Bosch B9512G Troubleshooting guide

Control Panel

B9512G, B8512G (B9512G-E, B8512G-E)

en Program Entry Guide

Control Panel Table of contents | en 3

Bosch Security Systems, Inc. Program Entry Guide 2017.03 | 09 | F.01U.303.998

Table of contents

1Remote Programming Software 17

2Compliance Settings 18

2.1 SIA CP-01 Verification 18

2.2 ULC Compliance 19

2.2.1 CAN/ULC-S304 compliance 19

2.2.2 CAN/ULC-S559, Required Programming 19

2.2.3 CAN/ULC-S559, Recommended Programming 22

2.3 UL864 Fire application 26

2.4 Supervision configuration 27

3Panel Wide Parameters 28

3.1 Phone and Phone Parameters 28

3.1.1 Phone Destination 1 (to 4) 28

3.1.2 Phone Destination 1 (to 4) Format 28

3.1.3 DTMF Dialing 29

3.1.4 Phone Supervision Time 29

3.1.5 Alarm on Fail 29

3.1.6 Buzz on Fail 30

3.1.7 Two Phone Lines 30

3.1.8 Expand Test Report 30

3.1.9 PSTN Compatibility 31

3.2 On Board Ethernet (IP) Communicator 31

3.2.1 IPv6 Mode 31

3.2.2 IPv4 DHCP/AutoIP Enable 31

3.2.3 IPv4 Address 32

3.2.4 IPv4 Subnet Mask 32

3.2.5 IPv4 Default Gateway 32

3.2.6 IPv4 DNS Server IP Address 33

3.2.7 IPv6 DNS Server IP Address 33

3.2.8 UPnP (Universal Plug and Play) Enable 33

3.2.9 ARP Cache Timeout (sec.) 34

3.2.10 Module Hostname 34

3.2.11 TCP / UDP Port Number 34

3.2.12 TCP Keep Alive Time (sec.) 35

3.2.13 IPv4 Test Address 35

3.2.14 IPv6 Test Address 35

3.2.15 Alternate IPv4 DNS server IP address 35

3.2.16 Alternate IPv6 DNS server IP address 36

3.3 Cellular Plug-in Module 36

3.3.1 Inbound SMS 36

3.3.2 Session Keep Alive Period (min.) 36

3.3.3 Inactivity Timeout (min.) 37

3.3.4 Reporting Delay for Low Signal Strength (sec.) 37

3.3.5 Reporting Delay for No Towers (sec.) 38

3.3.6 Outgoing SMS Length 38

3.3.7 Network Access Point Name (APN) 39

3.3.8 Network Access Point User Name 39

3.3.9 Network Access Point Password 39

3.3.10 SIM PIN 39

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2017.03 | 09 | F.01U.303.998 Program Entry Guide Bosch Security Systems, Inc.

3.4 Cloud Remote Connect 40

3.4.1 Cloud Remote Connect (Ethernet) 40

3.4.2 Cloud Remote Connect (Cellular) 40

3.5 IP cameras 40

3.5.1 Camera name 41

3.5.2 Camera name (second language) 41

3.5.3 URL or IP address 41

3.6 Bosch Connected Cameras 41

3.6.1 RCP+ port # 42

3.6.2 Service password 42

3.6.3 Supervision period (sec.) 42

3.7 Live (video) 42

3.7.1 Port # 42

3.7.2 Use HTTPS? 43

3.7.3 User Name 43

3.7.4 Password 43

3.8 Reporting Overview 44

3.9 Report Routing 46

3.9.1 Fire Reports 51

3.9.2 Gas Reports 51

3.9.3 Burglar Reports 52

3.9.4 Personal Emergency Reports 52

3.9.5 User Reports 53

3.9.6 Test Reports 54

3.9.7 Diagnostic Reports 54

3.9.8 Output Reports 55

3.9.9 Auto Function Reports 55

3.9.10 RPS Reports 56

3.9.11 Point Reports 56

3.9.12 User Change Reports 57

3.9.13 Access Reports 57

3.10 Communicator, overview 58

3.10.1 Primary Destination Device 59

3.10.2 Backup Destination Device 60

3.10.3 RG Same Network Receiver 61

3.10.4 Time Synchronization 61

3.11 Enhanced Communication 62

3.11.1 Reporting Format 62

3.11.2 Network Address 62

3.11.3 Port Number 63

3.11.4 Receiver Supervision Time 63

3.11.5 Poll Rate (sec.) 64

3.11.6 ACK Wait Time (sec.) 66

3.11.7 Retry Count 66

3.11.8 AES Key Size 67

3.11.9 AES Encryption Key 67

3.12 SDI2 RPS / Enhanced Communication 67

3.12.1 Enable Enhanced Communication? 67

3.12.2 Answer RPS Over Network? 68

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Bosch Security Systems, Inc. Program Entry Guide 2017.03 | 09 | F.01U.303.998

