Black Box SW625A-R3 User manual

JULY 2003

SW625A-R3

SW626A-R3

Doc. No. 590-033-001E

FREE tech support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746.

Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018

World-Wide Web: www.blackbox.com • E-mail: [email protected]

Customer Support Information:

THE SERVSWITCH™ FAMILY

Welcome to the ServSwitchTM Family!

Thank you for purchasing a BLACK BOX®ServSwitch™Brand KVM switch! We

appreciate your business, and we think you’ll appreciate the many ways that your

new ServSwitch keyboard/video/mouse switch will save you money, time, and

effort.

That’s because our ServSwitch family is all about breaking away from the

traditional, expensive model of computer management. You know, the one-size-

fits-all-even-if-it-doesn’t model that says, “One computer gets one user station, no

more, no less.” Why not a single user station (monitor, keyboard, and mouse) for

multiple computers—even computers of different platforms? Why not a pair of

user stations, each of which can control multiple computers? Why not multiple

user stations for the same computer?

With our ServSwitch products, there’s no reason why not. We carry a broad line

of robust solutions for all these applications. Do you have just two PCs, and need

an economical alternative to keeping two monitors, keyboards, and mice on your

desk? Or do you need to share dozens of computers, including a mix of IBM®PC,

RS/6000®, Apple®Macintosh®, Sun Microsystems®, and SGI®compatibles among

multiple users with different access levels? Does your switch have to sit solidly on a

worktable and use regular everyday cables? Or does it have to be mounted in an

equipment rack and use convenient many-to-one cables? No matter how large or

small your setup is, no matter how simple or how complex, we’re confident we

have a ServSwitch system that’s just right for you.

The ServSwitch™family from Black Box—the one-stop answer for all your KVM-

switching needs!

This manual will tell you all about your new Personal ServSwitch™ unit,

including how to install, operate, and troubleshoot it. For an introduction to the

Personal ServSwitch, see Chapter 2. The Personal ServSwitch product codes

covered in this manual are:

SW625A-R3

SW626A-R3

PERSONAL SERVSWITCH™

TRADEMARKS USED IN THIS MANUAL

BLACK BOX and the logo are registered trademarks, and ServSwitch and

Personal ServSwitch are trademarks, of Black Box Corporation.

Apple and Macintosh are registered trademarks of Apple Computer, Inc.

IBM, PC/AT, PS/2, and RS/6000 are registered trademarks of International

Business Machines Corporation.

Microsoft, IntelliMouse, and Windows are registered trademarks and/or

trademarks of Microsoft Corporation in the United States and/or other

countries.

Sun Microsystems is a registered trademark of Sun Microsystems, Inc. in the

United States and other countries.

Any other trademarks mentioned in this manual are acknowledged to be the property of the

trademark owners.

FCC/IC STATEMENTS

FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA

RADIO-FREQUENCY INTERFERENCE STATEMENTS

Class B Digital Device. This equipment has been tested and found to comply with

the limits for a Class B computing device pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses, and can

radiate radio frequency energy and, if not installed and used in accordance with

the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or telephone

reception, which can be determined by turning the equipment off and on, the user

is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

• Consult an experienced radio/TV technician for help.

Caution: Changes or modifications not expressly approved by the party responsible

for compliance could void the user’s authority to operate the equipment.

To meet FCC requirements, shielded cables and power cords are required to

connect this device to a personal computer or other Class B certified device.

This digital apparatus does not exceed the Class B limits for radio noise emission from digital

apparatus set out in the Radio Interference Regulation of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites

applicables aux appareils numériques de classe B prescrites dans le Règlement sur le brouillage

radioélectrique publié par Industrie Canada.

PERSONAL SERVSWITCH™

NORMAS OFICIALES MEXICANAS (NOM)

ELECTRICAL SAFETY STATEMENT

INSTRUCCIONES DE SEGURIDAD

1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de

que el aparato eléctrico sea operado.

