Breville Dynamic Duo BEP920BSS User manual

the Dual Boiler™

Instruction Book - BES920

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BREVILLE

RECOMMENDS

SAFETY FIRST

At Breville we are very safety

conscious. We design and

manufacture consumer

products with the safety of you,

our valued customer, foremost

in mind. In addition, we ask

that you exercise a degree of

care when using any electrical

appliance and adhere to the

following precautions.

IMPORTANT

SAFEGUARDS

When using electrical

appliances, basic safety

precautions should always

be followed, including

the following:

FOR ALL ELECTRICAL

APPLIANCES

• Carefully read all instructions

before operating and save for

future reference.

• Do not touch hot surfaces. Use

handles or knobs as advised in

this instruction book.

• To protect against ﬁre, electric

shock and injury to persons do

not immerse the power cord,

plug, or appliance itself in water

or other liquids.

• Close supervision is necessary

when any appliance is used by or

near children.

• If the appliance is to be:

− left unattended

− cleaned

− moved

− assembled; or

− stored

Always switch off the appliance

by pressing the POWER button

to off and unplug from the

power outlet.

cContents

2 Breville Recommends

Safety First

6 Features

7 Components

9 Operation

19 Coffee Making Tips

& Preparation

23 Care, Cleaning & Storage

27 Troubleshooting

32 Coffees to try

33 French

2 Breville Recommends

Safety First

6 Components

8 Features

8 Assembly

9 Functions

15 Care & Cleaning

18 Troubleshooting

20 Coffees to try

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• Unplug from outlet when not

in use and before cleaning.

Allow to cool before putting on

or taking off parts and before

cleaning the appliance.

• It is recommended to regularly

inspect the appliance and

power cord. Do not use the

appliance if there is damage to

the power cord or plug, or after

the appliance malfunctions or

has been damaged in any way.

Immediately stop use and call

Breville Consumer Support.

• The use of accessory

attachments not recommended

by Breville may result in

ﬁre, electric shock or injury

to persons.

• Do not let the power cord

hang over the edge of a

table or counter-top or touch

hot surfaces.

• Do not place the appliance near

the edge of a table or counter-

top. Ensure the surface is level,

clean and free of water and

other substances.

• Do not place the appliance on

or near a hot gas or electric

burner. Do not place it in,or

allow it to come in contact with

a heated oven.

• This appliance is recommended

for household use only. Do not

use this appliance for anything

other than its intended use. Do

not use outdoors. Do not use in

moving vehicles or boats.

NOTICE TO CUSTOMERS

REGARDING MEMORY

STORAGE

• Please note that in order to

better serve our customers,

internal memory storage has

been imbedded into your

appliance. This memory

storage consists of a small chip

to collect certain information

about your appliance including

the frequency of use of the

appliance and the manner

in which your appliance

is being used. In the event

your appliance is returned

for service, the information

collected from the chip enables

us to quickly and efﬁciently

service your appliance. The

information collected also

serves as a valuable resource in

developing future appliances

to better serve the needs of

our consumers. The chip does

not collect any information

regarding the individuals

who use the product or the

household where the product is

used. If you have any questions

regarding the memory

storage chip, please contact us

at privacy@breville.com

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SPECIFIC

INSTRUCTIONS FOR

BES920XL

• It is recommended to plug

the espresso machine into

a properly grounded and

dedicated circuit, separate from

other electrical appliances.

• Use only cold water in the

water tank. Do not use any

other liquids. Do not use highly

ﬁltered, demineralized or

distilled water as this may affect

the taste of the coffee and how

the espresso machine operates.

• Ensure the portaﬁlter is ﬁrmly

inserted and secured into the

group head before starting

an extraction. Never remove

the portaﬁlter during the

extraction process.

• Caution must be used during

descaling as hot steam may be

released. Before descaling, turn

off the machine, allow to cool

for at least 1 hour and ensure

the drip tray is empty and fully

inserted. For instructions, refer

to ‘Descale (dESc).’

• Do not attempt to open or

service the espresso machine.

• For any maintenance other

than cleaning, call Breville

Consumer Support or visit a

Breville Authorized Service.

WARNING

To avoid the risk of injury, do not

open the brew chamber during

the brew process.

SHORT CORD

INSTRUCTIONS

Your Breville appliance is

ﬁtted with a short power cord

to reduce personal injury or

property damage resulting from

pulling, tripping or becoming

entangled with a longer cord.

