Black Box PocketMail Composer User manual

CUSTOMER
SUPPORT
INFORMATION
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
AUGUST 2001
PKTM010
PocketMail®Composer™

1
FCC AND IC RFI STATEMENTS
FEDERAL COMMUNICATIONS COMMISSION
and INDUSTRY CANADA
RADIO FREQUENCY INTERFERENCE STATEMENTS
Class B Digital Device. This equipment has been tested and found to comply with
the limits for a Class B computing device pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. However, there is no guarantee that
interference will not occur in a particular installation. This equipment generates,
uses, and can radiate radio frequency energy, and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. If this equipment does cause harmful interference to radio or
telephone reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult an experienced radio/TV technician for help.
Caution
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
To meet FCC requirements, shielded cables and power cords are required to
connect this device to a personal computer or other Class B certified device.
This digital apparatus does not exceed the Class B limits for radio noise emission from digital
apparatus set out in the Radio Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de classe B prescrites dans le Règlement sur le brouillage
radioélectrique publié par Industrie Canada.

2
POCKETMAIL COMPOSER
EUROPEAN UNION DECLARATION OF CONFORMITY
This equipment complies with the requirements of the European EMC Directive
89/336/EEC.
TRADEMARKS USED IN THIS MANUAL
PocketMail®is a registered trademark and Composer™ is a trademark of
PocketMail Inc.
Any other trademarks mentioned in this manual are acknowledged to be the property of the
trademark owners.

3
CONTENTS
Contents
Chapter Page
Quick Start Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.1 About the PocketMail Composer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.2 About the PocketMail Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.3 The PocketMail Composer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.4 What the Package Includes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.5 System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.6 Compatible Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.7 Synchronize Your PocketMail Composer with Your PC . . . . . . . . . . 22
2.8 Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.9 The PocketMail Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3. Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.1 Starting and Using the PocketMail Composer. . . . . . . . . . . . . . . . . . 23
3.2 Navigation and Editing in PocketMail Composer Screens . . . . . . . . 24
3.3 Working with the Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3.4 Viewing the Status of Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.5 Using the Address Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.5.1 Creating, Editing, and Deleting Addresses . . . . . . . . . . . . . . . 28
3.5.2 Finding an Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.5.3 Accessing the Address Book from a Message . . . . . . . . . . . . . 30
3.5.4 Adding Addresses from the Inbox . . . . . . . . . . . . . . . . . . . . . . 30
4. Sending and Receiving PocketMail Messages . . . . . . . . . . . . . . . . . . . . . 31
4.1 Composing Messages and Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
4.1.1 Composing an Email Message . . . . . . . . . . . . . . . . . . . . . . . . . 31
4.1.2 Composing a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
4.1.3 Multiple Addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
4.2 Sending PocketMail Messages and Faxes . . . . . . . . . . . . . . . . . . . . . . 35
4.3 Reading PocketMail Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
4.4 Replying to PocketMail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
4.5 Forwarding PocketMail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
4.6 Resending PocketMail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
4.7 Deleting PocketMail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
4.8 Working with Folders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

4
POCKETMAIL COMPOSER
Chapter Page
4.9 Moving PocketMail Messages Between Folders . . . . . . . . . . . . . . . . . 38
4.10 Sorting PocketMail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
5. Advanced Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
5.1 About Mailbox Consolidation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
5.2 About Message Title Preview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
5.3 Accessing the PocketMail Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . 40
5.4 Accessing PocketMail Messages from Your PC . . . . . . . . . . . . . . . . . 41
5.5 Using an Alternate Reply-to Address . . . . . . . . . . . . . . . . . . . . . . . . . 41
5.6 Setting PocketMail Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
5.7 Adding a Signature to PocketMail Messages . . . . . . . . . . . . . . . . . . . 43
5.8 Renaming Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
6. Using PocketTools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
6.1 Working with PocketTools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
6.2 Blocking and Allowing Email Messages . . . . . . . . . . . . . . . . . . . . . . . 45
6.3 Setting the Message Size Limit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
6.4 Setting Message Title Preview Options. . . . . . . . . . . . . . . . . . . . . . . . 47
6.5 Using the SPAM Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
6.6 Using Mailbox Consolidation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
6.7 Clearing Your Mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
6.8 Reviewing Your Account Usage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
7. Personal Organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
7.1 Overview of Organizer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
7.2 Using the Scheduler. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
7.2.1 Creating a New Schedule Entry . . . . . . . . . . . . . . . . . . . . . . . . 52
7.2.2 Working in Calendar View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
7.2.3 Working in Day View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
7.2.4 Editing and Deleting Schedule Entries . . . . . . . . . . . . . . . . . . 55
7.3 Using the To-Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
7.4 Using the Memo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
7.5 Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
7.6 Using Memory Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
8. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
8.1 Receiving PocketMail Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
8.2 Sending PocketMail Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
8.3 Using Your PocketMail Composer . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Appendix: Caring for the PocketMail Composer . . . . . . . . . . . . . . . . . . . . 64

