Bion X RIDE+ User manual
Electric Bicycle
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OWNER’S MANUAL
IT IS IMPORTANT TO READ THE WARNINGS AND INSTRUCTIONS IN THIS MANUAL BEFORE RIDING YOUR NEW BICYCLE.
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This Electric bicyclemanualis additional to themanual provided with your bicycle.
© 2013 Trek Bicycle Corporation. All rights reserved.
No texts, details, or illustrations from this Manual may be reproduced or distributed,
or becomethesubject of unauthorized use for commercial purposes. Additional manuals for using
the Electric bicycle may be ordered as separate items from Trek Bicycle.
Should you discover any errors, we would be grateful if you would bring them to our attention.
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The most important points for you to do
1. Even if you have ridden a bicycle for years, it is important for every person to read the
“Bike Owner’s manual” and the specific “RIDE+ Owner’s manual” carefully before you
ride on the new RIDE+ bicycle.
• Both manuals contains detailed information and useful suggestions about your new bicycle.
• Make sure that you understand the proper use, maintenance, and disposal of the components of
the electrical system of your new RIDE+ bicycle.
2. Think about safety. Your safety and that of other road users is very important.
• Do not ride the electric bike without the battery pack. The battery pack must be on the bike while
riding, else the bike has no lights when needed.
• Do not misuse the electric bike by riding it without a saddle. Some bikes have a quick release on
the seat post. If the saddle gets stolen, it may lead to hazardous situations when still riding on the
electric bike without a saddle.
• Check your bike for normal operation, loose parts and defects before riding. If you nd any
problem, visit your bike dealer for repairs before riding.
• Be aware that other road users do not expect that an electric bike can ride faster than a normal
bike. Riding faster also increases the risk of accidents.
• Do not ride abusively. Only ride in the Use Conditions specied for your bike. Please refer to
Trek’s Bicycle Owner’s manual for more detailed information.
• Do not over load the rear rack. The maximum allowable weight for the rear rack on RIDE+ bikes
is 20 kg for bikes with a rear rack battery pack and 25 kg for bikes with a down tube battery.
3. The electric system of your new bicycle needs special attention.
• Do not clean your electric bicycle with a high pressure washer. Any electric system is sensitive
for moisture. High pressure water might ingress in connectors or other parts of the electric system.
• Protect the battery docking connector. With removed battery pack, apply the protective cover to
prevent corrosion and damage to the connector.
• Handle your battery pack with care. Do not drop or impact the battery pack. Mishandling of the
battery pack could lead to severe damage or over-heating. In an extremely rare case, a battery
pack that has been severely impacted or otherwise mishandled could potentially catch re.
If you suspect damage to your battery pack, visit your dealer immediately for inspection.
4. Maintain the battery pack as instructed in the RIDE+ Owner’s manual.
Failure to follow these instructions may result in damage to your battery pack and may require battery
pack replacement:
• Charge the battery pack at least once every six months or when the battery pack shows a low
charge on the controller, a low-level red LED indicator or beeps every 30 minutes.
• Only charge the battery pack with the included BionX charger.
• When the battery pack is not in use, store it with a 100% charge in a dry, cool place, between
5°C and 25°C, preferably 5-10°C. Do not store it in places where temperatures get higher than
+25°C or lower than 5°C. Avoid extreme temperature changes.
Important to read before the fIrst rIde
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5. Be careful when transporting a RIDE+ bike.
• An E-bike is heavier than a normal bike. If transporting on a vehicle, be aware of the maximum
load capacity of the vehicle’s roof, towing hook and/or of the applied bike carrier.
Refer to the manual of the vehicle and bike carrier for details.
• Remove the controller, battery pack and, if present, panniers from the bicycle and store them
elsewhere in the vehicle during the drive.
• Always respect local laws about transportation of a(n electric) bicycle.
