Blue Coat SG200 200 A User manual
Blue Coat®Systems
SG200 Series
Installation Guide
Version: SGOS 4.2.x and 5.1.x
ii Blue Coat SG200 Series
Contact Information
Blue Coat Systems Inc.
420 North Mary Ave
Sunnyvale, CA 94085-4121
http://www.bluecoat.com/support/index.html
bcs.inf[email protected]
support@bluecoat.com
http://www.bluecoat.com
For concerns or feedback about the documentation: documentation@bluecoat.com
Note This equipment has been tested and found to comply with the limits for a Class A Digital device pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in
accordance with the instruction manual, might cause harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the users are required to correct the interference at their own
expense.
Copyright© 1999-2006 Blue Coat Systems, Inc. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium
or other means without the written consent of Blue Coat Systems, Inc. All right, title and interest in and to the Software and
documentation are and shall remain the exclusive property of Blue Coat Systems, Inc. and its licensors. ProxySG™, ProxyAV™,
CacheOS™, SGOS™, Spyware Interceptor™, Scope™, RA Connector™, RA Manager™, Remote Access™ are trademarks of Blue
Coat Systems, Inc. and CacheFlow®, Blue Coat®, Accelerating The Internet®, WinProxy®, AccessNow®, Ositis®, Powering Internet
Management®, The Ultimate Internet Sharing Solution®, Permeo®, Permeo Technologies, Inc.®, and the Permeo logo are registered
trademarks of Blue Coat Systems, Inc. All other trademarks contained in this document and in the Software are the property of their
respective owners.
BLUE COAT SYSTEMS, INC. DISCLAIMS ALL WARRANTIES, CONDITIONS OR OTHER TERMS, EXPRESS OR IMPLIED,
STATUTORY OR OTHERWISE, ON SOFTWARE AND DOCUMENTATION FURNISHED HEREUNDER INCLUDING WITHOUT
LIMITATION THE WARRANTIES OF DESIGN, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND
NONINFRINGEMENT. IN NO EVENT SHALL BLUE COAT SYSTEMS, INC., ITS SUPPLIERS OR ITS LICENSORS BE LIABLE
FOR ANY DAMAGES, WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY EVEN IF BLUE COAT
SYSTEMS, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Document Number: 231-02865
Document Revision: A.0—07/12/06
Important: Follow all warnings and instructions marked on the product and included in this
manual.
iii
Contents
Contact Information
Chapter 1: The SG200 Series
Unpacking the SG200......................................................................................................................................... 5
The SG200 Appliance......................................................................................................................................... 6
Installing the SG200 ........................................................................................................................................... 8
Powering on the SG200.................................................................................................................................... 10
Chapter 2: First-Time Configuration
Overview ........................................................................................................................................................... 11
Section A: Configuring the SG200 with a Web Browser
Connecting the SG200 to a PC ........................................................................................................................ 12
200 A and 200 B—Initial Configuration with a Web Browser................................................................... 14
200 C—Initial Configuration Using the Setup Wizard ............................................................................... 18
Section B: Placing the SG200 into the Network
Section C: Initial Configuration Using a Direct Serial Port Connection
200 A and 200 B—Configuring the SG200 Using a Direct Serial Port Connection................................. 21
200 C—Configuring the SG200 Using a Direct Serial Port Connection ................................................... 27
Section D: Configuring the SG200 from a Remote Location
About Remote Configuration ......................................................................................................................... 32
Section E: Logging on to the SG200
Chapter 3: Troubleshooting
A Network Link is Not Established............................................................................................................... 41
The Initial Configuration Page is Not Accessible ........................................................................................ 42
The SG200 Does Not Power On ..................................................................................................................... 42
Cannot Access the Serial Console .................................................................................................................. 43
Cannot Access the Management Console .................................................................................................... 43
The System LED Indicates Unhealthy Status............................................................................................... 43
A Security Warning Appears for the Initial Configuration Web Page..................................................... 46
Resetting the SG200 to Its Factory Defaults.................................................................................................. 46
Creating a Static Route to the SG200 ............................................................................................................. 47
Removing the Pass-Through Card................................................................................................................. 47
The SG200’s Certificate is No Longer Valid After the IP Address Changes ........................................... 51
Appendix A: Specifications
Environmental and Electrical ......................................................................................................................... 53
Volume 7: VPM and Advanced Policy
iv
Appendix B: Regulatory Statements
Class A Digital Warning ................................................................................................................................. 55
EC Community EMC Warning ...................................................................................................................... 55
Canadian EC EMC Warning........................................................................................................................... 55
Australia/New Zealand EMC Warning....................................................................................................... 55
Taiwan BSMI Notification .............................................................................................................................. 56
Japan VCCI EMC Notification ....................................................................................................................... 56
China CCC Notification .................................................................................................................................. 56
Battery Warning Notification......................................................................................................................... 56
Declaration of Conformity.............................................................................................................................. 58
Index
Chapter 1: The SG200 Series 5
Chapter 1: The SG200 Series
This Installation Guide provides general instructions for installing, configuring, and using the SG200.