5
QUICK START GUIDE
Quick Start Guide
Looking at the Inside of the PocketMail®Composer™
Figure Q-1. Inside of the PocketMail Composer.
Looking at the Outside of the PocketMail Composer
The PocketMail button and the Progress Bar lights are located on the outside top
of the Composer.
• The PocketMail button activates sending and receiving PocketMail messages.
• Progress lights monitor the progress of the PocketMail messages being sent
and received, breaking down the transmission into four equal units.
Figure Q-2. Outside top of the Composer.
PocketMail button
Progress lights

6
POCKETMAIL COMPOSER
Looking at the Bottom of the PocketMail Composer
The outside bottom of the Composer houses its communications and power
hardware.
• Adjustable microphone arm and speaker allow you to align the microphone
with the telephone receiver to communicate with the PocketMail server.
• The AA battery compartment houses the two AA batteries required to power
the Composer.
Figure Q-3. Bottom of the Composer.
Installing the Batteries
Before you install the batteries, make sure the Composer is turned off.
Battery compartment
Reset button
Speaker
Adjustable microphone
Battery replacement switch

7
QUICK START GUIDE
To install batteries in your PocketMail Composer:
Figure Q-4. Moving the battery replacement switch to the open position.
Figure Q-5. Installing the batteries.
1. Move the battery replacement switch to the open position, as shown in Figure
Q-4. Note that a red dot appears next to the switch, as explained in Step 4,
below.
2. Release the battery compartment and install two AA batteries as shown in
Figure Q-5.
3. Close the battery compartment as shown in Figure Q-6.
Battery
Replacement Switch

8
POCKETMAIL COMPOSER
Figure Q-6. Closing the battery compartment.
Figure Q-7. Closing the battery replacement switch.
4. Move the battery replacement switch back to the closed position as shown in
Figure Q-7.
NOTE
The Composer will not function if the battery replacement switch is not
correctly repositioned.
5. Your Composer is ready for use.
Turning the PocketMail Composer On and Off
You can turn on the Composer by pressing any one of the following buttons:
• Pressing turns on the Composer and displays the “Welcome to
PocketMail” screen followed by the Main screen. After you activate your
PocketMail service, it will go straight to the Main screen.

9
QUICK START GUIDE
• Pressing turns on the Composer and displays the contents of your Inbox
with the last email message selected. Pressing a second time displays the
Outbox (messages sent or pending).
• Pressing turns on the Composer and displays the Compose screen with
the cursor in the To: field.
• Pressing turns on the Composer with the Address Book displayed.
• Pressing turns on the Composer with the Scheduler displayed in
Calendar View. Displays a two-month overview of appointments and special
dates.
These functions are discussed in the rest of this manual.
NOTE
The Composer conserves battery power by turning itself off if left idle
for three minutes. Any work in progress is saved beforehand.
As with any computer, the Composer screens can “freeze” occasionally. If this
happens, press the Reset button, as shown in Figure Q-8. This procedure does not
result in any loss of data in most circumstances.
Figure Q-8. Location of the reset button.
Reset button
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