BT BT6500 Specification sheet

Designed to block nuisance calls
Quick Set-up and User Guide
BT6500
Digital Cordless Phone with Answering Machine

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Important – please read first2
• Only use the line cord, power supply and rechargeable batteries supplied with
your phone.
• Make sure that the power supply is connected to a known working socket.
• Connect your phone to the power supply and allow the batteries to charge for 24
hours before connecting the line cord to your telephone socket.
• To make sure you get the best range and reception from your handset, avoid
interference by placing the base unit away from large metal objects such as
fridge freezers and microwave ovens or electronic products such as computers
and TVs.
Answer machine – handy hint
Make sure the telephone is set to Answer and record and that the Ring delay
is set to answer before any voicemail service i.e. BT Answer 1571, or similar.
The default setting is four rings. If you want to change this, please see page 44-45.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

3
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Check box contents
Menu Calls
Handset Base
Telephone line cord
(pre-installed)
Menu Calls
Handset Charger Mains power adaptor
(item code 066270)
2 x AAA Ni-MH 750 mAh
rechargeable batteries
(already in handset)
Mains power adaptor
(item code 066270)
2 x AAA Ni-MH 750 mAh
rechargeable batteries
(already in handset)
Important
Only use the mains power adaptors, cables and rechargeable batteries supplied in this box or this
product might not work. Any replacement rechargeable batteries must be of the same type.
BT accepts no responsibility for damage caused to your BT6500 if you use any other type of batteries.
Contents for each additional handset (multipacks only)

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Where to put your phone
• Place the base within
3 metres of a mains power
socket and 3 metres of a
phone socket so the cables
will reach.
• Make sure it’s at least a
metre away from other
electrical appliances to avoid
interference.
• Don’t place the phone or
base in a bathroom or other
humid area.
• The product works by
sending radio signals
between the handset and
base. The strength of the
signal depends on where you
position the base. Putting it
as high as possible can help
give you the best signal.
IMPORTANT
• Don’t connect the phone line
to a phone socket until the
handset is fully charged.
• The base station should
be plugged into the mains
power socket all the time.
1. Plug the mains power
adaptor into the
base, with the cable
clipped in the
groove provided.
2. Plug the other end
of the power adaptor
into the wall power
socket and switch on.
Quick set-up guide4
1
2
1 Plug in
The phone line cord is pre-installed but don’t
plug the other end into the wall socket yet.
Turn the cable when clipping into the groove so
that the narrow part fits between the clips before
turning cable back to secure.

Quick set-up guide 5
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Talk/Standby time
Under ideal conditions, the
handset batteries should give
up to 12 hours talk time or
120 hours standby on a single
charge. (This doesn’t mean you
can unplug the base or leave
the handset for this length of
time without charge).
Please note that new Ni-MH
rechargeable batteries don’t reach
full capacity until they’ve been in
normal use for several days.
Battery low warning
The icon will flash, you’ll
see the message Battery low in
the display and hear a warning
beep every minute, to indicate
that you need to recharge your
handset. You can remove the
display message by selecting
Hide. If the battery charge
completely runs out, the display
will show Batteries flat. Please
charge. You must recharge
the handset batteries before
you can use the handset. If the
charge completely runs out the
handset will switch off. Place
the handset on the base or
charger to charge.
Quick set-up guide 5
2 Activate the batteries and
follow the Set-up wizard
1. Activate the batteries by pulling the plastic tab
away from the back of the handset.
Rechargeable batteries
already fitted
Remove this tab
and charge batteries
for 24 hours before use.
2. The Power on animation will start up and then the
handset will check for a link with the base station,
once found the screen will show Please set the time
and date. The set-up wizard will take you through
the steps for setting the time and date, recording
your outgoing message for the answer machine,
registering for the text messaging service and
adding contacts.
Select Yes by pressing the Left option button if you
want to follow the set-up wizard prompt or select
No by pressing the Right option button to continue
to the next prompt until set up is complete.