3.12.3 RPS Address Verification 68

3.12.4 RPS Network Address 68

3.12.5 RPS Port Number 68

3.13 Power Supervision 69

3.13.1 AC Fail Time 69

3.13.2 Resend AC Fail 69

3.13.3 AC Fail Display 69

3.13.4 AC Fail / Restoral Report 69

3.13.5 AC Tag Along 70

3.13.6 AC / Battery Buzz 70

3.13.7 Battery Fail / Restoral Report 70

3.14 RPS Parameters 71

3.14.1 RPS Passcode 71

3.14.2 Log % Full 71

3.14.3 Contact RPS if Log % Full 71

3.14.4 RPS Call Back 72

3.14.5 RPS Line Monitor 72

3.14.6 Answer Armed 73

3.14.7 Answer Disarmed 73

3.14.8 RPS Phone # 73

3.14.9 RPS Modem Speed 74

3.15 Miscellaneous 74

3.15.1 Duress Type 74

3.15.2 Cancel Reports 75

3.15.3 Call for Service Text - First Language 75

3.15.4 Call for Service Text - Second Language 75

3.15.5 On Site Authorization for Firmware Update 76

3.15.6 Enclosure Tamper Enable 76

3.15.7 Fire Summary Sustain 77

3.15.8 Fire Supervision Event Type 77

3.15.9 Fire Trouble Resound 77

3.15.10 Fire Drill Duration 78

3.15.11 Early Ambush Time 78

3.15.12 Second Ambush Code 78

3.15.13 Abort Window 78

3.15.14 Passcode Length 79

3.15.15 Swinger Bypass Count 80

3.15.16 Remote Warning 81

3.15.17 Crystal Time Adjust 81

3.15.18 Part On Output 81

3.15.19 Early Area Armed Output 81

3.15.20 Daylight Saving Time 82

3.15.21 Date Format 82

3.15.22 Date Delimiter 82

3.15.23 Time Format 82

3.15.24 Time Zone 83

3.15.25 SDIx Connector Protocol 85

3.15.26 Ground Fault Detection 85

3.16 Personal Notification Destinations 85

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2017.03 | 09 | F.01U.303.998 Program Entry Guide Bosch Security Systems, Inc.

3.16.1 Description 85

3.16.2 SMS Phone # / email address 86

3.16.3 User Language 86

3.16.4 Method 86

3.17 Personal Notification Reports 87

3.18 Personal Notification Routing Attempts 87

3.19 Email Server Configuration 87

3.19.1 Email server name/address 88

3.19.2 Email server port number 89

3.19.3 Email server authentication/encryption 90

3.19.4 Authentication user name 90

3.19.5 Authentication password 90

4Area Wide Parameters 91

4.1 Area / Bell Parameters, Open / Close Options 91

4.1.1 Area Name Text 91

4.1.2 Area Name Text (Second Language) 91

4.1.3 Area On 92

4.1.4 Account Number 92

4.1.5 Force Arm/Bypass Max 93

4.1.6 Delay Restorals 93

4.1.7 Exit Tone 93

4.1.8 Exit Delay Time 94

4.1.9 Auto Watch 94

4.1.10 Restart Time 94

4.1.11 Duress Enable 96

4.1.12 Area Type 96

4.1.13 Two Man Rule? 98

4.1.14 Early Ambush? 99

4.1.15 Fire Time 99

4.1.16 Fire Pattern 100

4.1.17 Burg Time 100

4.1.18 Burg Pattern 101

4.1.19 Gas Pattern 101

4.1.20 Single Ring 102

4.1.21 Bell Test 102

4.1.22 Account O/C 103

4.1.23 Area O/C 103

4.1.24 Disable O/C in Window 103

4.1.25 Auto Close 104

4.1.26 Fail to Open 104

4.1.27 Fail to Close 104

4.1.28 Latest Close Time 105

4.1.29 Restricted O/C 105

4.1.30 Part On O/C 106

4.1.31 Exit Delay Restart 106

4.1.32 All On- No Exit 106

4.1.33 Exit Delay Warning 107

4.1.34 Entry Delay Warning 107

4.1.35 Area Re-Arm Time 107

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Bosch Security Systems, Inc. Program Entry Guide 2017.03 | 09 | F.01U.303.998