• Because Li-Ion battery packs of this size and power are considered ‘Dangerous goods, class 9’
when transporting, regulations may restrict the transport of separate Li-Ion batteries in some
places. The restrictions apply to most airlines and some trucking companies. But, if you intend
to ship or travel with your complete RIDE+ bike (with installed battery pack), the regulations
are less strict. Make sure to check ahead with your airline or carrier, before booking your trip, if
it is allowed to travel with your complete RIDE+ bike.
6. Visit your dealer on a regular basis for maintenance of your new bike.
• Your dealer has the right knowledge and equipment to maintain your RIDE+ bike.
• If you have questions about your new RIDE+ bicycle, ask your dealer!
Getting the most from your RIDE+ Bicycle
Important to read before the fIrst rIde
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Contents Page
Important to read before the first ride 1
Congratulations on your new electric bicycle! 4
1. Quick start 5
1.1 BionX G2 controller 5
1.2 RIDE+ Pro controller 6
1.3 Charging 7
1.4 Rear rack battery packs 8
1.5 Downtube battery pack 9
2.Description 10
2.1 Specific parts for the electric bicycle 10
2.2 Assistance/Regeneration 12
2.3 Bontrager Satellite Elite ForkLight 13
3. 40 km/h ‘Fast Electric Bike’ 14
3.1 Legal rules 14
3.2 Dierences in equipment 14
3.3 Instructions for use 14
4.Instructions for Use 15
4.1 BionX G2 controller 15
4.2 RIDE+ Pro controller 18
4.3 Rear rack battery packs 21
4.4 Downtube battery pack 22
4.5 Lighting 24
4.6 Charging the battery pack 24
4.7 Battery pack care 25
4.8 Warnings and Suggestions for use 26
4.9 Programming 28
5.Maintenance 29
5.1 Cleaning 29
5.2 Removal and refitting of wheels for bikes with a rear wheel motor 29
5.3 Removal and refitting of wheels for bikes with a front wheel motor 30
6.Technical description 32
6.1 Bike specifics 32
6.2 Battery packs 32
6.3 Minimum and maximum temperatures for battery pack 32
6.4 Power supply 32
6.5 Compliance 32
7. Problem solving 33
7.1 Drive problems 33
7.2 Charging problems 33
7.3 Display problems 34
8. Limited warranty 35
9. Contact 36
Contents
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Congratulations on your new electric bicycle!
Your electric bicycle is a bike with electric pedal assistance.
This means that you can pedal it as a normal bike, or that the bike can assist you in your pedaling.
The electric bicycle will assist you when you are pedaling. The amount of assistance depends on
the force you exert on the pedals.
RIDE+ bicycles come in two classes: Pedelecs and Fast Electric Bikes.
•Pedelecsassistuptoaspeedof25km/h.Thisclassislegallyconsideredabicycle,
•FastElectricBikesassistathigherspeeds.Thisclassislegallyconsideredalightweightmoped.
This manual covers the following bikes, both pedelecs and fast class
•Derailleur/RollerBrakes,
•Derailleur/Rim(Magura,V-brakes)ordiscbrakes,
•Internalgearhub/RollerBrakes,
•Internalgearhub/Rim(Magura,V-brakes)ordiscbrakes.
Theelectricbicyclediffersonlyslightlyfromanon-electricbike.
The following parts are specific to an electric bicycle
•Thebatterypackintherearrackoronthedowntube,
•Themotorintherear-orfrontwheelhub,
•Thecontrolleronthehandlebarsorontheclampinfrontofthehandlebars.
CongratulatIons
QuICk start - bIonX g2 Controller
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1. Quick start
This manual has all the information that you’ll need to get the
best from your electric bicycle. We strongly recommend that
you read it through. However, for quick use of the bike, please
read the Quick Start guide for the type of controller and battery
pack on your bicycle.
1.1 BionX G2 controller
• Switching system On/Off
Push any of the two upper buttons briefly to switch the system
‘On’. Push the button to switch the system Off. When switched
On,thebikeisincyclemode(zeroassist).
• Assistance/Regeneration Level
Push the ‘+’ button once for assistance level 1, again for
higherlevels.Pushthe‘-’buttontogotoalowerlevel.
Regeneration levels can be controlled in a similar way.
