Black Box ServSwitch Wizard DVI KV1002A User manual
JUNE 2002
KV1002A
KV1004A
KV1022A
KV1024A
KV1042A
KV1044A
FREE tech support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746.
Mailin address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018
World-Wide Web: www. lack ox.com • E-mail: info@ lack ox.com
© Copyri ht 2002. Black Box Corporation. All ri hts reserved.
Customer Support Information:
1
THE SERVSWITCH™ FAMILY
Welcome to the ServSwitchTM Family!
Thank you for purchasing a BLACK BOX®ServSwitch™Brand KVM switch! We
appreciate your business, and we think you’ll appreciate the many ways that your
new ServSwitch keyboard/video/mouse switch will save you money, time, and
effort.
That’s because our ServSwitch family is all about breaking away from the
traditional, expensive model of computer management. You know, the one-size-
fits-all-even-if-it-doesn’t model that says, “One computer gets one user station, no
more, no less.” Why not a single user station (monitor, keyboard, and mouse) for
multiple computers—even computers of different platforms? Why not a pair of
user stations, each of which can control multiple computers? Why not multiple
user stations for the same computer?
With our ServSwitch products, there’s no reason why not. We carry a broad line
of robust solutions for all these applications. Do you have just two PCs and need an
economical alternative to keeping two monitors, keyboards, and mice on your
desk? Or do you need to share dozens of computers, including a mix of IBM®PC,
RS/6000®, Apple®Macintosh®, Sun Microsystems®, and SGI®compatibles among
multiple users with different access levels? Does your switch have to sit solidly on a
worktable and use regular everyday cables? Or does it have to be mounted in an
equipment rack and use convenient many-to-one cables? No matter how large or
small your setup is, no matter how simple or how complex, we’re confident we
have a ServSwitch system that’s just right for you.
The ServSwitch™family from Black Box—the one-stop answer for all your KVM-
switching needs!
*
This manual will tell you all about your new ServSwitch™ Wizard DVI, including
how to install, operate, and troubleshoot it. For an introduction to the ServSwitch
Wizard DVI, see Chapter 2. The ServSwitch Wizard DVI product codes covered in
this manual are:
KV1002A KV1022A KV1042A
KV1004A KV1024A KV1044A
This manual also includes information about the Remote-Control Module
accessory, whose product codes are:
KV6REM KV6REM-25 KV6REM-50 KV6REM-75
2
SERVSWITCH™ WIZARD DVI
TRADEMARKS USED IN THIS MANUAL
BLACK BOX and the logo are registered trademarks, and ServSwitch,
ServSwitch Wizard, and ServSwitch Wizard DVI are trademarks, of Black Box
Corporation.
Apple and Macintosh are registered trademarks of Apple Computer, Inc.
Compaq and Alpha are registered trademarks of Compaq Computer Corporation.
Hewlett-Packard, HP, and Vectra are registered trademarks of Hewlett-Packard.
IBM, PS/2, and RS/6000 are registered trademarks of International Business
Machines Corporation.
Microsoft, IntelliMouse, MS-DOS, Windows, Windows NT, and Windows XP are
registered trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries.
Sun Microsystems is a registered trademark of Sun Microsystems, Inc. in the
United States and other countries.
Any other trademarks mentioned in this manual are acknowledged to be the property of the
trademark owners.
3
FCC/IC STATEMENTS
FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA
RADIO-FREQUENCY INTERFERENCE STATEMENTS
This equipment generates, uses, and can radiate radio-frequency energy, and if not
installed and used properly, that is, in strict accordance with the manufacturer’s
instructions, may cause interference to radio communication. It has been tested
and found to comply with the limits for a Class A computing device in accordance
with the specifications in Subpart B of Part 15 of FCC rules, which are designed to
provide reasonable protection against such interference when the equipment is
operated in a commercial environment. Operation of this equipment in a
residential area is likely to cause interference, in which case the user at his own
expense will be required to take whatever measures may be necessary to correct the
interference.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Shielded cables must be used with this equipment to maintain compliance with
radio-frequency energy-emission regulations and ensure a suitably high level of
immunity to electromagnetic disturbances.
This digital apparatus does not exceed the Class A limits for radio noise emission from digital
apparatus set out in the Radio Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le
brouillage radioélectrique publié par Industrie Canada.
4
SERVSWITCH™ WIZARD DVI
EUROPEAN UNION DECLARATION OF CONFORMITY
This equipment has been tested and found to comply with the limits for a class A
computing device in accordance with the specifications in the European standard
EN55022. These limits are designed to provide reasonable protection against
harmful interference. This equipment generates, uses, and can radiate radio
frequency energy and if not installed and used in accordance with the instructions
may cause harmful interference to radio or television reception. However, there is
no guarantee that harmful interference will not occur in a particular installation. If
this equipment does cause interference to radio or television reception, which can
be determined by turning the equipment on and off, the user is encouraged to
correct the interference with one or more of the following measures:
(a) Reorient or relocate the receiving antenna.
(b)Increase the separation between the equipment and the receiver.
(c) Connect the equipment to an outlet on a circuit different from that to which
the receiver is connected.
(d)Consult the supplier or an experienced radio/TV technician for help.
Shielded cables must be used with this equipment to maintain compliance with
radio-frequency energy-emission regulations and ensure a suitably high level of
immunity to electromagnetic disturbances.
5
NOM STATEMENT
NORMAS OFICIALES MEXICANAS (NOM)
ELECTRICAL SAFETY STATEMENT
INSTRUCCIONES DE SEGURIDAD
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de
que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para
referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de
operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca
de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc.