2. Las instrucciones de seguridad y operación deberán ser guardadas para

referencia futura.

3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de

operación deben ser respetadas.

4. Todas las instrucciones de operación y uso deben ser seguidas.

5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca

de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc..

6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que

sean recomendados por el fabricante.

7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea

recomendado por el fabricante.

8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá

a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser

referido a personal de servicio calificado.

9. El aparato eléctrico debe ser situado de tal manera que su posición no

interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,

alfombra o superficie similar puede bloquea la ventilación, no se debe colocar

en libreros o gabinetes que impidan el flujo de aire por los orificios de

ventilación.

10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor

como radiadores, registros de calor, estufas u otros aparatos (incluyendo

amplificadores) que producen calor.

11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del

tipo descrito en el instructivo de operación, o como se indique en el aparato.

NOM STATEMENT

12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización

del equipo no sea eliminada.

13. Los cables de la fuente de poder deben ser guiados de tal manera que no

sean pisados ni pellizcados por objetos colocados sobre o contra ellos,

poniendo particular atención a los contactos y receptáculos donde salen del

aparato.

14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las

recomendaciones del fabricante.

15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas

de energia.

16. El cable de corriente deberá ser desconectado del cuando el equipo no sea

usado por un largo periodo de tiempo.

17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean

derramados sobre la cubierta u orificios de ventilación.

18. Servicio por personal calificado deberá ser provisto cuando:

A: El cable de poder o el contacto ha sido dañado; u

B: Objectos han caído o líquido ha sido derramado dentro del aparato; o

C: El aparato ha sido expuesto a la lluvia; o

D: El aparato parece no operar normalmente o muestra un cambio en su

desempeño; o

E: El aparato ha sido tirado o su cubierta ha sido dañada.

PERSONAL SERVSWITCH™

Contents

Chapter Page

1. Specifications ............................................................................................. 7

2. Introduction ............................................................................................... 9

3. Installation ................................................................................................ 10

3.1 Basic Installation ............................................................................... 10

3.1.1 Before You Install .................................................................... 10

3.1.2 Connecting Your Peripherals ................................................. 10

3.1.3 Connecting Your Computers ................................................. 11

3.2 Cascading .......................................................................................... 12

4. Operation ................................................................................................. 15

4.1 Selecting PCs ..................................................................................... 15

4.2 Scanning PCs ..................................................................................... 16

5. Troubleshooting ...................................................................................... 17

5.1 Problems That Might Occur ............................................................ 17

5.1.1 With the Unit Itself ................................................................. 17

5.1.2 With Video ............................................................................... 17

5.1.3 With the Mouse ....................................................................... 17

5.1.4 With the Keyboard .................................................................. 18

5.2 Calling Black Box .............................................................................. 19

5.3 Shipping and Packaging .................................................................... 19

Appendix: Keyboard Commands ................................................................... 20

CHAPTER 1: Specifications

1. Specifications

Compliance — FCC Class B, IC Class/classe B

Hardware

Required — VGA/SVGA monitor that supports your computers’

highest video standard

Compliance — Safety: UL 1950, CSA 22.2 No. 950, EN60950;

EMI/RFI: FCC Class B, IC Class/classe B, EN55022,

EN50082

Standards — VGA (color or monochrome/page white), SVGA, or

XGA video

Interfaces — PS/2 keyboard and mouse, video as listed above, and

(computer side only) RS-232 serial mouse

Resolution — Up to 1024 x 768 noninterlaced at 80 Hz

Protocol — RS-232 (serial mouse): Asynchronous, 3-byte/8-bit

Data Rate — RS-232 (serial mouse): 1200 bps (fixed)

Maximum

Distance — 6 ft. (1.8 m) from Personal ServSwitch to any attached

device; might be farther depending on the quality of

your cable and the voltages at which your computers

drive the keyboard, mouse, and video signals

User Controls — Keyboard commands;

(1) Front-mounted CPU SELECT pushbutton

Indicators — SW625A-R3: (4) Front-mounted LEDs:

