Black Box ServSwitch User manual

Manage and control up to 16 DVI

and USB servers from your desktop.

ServSwitch™EC Series Single-Head DVI USB, 16-Port

Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)

FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax

724-746-0746 • Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence,

PA 15055-1018 • Web site: www.blackbox.com • E-mail: info@blackbox.com

Customer

Support

Information

KV9516A

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FCC and IC RFI Statements

FEDERAL COMMUNICATIONS COMMISSION AND

INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS

This equipment generates, uses, and can radiate radio-frequency energy,

and if not installed and used properly, that is, in strict accordance with the

manufacturer’s instructions, may cause interference to radio communication.

It has been tested and found to comply with the limits for a Class A computing

device in accordance with the specifications in Subpart B of Part 15 of FCC rules,

which are designed to provide reasonable protection against such interference

when the equipment is operated in a commercial environment. Operation of

this equipment in a residential area is likely to cause interference, in which case

the user at his own expense will be required to take whatever measures may be

necessary to correct the interference.

Changes or modifications not expressly approved by the party responsible

for compliance could void the user’s authority to operate the equipment.

This digital apparatus does not exceed the Class A limits for radio noise

emission from digital apparatus set out in the Radio Interference Regulation

of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les

limites applicables aux appareils numériques de la classe A prescrites dans le

Règlement sur le brouillage radioélectrique publié par Industrie Canada.

Normas Oficiales Mexicanas (NOM)

Electrical Safety Statement

INSTRUCCIONES DE SEGURIDAD

1. Todas las instrucciones de seguridad y operación deberán ser leídas antes

de que el aparato eléctrico sea operado.

2. Las instrucciones de seguridad y operación deberán ser guardadas para

referencia futura.

3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de

operación deben ser respetadas.

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KV9516A

NOM Statement

4. Todas las instrucciones de operación y uso deben ser seguidas.

5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo,

cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca,

etc.

6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales

que sean recomendados por el fabricante.

7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea

recomendado por el fabricante.

8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá

lo descrito en las instrucciones de operación. Todo otro servicio deberá ser

referido a personal de servicio calificado.

9. El aparato eléctrico debe ser situado de tal manera que su posición no

interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,

alfombra o superficie similar puede bloquea la ventilación, no se debe

colocar en libreros o gabinetes que impidan el flujo de aire por los orificios

de ventilación.

10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor

como radiadores, registros de calor, estufas u otros aparatos (incluyendo

amplificadores) que producen calor.

11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del

tipo descrito en el instructivo de operación, o como se indique en el

aparato.

12. Precaución debe ser tomada de tal manera que la tierra fisica y la

polarización del equipo no sea eliminada.

13. Los cables de la fuente de poder deben ser guiados de tal manera que no

sean pisados ni pellizcados por objetos colocados sobre o contra ellos,

poniendo particular atención a los contactos y receptáculos donde salen

del aparato.

14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las

recomendaciones del fabricante.

15. En caso de existir, una antena externa deberá ser localizada lejos de las

lineas de energia.

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NOM Statement

16. El cable de corriente deberá ser desconectado del cuando el equipo no sea

usado por un largo periodo de tiempo.

17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean

derramados sobre la cubierta u orificios de ventilación.

18. Servicio por personal calificado deberá ser provisto cuando:

A: El cable de poder o el contacto ha sido dañado; u

B: Objectos han caído o líquido ha sido derramado dentro del aparato; o

C: El aparato ha sido expuesto a la lluvia; o

D: El aparato parece no operar normalmente o muestra un cambio en su

desempeño; o

E: El aparato ha sido tirado o su cubierta ha sido dañada.

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KV9516A

Trademarks Used in this Manual

Black Box and the Double Diamond logo are registered trademarks, and

ServSwitch is a trademark, of BB Technologies, Inc.

Macintosh and Mac are registered trademarks of Apple, Inc.

Windows and Windows Vista are registered trademarks of Microsoft Corporation.

Sun and Solaris are registered trademarks of Sun Microsystems.

UL is a registered trademark of Underwriters Laboratories.

Any other trademarks mentioned in this manual are acknowledged to be

the property of the trademark owners.

