Black Box ServSwitch 4site User manual

July 2006

KVP4000A

ServSwitch 4site

4 in 1

KVM Switch

Installation and

Operation Manual

Black Box Corporation 1000 Park Drive Lawrence, PA 15055-1018

Phone: 724-746-5500 Web: www.blackbox.com

ServSwitch 4site - Installation and Operation Manual

ServSwitch 4site

4 in 1 - KVM Switch

Version 1.31c

July 31, 2006

TRADEMARKS USED IN THIS MANUAL

BLACK BOX and the Double Diamond logo are registered trademarks,

and ServSwitch is a trademark, of BB Technologies, Inc.

Any other trademarks mentioned in this manual are acknowledged

to be the property of the trademark owners.

Black Box Corporation 1000 Park Drive Lawrence, PA 15055-1018

Phone: 724-746-5500 Web: www.blackbox.com

ServSwitch 4site - Installation and Operation Manual

TABLE OF CONTENTS

INTRODUCTION 1

FEATURES 1

TECHNICAL SPECIFICATIONS 2

SAFETY GUIDELINES 3

HARDWARE 4

FRONT PANEL 4

- LED indicators 4

- Push buttons 5

- Additional button functions 6

REAR PANEL 7

- Power / RESET / RS232 7

- COMPUTER / KVM 8

REMOTE OPERATION 8

INSTALLATION 9

Connecting unit to power 9

Connecting console (monitor, keyboard and mouse) 9

Connecting computers 10

Powering up the systems / conﬁguration 10

KEYBOARD COMMANDS 11

Multiple Hotkey Commands 12

- Selecting display mode (Quad / Fullscreen / Picture in picture (PiP)) 12

- Selecting computer 12

- Switching to Quad mode and activating channel 12

- Other commands: Open OSD (on screen display) / Basic output resolution 13

Directly open OSD PiP menu

Double Click Hotkey Commands 13

- Selecting display mode (Quad / Fullscreen / Picture in picture (PiP)) 13

- Selecting computer 14

- Switching to Quad mode and activating channel 14

- Other commands: Open OSD (on screen display) / Basic output resolution 14

Directly open OSD PiP menu

ON SCREEN DISPLAY 15

OSD – MAIN MENU WINDOW 15

OSD - NAVIGATION 15

OSD - OVERVIEW 16

OSD SYSTEM - HOTKEY 17

- HOTMOUSE- HOTMOUSE FUNCTION 18

- ACTIVATING HOTMOUSE CURSOR 18

- HOTMOUSE CURSOR IN FULLSCREEN MODE / QUAD MODE 19

- HOTMOUSE CURSOR IN PIP MODE 20

- HOTMOUSE MENU - ACTIVATING 22

- OPERATING 22

- MODE - QUAD 23

- FULL 23

- PIP 24

Table of Contents

III

ServSwitch 4site - Installation and Operation Manual

TABLE OF CONTENTS

ON SCREEN DISPLAY (continued)

OSD SYSTEM - QUAD MODE 26

- OSD POSITION 27

- OSD LANGUAGE 27

- SECURITY - SECURITY LEVELS 28

- TEST PATTERN 31

- DISABLE CHANNEL 32

- CONTROL - DCP control 33

- DCP synchronize 34

- SECURITY LEVELS 36

OSD MODE - PIP 37

- START 40

OSD CONFIGURATION - BACKUP 41

- RECALL 41

- FACTORY RESET 42

OSD CONSOLE - VIDEO OUTPUT 43

- KEYBOARD 44

- MULTI MONITOR 44

- EDID 45

OSD VIDEO - VIDEO INPUT 46

- BRIGHTNESS 48

- CONTRAST 48

- HORIZONTAL POSITION 48

- VERTICAL POSITION 48

- SCREEN WIDTH 49

- PHASE 49

- FORMAT 50

OSD COMPUTER - KEYBOARD 52

- MOUSE 52

- RESET PS/2 53

- CHANGE EDID/DDC 53

OSD HELP - COMMANDS 55

- INFO 55

- CONTACT 55

SERVICE 56

Maintenance and Repair - Technical Support 56

ANNEX 57

DECLARATION OF CONFORMITY 57

FCC DECLARATION 57

NOM-STATEMENT 58

DEVICE CONFIGURATION PROGRAM 59

FIRMWARE UPDATE 61

SERIAL CABLE 62

DELIVERABLES 63

Table of Contents

ServSwitch 4site - Installation and Operation Manual

INTRODUCTION

Thank you for choosing ServSwitch 4site from Black Box. This product represents the latest state-of-the-art

technology in keyboard-video-mouse (KVM) switching. The ServSwitch 4site‘s key advantage over conventional

