8
GUARANTEE
- 3-year guarantee on structure.
- 3-year guarantee on griddle.
The guarantee applies to manufacturing defects only.
The warranty period starts from the date indicated on the invoice.
The invoice is the only valid proof of warranty.
Extension or replacement of items under warranty does not extend the total warranty
period.
The warranty is limited to the simple replacement of elements recognized as
defective by our technical service, excluding any compensation for inability to use the
BG -PRO. Transport, travel and assembly costs shall be borne by the user.
All warranty cases must be handled by the distributor.
Exclusion
The warranty does not cover damage or defects caused by failure to follow the
installation and operating instructions.
The guarantee does not apply in case of poor maintenance of the BG -PRO, accident
or disaster due to a cause unrelated to the BG -PRO or in case of repair by an
unqualified person.
Paint is not covered by this warranty.
The warranty is not valid in case of internal modifications or changes to the BG -
PRO.
Excluded from the warranty are
- The use of unsuitable combustion materials.
- Damage resulting from transport, storage and installation.
- In case of wear and tear, discoloration, corrosion, deformation of parts exposed to
fire, you cannot make a warranty claim.
-Damage caused by failure to maintain the appliance, failure to follow operating
instructions and safety rules are not covered by the guarantee.
-You accept that wood is a natural product and can work under the influence of
weather conditions and humidity. Cracks, cracks, unevenness, bends, splits, caused
by the effect of moisture or temperature changes on the wood are not covered by the
guarantee.