(2) CPU operating, (2) CPU selected;

SW626A-R3: (8) Front-mounted LEDs:

(4) CPU operating, (4) CPU selected

Connectors — All rear-mounted:

(1) 1.3-mm barrel jack for optional 6-VDC power;

(2) 6-pin mini-DIN female: (1) To shared keyboard,

(1) To shared mouse;

(1) HD15 female: To shared monitor;

PERSONAL SERVSWITCH™

Connectors

(continued) — For each computer port (SW625A-R3has 2, SW626A-R3

has 4):

(2) 6-pin mini-DIN female: (1) To keyboard ports,

(1) To PS/2 mouse ports;

(1) HD15 female: To video cards;

(1) DB9 female: To RS-232 serial mouse ports

Temperature

Tolerance — Operating: 41 to 104˚F (5 to 40˚C);

Storage: –4 to +122˚C (–20 to +50˚C)

Humidity

Tolerance — Up to 90% noncondensing

Enclosure — High-impact plastic

Power — From keyboard interface (no other power supply

necessary for most applications);

Optional external power supply for use in cascaded

systems (see Section 3.2):

For 115-VAC operation, PS626 (wallmount):

Input: 120 VAC, 60 Hz;

Output: 6 VDC, 700 mA;

For 220-VAC operation, PS626E (in-line):

Input: 100 to 250 VAC, 47 to 63 Hz autosensing;

Output: 6 VDC, 2 A

NOTE

In the unlikely event your computer interface does not

provide sufficient power to the Personal ServSwitch,

please use a Listed Direct Plug-In Transformer marked

“Class 2,” or a power supply that is confirmed to be a

Limited Power Source (“LPS”), and rated at 6 VDC, 700 mA

only.

Size — SW625A-R3

1.9" H (1U) x 8.1"W x 5"D (4.8 x 20.6 x 12.7 cm);

SW626A-R3 :

2.7" H (1U) x 8.1"W x 5"D (6.9 x 20.6 x 12.7 cm)

Weight — SW625A-R3:

Net: 1.1 lb. (0.5 kg); Shipping: 1.5 lb. (0.7 kg);

SW626A-R3:

Net: 1.3 lb. (0.6 kg); Shipping: 1.7 lb. (0.8 kg)

CHAPTER 2: Introduction

2. Introduction

The Personal ServSwitch allows you to control multiple PCs, easily and affordably,

with just one keyboard, monitor and mouse. There is no software to install and no

boards to configure, so installation is simple. The Switch works with IBM®PC/AT®

and PS/2®compatible systems that support VGA, SVGA, or XGA video.

When you turn on your PCs, they will boot up without interruption, because the

Personal ServSwitch sends out keyboard-response signals that eliminate boot-time

keyboard errors. You can turn on your PCs one at a time or all at once. The first

available channel is automatically selected upon power-up.

You can switch computer channels two ways: with the CPU Select button on the

Personal ServSwitch’s front panel, or with a short keyboard sequence.

The Personal ServSwitch also has these features:

• PS/2 mouse translation: Your PS/2 mouse will work with any attached PC,

regardless of whether the PC uses a serial or PS/2 mouse!

• Full support for the Microsoft®IntelliMouse®.

• You can use standard straight-through-pinned keyboard, mouse, and video

cables to attach computers to the Switch.

• Built-in scanning: Scan through all of your attached PCs automatically, for 2 to

60 seconds each.

• Cascadable expansion: Add up to two additional tiers of Personal ServSwitch

units for system expansion. With cascading, the SW625A-R3supports up to

8PCs; the SW626A-R3supports up to 64 attached computers.

• Hot-pluggable: New PCs can be added or removed without powering down the

Switch or other attached PCs.

•

Status LEDs: Two LEDs per port give you constant readings on the status of your

Personal ServSwitch. The green LED stays lit as long as a powered PC is attached

to the port; the amber LED lights to show that the port is selected for display.

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