4.2 Area Arming Text 108

4.2.1 Area name text 108

4.2.2 Account is On text 108

4.2.3 Area # is On text 109

4.2.4 Area # is not Ready text 109

4.2.5 Area # is Off text 109

5Keypads 110

5.1 Keypad Assignments 110

5.1.1 Keypad Name 110

5.1.2 Keypad Name (Second Language) 110

5.1.3 Keypad Type 110

5.1.4 Area Assignment 111

5.1.5 Keypad Language 111

5.1.6 Scope 111

5.1.7 Area in Scope 112

5.1.8 Passcode Follows Scope? 112

5.1.9 Enter Key Output 113

5.1.10 Passcode Enter Function 113

5.1.11 Dual Authentication 114

5.1.12 Dual Authentication Duration 114

5.1.13 Assign Door 114

5.1.14 Trouble Tone 115

5.1.15 Entry Tone 116

5.1.16 Exit Tone 116

5.1.17 Arm Area Warning Tone 116

5.1.18 Close Door Warning Tone 116

5.1.19 Idle Scroll Lock 117

5.1.20 Function Lock 117

5.1.21 Abort Display 117

5.1.22 Cancel Display 118

5.1.23 Nightlight Enable 118

5.1.24 Nightlight Brightness 118

5.1.25 Silence Keypress Tone 118

5.1.26 Show Date and Time 118

5.1.27 Keypad Volume 119

5.1.28 Keypad Brightness 119

5.1.29 Disable Presence Sensor 119

5.1.30 Disable Token Reader 119

5.1.31 Enable Tamper Switch 120

5.1.32 Feature Button Option 120

5.1.33 Supervision 120

5.1.34 D125X Passcode [Esc] Option 121

5.2 Global Keypad Settings 121

5.2.1 A key Response 121

5.2.2 A Key Custom Function 122

5.2.3 B Key Response 122

5.2.4 B Key Custom Function 123

5.2.5 C Key Response 123

5.2.6 C Key Custom Function 124

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2017.03 | 09 | F.01U.303.998 Program Entry Guide Bosch Security Systems, Inc.

5.2.7 Manual Silent Alarm Audible on Comm Trouble 124

5.2.8 Comm Trouble Options 125

5.3 Global Wireless Keyfob 125

5.3.1 Keyfob Function A Custom Function 125

5.3.2 Keyfob Function B Custom Function 125

5.3.3 Keyfob Panic Options 126

6Custom Functions 127

6.1 Custom Function Text 127

6.2 Custom Function Text (Second Language) 127

6.3 Functions 127

7Shortcut Menu 130

7.1 Function 130

7.2 Set/Clear all 130

7.3 Address # 131

8Output Parameters 132

8.1 Area Wide Outputs 133

8.1.1 Alarm Bell 133

8.1.2 Fire Bell 133

8.1.3 Reset Sensors 134

8.1.4 Fail to Close/Part On Armed 134

8.1.5 Force Armed 135

8.1.6 Watch Mode 135

8.1.7 Area Armed 135

8.1.8 Area Off 135

8.1.9 Area Fault 136

8.1.10 Duress Output 136

8.1.11 Part On Fault 136

8.1.12 Silent Alarm 137

8.1.13 Gas Bell 137

8.2 Panel Wide Outputs 137

8.2.1 AC Failure 137

8.2.2 Battery Trouble 138

8.2.3 Phone Fail 138

8.2.4 Comm Fail 138

8.2.5 Log % Full 138

8.2.6 Summary Fire 139

8.2.7 Summary Alarm 139

8.2.8 Summary Fire Trouble 139

8.2.9 Summary Supervisory Fire 140

8.2.10 Summary Trouble 140

8.2.11 Summary Supervisory Burg 141

8.2.12 Summary Gas Output 141

8.2.13 Summary Gas Supervisory Output 141

8.2.14 Summary Gas Trouble Output 142

8.3 Output Configuration 142

8.3.1 Output Source 142

8.3.2 Output Text 143

8.3.3 Output Text (Second Language) 143

8.3.4 Hide From User 143

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Bosch Security Systems, Inc. Program Entry Guide 2017.03 | 09 | F.01U.303.998

