of heater

notched part to

back of heater

How to operate your heater

The room temperature is controlled by the thermostat on the heater. Simply plug it in and follow the

steps below to adjust the temperature to your comfort level.

1. Turn the thermostat knob all the way to the right.

2. When the room reaches your comfort level, turn the knob to the left, just until it clicks and the

heater turns o󰀨. The heater will automatically keep the room temperature around this setting.

3. To reduce the room temperature, turn the knob to the left. To increase the room temperature,

turn the knob to the right.

OPERATING INSTRUCTIONS



The SoftHeat portable uid is a non-toxic mineral oil. No special rst aid measures are needed if the

uid is swallowed, inhaled, or if it gets on your skin or in eyes; simply rinse or wash with soap and

water.

The uid does not freeze.



If the uid leaks, stop using the heater. Cleanup is the same as it is for used oil. Wipe up any leaking

uid with a rag or paper towel. Dispose of uid at a recycling center that accepts used oil. Wash

hands with soap and water.

For more information you can view the Safety Data Sheet here: cadetheat.com/softheat/sds

PLEASE NOTE: On initial start-up, the heater may cause an odor due to the manufacturing process. It

typically goes away within several hours.

󰀨

SoftHeat portable baseboards come with a built-in high-temperature safety shuto󰀨 that stops

electricity owing to the heater if it gets too hot inside. This automatically resets after cooling.

Your heater also includes a safety tip-over switch that resets as soon as the heater is standing up

again.

After attaching the feet, plug in your SoftHeat portable baseboard, turn it to the highest setting and

allow it to run for  If your room doesn’t get warmer, please contact us:

 855.CADET.US (855.223.3887) or 360.693.2505

 cadetheat.com/customer-service

 cadetheat.com/blog/?s=softheat

1. Do not tamper with the high-

temperature safety shuto󰀨.

2. Do not operate without the feet

attached.

MAINTAINING YOUR HEATER

Rev 08/26/19 #706957

  

TROUBLESHOOTING

Clean heater at least every 24 months or as required.

1. It is important that you verify the heater is

unplugged and the element is cool.

2. Wipe cover with damp cloth and dry.

3. Use the hose on your vacuum to clean the

heater. Do not touch the element.

4. Plug in the heater when complete.

More frequently asked questions on our website here: 

Any service other than cleaning should be performed by an authorized

service representative.

Heater is

making

noise.

1. Heater makes creaking or

popping noises. 1. The heating element expands slightly when turned on. This is

normal.

Heater

smells after

installation

or not being

used.

1. Odor from element

manufacturing process.

2. Dust or lint inside the

heater.

1. On initial start-up, the heater may cause an odor due to the

manufacturing process. It typically goes away within several

hours.

2. Clean heater (see “MAINTAINING YOUR HEATER” above for

instructions).

Heats

briey then

stops.

1. High-temperature safety

shuto󰀨 has tripped.

2. Safety tip-over switch has

tripped.

1. Remove all obstructions. Do not block heater. Maintain 12

inches (30.5 cm) above and front. Keep heater free of lint and

dust. The high-temperature safety shuto󰀨 resets after cooling.

2. Stand the heater up so it’s in an upright position. The tip-over

switch resets immediately.

Heater

doesn’t turn

o󰀨.

1. Incorrect heater wattage

for room size.

2. Thermostat is defective.

1. If additional heat is needed consult an electrician as circuit(s)

may be limited.

2. Replace thermostat.

Liquid found

in or around

heater.

1. Heat transfer uid

dripping from element. 1. Discontinue use. Replace the element or the heater (elements

are not repairable).

Reduce-Reuse-Recycle

This product is made primarily of recyclable materials. You can reduce your carbon footprint by recycling

this product at the end of its useful life. Contact your local recycling support center for further recycling

instructions.

WARRANTY

For more e󰀨ective and safer operation and to prolong

the life of the heater, read the Owner’s Guide and

follow the instructions. Failure to properly maintain

the heater will void any warranty and may cause the

heater to function improperly.

 Cadet will

repair or replace any Cadet SoftHeat Portable (EPN)

heater found to be defective within seven years after

the date of purchase.



1. Damage occurs to the product through improper

installation or incorrect supply voltage;

2. Damage occurs to the product through improper

maintenance, misuse, abuse, accident, or

alteration;

3. The use of unauthorized accessories or

unauthorized components constitutes an alteration

and voids all warranties. Refer to Cadet website

or call customer service at 855.223.3887 or

360.693.2505 for list of authorized accessories

and components.

4. Cadet’s warranty is limited to repair or replacement.

5. In the event Cadet elects to replace any part of

your Cadet product, the replacement parts are

subject to the same warranties as the product. The

installation of replacement parts does not modify

or extend the underlying warranties. Replacement

or repair of any Cadet product or part does not

create any new warranties.

If you believe your Cadet product is defective,

please contact Cadet during the warranty period, for

instructions on how to have the repair or replacement

processed.



Visit cadetheat.com/parts-service for information on

where to obtain parts and service.

ration

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