Pushthe‘-’buttononceforregenerationlevel1,againfora
higher level. Push the ‘+’ button to reduce regeneration.
WARNING. It is strongly advised to ride away in a straight
line when an assistance level is selected. Never select assistance level 3 or 4 during maneuvering or
riding away in a tight corner. The powerful reaction of motor might take you unawares.
• Switching lights On/Off
Press the buttonfor2secondstoswitchOn/Offthedisplay
light, and, if present, the front and rear lights.
• See time, average speed, odometer, trip distance
Use the buttontochangeccomputerfunctions(Orderof
appearance: trip distance, odometer, average speed, time of
day).Topreventlossofridinginformation,pleasemakesure
that the system is switched Off before the controller is
removed from the bike.
• Using the remote
Some bikes have the controller positioned on a middle clamp, which means that
the controller can more easily be operated with a remote. This device can be used
to select a higher or lower assist or regeneration level without removing your hands
off the handlebars. The red throttle button on the BionX remote is a convenient
helptomovethebikewithoutpedaling(upto4km/h)walkingnexttotheE-bike.
WARNING. Beware of unintended use of the throttle button when the system is switched On.
QuICk start - rIde+ pro Controller
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1.2 RIDE+ Pro controller
• Switching system On/Off
Push any of the two upper buttons briefly to switch the system
‘On’. Push the button to switch the system Off.
WhenswitchedOn,thebikeisincyclemode(zeroassist).
• Assistance/Regeneration Level
Push the ‘+’ button once for assistance level 1, again
forhigherlevels.Pushthe‘-’buttontogotoalowerlevel.
Regeneration levels can be controlled in a similar way.
Pushthe‘-’buttononceforregenerationlevel1,againfor
a higher level. Push the ‘+’ button to reduce regeneration.
WARNING. It is strongly advised to ride away in a straight line when an assistance level is selected.
Never select assistance level 3 or 4 during maneuvering or riding away in a tight corner. The powerful
reaction of motor might take you unawares.
• Switching lights On/Off
Press the buttonfor2secondstoswitchOn/Offthe
controller display light, and, if present, the front and rear
lights. Once activated, the text ‘Light On’ or ‘Light Off’ will
appear in the lower field of the display.
• See time, average speed, odometer, trip distance
Use buttontochangebikecomputerfunctions(Orderof
appearance:tripdistance,odometer,averagespeed,time).
To prevent loss of riding information, please make sure that
the system is switched Off before the controller is removed
from the bike.
• Using the RIDE+ Link
Mostbikeswiththe‘RIDE+Pro’controllerpositionedonthemiddleclampare
equipped(orcanbeequipped)withtheRIDE+Link.Thisdevicecanbeusedto
selectahigherorlowerassistorregenerationlevelandtoturnthelightsOn/Off
without removing your hands off the handlebars.The red throttle button on the
RIDE+Linkisaconvenienthelptomovethebikewithoutpedaling(upto4km/h)
walkingnexttotheE-bike.
WARNING. Beware of unintended use of the throttle button when the system is switched On.
GREEN/ORANGE
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1.3 Charging
• Power supply
The charging process is the same for both battery pack types. They can be charged using the
power supply, on the bike or removed from the bike.
RIDE+ R250-2, R320 & R420 RIDE+ C420
NOTICE. When not in use, charge a battery pack at least once every six months (refer to paragraph
4.7 for detailed instructions).
• Charging the battery pack
1. Turn the system Off.
2.Connecttheconnectorofthepowersupplytothechargingportof
the battery pack and connect the power supply to the power outlet.
WARNING. Replace a damaged power cable immediately to prevent an electric shock.
3.The battery pack will emit beeps and then the charging port will turn orange. When the battery
pack is full, the charging port will turn green. To stop charging, just disconnect both connectors.
The battery packs with the round charging connector can be left connected to the power
indefinitely. The power supply electronics will take care of the correct charging procedure.
However, you will save energy by disconnecting the power supply when the
light in the charging port has turned green.
QuICk start - ChargIng
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