KVM switches is that it allows you to simultaneously display and administer 4 computers on a single console.

DISPLAY MODES

QUAD MODE ►

In this mode, the screen is split into four ﬁelds of equal

size each displaying the entire screen contents of one

computer.

◄FULLSCREEN MODE

In Fullscreen mode, one of the four computer screens

is displayed in full screen size and maximum

resolution.

PiP MODE (Picture in Picture) ►

Using this feature, the full screen display of one of the

four video sources is accompanied by one to three small

images (thumbnails) of the other video sources which

are displayed on the right hand side of the screen allowing

simultaneous monitoring.

The different PiP display modes are described in chapter

OSD – MODE – PIP (pages 37 to 39).

◄DUAL MODE

In Dual mode the left halves of the fullscreen images

from two video sources are displayed side by side at

full size.

FEATURES

ServSwitch 4site - Installation and Operation Manual

INTRODUCTION

Operation:

Use either the buttons on the front panel, keyboard commands (hotkeys) or the mouse (hotmouse function) to

switch to another channel or select the display mode.

ServSwitch 4site conﬁguration is effected via an On Screen Display (OSD). Use either the buttons on the front

panel or keyboard commands to activate the OSD.

The LEDs on the front panel indicate the unit’s current status.

Use the serial (RS232) port for ﬁrmware updates.

VGA / DVI:

ServSwitch 4site supports resolutions of up to 1600 x 1200 @ 60 Hz for VGA and up to 1920 x 1200 @ 60 Hz

for DVI.

Keyboard/mouse:

Use either PS/2 or USB ports on the computer to connect keyboard and mouse.

On the console, there are USB ports for mouse and keyboard connection.

Casing: desktop or 19“, grey (RAL 7035) or black (RAL 9005)

Dimensions WxDxH: 43.6 x 23.4 x 4.4 cm

Weight: 2.9 kg

Operating controls: Front panel: Four channel selection buttons, one Quad mode button, one

PiP mode button

Rear panel: One Power On/Off switch, one Reset button

Indicators: Four active channel indicator LEDs, one Quad mode LED, one PiP mode LED

Computer ports: 4 x DVI-I (analog and digital), 4 x PS/2, 4 x USB

Console ports: 1 x DVI-I, 2 x USB for keyboard and mouse

Maximum distance: DVI up to ﬁve meters

Input and

output resolution: up to 1600 x 1200 @ 60 (VGA)

up to 1920 x 1200 @ 60 (DVI) (reduced blanking also supported)

EDID adjustments: EDID at each input port customizable

Supported

keyboard layouts: German, English, French, Italian, Spanish

Power supply: Internal AC adapter, 100 to 240V 50/60 Hz

Power consumption: 40 watts

Operating temperature: 5 to 45°C

Storage temperature: -10 to 60 °C

Rel. humidity: 5 to 65% non-condensing

FEATURES

TECHNICAL SPECIFICATIONS

ServSwitch 4site - Installation and Operation Manual

INTRODUCTION

WARNING:

To avoid risk of electric shock do not open the device or remove any part of the casing. Please contact our

technical support if the device requires servicing.

Please read this manual carefully before taking the device into operation.

Observe all warnings and instructions on the device and in the operating manual. Keep this user manual for

future reference.

Power supply:

Only connect the device to a grounded power supply.

Installation:

Ensure that the device is disconnected from the mains before performing any installation work.

Unplug the device or disconnect the power supply.

Cables:

Only use the cables supplied by Black Box together with the device.

Damage resulting from the use of third-party cables is not covered by warranty.