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Table of Contents

Chapter Page

1. Specifications ............................................................................................7

2. Overview ............................................................................................8

2.1 Introduction ......................................................................................8

2.2 Features ............................................................................................8

2.3 What‘s Included ................................................................................8

2.4 System Requirements........................................................................9

2.4.1 Console Side........................................................................9

2.4.2 Computer Side.....................................................................9

2.4.3 Cables..................................................................................9

2.5 Hardware Description .......................................................................9

2.6 Configuration..................................................................................11

3. Installation ..........................................................................................12

3.1 PC BIOS Notice ...............................................................................12

3.2 Device Connection..........................................................................12

3.2.1 Console Connection ..........................................................12

3.2.2 Computer Connection.......................................................12

4. Operation ..........................................................................................14

4.1 Push Buttons...................................................................................14

4.1.1 K / M Reset..........................................................................14

4.1.2 Autoscan ...........................................................................14

4.2 LED Indicators .................................................................................14

4.3 OSD (On-Screen Display).................................................................15

4.4 Hotkey Commands .........................................................................21

Appendix. Troubleshooting ..............................................................................24

A.1 Problems/Causes/Solutions .............................................................24

A.2 Contacting Black Box ......................................................................28

A.3 Shipping and Packaging..................................................................28

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KV9516A

Chapter 1: Specifications

1. Specifications

Automatic Scan Interval — 3, 8, 15, and 30 seconds

Cable Length (Maximum) — At console: 15 ft. (4.5 m);

At PC ports for USB server: 15 ft. (4.5 m)

Hotkey Control — Yes

Hot Plug and Play — Yes

On-Screen Display — Yes

Operating Systems Supported — Windows®98/Me/7, Windows XP,

Windows NT, Windows 2000, Windows Vista®, and Mac®

Programmable Scan Pattern — Yes

Video Bandwidth — 1920 x 1200 (WUXGA)

User Controls — (8) front-panel push buttons

Connectors — Console side: Monitor: (1) DVI-I F (digital only);

Keyboard/mouse: (2) USB Type A F;

CPU side: Video input: (16) DVI-I F (digital only);

Keyboard/mouse: (16) USB Type B F

Indicators — (33) LEDs: (2) per port, (1) Power per unit

Temperature Tolerance — Operating: +41 to +104° F (+5 to +40° C);

Storage: -4 to +140° F (-20 to +60° C)

Relative Humidity — 0 to 80%

Power — Input: 100–240 VAC, 50–60 Hz, autosensing;

Output: 12 VDC, 4 amps (maximum)

Size — 2.6"H (2U) x 17.25"W x 9"D (6.6 x 43.8 x 22.9 cm)

Weight — 8.4 lb. (3.8 kg)

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Chapter 2: Overview

2. Overview

2.1 Introduction

The ServSwitch EC Series Single-Head DVI USB, 16-Port enables a single user to

access and control up to 16 DVI computers from a high-definition console. It uses

one DVI and/or one VGA monitor, a USB keyboard, and a USB mouse.

The switch’s video enhancement technology ensures superb quality up to

1920 x 1200 resolution. The on-screen display (OSD) features computer naming,

computer selection, status indication, autoscan, and much more. The EDID table

ensures that the switched graphics card is always ready to work with your screen.

2.2 Features

Manage up to 16 servers with this simple plug-and-play KVM switch.

• Resolutions up to 1920 x 1200 (also 1920 x 1080).

• Perfect for small server rooms.

• 16-port DVI (single link) and USB KVM switch with USB/DVI console with

optional VGA output.

• Unit is 2U high.

• Supports Microsoft®IntelliMouse®(Pro).

• Operating system independent and transparent to all applications.

• Switch with hotkeys, front-panel push buttons, or use autoscan, which selects

servers sequentially.

• Hot-pluggable keyboard/mouse ports.

• Plug-and-play configuration.

• DDC2B compatible.

2.3 What’s Included

• (1) ServSwitch EC Series Single-Head DVI USB

• (1) universal power supply, 12 VDC, 4.0 A output

• (1) 6-ft. power cable

• Set of (4) foot pads

• (2) mounting brackets

• Assortment of screws

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KV9516A

Chapter 2: Overview

• This user’s manual

2.4 System Requirements

2.4.1 Console Side

• DVI and/or VGA monitor

• (1) USB keyboard

• (1) USB mouse

2.4.2 Computer Side

• USB-enabled DVI computer(s)

2.4.3 Cables

Each computer must be connected to the unit by:

• (1) USB cable and (1) DVI cable

• (1) ServSwitch cable with DVI and USB (EHN900024U)

2.5 Hardware Description

Figures 2-1 and 2-2 illustrate the front and back panels of the KV9516A. Table 2-1

describes its components.

1 3

Figure 2-1. KV9516A front panel.

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Chapter 2: Overview

Figure 2-2. KV9516A back panel.

Table 2-1. KV9516A front and back panel components.

Number Component Description

1CPU Status LEDs LEDs light when the connected computer is

powered on.

2Port selection buttons Press buttons 1–8 individually to select a computer.

3CPU Select LEDs LEDs light when the connected computer is selected.

4AutoScan buttons

Press buttons 7 and 8 together to start AutoScan.

5Power LED Lights when power is on.

6Barrel connector Links to power adapter.

7Console USB Type A ports Keyboard and mouse ports for console.

8Console video port Attaches to the user monitor.

9Computer DVI ports Connect to a computer’s video cards.

10 Computer USB Type B ports Keyboard/mouse ports for computers.

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