Longer detachable power cords

or extension cords are available

and may be used if care is

exercised. If an extension cord

is used, (1) the marked electrical

rating of the cord set or extension

cord should be at least as great

as the electrical rating of the

appliance,(2) the cord should

be arranged so that it will not

drape over the counter-top or

table where it can be pulled

on by children or tripped over

unintentionally and (3) the

extension cord must include a

3-prong grounding plug.

BREVILLE ASSIST™ PLUG

Your Breville appliance comes

with a unique Assist™ Plug,

conveniently designed with a

ﬁnger hole to ease removal from

the power outlet.

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CSA DUTY CYCLE

MARKING:

The Canadian Standards

Authority requires any

appliances capable of drawing

over 1500W to be marked with

a ‘duty cycle’ in minutes. For

the BES920XL, this ‘duty cycle’

represents the maximum time

for which the appliance will

draw over 1500W during any

2-hour period of use. It does not

indicate the appliance is unsafe

for continuous use or is required

to be switched off at certain

intervals during normal use.

SPECIFIC

INSTRUCTIONS FOR

WATER FILTER

• Filter cartridge should be kept

out of reach of children.

• Store ﬁlter cartridges in a dry

place in the original packaging.

• Protect cartridges from heat

and direct sunlight.

• Do not use damaged

ﬁlter cartridges.

• Do not open ﬁlter cartridges.

• If you are absent for a

prolonged period of time,

empty the water tank and

replace the cartridge.

SAVE THESE INSTRUCTIONS

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FFeatures

TRIPLE HEAT SYSTEM

Dual Stainless-Steel Boilers

Dedicated espresso and steam boilers for

simultaneous milk texturing and espresso

extraction at the optimum temperature.

Actively Heated Group Head

Commercial 58mm group head with

embedded element for optimal thermal

stability during extraction.

PRECISION CONTROL

Electronic PID Temperature Control

Electronic temperature control delivers precise

water temperature for optimum espresso ﬂavor.

Programmable.

Regulated Extraction Pressure

Over pressure valve (OPV) limits maximum

pressure for optimal espresso ﬂavor.

Low Pressure Pre-Infusion

Gradually increases water pressure to

gently expand grinds for an even extraction.

Programmable.

Dual Pumps

Dedicated espresso and steam boiler

pumps help maintain constant pressure

throughout extraction.

Programmable Shot Temperature

Adjust water temperature to achieve optimal

espresso ﬂavor depending on coffee origin and

degree of roast.

ADDITIONAL FEATURES

Backlit LCD

Displays current settings and simpliﬁes

programming functions.

High Volume Instant Steam

Dedicated 32 ﬂ.oz (950ml) steam boiler

delivers instant and continuous steam.

Commercial Steam Wand

Stainless steel 360° swivel-action steam wand

with 3 hole tip for a silkier texture.

Instant Hot Water

Dedicated hot water outlet for making

Americanos and pre-heating cups.

58mm Full Stainless Steel Portaﬁlter

Helps to promote a more even extraction and

is easier to clean.

Shot Clock

Displays duration of the espresso shot

being extracted.

Auto Start

Switches machine on at a speciﬁed time.

The Razor™ Dose Trimming Tool

Patented twist blade trims down the puck

to the right level for precision dosing and a

consistent extraction.

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KNOW YOUR BREVILLE PRODUCT

A. Top-ﬁll 84 ﬂ.oz (2.5L) removable water tank

With integrated water ﬁlter and backlit

level indicator.

B. Hot water dial

Rotate to start and stop the ﬂow of hot

water from the hot water outlet.

C. POWER button

D. Backlit LCD

Displays current settings and simpliﬁes

programming functions.

E. MENU button

Use in conjunction with the LCD to set the

programmable functions.

F. Espresso pressure gauge

Monitors extraction pressure.

G. Integrated & removable 58mm tamper

H. Heated 58mm group head with

embedded element

I. 58mm full stainless steel portaﬁlter

J. Heated cup warming tray

K. 1 CUP, 2 CUP and MANUAL buttons

With preset shot durations, manual

override or reprogrammable

durations/volumes.

L. Steam lever

For instant and continuous steam.

M. Dedicated hot water outlet

Delivers hot water for Americanos and pre-

heating cups.

N. 360° swivel action steam wand

With 3-hole tip for a silkier texture.

O. Descale access point

P. Tool storage tray

Houses accessories when not in use.

Q. Drop down swivel foot

Lifts the machine upwards for easy

maneuverability.