Once you have completed the first-time configuration of the SG200 and have logged in, you must do the
following:
•Upgrade the SG200 software by downloading the latest patch release (available at
http://download.bluecoat.com).
•Fully configure the appliance.
To configure the SG200, you will need to download the Blue Coat ProxySG Configuration and
Management Guide Suite, (the CMG) available on the Blue Coat Web site at www.bluecoat.com. (Look
for WebPower Login under Support.)
This site also has the latest support bulletins and technical notes.
If you log on to the SG200 using an Internet browser (see Section E: “Logging on to the SG200 on page 37),
you can access the Blue Coat ProxySG Configuration and Management Guide Suite by clicking the Help button
on any screen in the Management Console, the SG200 user interface.
This chapter explains how to unpack the SG200, install it on the wall or in an equipment rack, and make all
necessary connections.
Unpacking the SG200
The SG200 is shipped fully assembled. When you receive and unpack the unit, verify that the package
contains the following items:
Important: This product is intended for operation and servicing only by appropriately trained
technical personnel.
Dieses Produkt wird für Betrieb vorgehabt und wird nur durch passend ausgebildeten
technisches Personal gewartet.
❐SG200 Series Appliance ❐License and warranty
❐Quick Start Guide ❐Crossover cable
❐Power supply adapter ❐AC power cable
❐Skid-proof rubber pads (4) ❐Wall-mounting bracket with anchors (2) and screws (2)
❐Rack-mounting ear brackets (2)
and screws (6)
❐Jumper (for pass-through card removal only—see “Removing
the Pass-Through Card” on page 47 for information)
6 Blue Coat SG200 Series
The SG200 Appliance
The Front-Panel LEDs
Figure 1-1: Front-Panel LEDs
Power LED
•No color: the SG200 is powered off or non-functional
•Solid Amber: the SG200 is powered on but unable to perform tasks (such as while it boots up)
•Flashing Green to Amber: the SG200 is powered on but is not configured
•Green: the SG200 is powered on and at least minimally configured
Disk Drive LED
•Off: no disk activity
•Green: at least one disk is being accessed (can also indicate compact-flash drive access)
Adapter Port LEDs (Network Adapter Ports 0 and 1)
•Off: no link
•Green: link
•Flashing Green to Amber: link and network activity
System
•Off: nothing to report (SG200 is not powered on)
•Green: SG200 is healthy
•Amber: SG200 is unhealthy, but not critically so
•Flashing Green to Amber: Indicates a critical system warning—the SG200 requires immediate
attention. See “The System LED Indicates Unhealthy Status” on page 43 for information about locating
the source of an unhealthy System LED reading.