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Quick set-up guide6
Battery performance
• To keep the batteries in the
best condition, leave the
handset off the base for a
few hours at a time.
• Running the batteries right
down at least once a week
will help them last as long as
possible.
• After charging your handset
for the first time, subsequent
charging time for the
batteries is approximately
8 hours.
• The charge capacity of
rechargeable batteries will
go down over time, which
will reduce the talk and
standby time. Eventually
they’ll need replacing.
For details on how to get
replacement batteries, call
the helpline on 0800 145
6789*.
3. Once set-up is complete your handset will display
Line cord error. Please check, place the handset on
the base to charge until step 4.
4. After 24 hours, plug the phone line cord into the
phone wall socket.
IMPORTANT
Charge the handset batteries for 24 hours or your
phone might not work.
Set up your additional handsets (multi packs only)
1. For additional handsets and chargers: plug the
mains power adaptor into the back of the charger
and plug the other end into the mains wall socket
and switch on the power.
1

Quick set-up guide 7
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
2. Activate the batteries as explained on page 5. If you
set the time and date on the first handset then it
will be shared with all other handsets in your multi
pack once you activate the batteries.
3. Place the handset on the charger to charge for
24 hours.
If you ever need to remove the batteries, simply
slide open the battery compartment cover and ease
out the batteries.
3 Go!
Your BT6500 is now ready for you
to use
• For instructions on making a call, go to page 21.
• For help personalising your phone’s settings,
go to page 56.
• For instructions on using the answer machine,
go to page 41.
Quick set-up guide 7
Using your BT6500
on a broadband line?
If so, you need to fit an
ADSL microfilter between
the phone line cord and the
phone socket. You can get
BT ADSL microfilters from
bt.com/shop
If you use BT Infinity you
will not need to use an ADSL
microfilter. For other types of
broadband, please check with
your provider if a microfilter
is required.

Quick set-up guide
Please note, other products
connected to the line are not
compatible with this feature
and will still ring.
You must subscribe to a Caller
Display service from your
network provider for the block
nuisance calls feature to work.
Charges may apply.
Blocked will be displayed with
no backlight on the handset
when a blocked call is received.
The handset or base will
not ring.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
8
4 Block nuisance calls
The BT6500 can block calls from certain call types,
e.g. international calls or from specific numbers
to help prevent nuisance calls. You can store up to
10 specific blocked numbers. Calls from numbers
stored in your blocked calls list cannot leave a
message on your answer machine but calls blocked
by call type can.
1. Select Menu, scroll to Call control and
press Select.
2. Follow the instructions to set your PIN for the first
time and select OK.
3. Incoming calls is displayed, press Select.
4. Press to highlight Block calls and press Select.
You now have 2 choices:
i) To block calls by type, when By call type is
highlighted, press Select. Select Blocked or
Allowed for each of the call types by highlighting
each one: International, Withheld number,
No Caller ID and Payphone using and ,
then select Save.

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
If you cannot find the answer
to your problem in this user
guide, then please call our free
Helpline on 0800 145 6789*.
Our dedicated advisors are
more likely to be able to help
you than the retailer where you
made your purchase.
Quick set-up guide 9
ii) To block calls by a specific number, press to
highlight By number and press Select. You will
enter the block calls list, highlight an Empty slot and
select Add. Enter the number you want to block (or
you can select Options and select a number from
your contacts or calls list) then select Save.
For more information on Call control settings,
go to page 27.
5 Help
Most problems can be fixed with a few simple
checks, you may find the answer in the Help
section on page 78 or see our online frequently
asked questions at bt.com/producthelp
Alternatively, call the Helpline on 0800 145 6789*
* Calls made from within the UK mainland network are free. Mobile and
international call costs may vary.
For more information and
general advice on handling
unwanted calls please go to
bt.com/unwantedcalls

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
10 In this guide
Getting to know your phone
Handset buttons ..............................14
Handset display/display icons ...........16
Finding your way around your phone 17
Menu map .......................................18
Base ................................................20
Using the phone
Switch the handset on or off .............21
Make an external call .......................21
Preparatory dialling .........................21
End a call.........................................21
Receive a call ...................................21
Call Waiting .....................................22
Mute ...............................................22
Incoming speech/Handsfree volume .23
Handsfree .......................................23
Make a handsfree call .......................23
Answer a call handsfree ....................23
Switch to handsfree during a call ......24
Redial .............................................24
Voicemail (1571) .............................24
Keypad lock .....................................25
Turn the handset ringer on or off .......25
Turn Eco mode on or off ...................26
Finding handset (paging) .................26
Call control settings
Set-up Do not disturb ......................27
Block nuisance calls .........................28
Set Parental Controls ........................29
Assign VIPs ......................................30
Change the access PIN .....................30
Contacts
Store a contact name and number ....31
Character map .................................32
View/dial a contact ..........................32
Edit a contact entry ..........................33
Delete selected or all contacts...........33
View the contact memory status .......34
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1
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