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que
sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea
recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá
a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser
referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no
interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,
alfombra o superficie similar puede bloquea la ventilación, no se debe colocar
en libreros o gabinetes que impidan el flujo de aire por los orificios de
ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor
como radiadores, registros de calor, estufas u otros aparatos (incluyendo
amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del
tipo descrito en el instructivo de operación, o como se indique en el aparato.
6
SERVSWITCH™ WIZARD DVI
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización
del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no
sean pisados ni pellizcados por objetos colocados sobre o contra ellos,
poniendo particular atención a los contactos y receptáculos donde salen del
aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las
recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas
de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea
usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean
derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su
desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.
7
TABLE OF CONTENTS
Contents
Chapter Page
1. Specifications ............................................................................................. 9
2. Introduction ............................................................................................. 12
2.1 Features and Benefits ....................................................................... 12
2.2 The Complete Package ..................................................................... 14
2.3 The ServSwitch Wizard DVI Illustrated ........................................... 15
2.4 Safety Concerns ................................................................................. 17
3. Installation ................................................................................................ 18
3.1 What You Will Need .......................................................................... 18
3.2 Placement .......................................................................................... 19
3.3 Connecting Your Equipment ........................................................... 19
3.3.1 Systems with a Single Wizard DVI .......................................... 20
3.3.2 Cascaded Wizard DVI Systems for More Than Four CPUs .. 22
3.3.3 Synchronized Wizard DVI Systems for CPUs with up to
Eight DVI Outputs or with Both DVI and Analog
Video Outputs .................................................................... 24
3.3.4 ServSwitch DVI KVM Cables ................................................... 27
3.4 Powering the Wizard DVI ................................................................. 28
4. Configuration ........................................................................................... 29
4.1 Configuring Your PCs ....................................................................... 29
4.2 Configuring the ServSwitch Wizard DVI ......................................... 29
4.2.1 Turning Bootup Autoswitching On or Off ......................... 29
4.2.2 Entering Configuration Mode ............................................. 30
4.2.3 Setting the Screen-Saver Timeout ....................................... 31
4.2.4 Autoscanning: Setting the Scan Mode and Pause Time ..... 32
4.2.5 Enforcing Mouse Speed ....................................................... 34
4.2.6 Setting Mouse-Mode Reporting and
Enabling/Disabling Mouse Switching ............................ 35
4.2.7 Choosing Active Ports or All Ports for
Keyboard-Tab and Mouse Switching .............................. 36
4.2.8 Setting the Hotkey Sequence ............................................... 37
4.2.9 Viewing the Firmware Revision, Restoring Mouse
Function, or Resetting to Factory Defaults ..................... 38
4.2.10 Setting the Password ............................................................. 39
4.2.11 Exiting Configuration Mode ................................................ 39
8
SERVSWITCH™ WIZARD DVI
Contents (continued)
Chapter Page
5. Operation ................................................................................................. 40
5.1 Power Status ..................................................................................... 40
5.2
The Front-Panel Pushbutton and the Remote-Control Module
... 41
5.3 The Status Display ........................................................................... 42
5.4 Things to Keep in Mind About the Keyboards and Mice ............. 43
5.5 Keyboard Control: Hotkey Commands ......................................... 44
5.6 Mouse Control ................................................................................. 46
5.7 Re-Enabling a Disconnected PS/2 Mouse ..................................... 47
5.8 Hot-Plugging Devices Into the ServSwitch Wizard DVI and
Re-Enabling Disconnected CPU PS/2 Mouse Ports ................ 47
5.9 RS-232 Control ................................................................................ 49
5.10 Operating Cascaded ServSwitch Wizard DVIs ............................... 49
5.11 Operating Synchronized ServSwitch Wizard DVIs ........................ 50
5.12 Performing a Warm Reset .............................................................. 51
5.13 Upgrading the Wizard DVI’s Firmware ......................................... 51
6. Troubleshooting ...................................................................................... 54
6.1 Things to Try ..................................................................................... 54
6.2 Calling Black Box .............................................................................. 56
6.3 Shipping and Packaging ................................................................... 56
Appendix: Cable Guidelines .......................................................................... 57
A.1 Cabling from the Keyboard, Monitor, and Mouse to the
Wizard DVI .................................................................................... 57
A.2 Cabling from the Wizard DVI to the CPUs ..................................... 57
A.3 Cabling Attached to the OPTIONS Port ......................................... 59
9
CHAPTER 1: Specifications
1. Specifications
Compliance: CE (EN55022 Class A); FCC Part 15 Subpart B Class A,
IC Class/classe A
Standards: Supports DDC2B signaling
Interfaces: Video: Single-link DVI (Digital Visual Interface);
Keyboard and mouse: IBM PS/2 compatible; with
appropriate adapters, also supports CPUs with
EIA/TIA RS-232 mouse ports;
OPTIONS port: EIA/TIA RS-232 proprietarily pinned on
DB15
Resolution and
Refresh Rate: Up to 1600 x 1200 noninterlaced at up to 60 Hz (higher
refresh rates possible at lower resolutions); with video
cards and monitors that support composite images
transmitted on multiple heads, the KV1022A and
KV1024A can support up to 2400 x 1600 and the
KV1042A and KV1044A can support up to 3200 x 2400
Protocol: RS-232: Asynchronous
Data Format: RS-232: 8 data bits, no parity, 1 stop bit
Data Rate: RS-232: 1200 bps
Flow Control: RS-232: None
Maximum
Distance: 2 m (6 ft.) if interface-powered or 5 m (16 ft.) if
AC-powered to any attached keyboard, monitor, and
mouse;
5 m (16 ft.) to any attached CPU or cascaded KVM switch
This manual suits for next models
5
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