Power Disk Drive Adapter Port System
Chapter 1: The SG200 Series 7
The Back of the SG200
Figure 1-2: Components on the Back of the SG200
Power Supply Adapter Port
Connects to the power supply adapter. Connecting a power cable to the power supply adapter and to an
electrical outlet powers on the SG200.
Serial Port
Connects to a PC, serial terminal, or standalone serial console box. Use this port to configure or maintain
the SG200 using the command line interface (CLI).
Ethernet Adapter Ports 0 and 1
Two full-duplex, auto-sensing Ethernet network adapters supporting 10/100 Base-T connections.
Reset Button
Restores the appliance to its factory defaults. All configurations are lost when you reset the appliance.
Power Supply
Adapter Port Reset button
Ethernet
Port 0 Ethernet
Port 1
Serial
Port
8 Blue Coat SG200 Series
Installing the SG200
There are three methods of installing the SG200 Appliance—placing it on a shelf or tabletop, mounting it
on a wall, or mounting it in an equipment rack.
Placing the SG200 on a Shelf or Tabletop
For shelf or tabletop use, affix the four skid-proof rubber pads to the underside of the SG200.
Mounting the SG200 on a Wall
To mount the SG200 vertically on a wall, use the wall-mounting bracket, anchors, and screws; you also
need a drill and a Phillips screwdriver.
1Use the holes on the wall-mounting bracket to mark the positions on the wall for the two anchors; drill
holes in the wall just large enough to fit each anchor.
2Line up the holes on the wall-mounting bracket with the anchors. Use a Phillips screwdriver to secure
the bracket to the wall using the wall-mount screws.
Figure 1-3: Secure the Wall-Mount Bracket to the Wall
3Locate the two notches on the underside of the SG200, near the front; an arrow on each side of the
SG200 points to each notch.
4Mount the SG200 on the wall-mount bracket by inserting the notches on the SG200 into the hooks on
the bracket and pushing down slightly to lock the appliance into place.
Figure 1-4: Secure the Wall-Mount Bracket to the Wall
4 Insert the two notches
into the wall hooks
3 Locate the two notches
Chapter 1: The SG200 Series 9
Mounting the SG200 in an Equipment Rack
To mount the SG200 horizontally into an equipment rack, use the rack-mounting brackets and screws; you
also need a Phillips screwdriver.
1Use a Phillips screwdriver to attach the brackets to the SG200; use three screws on each side, as shown
in Figure 1-5.
Figure 1-5: Attach the Brackets to the SG200
2While fully supporting the weight of the SG200, mount the brackets onto the equipment rack using
three equipment rack screws on each side (use the screws provided by the rack manufacturer).
Figure 1-6: Secure the SG200 to the Equipment Rack
Important: Ensure that the SG200 is fully supported when mounting it in the equipment rack:
do not allow the brackets to support the SG200 until they are securely placed.
10 Blue Coat SG200 Series
Powering on the SG200
Power on the SG200 by plugging in the power supply adapter and power cable.
1Plug the power supply adapter into the SG200, ensuring that the barrel of the power supply adapter is
fully inserted into the SG200.
2Plug one end of the power cable into the power supply adapter.
Figure 1-7: Plug in the Power Adapter and Power Cable
3Plug the other end of the power cable into a power outlet.
The SG200 powers on and the operating system boots up. While the SG200 is booting up
(approximately one minute), the Power LED on the front panel (the left-most LED) glows solid amber.
4After the SG200 boots up, verify that the Power LED behaves as described below:
If the Power LED is solid green after booting up, an initial configuration has already been performed.
If you did not perform an initial configuration, restore the appliance to its factory defaults to restart
the initial configuration (see “Resetting the SG200 to Its Factory Defaults” on page 46).
Important: The use of a wall-socket adapter is not recommended. Country-specific power
cables are required to maintain product safety compliance and the warranty.
Configuration Status Power LED Activity
Not completed Flashing green and amber
Completed Solid green
Plug the power supply
adapter into the SG200
Plug the power
cable into the power
supply adapter
Power LED
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