Take care not to create tripping hazards when laying cables.

Location:

Electronic devices should never be placed on the ground between the cables.

Never obstruct any vents the device may have.

Take care to ensure adequate ventilation.

Maintenance:

This device is maintenance-free.

Never open the casing.

No settings can be made inside the device.

SAFETY GUIDELINES

ServSwitch 4site - Installation and Operation Manual

INTRODUCTION

FRONT PANEL

The ServSwitch 4site front panel has six status indicators (LEDs) and six buttons.

Buttons 1 to 4 switch between channels, LEDs 1 to 4 indicate the status of the individual channels. Quad and

PiP buttons and LEDs are used to switch and indicate display modes and other functions, e.g. call up the OSD

menu etc.

Status LEDs

Front panel

Buttons

Indicators

- LEDs 1 to 4:When these LEDs light up green, the corresponding channel (computer port) has

been selected and is available for keyboard and mouse access. When a LED ﬂashes

green, there is no signal at the video input of the selected channel.

A LED lights up yellow when there is a signal at the video input, but another channel

has been selected.

When the LED is dark, there is no signal at the video input and another channel has

been selected.

- LED Quad:When this LED lights up green, the unit is in Quad mode. When the LED is dark,

ServSwitch 4site operates in Fullscreen mode.

- LED PiP:This LED lights up green when the PiP function is enabled.

LED is dark when the PiP function is off.

Note:

While the OSD menu is open, the active computer can still be operated by mouse.

HARDWARE

ServSwitch 4site - Installation and Operation Manual

INTRODUCTION

FRONT PANEL

Buttons

- BUTTONS 1to 4:These buttons activate the corresponding channel (computer port) and switch

from Quad mode to Fullscreen mode.

In Fullscreen mode, the PiP function remains unchanged.

- Quad BUTTON: Press this button to switch from Fullscreen mode to Quad mode or return to

Fullscreen mode of the last selected channel.

- PiP BUTTON: Press this button to enable or disable the PiP (picture in picture) function in

Fullscreen mode.

Pressing the button in Dual mode switches to Fullscreen mode and back.

Pressing the button in Quad mode opens the channel selector and indicates the

channel whose mouse and keyboard are currently active. Press this button again

to switch from channel to channel as indicated by the selector.

Selector

In Quad mode, the selector can also be opened by pressing hotkey P.

Press hotkey ‘P’ again to switch the active channel (keyboard and mouse

function) from channel to channel as indicated by the selector.

You can also select the active channel using hotkey and the arrow keys .

The selection window closes upon expiry of the channel selection timeout period.

Channel selection timeout is conﬁgured in OSD under SYSTEM ►QUAD MODE.

Use the “Channel Selection Timeout After:” menu item to deﬁne how long the

selector is to be displayed.

HARDWARE

FRONT PANEL

Additional button functions

Setting output resolution to safe display modes

To set output resolution to 640 x 480 pixel @ 60 Hz simultaneously press buttons 1 and 2 for longer than 1

second. Use of this feature is recommended when you cannot use the OSD (on screen display dark or illegible)

because the output resolution setting is not supported by the monitor. After setting the correct output resolution

(640x480@60), you can choose a resolution the connected monitor supports in the OSD.

Alternatively, hold buttons 1 and 2 again to cycle through the following four video modes: VGA 640x480@60,

SVGA 800x600@60, XGA 1024x768@60 and UXGA 1600x1200@60.

LEDs 1 to 4 indicate the selected mode.

Resolution VGA, SVGA, XGA and UXGA

Hardware Reset

Press buttons 3 and 4 simultaneously for longer than 4 seconds in order to reset the unit completely (video +

mouse + keyboard) (see also page 7: Reset button)

Note:

Due to the “keep alive” function of keyboard and

mouse, turning power off/on resets only the

video circuit.

Hardware

Reset

Calling up OSD

Simultaneously press Quad and PiP buttons for longer than one second to open the OSD menu.

Note:

While the OSD menu is open, the active computer

can still be operated by mouse.

OSD Menu

ServSwitch 4site - Installation and Operation Manual

INTRODUCTION

HARDWARE

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