9User Configuration 145

9.1 User Assignments (passcodes) 145

9.1.1 User Name 145

9.1.2 Passcode 145

9.1.3 Remote Access 145

9.1.4 User Group 146

9.1.5 Area Authorities 146

9.1.6 Site Code 147

9.1.7 Card Data 147

9.1.8 Inovonics Keyfob RFID (B820) 147

9.1.9 RADION Keyfob RFID (B810) 148

9.1.10 Supervised 148

9.1.11 User language 148

9.2 User Groups 149

9.2.1 User Group Name 149

9.3 User (keypad) Functions 149

9.3.1 All On, Delay 149

9.3.2 All On, Instant 149

9.3.3 Part On, Instant 150

9.3.4 Part On, Delay 150

9.3.5 Watch Mode 150

9.3.6 View Area Status 150

9.3.7 View/Delete Event Memory 151

9.3.8 View Point Status 151

9.3.9 Walk Test (all Non-Fire Burg Points) 151

9.3.10 Walk Test All Fire Points 151

9.3.11 Send Report (Test/Status) 152

9.3.12 Door Control 152

9.3.13 Set Keypad Brightness / Volume / Keypress 152

9.3.14 Set/Show Date and Time 152

9.3.15 Change Passcodes 153

9.3.16 Add/Edit User 153

9.3.17 Delete User 153

9.3.18 Extend Close 153

9.3.19 View Event Log 154

9.3.20 User Command 7 154

9.3.21 User Command 9 154

9.3.22 Bypass a Point 154

9.3.23 Unbypass a Point 154

9.3.24 Reset Sensor 155

9.3.25 Change Output 155

9.3.26 Remote Program 155

9.3.27 Go to area 156

9.3.28 Display Panel Type and Revision 156

9.3.29 Service Walk All Points 156

9.3.30 Change Skeds 156

9.3.31 Walk Test All Invisible Burg Points 157

9.3.32 Silence Function 157

9.3.33 Custom Function 157

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2017.03 | 09 | F.01U.303.998 Program Entry Guide Bosch Security Systems, Inc.

9.3.34 Keypad Programming 157

9.4 Authority Levels 158

9.4.1 Authority Level Name 158

9.4.2 Authority Level Name (Second Language) 158

9.4.3 Disarm Select 158

9.4.4 All On, Delay 159

9.4.5 All On, Instant 159

9.4.6 Part On, Instant 160

9.4.7 Part On, Delay 160

9.4.8 Watch Mode 160

9.4.9 View Area Status 161

9.4.10 View Event Memory 161

9.4.11 View Point Status 161

9.4.12 Walk Test (All Non-Fire Burg Points) 161

9.4.13 Walk Test All Fire Points 162

9.4.14 Walk Test All Invisible Burg Points 162

9.4.15 Service Walk All Points 163

9.4.16 Send Report (Test / Status) 163

9.4.17 Cycle Door 164

9.4.18 (Un)Lock door 164

9.4.19 Secure Door 164

9.4.20 Change Keypad Display 165

9.4.21 Change Date and Time 165

9.4.22 Change Passcodes 165

9.4.23 Add User Passcodes / Card / Level 165

9.4.24 Delete User Passcode / Card/ Level 166

9.4.25 Extend Close 166

9.4.26 View Event Log 166

9.4.27 User Command 7 166

9.4.28 User Command 9 167

9.4.29 Bypass a Point 167

9.4.30 Unbypass a Point 167

9.4.31 Reset Sensor(s) 167

9.4.32 Change Output(s) 168

9.4.33 Remote Program 168

9.4.34 Go to Area 168

9.4.35 Display Panel Type and Revision 169

9.4.36 Change Skeds 169

9.4.37 Custom Function 169

9.4.38 Force Arm 170

9.4.39 Send Area Open/Close 170

9.4.40 Restricted Open/Close 170

9.4.41 Part On Open/Close 171

9.4.42 Send Duress 171

9.4.43 Arm by Passcode 171

9.4.44 Disarm by Passcode 172

9.4.45 Security Level 172

9.4.46 Disarm Level 173

9.4.47 Function Level 173

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