R. Removable drip tray

With Empty Me! indicator.

cComponents

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ACCESSORIES

A. Stainless steel milk jug

B. Water ﬁlter holder with ﬁlter

C. 1 CUP & 2 CUP single wall ﬁlter baskets

D. 1 CUP & 2 CUP dual wall ﬁlter baskets

E. Cleaning disc

F. The Razor™ precision dose trimming tool

G. Water hardness test strip

H. Espresso cleaning tablets

I. Cleaning tool for steam wand tip

J. Allen key

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oOperation

BEFORE FIRST USE

Machine Preparation

Remove and discard all labels and packaging

materials attached to your espresso machine.

Ensure you have removed all parts and

accessories before discarding the packaging.

Remove the water tank located at the back of

the machine by pulling down the water tank

handle. Remove the plastic bag containing

the water ﬁlter and water ﬁlter holder. Clean

parts and accessories (water tank, portaﬁlter,

ﬁlter baskets, jug) using warm water and a

gentle dish washing liquid. Rinse well then

dry thoroughly.

TIP

To easily maneuver your machine, use the

drop-down swivel foot located under the drip

tray. When turned to UNLOCK, the swivel

foot drops down & lifts the machine upwards,

making it easier to access the removable

water tank or reposition the machine to

another location.

INSTALLING THE WATER FILTER

• Remove the water ﬁlter and water ﬁlter holder

from the plastic bag.

• Soak the ﬁlter in cold water for 5 minutes.

• Wash the ﬁlter holder with cold water.

• Set the reminder for next month

of replacement. We recommend to

replace the ﬁlter after 3 months.

• Insert the ﬁlter into the two

parts of the ﬁlter holder.

• To install the assembled ﬁlter holder into

the water tank, align the base of the ﬁlter

holder with the adapter inside the water

tank. Push down to lock into place.

• Fill the water tank with cold water before

sliding back into position at the back of the

machine and locking into place.

NOTE

Replacing the water ﬁlter after three months

or 10.6 USgal / 40L will reduce the need to

descale the machine. Filters can be purchased

at Breville webpage.

NOTE

DO NOT use highly ﬁltered, demineralized or

distilled water in this machine. This may affect

the taste of the coffee.

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FIRST USE

1. Ensure tank is ﬁlled with cold water.

You can do this by either opening the

top-ﬁll water tank lid (push to open), or

by removing the water tank at the back

of the machine.

2. Check STEAM LEVER and HOT WATER

dial are in the CLOSED position.

3. Press POWER button to turn machine on.

4. The LCD will display ‘Hrd3’, prompting

you to set the water hardness level.

Programming this will determine the

regularity of the ‘NEW FILTER’ alert which

indicates when the water ﬁlter in the water

tank needs to be replaced.

Setting Water Hardness

• Remove the supplied water hardness

test strip from the wrapper.

• Dip the test strip into a sample of the water

you have ﬁlled the tank with. Wait for one

minute. The water hardness setting is

indicated by the number of red squares

displayed on the test strip e.g. 3 red squares

indicate a water hardness setting of 3.

• Press UP or DOWN arrow to the required

setting from ‘Hrd1’ (softest water) to ‘Hrd5’

(hardest water). Press MENU button to set.

Machine will beep to conﬁrm selection.

NOTE

If there is no selection within 5 minutes, the

machine will default to setting ‘Hrd3’.

5. A pumping/vibrating sound will be heard

indicating empty boilers are being ﬁlled

with water for the ﬁrst time. The LCD will

display the current boiler temperature as it

heats up.

6. After approximately 10 minutes, the

machine will reach the default operating

temperature (200˚F/93˚C) and all 4

buttons will illuminate. The machine is now

in STANDBY mode, ready for the next step,

‘Flushing The Machine’.

POWER

NOTE

You will not be able to select the 1 CUP or 2

CUP functions; access the cleaning cycle in

the menu options; or activate the steam wand

until the machine has reached operating

temperature (STANDBY mode). The machine

will beep 3 times if one of these functions

is selected.

FLUSHING THE MACHINE

When the machine has

reached STANDBY mode:

1. Press 2 CUP button to run water through

the group head for 30 seconds.

2. Rotate HOT WATER dial to the OPEN

position to run water through the hot

water outlet. After 30 seconds, rotate HOT

WATER dial to the CLOSED position.

3. Lift STEAM LEVER to the OPEN position

to release steam through the steam wand.

After 30 seconds, lower the STEAM

LEVER to the CLOSED position.

4. Repeat steps 1–3 twice.

5. Re-ﬁll water tank and empty drip

tray, if required.

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